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All 318 Jakarta hotels

Grand Hyatt Jakarta

5.0 of 5 Hotel   |   Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia (Gambir)
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Ranked #11 of 318 Hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
FreqTraveler231 New York City, New York
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419 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good service, everything works and is easy. Good location except when there are political protests, as these all center on the circle right outside. Easy access to restaurants. The rooms are a generous size and very nice modern bathrooms.

Was this review helpful? Yes 1
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear FreqTraveler231, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you enjoyed your stay at the hotel, and hope that any gathering at the “Bunderan HI” did not detract from you experience. We look forward to welcoming... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a 4-night stay here for work and I felt compelled to write a review because there is simply nothing they could have done to make the experience any better. I was on the Executive floor and so my room was enormous, beautifully furnished and well-appointed. The whole hotel is lovely but, as is a bit of a theme... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Jeffers2010, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us and enjoyed our Grand Club Lounge. It is especially gratifying to read that our associates made the big difference to... More

Singapore, Singapore
Top Contributor
65 reviews 65 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great rooms and service. One of the best in Jakarta. Great location if you are doing business around that area. However if you are needing to travel around the city it can be really bad traffic around here. Shopping etc underneath is very high class and expensive. Certainly up the Grand Hyatt standard.

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Andrew H, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us. However, I am sorry that you had to experience the bad traffic in the city and I hope it... More

Beijing, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good location for going to-from meetings. There is also easy access to a mall at its basement. I've stayed there many times, and is usually quite happy with the rooms (except only one time). The pool is also of a good size. As the roundabout in front of the hotel is closed on Sunday mornings to cars, it is less... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to admit I am partial to Hyatt, having being a Gold Passport member since 2004 or so. That said, this property should be great regardless if you are a member of their program or not. The good: + Excellent service, all throughout (door, reception, lounge, etc) + Almost always has taxis on standby + Direct access to dining... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear 1001_Traveller, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us. However, I am sorry that you were disturbed by outside noise and I hope it did not detract from your... More

Munich, Germany
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am travelling quite frequently both for leisure and business. I have stayed in the Hyatt for 4 nights in August 2014. The check in process was very professional and quick, even though the Hotel has a tight security with several checks before you actually reach the entance door. But that is the same in all other major Hotels in... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Gehrigius, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us, and enjoyed our Spa and Gym facilities. We will also pass on your compliments to our associates and so that... More

Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel a lot. I have stayed at the Grand Hyatt several times over the years and they never disappoint me. Very helpful friendly staff. Had a great King room high up with a good view. The location is excellent being part of one big mall with another just over the road. The view of the huge roundabout is fascinating.... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear kiwijohnnz, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you have been enjoying all your stay with us, and were able to use the extensive fitness and leisure facilities on our 5th floor. It is especially... More

Cape Town Central, South Africa
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I arrived at this hotel two weeks into a gruelling long distance business trip. I checked in at 3am and had a later start the next morning as a result but did need to leave the hotel by 10am. At 7.30am housekeeping knocked on my door to clean the room. I was less than pleased at being woken up. I... More

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Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 16, 2014 via mobile

Stayed there recently on a short business trip. Pleasant surprise to be upgraded to a suite on the 25th floor. Room was nice an spacious, although the joy faded as does some of the decor in the hallways etc. as I repeatedly had trouble getting in with a malfunctioning door and the last morning the toilet stopped working. Anyway, location... More

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Denpasar, Bali, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2014

Grand Hyatt jakarta is the best hotel to stay in jakarta...simple as that. here's my reason why. 1. Location : attached to 2 of the best mall in jakarta (plaza indonesia and Grand indonesia), which is a much better option then Ritz Carlton which is at pasic place, a rather empty mall....Grand indo and plaza indonesia are the center of... More

Was this review helpful? Yes
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Jonathan Giacom… H, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. We very much appreciate your kind words regarding the hotel and the nearby facilities. It is also gratifying to hear that our employees are delivering a consistent level of service throughout... More

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Additional Information about Grand Hyatt Jakarta

Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

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