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All 318 Jakarta hotels

Grand Hyatt Jakarta

5.0 of 5 Hotel   |   Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia (Gambir)
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Ranked #12 of 318 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
KengHwee Beijing, China
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416 people have reviewed this hotel

Traveler rating
    224
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Beijing, China
1 review
4 of 5 stars Reviewed yesterday NEW

Good location for going to-from meetings. There is also easy access to a mall at its basement. I've stayed there many times, and is usually quite happy with the rooms (except only one time). The pool is also of a good size. As the roundabout in front of the hotel is closed on Sunday mornings to cars, it is less... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have to admit I am partial to Hyatt, having being a Gold Passport member since 2004 or so. That said, this property should be great regardless if you are a member of their program or not. The good: + Excellent service, all throughout (door, reception, lounge, etc) + Almost always has taxis on standby + Direct access to dining... More

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Munich, Germany
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am travelling quite frequently both for leisure and business. I have stayed in the Hyatt for 4 nights in August 2014. The check in process was very professional and quick, even though the Hotel has a tight security with several checks before you actually reach the entance door. But that is the same in all other major Hotels in... More

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Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot. I have stayed at the Grand Hyatt several times over the years and they never disappoint me. Very helpful friendly staff. Had a great King room high up with a good view. The location is excellent being part of one big mall with another just over the road. The view of the huge roundabout is fascinating.... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear kiwijohnnz, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you have been enjoying all your stay with us, and were able to use the extensive fitness and leisure facilities on our 5th floor. It is especially... More

Cape Town Central, South Africa
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived at this hotel two weeks into a gruelling long distance business trip. I checked in at 3am and had a later start the next morning as a result but did need to leave the hotel by 10am. At 7.30am housekeeping knocked on my door to clean the room. I was less than pleased at being woken up. I... More

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Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there recently on a short business trip. Pleasant surprise to be upgraded to a suite on the 25th floor. Room was nice an spacious, although the joy faded as does some of the decor in the hallways etc. as I repeatedly had trouble getting in with a malfunctioning door and the last morning the toilet stopped working. Anyway, location... More

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Denpasar, Bali, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Grand Hyatt jakarta is the best hotel to stay in jakarta...simple as that. here's my reason why. 1. Location : attached to 2 of the best mall in jakarta (plaza indonesia and Grand indonesia), which is a much better option then Ritz Carlton which is at pasic place, a rather empty mall....Grand indo and plaza indonesia are the center of... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Jonathan Giacom… H, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. We very much appreciate your kind words regarding the hotel and the nearby facilities. It is also gratifying to hear that our employees are delivering a consistent level of service throughout... More

Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Every time I come to Jakarta for work, I stay here and I have no complaints. During a trip in conjunction with World Cup season, I stayed up till 3am to watch the Brazil match. However both stations were showing a different game. I called reception and they sent their staff up to my room to check and found out... More

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights with lebaran package. Very spacious room, with high speed internet, connection was very good. Room and bathroom was well maintained. Breakfast was okay, nearly the same as other hotels. No special. Very beautiful pool, with jogging track around the pool and hotel. Seafood terrace = the king prawn and gurame fish was delicious, but very... More

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Brussels, Belgium
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Grand Hyatt for three nights only during a business trip. Great hotel and impeccable service. The location is also quite convenient as i could go to my meetings in less than 30 min by car and given the traffic, that's not bad.

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Additional Information about Grand Hyatt Jakarta

Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Jakarta #9 Spa Hotel in Jakarta #11 Romantic Hotel in Jakarta #12 Luxury Hotel in Jakarta #15 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 
Number of rooms
427

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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