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All 313 Jakarta hotels

Crowne Plaza Hotel Jakarta

4.5 of 5 Hotel   |   Jalan Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
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62%
Ranked #82 of 313 hotels in Jakarta
A recent review
  • Reviews (331)
  • Photos (237)
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  • Room tips (52)
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331 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Jakarta
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had a fast breaking agenda with working colleagues in this hotel at Beranda Cafe. Very convenient location. Located at business and shopping center, next to toll and main busy road, traffic jam is another factor to beat. Variety of food was so great.

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Rahadhian, Thank you for leaving a review of our property. We are delighted to know that you were satisfied with the location and facilities of our hotel. Indeed location is one of our advantage points. For guest convenience, we have a back alleyway that guests can use to access our hotel. It is our goal to constantly work on... More

Gazipur, null, Bangladesh
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I am on a business trip while writing this review. I have stayed in two other hotel nearby on my previous visit in Jakarta and I would say crowne plaza is the best. The price tag over the room seems a bit high as I heard from other local colleagues of mine that I can have a better hotel with... More

Was this review helpful? Yes 1
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Jabed H, It is always great to receive feedback from our guests and thank you for taking the time to share your comment. Your comments are such great inputs for us to continually review and monitor our products and service. Indeed, our swimming pool and fitness center are undergoing renovation to enhance future guest's stay experience. The swimming pool... More

Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient location. Close to the main road, the mall and PH. Decent price/quality, especially compared to what you get in Europe. Room service was good. Double bed and view were great. Internet was fast.

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear 433ArnoV, Thank you for taking the time to post a feedback of your recent stay. Indeed hotel's location is one of our advantage points as it is very convenient and within reach of many of the highlights which Jakarta has to offer. Meeting guest satisfaction is our ultimate goal and it is achieved through constant work on improving level... More

Singapore, Singapore
Top Contributor
73 reviews 73 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed there for 3 nights for business. The location is just off the toll way and convinient to move around. The room is clean and they have a spacious bath room. I like a big bathroom, so it was good for me, but the hot water was not warm sometime. Amenities are ok. The bed was comfortable enough to... More

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Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear ManngaDua, Thank you for taking the time to write a feedback about your stay experience. We are delighted to know that you were satisfied with the location and facilities of our hotel. It is our goal to constantly work on improving level of service so that we can exceed our guests expectation and also provide memorable experiences. We appreciate... More

München
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There were several advantages that I would highlight here. However, my expereinced is rather balanced. The location is at the inner ring road /Semanggi and hence with somewhat direct access from/to airport. Also for moving around Jakarta South or Centre or for night live such as in Senayan, the location is really convenient (although a taxi ride can easily exceed... More

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Caramellino, Thank you very much for your detail review of our property and also for complimenting our staff service. Your positive comments are greatly appreciated and I will certainly pass on your kind words to Linda and Putri. On the other hand, please accept my apology for the shortcomings you experienced due to construction work undergoing around hotel perimeter... More

delhi
2 reviews
4 of 5 stars Reviewed 5 weeks ago

good hotel to stay in Jakarta with one of the best restaurants around the city. Maroush is the indian, Middle east resaturant offering some of the best cuisines in this country. Other facilities are also good like spacious rooms, Gym, swimming pool etc. Hotel is located at the center of the city with Semangi Mall the nearest one..walk in distance... More

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear saurj, Thank you for taking the time to post a comment of our hotel. We are delighted that you found our hotel meets your expectation. And your comment regarding hotel and surrounding facilities is certainly useful for other travelers. Indeed, we are constantly looking for ways to improve upon guest experience and welcome valuable comments. Thank you for choosing... More

Surabaya, Indonesia
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed at Crown Plaza Jakarta since we were transit from Surabaya to Bangkok. Crown Plaza is one of the many hotels in Jakarta that used to be good hotels with a good reputation and which have all gone down in quality because they have not been renovated in 20-30 years i.e. Sheraton Bandara, etc, etc. These old established hotels... More

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Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Keindah, Thank you for posting a detail review of your recent stay and I appreciate your time to share your feedback. Please accept my apology for the shortcomings you experienced. Moving you to another room was the least we can do to ensure that you had a comfortable stay. Indeed, several hotel facilities such as swimming pool and fitness... More

Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 17, 2014

Got a chance to stay here for a week,the hotel is a 3 star+ level. The room itself is in the normal level with standard amendities. The thing is it is time to renovate the room furtinure , carpet, the curtain. The towel is bad smell. But the bathroom itself is big with a standard bathtub. The gym is temporary.... More

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear kobchula, Thank you for taking the time to share such a detail review of our hotel. Your comments are such great input for us to continually review and monitor our products and services. We are constantly looking for ways to improve upon guest experience and welcome valuable comments. Thank you for choosing Crowne Plaza Jakarta, We hope to have... More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 29, 2014

Though the hotel is old and seriously need renovation, the location, facilities are good. The staff are friendly and helpful. Breakfast had good choice. Don't miss out trying Indian food in the Maroush restaurant in the hotel.

Was this review helpful? Yes 1
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Raghuram03, Thank you for your feedback and for taking the time to write about your stay experience. We are delighted to know that you were satisfied with the location and facilities of our hotel. It is our goal to constantly work on improving our levels of service so that we can exceed our guests expectation and also provide memorable... More

Senior Contributor
34 reviews 34 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 26, 2014

Stayed here on a couple of occasions for business trip. The staff here are incredible friendly and very helpful especially in the club lounge. I had an issue with some construction work at 2am in the morning and the staff kindly changed my room for me. The hotel itself is in a good location but this really makes no difference... More

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear iYapple, It is always great to hear our guest comments and I appreciate your time to share your feedback. Please accept my apology for the disruption from construction work your experienced. Moving you to another room was the least we can do to ensure that you had a comfortable stay. Meanwhile, your comment in regards to our staff service... More

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Additional Information about Crowne Plaza Hotel Jakarta

Address: Jalan Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Hotel Jakarta 4.5*
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Also Known As:
Crowne Plaza Jakarta
Jakarta Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#30 Spa Hotel in Jakarta #47 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more   less 
Number of rooms
357

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