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Aston Pluit Hotel & Residence

Jl. Pluit Selatan no. 1, Jakarta 14450, Indonesia
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Aston Pluit Hotel & Residence
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Best prices for: 1 room 1 guest
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Ranked #90 of 359 Hotels in Jakarta
A recent review
5 of 5 stars reviewed 1 week ago
peschet b France
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (35)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (14)
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France
5 of 5 stars Reviewed 1 week ago

great hotel,nice room,nice pool.too bad i only stay for 1 night. and another great news they have free drop off and pick up service to the airport! but the thing that i love the most for this hotel is their staff service and attitude. i'd like to say thanks to the man in the reception. im not really sure about... More 

Was this review helpful? Yes
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear Peschet B, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for taking your time to share your positive experience staying with us. We are glad to learn that you had a memorable stay at our hotel and we really appreciate your positive feedback regarding our hospitality service from our staff Raka, we will surely share... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my family for holiday escape. We noticed that the hotel that day was quite busy, but the staff were all so friendly and being so helpful during check-in progress. The room was quite spacey and my family love the pool because we could enjoy the view as well. Breakfast was okay, the staff were being so... More 

Was this review helpful? Yes
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear Helen H, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. I would like to sincerely thank you for staying with us and for spending your time to write such an excellent feedback and sharing it to Tripadvisor readers. We gratefully received your kind feedback that you had a good experience with our spacious room, nice view in... More 

Indonesia
1 review
4 of 5 stars Reviewed 2 weeks ago

great hotel, good location and competitive rates. Friendly front line (receptionist) staffs, clean and simple hotel, most importantly competitive rates. will for sure recommend this hotel to my colleagues + friends for their business trip in Jakarta.

Review collected in partnership with this hotel

Was this review helpful? Yes
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear jacobsimatupang, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for your fabulous review. I am delighted to hear that your trip and stay in our hotel was wonderful. I am glad you found out our staff were fantastic and friendly, and surely your appreciation will motivate our team to always give a heartfelt service. Again,... More 

Pekanbaru
1 review
3 of 5 stars Reviewed 2 weeks ago

It's a value-for-money hotel though it is slightly small. The breakfast range is quite limited too. This is however compensated by the strategic location that is close to malls. Hotel room is also clean though it's quite small.

Review collected in partnership with this hotel

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Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear Lonateo, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. I am glad to learn that you had a nice stay with us and choose our hotel. You feedback for strategic location, and clean room has been warmly welcome by our whole team to always keep the best service in the future. Your constructive feedback regarding the limited... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I asked for house keeping at 1pm before i leaved the hotel at 12 noon, when i returned at 8.45 pm the room is still untidy & took about half an hour to clean up my room. This hotel is not recommended for holidays, definitely it's a one time visit.

Was this review helpful? Yes 1
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear Setsuka09, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. First of all, I deeply appreciate for taking your value time to write a review of our hotel. We truly apologize for the unpleasant experience you had in our hotel during your stay. I have notified the Housekeeping regarding the points mentioned on your post for their kind... More 

Travelers are raving about these Jakarta hotels

Sao Paulo, SP
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I travel to Indonesia frequently on business and to visit family. Stayed at this hotel following recommendation of a friend. However, the hotel receptionists are not prepared to asisst customers. When you walk in they are all talking and with their backs to the reception, then, key cards don't work, room is dismal and old, towels are not properly washed... More 

Was this review helpful? Yes 1
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear MilikTionghoa, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for your feedback given to us. We do understand your disappointment and truly apology for the inconvenience caused. It is with regret to read you unpleasant experience with our staff attitude that couldn’t help you and give the service which below of our standard. Please accept... More 

San Francisco, California
2 reviews
3 of 5 stars Reviewed 5 weeks ago

If you want to order a taxi from the hotel, do not take a white horse!!! They standing just behind the entrance. Believe me if you want to safe you time do not take them. Locations is not really ideal, only one big mall Pluit is available by foot.

Review collected in partnership with this hotel

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Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear Maxim T, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. First of all I would like to thank you for giving us a feedback and giving us a chance to serve you during your stay in our hotel. Regarding the points mentioned on your post, I really apologize for the inconvenience that have caused and I guaranteed... More 

Singapore
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 24, 2015

Always stayed at this place every single time of my trips to Jakarta. A very convenient location. Close by to all eateries at Muara Karang/PIK. Big malls too nearby. Waterbom also a 10-mins drive away in no traffic. Room condition is good, comfy bed n clean bathroom, cooling aircon. Breakfast okay, nothin special. Overall for the price, totally worth it.... More 

Was this review helpful? Yes
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear R-borne, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for your review and we truly value the opinions of our guest. Please be sure that your comments have been well noted by the entire team, and we are continuously trying to improve our services and facilities in order to meet our guest expectations. It was... More 

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed June 24, 2015

All nice big room with clean comfortable bed & blanket. In room have all facility working table, big LCD TV, long sofa, refrigeration, coffee/tea kettle etc. Free high speed WIFI in room & all hotel area, nice swimming pool & Gym. One best things are very good services from all staffs and have a service in mind.

Review collected in partnership with this hotel

Was this review helpful? Yes
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear L-Pattanasedtakarn, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you very much for review and your kind words of your recent stay with us. We are happy that you enjoy your stay and really appreciate your feedback of our comfortable bed, room facilities, and that you had a good experiences with our friendly staff. We are... More 

NC
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 18, 2015

Depending on your purpose in Jakarta, this hotel is fairly nicely situated. It wasn't terribly close to my meetings, but close enough and the access to the airport from this part of Jakarta was convenient. Pros: Breakfast was a great spread--dinner poolside was nice--Internet was fast--in room A/C worked well--workout room was well-equipped--pool is big enough (just) for laps--staff is... More 

Was this review helpful? Yes
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this review

Dear JadaJoT, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. I would like to sincerely thank you for staying with us and spending your time to leave such a great feedback especially to read that you had a good experience with our Breakfast, Facilities, and Helpful Staff. Once again, thank you very much and look forward to having... More 

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