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JS Luwansa Hotel and Convention Center

#20 of 344 Hotels in Jakarta
Certificate of Excellence
H. R. Rasuna Said Kav. C-22, Jakarta 12940, Indonesia
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JS Luwansa Hotel and Convention Center
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JS Luwansa Hotel and Convention Center
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191 reviews from our community

Traveler rating
    91
    77
    12
    9
    2
See reviews for
22
33
9
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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    (191)
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    (53)
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Depok, Indonesia
Top Contributor
50 reviews 50 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This relatively new hotel is located in the heart of the business district of Jakarta. The room is of my standard. The staff are responsive. The foods are fabulous with all sorts to pamper various different tastes of the visitors, centered in a setting which can cater probably around a hundred people at the same time, definitely spacious....When you want... More 

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NEW YORK
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Once again have to say the JS Luwansa delivers on all fronts. My second time staying here and It is an nice decent hotel and priced accordingly. The hotel and standard of service is second to none. Well located for shopping ,business connections and the livelier side of Jakarta the only thing bothered me was the traffic in Kuningan area.... More 

Was this review helpful? Yes 1
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Return Guest Thank you so much for your kind comments. I will be sure to recognize and pass on your comments to Faizal and Fahry as we really appreciate your observation of their outstanding service. Lastly, I am from Hawaii and uniquely enough, happen to be the only Hotel GM from the US in Jakrata at this time....please... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We was stayed at this hotel for 3 night. This is new hotel with modern ambience. However, the breakfast is about the same. The hotel's staff are friendly and welcome us. Overall i was a pleasant stay and we satisfied with this hotel.

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richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to review your visit with us in a most positive way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Breakfast is included, I would like to mention to all... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

It is a decent hotel which is located in one of prime location Kuningan. At one of the main street of Jakarta. The room itself was quite spacious and very clean too. The breakfast was good and nice, the gym was clean and quite complete. I tried the spa and it was very good actually. The only disappointment was I... More 

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richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to let us know about the unacceptable waiting time at the Spa. I will be sure and take this issue up with our oursourced service provider about this incident. They are very sensitive and responsive to our requests so I am hoping this to be an isolated iexperience we can look... More 

Paris, France
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very decent business hotel overall. The best about it are the views, the very nice but small pool and bar, very nice staff. Less good: food, and slow wifi. And of course the traffic in Jakarta which is insane.

Was this review helpful? Yes
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to review your visit with us in a most positive way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Our goal is to offer value while keeping our price... More 

Jakarta, Indonesia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My good friend invited to have a breakfast at JS Luwansa Hotel last Sunday. The greeter was polite and warm and showed us our seat. We changed the table to a corner one as we needed a privacy to our conversation, she was fine and gave the wanted table. The food variety were quiet many, from salad to conge, from... More 

Was this review helpful? Yes
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to review your visit with us in a most positive way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Our goal is to offer value while keeping our price... More 

Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 31, 2015

The primary reason I give this hotel the highest rating is its food taste. Recently I read article in Indonesian website that most of people experiences with hotel's food is disappointing. Certainly not with this one. At first I was invited in an event at this hotel, then I got offered by event committee to stay one night. An offer... More 

Was this review helpful? Yes 2
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you so much for your outstanding review....particularly commenting about our food. Also, I would like to let you and all of our future guests know, that our desire is to provide the best value for money and if there is something that is not on the buffet, kindly ask and if it is available we will... More 

SaarLouis, Germany
Top Contributor
78 reviews 78 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 22, 2015

(Grand Deluxe Room) We has been here just for one night so I make it short. Good service, good breakfast, and comfortable, quite room with a nice city view. An area with restaurants , Fast Food and "Seven Eleven" minimarket is also just a 5 minutes walk away. So for the price it is realy ok.

Was this review helpful? Yes 3
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you so much for your kind review. As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. I would like to mention to all of our future guests that while we do not try and be... More 

Jakarta, Indonesia
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

It's a review long due, but I owe it to the excellent service they provided me during my event/stay. I came across this hotel accidentally while I was driving around the city looking for a venue to held my wedding party. Of course there have been some usual venues to hold such event around the area, and in fact we... More 

Was this review helpful? Yes
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, WOW! Thank you so much for your kind and wonderful review. We are so pleased you, your friends and family enjoyed your stay with us. More importantlym thank you so much for giving us the opportunity tio be a part of your very special occaision. Everything in your review, is what we have aspired to be from... More 

Hamilton, New Zealand
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

i stayed here for 5 days for business and a conferences/workshop. The room was very comfortable. There was a swimming pool and reasonably adequately equipped gym on the top floor. It was comfortably shaded on this level, and I was able to take computer and books and work in the cooler evening. Staff were exceptionally helpful, and staff in the... More 

Was this review helpful? Yes
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you so much for your kind and wonderful review. We are so pleased you have enjoyed your stay with us and took the time to recognize our staff for our service pursuits and guest preference ideals. We so appreciate having you as our guest!. Happy and safe travels! kind regards, Richard Mau More 

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