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All 318 Jakarta hotels

Crowne Plaza Hotel Jakarta

4.5 of 5 Hotel   |   Jalan Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
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Ranked #81 of 318 hotels in Jakarta
A recent review
3 of 5 stars reviewed 6 days ago
Eugene B Singapore, Singapore
  • Reviews (338)
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338 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel is centrally located so its easy to get to once you arrive from the airport. However, leaving it a little more tricky as they have to do a U turn about a kilometer ahead and the traffic is bad. Once you do manage to U turn, then you get onto the highway and its quite fast. Layout of the... More

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Eugene B, Thank you for detail review of our hotel. Location is indeed one of our advantage points as it is very convenient and within reach of many of the highlights which Jakarta has to offer. I have conveyed your preferences in regard to room allocation as well as breakfast to the related departments for their reference on your... More

Australia
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I spent a week at the Crowne Plaza Semanggi while in Jakarta recently. I didn't choose the hotel - it was chosen for me - but I had a great stay. It's not great in terms of surroundings, as it's near the toll road and Plaza Semanggi, which is accessible through what is basically a building site - is not... More

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Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Global_academic, Thank you for taking the time to post a comment of our hotel and for complimenting our staff service as well as Akane and Maroush Restaurants. We are delighted that you had a great stay despite of unavailability of swimming pool and fitness center. Please contact our Concierge and they will be happy to make an arrangement should... More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, this hotel is now clearly getting old. But the rates are also down, got a room suite at club level for 1.6 jt. Rooms are comfortable but damn old. You can feel that it had been well maintained but brings you 20 years back. Staff are globally very nice. Breakfast buffet is poor. But I ordered food in the... More

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Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Philippe A, Thank you for taking the time to share your comments about our hotel. We are sorry that your stay did not meet your expectation. As you may noticed we are currently refurbishing our swimming pool and fitness facility and room refurbishment is already in our plan as well. Rest assured we are constantly looking for ways to... More

Kuala Lumpur, Malaysia
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there in July 2013. This hotel is very near to toll way exit and major offices buildings, so you will spend less time to reach this hotel regardless how jam in the traffic in city roads. However, when you go out, you need to plan extra time because the road in front of hotel is usually jam and it... More

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Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Gopaltan, We appreciate you taking the time to share your stay experience. We are delighted to know that your overall stay were satisfied. Indeed location is one of our advantage points. For guest convenience to overcome city traffic in front of our hotel, we have a back alleyway that guests can use to access our hotel. It is our... More

Jakarta, Indonesia
Top Contributor
157 reviews 157 reviews
9 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love staying here, comfortable rooms, great and friendly service, nice lounge area with piano music. Love the buffet breakfast. Good rates. Good for business meetings. Good location. Must try the middle eastern restaurant.

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear John, Thank you for taking the time to post a comment of our hotel. We are delighted that you enjoyed your stay as well as the Middle Eastern and Indian selections served in Maroush Restaurant. Our goal is to provide a comfortable stay for our guests by constantly improving upon guest experience. Thank you for choosing Crowne Plaza Jakarta.... More

Gurgaon, India
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed twice in this hotel. First stay in 2013, was much better than my recent stay in the hotel. The AC monitor in my room and the flush in the bathroom kept making strange noises throughout the night during my stay. After complaining about it the noise levels decreased but it disturbed my sleep. The breakfast was quite good. Staff... More

Was this review helpful? Yes 1
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Sheilasarkar, Thank you for sharing your comment of our hotel. We appreciate your compliments on our staff service and breakfast offerings, however, at the same time it is disappointing that your sleeping quality was unsatisfied caused by AC control and noises coming from bathroom which were immediately attended by our Housekeeping and Engineering Team to ensure that the rest... More

Singapore, null, Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed here twice, rooms are big and hotel is centrally located, very close to my office in Unilever. The non club room breakfast is much better than club floor breakfast. Wifi is excellent as well. During my second trip in club floor, I had forgotten my jeans and shoes in room and they made special arrangements to have it flown... More

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Anuj M, We appreciate you taking the time to share with us your stay experience as we are always pleased to receive feedback from our valued guest. I am also delighted to know that you enjoyed your stay. It is our goal to constantly work on improving our levels of service so that we can exceed our guests expectation... More

Jakarta
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 20, 2014

Had a fast breaking agenda with working colleagues in this hotel at Beranda Cafe. Very convenient location. Located at business and shopping center, next to toll and main busy road, traffic jam is another factor to beat. Variety of food was so great.

Was this review helpful? Yes
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Rahadhian, Thank you for leaving a review of our property. We are delighted to know that you were satisfied with the location and facilities of our hotel. Indeed location is one of our advantage points. For guest convenience, we have a back alleyway that guests can use to access our hotel. It is our goal to constantly work on... More

Gazipur, null, Bangladesh
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

I am on a business trip while writing this review. I have stayed in two other hotel nearby on my previous visit in Jakarta and I would say crowne plaza is the best. The price tag over the room seems a bit high as I heard from other local colleagues of mine that I can have a better hotel with... More

Was this review helpful? Yes 2
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Jabed H, It is always great to receive feedback from our guests and thank you for taking the time to share your comment. Your comments are such great inputs for us to continually review and monitor our products and service. Indeed, our swimming pool and fitness center are undergoing renovation to enhance future guest's stay experience. The swimming pool... More

Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 7, 2014

Very convenient location. Close to the main road, the mall and PH. Decent price/quality, especially compared to what you get in Europe. Room service was good. Double bed and view were great. Internet was fast.

Was this review helpful? Yes 1
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear 433ArnoV, Thank you for taking the time to post a feedback of your recent stay. Indeed hotel's location is one of our advantage points as it is very convenient and within reach of many of the highlights which Jakarta has to offer. Meeting guest satisfaction is our ultimate goal and it is achieved through constant work on improving level... More

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Additional Information about Crowne Plaza Hotel Jakarta

Address: Jalan Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Hotel Jakarta 4.5*
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Also Known As:
Crowne Plaza Jakarta
Jakarta Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Spa Hotel in Jakarta #48 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more   less 
Number of rooms
357

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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