We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Jakarta

#14 of 345 Hotels in Jakarta
Certificate of Excellence
Hotel website
Hotel deals
Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Offers & Announcements
Save 10% Book Here
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Grand Hyatt Jakarta
Professional photos View all
Browse nearby
Grand Hyatt Jakarta
Write a Review

520 reviews from our community

Traveler rating
    283
    190
    27
    10
    10
See reviews for
70
42
51
303
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (520)
  • Mar-May only
    (141)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (126)
  • Dec-Feb only
    (118)
All months
maidenhead
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, great service. They would so anything to keep you happy. Linked up to a nice shopping mall with nice restaurants too so not to far to fulfil your needs! Also try the old fashioned cocktail in the car, lush!

Was this review helpful? Yes
Manila, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family enjoyed our 5-day experience at the Grand Hyatt Jakarta, with the high quality service by its staff and great facilities. The staff are very accomodating and helpful, which makes taking care of 4 children a bit more easier.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
TOKYO, Japan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Grand Hyatt Hotel Jakarta is the one of the best hotel where you can feel at home from the begining og your arrive at the entrance. Room and hospitality food.... everything is there for you to relax and enjoy.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Perth, Australia
Top Contributor
82 reviews 82 reviews
50 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here a number of times and never disappoints. Location good, if there is such a thing in Jakarta. Rooms of high standard, Wifi free and good speed and staff of the highest order in efficiency and service. Breakfast very good although tending to be a little pricey.

Was this review helpful? Yes
Bandung, Indonesia
Top Contributor
95 reviews 95 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been curious about this hotel for awhile and finally got a chance to stay they 2 weeks ago. I always like to try new hotels in jakarta or other places that i visited. And i have to say i love grand hyatt jakarta. The location is perfect. It is inside Plaza Indonesia and walking distance to Grand Indonesia.... More 

Was this review helpful? Yes
Yarra Valley, Victoria, Australia
Top Contributor
55 reviews 55 reviews
21 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here during a recent business trip. Although this hotel is some 25 years old, its appearance and stance defy its age. A grand lobby, replete with water feature and high ornate ceilings make for an impressive entrance. The grand rooms are exceptionally large and accommodating with a wealth of marble and impeccable maintenance. The king bed was large... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago

Best location, excellent services, frequent house keeping, friendly staffs, eye on details, Grand Hyatt is well up to its standard. And no doubt it's one of the best hotels in jakarta. The hotel hardware is a bit out dated. Unlike most other hotels, my room door doesn't close automatically, I need to manually get the door to shut down.

Was this review helpful? Yes
Brisbane, Queensland, Australia
Top Contributor
92 reviews 92 reviews
52 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel, stay there all the time and the staff make me feel at home. Being a Diamond Member of the Hyatt scheme is the best thing for my travel. The Hyatt is an ultra reliable hotel system and always offers value for money, and excellence of service. This hotel is well located and the staff are first... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

A very good hotel, well positioned in the centre of Jakarta. While the breakfast offering could be improved, the overall experience was very good. Professional staff and very good quality rooms. A recommended business stay in Jakarta.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just checked out of the Grand Hyatt Jakarta and I feel compelled to share with those that read this about my experience. I stayed for a week which is a long time in any hotel whilst on business. From the check in to the check out I had one of the most pleasurably experiences that I have ever... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

638 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (270)
Viewed
Dining (11)
Viewed
Room/suite (80)
Viewed
Bathroom (31)
Viewed
Hotel & grounds (37)
Viewed
Pool/beach area (22)
Viewed
View from room (27)
Viewed
Business center/function rooms (1)
Viewed
Other (61)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (351)
Viewed
Amenities (18)
Viewed
Grand Room (58)
Viewed
Grand Suite (95)
Viewed
Pool (27)
Viewed
Restaurants and Bars (95)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question