We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 316 Jakarta hotels

Grand Hyatt Jakarta

5.0 of 5 Hotel   |   Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia (Gambir)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Save Saved
You added Grand Hyatt Jakarta to your Saves list
Grand Hyatt Jakarta
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
90%
Ranked #11 of 316 hotels in Jakarta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Diane L Cape Town Central, South Africa
  • Overview
  • Reviews (412)
  • Photos (231)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (80)
  • Location
  • More
Write a Review

412 people have reviewed this hotel

Traveler rating
    221
    150
    24
    10
    7
See reviews for
52
33
45
243
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Turkish first
  • Any
English first
Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

I arrived at this hotel two weeks into a gruelling long distance business trip. I checked in at 3am and had a later start the next morning as a result but did need to leave the hotel by 10am. At 7.30am housekeeping knocked on my door to clean the room. I was less than pleased at being woken up. I... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed there recently on a short business trip. Pleasant surprise to be upgraded to a suite on the 25th floor. Room was nice an spacious, although the joy faded as does some of the decor in the hallways etc. as I repeatedly had trouble getting in with a malfunctioning door and the last morning the toilet stopped working. Anyway, location... More

Was this review helpful? Yes
Denpasar, Bali, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Grand Hyatt jakarta is the best hotel to stay in jakarta...simple as that. here's my reason why. 1. Location : attached to 2 of the best mall in jakarta (plaza indonesia and Grand indonesia), which is a much better option then Ritz Carlton which is at pasic place, a rather empty mall....Grand indo and plaza indonesia are the center of... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Every time I come to Jakarta for work, I stay here and I have no complaints. During a trip in conjunction with World Cup season, I stayed up till 3am to watch the Brazil match. However both stations were showing a different game. I called reception and they sent their staff up to my room to check and found out... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights with lebaran package. Very spacious room, with high speed internet, connection was very good. Room and bathroom was well maintained. Breakfast was okay, nearly the same as other hotels. No special. Very beautiful pool, with jogging track around the pool and hotel. Seafood terrace = the king prawn and gurame fish was delicious, but very... More

Was this review helpful? Yes
Brussels, Belgium
Contributor
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the Grand Hyatt for three nights only during a business trip. Great hotel and impeccable service. The location is also quite convenient as i could go to my meetings in less than 30 min by car and given the traffic, that's not bad.

Was this review helpful? Yes
Santa Clarita, CA
Contributor
14 reviews 14 reviews
14 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was very nice and grandiose. I stayed in this hotel last week for three days while on business travel. The WiFi connection in and outside of the room is extremely fast and reliable. The rooms are large, the service superb. ONLY downside is if you get a room facing the large mosque in town, it starts with prayer... More

Was this review helpful? Yes
Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My work takes me all over the world - Africa, Asia, Europe, Latin America, the Middle East, and the United States. During the course of those travels, I have had the opportunity to stay at a wide variety of quality hotels. However, one property continues to stand out above the rest – the Grand Hyatt in Jakarta. I have yet... More

Was this review helpful? Yes 1
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear JL, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you continue to have wonderful experiences with us, and enjoy all our facilities & features. I will be sure to pass on your kind words regarding our... More

Toulouse
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything is perfect in this hotel. Service, restaurants variety and quality, room size and equipment. Nothing negative to mention except the size of the hotel but that's not q surprise. Location is not bad even if traffic is always terrible.

Was this review helpful? Yes
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Christophe R, Greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back at Grand Hyatt Jakarta in the near future. With best regards, Fredrik Harfors Hotel... More

jakarta
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel concept is nice altough is old is still very nice , hotel the bed is very comfortable, the experience is nice , the bath room is redesign , the view is the besy. is a good experience after all

Was this review helpful? Yes
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Indrawiguna76, Greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back at Grand Hyatt Jakarta in the near future. With best regards, Fredrik Harfors Hotel Manager More

Owners: What's your side of the story?
If you own or manage Grand Hyatt Jakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hyatt Jakarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Jakarta

Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Tingo, Otel, getaroom.com, HotelTravel.com and Venere so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

231 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (217)
Viewed
Room/suite (61)
Viewed
Hotel & grounds (29)
Viewed
Pool/beach area (16)
Viewed
Bathroom (22)
Viewed
View from room (23)
Viewed
Dining (5)
Viewed
Business center/function rooms (1)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Jakarta with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Jakarta #9 Spa Hotel in Jakarta #11 Romantic Hotel in Jakarta #11 Luxury Hotel in Jakarta #15 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 
Number of rooms
427

Questions & Answers

Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer