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Grand Hyatt Jakarta

5.0 of 5 Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
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Certificate of Excellence 2014
Grand Hyatt Jakarta
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Grand Hyatt Jakarta
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440 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baguio City
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Since it is located in the middle of the central business district, it is quite accessible to the best shopping places. Right next to the hotel are high-end boutiques and just a stone's throw away are the more budget-friendly shopping stalls so Grand Hyatt makes shopping experience convenient. Breakfast buffet is something to rave about but I think they should... More

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Sydney
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Grand Hyatt for work. I found the location not too bad and the amenities were very comfortable - rooms were a good size, albeit a shade dated. The food in the restaurants was consistently of a high standard and the friendliness and conscientiousness of the staff was first rate. I found the connected Plaza Indonesia... More

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Hong Kong, China
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

very nice business hotel in the center of the city. Excellent breakfast. Hotelstaff is very nice and polite, professional and service minded. Not too cheap, but worth the price. You get what you pay. The rooms are quite big and well equipped.

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 nights stay in the Grand Hyatt was very relaxing. Spacious room, provides almost everything you may need during your stay but not brand new. Nice lobby with live music and extensive wine list. Breakfast has almost everything and even chefs are preparing your hot dishes in front of you. Hotel restaurants (3) last order was at 9:30pm which I... More

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Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my second stay after the first experience in 2004. Hyatt managed to maintain the room and the ambient quality. For avid shoppers, the hotel lobby is well connected to the impressive mall of Plaza Indonesia. Mind you that this hotel located in one of the '3 in 1' of Jakarta traffic management and may be inconvenient if you... More

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Samarinda, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This time it wasn't me who slept at Grand Hyatt Jakarta but my boss's guest for 3 nights, and I'm just the person who incharge to paid their room. I called the reservation at Grand Hyatt Jakarta to confirm that my boss's guest will stay at 9 Oct'14 - 12 Oct'14 and because I'm not stayed in Jakarta so I... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear reviewer, Thank you for choosing Grand Hyatt Jakarta and for taking the time to share your feedback on TripAdvisor. We noted your comment with regards to the credit authorisation process and please accept our sincerest apologies for the less than satisfactory interaction you have encountered with the Front Desk. As part of check-in process, we require that all room... More

Semarang, Indonesia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The Breakfast Menu is Amazing. You could eat noodle, porridge, dimsum, bread, pancake, soto, nasi ayam, etc... Sorry, I can't describe it more. I have tasted all of them. And it so delicious FO Team, Concierge, Housekeeping, FB Restaurant, all of them are friendly and kinds persons. Two thumbs for the services

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear GoldenSunriseDieng, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us and enjoyed our breakfast menu at Grand Cafe. Thank you also for the great comments about the level of service... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 18, 2014

Likes Huge rooms Location - near the roundabout Near the biggest mall in JKT Grand plaza Indonesia Cheap spa price for a 5* hotel anywhere ($50 for one hour) Dislikes Rooms getting old and dated No USB port anywhere in room Nearby Mosque means prayers are blaring loudly at 5am

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Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2014

We have been Hyatt guests for almost 9 years now and, by far, this was our best experience ever. The ladies and gentlemen of the Club Lounge are fantastic. They go out of their way - in every way - to make it a very personalised service for guests. The food selection at the Club was the best we have... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Visnja V, Warm greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us and enjoyed our Grand Club Lounge. It is great to hear that you were impressed with the recently changed... More

Miami Beach, Florida
Contributor
20 reviews 20 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 9, 2014

i love this property ,it is central located ,at suderman are ..have all the shopping mall you need just steps away from you .. rooms ,nice size really old style rooms ,good renovated staff,very friendly ,i know soome of them for 20 years ..john bell captin ,daisy front office manager ,they are really very frinedly and accomedeting your need if... More

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Additional Information about Grand Hyatt Jakarta

Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

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