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Grand Hyatt Jakarta

#14 of 350 Hotels in Jakarta
Certificate of Excellence
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Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
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Grand Hyatt Jakarta
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Grand Hyatt Jakarta
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530 reviews from our community

Traveler rating
    288
    195
    27
    10
    10
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72
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312
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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    (152)
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Cary, North Carolina
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was great to get back to the hotel around 6:30 and enjoy the Grand Club hospitality reserved for frequent club room guests and frequent guests. The wines were very tasty and the spread of hors d'oeuvres was delicious and satisfying. Obviously Hotel Manager Fredrik Hatford and his team knows how to make their guests wind down from a hectic... More 

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MADRID, Spain
1 review
5 of 5 stars Reviewed 1 week ago NEW

I'm living in this hotel for professional reasons for more than one year. The services of the hotel are really good, but the personnel is fantastic. Located in one of the best places in Jakarta, with a perfect balance for shopping, entertaiment and bussines. The pool is the best in the center of Jakarta, and the restaurants very good. If... More 

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Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed for 3 nights on a business trip. located centrally with shopping malls all around. Rooms are big with all facilities and the washroom was excellent. Staff very courteous, Restaurants serve good authentic foods. All that A five star has but this one is really cool.

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Ahmedabad, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great staff, great location, great breakfast . Very flexible to accommodate my food diet needs . Easy access to jakarta attractions. Stayed there multiple times on business trip. Swimming pool is well maintained

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Southampton, United Kingdom
Top Contributor
223 reviews 223 reviews
136 hotel reviews
434 helpful votes 434 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is right in the middle of the CBD so pretty central for getting around especially with the traffic in Jakarta. You also have direct access to a high end shopping mall and are just across the road from a huge mall with more shops, lots of places to eat and a cinema. The hotel itself looks pretty impressive... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My favorite hotel in Jakarta! I live in Jakarta and yet always try to find 'excuses' to have a weekend getaway here with my family. The room is big and modern, yet with small touch to feel eclectic. Breakfast is good, many choices and staff are helpful. It's also part of Plaza Indonesia so we can always walk here if... More 

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Brussels, Belgium
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I've had an excellent journey at the Grand Hyatt. People are very friendly and very professional. It is a real 5 stars hotel. I've been using the fitness center and it is well equipped. In the evening you can listen to live music and the singers are excellent.

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Shanghai
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Location was great but the physical aspect of the hotel was worn. Nice spacious room but a lot of minor touch-ups needed. staff was very friendly and helpful. I found it wierd that there is a charge to play ping-pong. Great swimming pool. Parking garage is very confusing. Overall good hotel

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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I haven't stayed at Grand Hyatt Jakarta for more than 10 years. The staff attitude is good. Everything else seemed good except the food especially the buffet. Their Indonesian food is quite disappointing though.

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

Grand Hyatt Jakarta Hotel is located strategically in the heart of Jakarta with connectivity to both Plaza and Grand Indonesia and close vicinity to many places that interest me. From the list of 5 star hotels in Jakarta that I have stayed, I could fairly say that this hotel is no. 1 since it provides world class service, supported by... More 

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