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Grand Hyatt Jakarta

5.0 of 5 Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
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Certificate of Excellence 2014
Grand Hyatt Jakarta
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Grand Hyatt Jakarta
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430 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Likes Huge rooms Location - near the roundabout Near the biggest mall in JKT Grand plaza Indonesia Cheap spa price for a 5* hotel anywhere ($50 for one hour) Dislikes Rooms getting old and dated No USB port anywhere in room Nearby Mosque means prayers are blaring loudly at 5am

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Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been Hyatt guests for almost 9 years now and, by far, this was our best experience ever. The ladies and gentlemen of the Club Lounge are fantastic. They go out of their way - in every way - to make it a very personalised service for guests. The food selection at the Club was the best we have... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Visnja V, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us and enjoyed our Grand Club Lounge. It is great to hear that you were impressed with the recently changed... More

Miami Beach, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

i love this property ,it is central located ,at suderman are ..have all the shopping mall you need just steps away from you .. rooms ,nice size really old style rooms ,good renovated staff,very friendly ,i know soome of them for 20 years ..john bell captin ,daisy front office manager ,they are really very frinedly and accomedeting your need if... More

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brooklyn
Contributor
12 reviews 12 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Grand Hyatt in Jakarta on a 4-days business trip. The hotel was clean, room spacious and quiet and it was an overall good experience. I've had experienced other 5-star hotels and I consider the services provided by Grand Hyatt Jakarta the average standards for what I paid...great service but not exceptional and no "wow effect". As mentioned... More

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Bandar Seri Begawan, Brunei Darussalam
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

visited jakarta for a good friend's wedding which was held in grand hyatt. the service was excellent. room was spacious. breakfast spread was good but menu was predictable. enough said - its grand and great experience, overall.

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Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second visit to this hotel in a month and I must say, the amazing hospitality of the staff, spacious and well managed room, hearty buffet with decent choices/variety, the proximity of great malls and the grand entrance, makes it aHotel to Return To again and again.. Thanks to the wonderful support of Ms. Enna Yuliatmi and Mr. Danny... More

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Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel because my friend from USA was visiting Jakarta. We have a great experience there. We got the superior room, which the first one we checked is the bathroom. The bathroom is really nice with choice of bath tub and shower. We can pick whether it is smoking room or no smoking one. The atmosphere was... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2014

I had a business agenda in this hotel. Overall the price never lies. This five stars hotels provide all your needs. A sweet room with HI circles view, the best breakfast and lunch menus and its location above Plaza Indonesia, one of the luxurious mall in Jakarta. Everything about Grand Hyat is the best. Last but not least, it is... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 9, 2014

Very good service, everything works and is easy. Good location except when there are political protests, as these all center on the circle right outside. Easy access to restaurants. The rooms are a generous size and very nice modern bathrooms.

Was this review helpful? Yes 1
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear FreqTraveler231, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you enjoyed your stay at the hotel, and hope that any gathering at the “Bunderan HI” did not detract from you experience. We look forward to welcoming... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2014

I had a 4-night stay here for work and I felt compelled to write a review because there is simply nothing they could have done to make the experience any better. I was on the Executive floor and so my room was enormous, beautifully furnished and well-appointed. The whole hotel is lovely but, as is a bit of a theme... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Jeffers2010, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us and enjoyed our Grand Club Lounge. It is especially gratifying to read that our associates made the big difference to... More

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Additional Information about Grand Hyatt Jakarta

Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

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