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All 297 Jakarta hotels

Grand Hyatt Jakarta

5.0 of 5 Hotel   |   Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia (Gambir)
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Ranked #9 of 297 hotels in Jakarta
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
dsbali Dubai, United Arab Emirates
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370 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Dubai, United Arab Emirates
Top Contributor
137 reviews 137 reviews
107 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel is in a great location...next to the high end mall and right in the centre of Jakarta. The lobby area looks nice but the rooms are in need of a refresh and the housekeeping was not great in the rooms. Service also needs improvement in terms go greater efficiency of staff.

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Ankara, Turkey
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

The property is very beautiful and luxurious, there were many amenities available for business and pleasure alike and of course, it was adjacent to Plaza Indonesia so you can walk to the mall via the hotel exit very easily. On the expensive side but you get what you pay for. Rooms were splendid and tastefully furnished. If I want to... More

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Detroit, Michigan
Top Contributor
125 reviews 125 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I very much enjoyed this hotel, as the location is one of the most central in Jakarta, and the staff is excellent! As a Hyatt Diamond they upgraded me from a standard room to a club room on the 21st floor, and the views were outstanding!! The rooms are well appointed with very nice amenities. There is quite a bit... More

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Mark42139, Greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to hear that you had a wonderful experience with us, appreciated our product and services, and enjoyed the strategic location of our hotel. I will be sure to pass on your... More

Perth, Australia
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed at this hotel a number of times I had no hesitation returning. The standards of the "Grand" brand within Hyatt is maintained well by the staff and both check in and out were professional and effective. Other aspects of room, breakfast and service were all as one would expect.

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear David P, Greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your stay at Grand Hyatt Jakarta on TripAdvisor. I am pleased to learn that you had another wonderful experience with us. I will extend your kind words to our associates, so that they may be recognized for their efforts. Again, thank you... More

Yogyakarta, Indonesia
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hyatt brand is no doubt a guarantee of great hotel. In Jakarta, Grand Hyatt is located in prime location, facing one historical landmark. Checking in and checking out is quick. Staff is kind and helpful. Bell boy is always available and quick, both when I arrived in front hotel dor and when I asked them to pick up my bag... More

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Bangkok, Thailand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed there for 3 nights and received 2 complimentary nights in October 13'. Very friendly staff, food was great. Many varieties of food items, fresh sushi, indonesian dishes or western. Everyday the food is different, I get to taste different items which was excellent. Gym was excellent; many choices in the equipment; personal trainer was very helpful. Great location too.

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Singapore, Singapore
Top Contributor
88 reviews 88 reviews
79 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was shocked it only took 45 min to get from the airport to this central location in Jakarta. This was a first for me in Jakarta and put a big smile on my face, given that traffic in this city can be truly horrendous. Once you enter the Grand Hyatt though, you enter an oasis of calm. Although we... More

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Senior Contributor
29 reviews 29 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Had the opportunity to stay here during a recent business trip and as expected the hotel was very good. The check in process was quick and easy. The room is spacious and clean, if you can ask for a higher floor to reduce the street noise. I also used their car service and the driver was excellent and very helpful.... More

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Jakarta, Indonesia
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 9, 2014

The Grand Hyatt Jakarta is constantly excellent in providing exceptional services and facilities. I must say that it is a very nice hotel in the heart of Jakarta with spacious rooms that has walk-in closets. However they failed to impress me with average-quality in room amenities like easy to break plastic pens and plastic laundry bags and other such things.... More

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Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2014

An amazing hotel in the heart of Jakarta. spectacular setting and rooms. We were there for a recent wedding. Reception and restaurants are incredible. Pool area was too beautiful. Price not outrageous. Only draw back was the incessant chanting from the large mosque all day on Friday.

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Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Joe, Greetings from Grand Hyatt Jakarta. Thank you very much for taking the time to review your recent stay at Grand Hyatt Jakarta on TripAdvisor. I am delighted to learn that you had a wonderful experience with us. However, I am sorry that you were disturbed by outside noise and I hope it did not detract from your overall... More

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Additional Information about Grand Hyatt Jakarta

Also Known As:
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Address: Jalan M H Thamrin | Kav 28-30, Jakarta 10230, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Gambir
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Jakarta
#9 Luxury Hotel in Jakarta
#11 Business Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Official Description (provided by the hotel):
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 
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