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Grand Hyatt Jakarta

#11 of 393 Hotels in Jakarta
Certificate of Excellence
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Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
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1 room 1 adult
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661 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stay for 3 night along with my mother coming for lunar New Year (chinese new year). Roomy and nice, but quite expensive. Fortunately this spacious provide enough space for our friends and relatives coming to visit us on lunar new year to say Gong Xi Fat Choi For lunch and dinner, there are many restaurant, whether budget or expensive... More 

Helpful?
Thank handoko_h
singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent location, clean and nice hotel with excellent service. Shopping is close by -- there are 3 big shopping malls ranging from branded goods to normal goods. Good location for food from western to local foods and vietnamese and japanese foods.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Laiquen W
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The highlight of this hotel is always the staff from the hotel management to all other staff member. always a pleasure to enjoy the club lounge and the friendliness of the club team. my usual upgrade suite is quite comfortable for short and long stays. Looking forward for my next trip.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Ashraf G
Bangkok, Thailand
Level Contributor
262 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A stay at a Grand Hyatt or a Park Hyatt is always a pleasant experience and I usually can be assured of efficient, responsive polite staff, decent food and a calming place for a late evening drink with colleagues. On these points the Grand Hyatt Jakarta fell short. There was nothing wrong with the room itself and I found the... More 

Helpful?
Thank 7J1AIL
Bandung, Indonesia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Today i make a phone call to make reservation to the executive lounge. The telephone operator is so impolite when she corrected me on which floor the executive floor at. It is not because she corrected me but the way she correcting it. Her tone is as if i should have known which floor the executive lounge located. And when... More 

Helpful?
Thank Murisha
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a short but good business trip especially after staying at grand hyatt jakarta,. nice room, perfect location -easy access to malls. and restaurants. avoid traffic. great helpful staff good service. nice pool and sauna area. a sure return. However, a bit pricey!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Narinder S
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

As a frequent visitor made extremely welcome. Staff extremely friendly and helpful. Facilities excellent. Can never get room temperature. right for me. Great location for shopping and many restaurants nearby. Good choice of cuisine within hotel itself

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Trevorstanle S
Sydney, Australia
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Up on checking in we where offered a much higher room at a great rate and we took it I don't know where to start from the from front office to room service to security staff it was all fantastic service with a big smile the suite was so large clean and modern with out naming hotels we stayed across... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank John Y
Shah Alam, Malaysia
Level Contributor
129 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed January 4, 2016

good points: 1.centrally located hotel - next to the main roundabout 2.next to major shopping mall - the Grand Indonesia shopping city 3.good service - friendly and fast 4.good room - big airy comfortable room 5.good food all these come at a price

Helpful?
Thank mat_asri
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