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Grand Hyatt Jakarta

5.0 of 5 Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
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Certificate of Excellence 2014
Grand Hyatt Jakarta
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Grand Hyatt Jakarta
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485 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
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  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent our 3 nights staying here and this hotel was great for our trip in Jarkarta. Our room was large with nice city view, bed was comfortable and bathroom worked great as well. Staffs were very helpful and welcoming and the location was super in center and we could walk to many great attractions around.

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Singapore, Singapore
Top Contributor
146 reviews 146 reviews
56 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights on a recent business trip. Entrance is grand and beautiful. Upon check in in the evening, we decided to have a buffet dinner at the lobby restaurant. It has a good selection of Indonesian food from different parts of the country. The fruit rojak (salad) was good. Satay was ok. There is also a... More 

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New York
Top Contributor
518 reviews 518 reviews
118 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in most convenient business area ( traffic is murder) and multi level water fountains in teh lobby as you walk in are impressive ansd set the tone for an elegant stay. Room was spacious and well laid out and shopping of all sorts plus great restaurants are all within minutes via short walks. About 8 guys are security detail... More 

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Huntsville, Alabama
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was impressed with the level of security before even pulling up to front door - felt very safe. All hotel staff I interacted were very friendly and helpful. Lots of restaurant options within the hotel and located adjacent to nice mall with many shops and restaurants. Room was very spacious and nice amenities; however, would be an improvement to provide... More 

Was this review helpful? Yes 1
Detroit, Michigan
Top Contributor
199 reviews 199 reviews
35 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second stay here, and this hotel is nothing short of exceptional! The views were fantastic as always, the staff was way above and beyond (in particular Mr. Rachmadi Wiraputra), and the club lounge was exceptional! They remembered my preferences from my last stay here about a year ago, and greeted me like a friend or family member.... More 

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Shanghang County, China
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at a number of hotels in Jakarta recently and this hotel was comfortable and convenient. I think the kempinsky across the road has better rooms and facilities and is better value. The hotel breakfast was good

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Jakarta, Indonesia
Top Contributor
74 reviews 74 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spend chrismast eve with my family here.. Grand Hyatt used to be the premier top luxury hotel in Jakarta in its prime due to its location and it state of luxury compare to other hotels. Nowadays, the hotel still provide great service and still lives up to its glory days although some parts of the hotel (i.e.hallway) needs to be... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was great. Already 3 or 4 times at this hotel and up to now everything was really fine. Great staff! They really care and we feel at home. Excellent cuisine. Gym is very well equipped with new machines and we can be followed by a personal trainer if needed. I'll be back for sure!

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Top Contributor
129 reviews 129 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So I did, and it looked better in the picture than in reality - but it was okay. Very different. Nice. "Grand Hyatt Jakarta luxury Hotel." and "Grand Hyatt Jakarta is a 5 Star luxury Hotel ..." so says their web sight. Most Hyatt Hotels are 5 Star, and of course there are 5 Star Park Hyatt Hotels too. I... More 

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Singapore, Singapore
Top Contributor
75 reviews 75 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Grand Hyatt Jakarta makes for an ideal starting point for leisure and business travellers exploring Jakarta. Its location, being in the centre of Jakarta is great benefit. Service is exemplary of international 5 star resorts. The room is a good size as is the bathroom, all facilities were excellent. The service from all the staff at the hotel was impeccable;... More 

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Additional Information about Grand Hyatt Jakarta

Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#3 Family Hotel in Jakarta
#11 Spa Hotel in Jakarta
#13 Business Hotel in Jakarta
#15 Romantic Hotel in Jakarta
#15 Luxury Hotel in Jakarta

606 photos of this hotel

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All traveler photos (238)
Room/suite (69)
Hotel & grounds (35)
Pool/beach area (22)
View from room (27)
Bathroom (26)
Dining (5)
Business center/function rooms (1)
Other (53)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (351)
Amenities (18)
Grand Room (58)
Grand Suite (95)
Pool (27)
Restaurants and Bars (95)
The Hotel (58)

Management photos: Courtesy of the property manager

All management photos (17)
Hotel & grounds (5)
Dining (2)
Room/suite (2)
Business center/function rooms (1)
Other (7)
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