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Grand Hyatt Jakarta

#13 of 352 Hotels in Jakarta
Certificate of Excellence
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Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
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Grand Hyatt Jakarta
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549 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Perth, Australia
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in the GH for ease of attendance at a 3 day conference being held there and because I am a Gold Passport holder. Check in was effortless. Prepared to change money for me but suggested I consider the Money Changer next door for a 5% improvement in the rate - and they were correct! Great service. No disappointments whatsoever.... More 

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Japan
5 of 5 stars Reviewed 1 week ago

Everything is perfect hotel except traffic jam of central of Jakarta. If you would like to buy somethings, it is not necessary for you to ask someone to buy, you can just go downstairs of hotel or next shopping mall.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Manchester, United Kingdom
5 of 5 stars Reviewed 1 week ago

The business centre facilities at The Grand Hyatt Hotel are very good. Food served as part of the business centre service and also in the hotel's restaurants are of excellent quality and variety. The rooms at the hotel are very clean and modern. The hotel is situated in the main shopping area with easy access to a good choice of... More 

Review collected in partnership with Hyatt Hotels

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Mumbai (Bombay), India
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best facility I ever stayed!! The massage received here rejuvenates me even today and beckons quite often. The food, the staff, the upkeep, professionalism and what not - all are prodigious. Ahoy! Grant Hyatt!!

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Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Been staying at this hotel for many times, the room always been like that for many years.. Always well maintained and clean. A very good location. Plenty great restaurants; 1. Sumire - very excellent japanese , 2. C's - great steak house , 3. Taste paradise- very tasty chinese . If you don't want eat at the hotel, you can... More 

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Wollongong, Australia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Loved the stay at Grand Hyatt Jakarta, the service was great, as expected, the room was clean and comfortable for my transit in Jakarta. At night , it was easy to find a place for dinner, as it is located on top of a shopping malls. The breakfast provided an array of international foods, very delicious indeed. Very recommended place... More 

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Saudi Arabia
5 of 5 stars Reviewed 1 week ago

This is my second trip to Jakarta and in both cases I stayed at the Grand Hyatt. My experience can be summarized as follows: Excellent hotel services, in the city center and close to major shopping malls. Highly recommended

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Great Neck, New York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The best hotel I have stayed at. The staff is courteous, helpful and always smiling. Rooms are big and very comfortable. The Grand Club is the best executive floor lounge I have come across. It is the largest lounge amongst all hotels I have stayed at. I will continue to stay at this hotel. Highly recommend this hotel.

Review collected in partnership with Hyatt Hotels

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Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference. Hotel was very accommodating and went overboard to make sure foreigners felt comfortable. Breakfast buffet had something for every international taste. Great selection of restaurants. It is attached to a high end mall so you can find something to do even if you do not want to go outside. Pool, spa and gym were top... More 

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Jakarta, Indonesia
5 of 5 stars Reviewed 2 weeks ago

i have been visiting Jakarta for the past three years and have stayed at several of the city centre hotels (Pullman, Kempinski, Shang-ri La and Meridien). But since 2013 i have stayed exclusively at Grand Hyatt. the Hotel provides the best possible value as the service is superlative. its impeccably maintained and the staff is very warm. I feel like... More 

Review collected in partnership with Hyatt Hotels

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