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All 313 Jakarta hotels

Grand Hyatt Jakarta

5.0 of 5 Hotel   |   Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia (Gambir)
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90%
Ranked #12 of 313 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Primomeatball Washington DC, District of Columbia
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399 people have reviewed this hotel

Traveler rating
    217
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I typically stay at the GH when we are in Jakarta. The hotel is a good option for us b/c typically he's working and I'm not. While Jakarta is not a walking town, the hotel is within walking distance of three malls. The hotel itself is large with a resort type pool area. The rooms are a... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
67 reviews 67 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I always loved Hyatt Hospitality. Grand Hyatt Jakarta was flawless, in my opinion. Friendly staff that always stand by with their warm greetings, always been a nice gesture. Room size was great. The view of the Hotel Indonesia Fountain was grand, with a bay window where you can just sit back and relax after a busy day, shopping.. ;) Though... More

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Cape Coral, Fl.
Top Contributor
66 reviews 66 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are large and very comfortable, and everything is fresh and updated. One of the advantages of this hotel is its connection to a very large shopping mall that has lots of stores and several restaurants. This makes it convenient for the business traveller who might need to pick up a few items and has little time. Didn't get... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

I couldnt resist to write while having bfast in the restaurant on the lobby level. The staff and service are nothing but amazing. Starting from the hostess who recognized me from 10 feet away, to the trainee at the laksa counter who was very friendly engaging and helpful, to Fransisca the girl in pony tail who offered me fresh coffee... More

Was this review helpful? Yes 1
Ayer Keroh, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2014

i loved the lounge and the restaurant so cozy modern and spacious. for me the breakfast taste is good, clean rooms, helpful staff and good location very strategic. will come back again on my 2nd business trip in Jakarta.

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Singapore, Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014

Stayed at this hotel last week, was traveling for business. Its a great hotel: Pros: a. large spacious rooms b. decent breakfast spread c. very good service, impressed by the hospitality d. located next to Plaza Indonesia, so you get access to a large mall with lots of international brands, children's play area, restaurants, movie halls and a food court.... More

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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 17, 2014

Really enjoy and happy staying here, although it's only one night but we really enjoy our stay here. We stayed in two Club Room with connecting door. The room is so big so the kids can play and running inside the room. It has a nice walk in closet..The pool are great... breakfast very nice since you can find ice... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Liana W, Warm greetings from Grand Hyatt Jakarta… Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back at Grand Hyatt Jakarta in the near future. With best regards, Fredrik... More

Hong Kong, China
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 16, 2014

This hotel is very very good. It has a good lounge area with singers, good bars,and a selection of restaurants. The hotel is also connected to the plaza shopping centre which is worth a visit. For relaxation there is a very nice and large pool with plenty of loungers. The service is what you would expect (very good) and the... More

Was this review helpful? Yes 1
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear EMandJM, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us. I will be sure to pass on your kind words regarding our employees to them, so that they may be... More

Sg Petani
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

One week stay in this Hotel in May 2014. Great location in the business district area of Jakarta and location is just next to Plaza Indonesia. The mall cater mostly on higher end side but it is also interconnected to other malls too. Check in is a breeze and once you have just about to settle in your room the... More

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brunei
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2014

Stayed in a Club room. The Club breakfast and nibbles were very good. I agree with other reviewers that its an old hotel but the maintenance is very good. The room was very clean with a new carpet, flat screen tv etc. Excellent facilities and very convenient for shopping as its next to excellent shopping center. The room was big... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Jazzmatazz, Greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back at Grand Hyatt Jakarta in the near future. With best regards, Fredrik Harfors Hotel Manager More

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Additional Information about Grand Hyatt Jakarta

Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

218 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Jakarta #9 Spa Hotel in Jakarta #10 Romantic Hotel in Jakarta #12 Luxury Hotel in Jakarta #15 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 
Number of rooms
427

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