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Grand Hyatt Jakarta

#14 of 352 Hotels in Jakarta
Certificate of Excellence
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Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
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Grand Hyatt Jakarta
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533 Reviews from our TripAdvisor Community

Traveler rating
    291
    195
    27
    10
    10
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72
42
50
315
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Turkish first
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English first
  • All months
    (533)
  • Mar-May only
    (155)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (126)
  • Dec-Feb only
    (118)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel has exceeded my expectations for a five star hotel. The staff is very hospitable and has met all of my personal as well as my business related needs. Transportation to and from the airport is a plus. The hotel amenity's are excellent which did not require me to leave the hotel.

Review collected in partnership with Hyatt Hotels

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Gym, locker room replete with hot tub, were unexpected surprises on a business trip. Spa level facilities open to all hotel guests (although the city's VIPs are regulars). Definitely explore if time permits, and may even consider a fitness-themed holiday for want of another reason to visit Jakarta.

Review collected in partnership with Hyatt Hotels

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Bandung, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Perfect room perfect staff hospitality perfect food. With many shopping centre nearby and amusement. Easy to reach from accross jakarta. Placed in the heart of jakarta or should i said the heart of indonesia :)

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Cary, North Carolina
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

It was great to get back to the hotel around 6:30 and enjoy the Grand Club hospitality reserved for frequent club room guests and frequent guests. The wines were very tasty and the spread of hors d'oeuvres was delicious and satisfying. Obviously Hotel Manager Fredrik Hatford and his team knows how to make their guests wind down from a hectic... More 

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MADRID, Spain
1 review
5 of 5 stars Reviewed 1 week ago

I'm living in this hotel for professional reasons for more than one year. The services of the hotel are really good, but the personnel is fantastic. Located in one of the best places in Jakarta, with a perfect balance for shopping, entertaiment and bussines. The pool is the best in the center of Jakarta, and the restaurants very good. If... More 

Review collected in partnership with Hyatt Hotels

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Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed for 3 nights on a business trip. located centrally with shopping malls all around. Rooms are big with all facilities and the washroom was excellent. Staff very courteous, Restaurants serve good authentic foods. All that A five star has but this one is really cool.

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Ahmedabad, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great staff, great location, great breakfast . Very flexible to accommodate my food diet needs . Easy access to jakarta attractions. Stayed there multiple times on business trip. Swimming pool is well maintained

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Southampton, United Kingdom
Top Contributor
223 reviews 223 reviews
136 hotel reviews
434 helpful votes 434 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is right in the middle of the CBD so pretty central for getting around especially with the traffic in Jakarta. You also have direct access to a high end shopping mall and are just across the road from a huge mall with more shops, lots of places to eat and a cinema. The hotel itself looks pretty impressive... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My favorite hotel in Jakarta! I live in Jakarta and yet always try to find 'excuses' to have a weekend getaway here with my family. The room is big and modern, yet with small touch to feel eclectic. Breakfast is good, many choices and staff are helpful. It's also part of Plaza Indonesia so we can always walk here if... More 

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Brussels, Belgium
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've had an excellent journey at the Grand Hyatt. People are very friendly and very professional. It is a real 5 stars hotel. I've been using the fitness center and it is well equipped. In the evening you can listen to live music and the singers are excellent.

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