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Mercure Jakarta Simatupang

4.0 of 5 Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
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Mercure Jakarta Simatupang
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Mercure Jakarta Simatupang
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148 reviews from our community

Traveler rating
    29
    73
    38
    5
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

I've stayed in this hotel many times in 2013 for work training in Jakarta. I love the simple modern style, not scary at all to stay alone, unlike some old hotels. It is located near South Jakarta business district and also some malls ranging from cheap Poins Square to higher class Pondok Indah Mall and Cilandak Town Square which is... More

Was this review helpful? Yes
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear ninamelia, I was delighted to see that you enjoyed so much your last stay with us! Thanks for sharing your experience as well Yes indeed the hotel is recent and definitely modern and there is not much in South Jakarta. You are right also to mention, that this area is developing very quickly: new shopping mall, golfs courts, and... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have had a chance to stay here on two occasions now during the last month on business trips into Jakarta. In the past I have stayed at The Mulia but found the Mercure more suited to my needs. Great food available downstairs and a nice bar on the roof. Staff are very welcoming and friendly. Only negative would be... More

Was this review helpful? Yes
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Keevanwood, Thanks for that nice review and thanks as well for your loyalty. As usual, I read your comment this morning to the hotel team and you managed to put a smile on every face! Except the one of the Chief engineer that need to fix the AC of the fitness center which is now broken for 2 days.... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Mercure Simatupang is a no-nonsense business hotel especially if your business is in the South of Jakarta. Because of the new JORR road, it is now just 45 minutes from CGK airport and you won't go through too much traffic. It is conveniently located near the Kemang area and is generally a good, comfortable, and relaxing place to stay in.

Was this review helpful? Yes
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear ErnestCustodio, Thanks for your review, and thanks as well for emphasizing on the new airport road! Yes indeed door to door the Mercure Simatupang is only 45 minutes away from Soekarno-Hatta International Airport. Nice to see that the hotel and the team have been up to your corporate expectations! We hope to welcome you back soon, With my very... More

Indonesia
Top Contributor
114 reviews 114 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went to Karumba Bar on the 19th floor of the hotel. Service friendly, but a little slow. Bar and hotel pool are in one area…all a bit odd. Drinks OK and snacks just average. There was one woman not in uniform wandering around - not sure if she was supposed to be the hostess, the DJ or the owner; however... More

Was this review helpful? Yes 1
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear X1243, Thanks for your review on Karumba, this is one of the first we receive. Indeed we have just opened that new outlet. As we describe it, we feature a rum bar on our roof top where we have our pool. The lady you mention is one of our Public Relation Manager and her role is to make sure... More

jakarta
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel was nice and still new. Recommend for privellege room, you just need to add a little money compare to standard room which is very small and you will also have a nice relax chair and a working table. the Pool on the top of the building is very small and it was not convinience to swim when there... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear jonoeffendy2010, Thanks for sharing your comment on the Mercure Simatupang, highly appreciated. It is nice to see that you have enjoyed the overall service and staff attitude of our hotel. Yes you are right to mention that our pool is rather small. It is located on the roof top and on the night time we often have party especially... More

Bandar Seri Begawan, Brunei Darussalam
Top Contributor
114 reviews 114 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked online and were told that the deluxe rooms would hold three, but it could not fit in a roll away bed next to the queen bed at all. We had to upgrade to a suite for twice the cost to fit in three with luggage. Otherwise the rooms were trendy and nicely decorated. The suite was well supplied... More

Was this review helpful? Yes
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear geojak0, Thanks for posting your comment! I am happy to see that you have enjoyed your stay with us. I am a bit confused regarding your remark on the room size for 2 adults and 1 kid. Indeed, when I investigate with the Front Office staff that checked you in, he told me that you were with 2 kids.... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel staffs are very friendly and the room has been cleaned up timely. A perfect choice for business travelers provided that your destination is located in South Jakarta - traffic jam in Jakarta deserved 'reputation'.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear lalelilu, many thanks for your review. Yes you are totally right, traffic in Jakarta completly deserves its reputation! That is why a good tip when you travel here is to choose your hotel close to the place you want to go. Another good tip, I want to share is that the new highway from Airport to Jakarta makes the... More

Denpasar, Indonesia
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2014

Like the title says above, you get what you pay for. Good location, nice lobby, quiet big room, many choices on breakfast, fast check-in and check-out. Only spend 1 night, not have time to check bar on the rooftop. And the great thing is they upgraded my room from Standard to Superior, what a nice service!! Keep up the good... More

Was this review helpful? Yes 2
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear I Wayan S, Many thanks for taking the time to post such a nice review. We are all so happy to see that you enjoyed so much your stay with us! We look forward to welcoming you soon. All the best Bertrand More

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Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
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