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Hotel Mulia Senayan

#12 of 357 Hotels in Jakarta
Certificate of Excellence
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Jl. Asia Afrika Senayan, Jakarta 10270, Indonesia
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Hotel Mulia Senayan
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1,492 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1492)
  • Mar-May only
    (362)
  • Jun-Aug only
    (431)
  • Sep-Nov only
    (372)
  • Dec-Feb only
    (327)
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Tokyo, Japan
1 review
3 of 5 stars Reviewed 4 days ago NEW

When I left the table to get some fruits,all dishes & newspaper were took away. I asked your staff to back my newspaper,but I left there 5 minutes later without newpaper. No coffee was served when I asked it. (I stayed 3 nights)

Review collected in partnership with this hotel

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Nasuy1 Thank you for sharing your thoughts about the experience at Hotel Mulia Senayan – Jakarta. We are delighted to learn that you have stayed with us for three nights on your recent visit to Jakarta and enjoyed it. It is substandard to know about the misunderstanding in Café, as our staff always takes special pride to serve and... More 

Singapore, Singapore
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at the Mulia 5 or 6 time during work trips to Jakarta, and I wouldn't want to stay anywhere else. Airport pick ups are easy The check in experience is painless. Rooms are well furnished and the housekeeping standards are very good. They have several top class restaurants and CJs bar if you fancy a drink in the... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear BigDeeDubya Thank you for taking the time to express your experiences with Hotel Mulia Senayan – Jakarta. We are delighted to learn that you have stayed with us many times and would not consider staying anywhere else in Jakarta. As a leading hotel of this city, there is nothing more we cherish than a happy guest. As you have... More 

Stockholm, Sweden
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having spent many weeks here on business it is no doubt the best location for the business traveller. Good choice of food always - the breakfast is awesome with a full global choice - the sheer size of the restaurant and the number of staff would be a concern but no, this has got to be the smoothest operation in... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Joolsthefish Thank you for taking the time to let us know about your experience at Hotel Mulia Senayan – Jakarta. It is always a delight to receive feedback such as yours from someone who’s home has been Mulia for many weeks. We are delighted that you have enjoyed your stay with us including all the food and beverage options,... More 

Singapore
4 of 5 stars Reviewed 6 days ago NEW

Overall experience is good for the dollar one spent on overall facilities, Except on the the Cafe where the staff had ignored my presence with dishes not cleared from my desk and no top u coffee served.

Review collected in partnership with this hotel

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Richardthen Thank you for the quick review about Hotel Mulia Senayan – Jakarta. It is a pleasure to read that your overall experience was positive as we take pride in having state of the art facilities in Jakarta. It is substandard about your experience in the outlet as Mulia has been well known for its attention to detailed service... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

So, upon hearing that Mulia Senayan has rejuvenate and refurnish its room layout, I decided to stay for a weekend escape from Jakarta's crowded city. I stayed in Signature and Splendor room. Compared to my previous stay (Oct 2014), overall I feel the upgrade are positive. Details of positive impression: - Love the new lcd flat tv, it also has... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Ali R Thank you for taking the time to express your findings and the encouragement to Hotel Mulia Senayan – Jakarta. It is our pleasure to know that you have been staying with us and decided to stay with us again recently to get away from hustle and bustle of Jakarta and to experience our most beautiful and luxurious... More 

Sydney
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on my own for business and found it to be a pretty nice hotel. It's big and spacious, a bit traditional and old school but fine. It didn't feel super luxury or super polished but it's high-end enough with good service if that's what you're after. The room was big. The foyer areas are bit dim but... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Peter E Thank you for sharing your experience with Hotel Mulia Senayan – Jakarta. We are delighted to learn that you had decided to stay at Hotel Mulia on your business trip to Jakarta and found it nice and comfortable. We are also pleased to know that you enjoyed our spacious luxurious room and pool facilities. To confirm the... More 

Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel Mulia is a beautiful hotel - from the reception to the restaurants to the hallways to the rooms, all spaces look and feel great to be in. The only thing even better is the service - the empolyees are always polite, friendly, helpful and smiling. Wonderful experience.

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Michelle560 Thank you for sharing your feedback about Hotel Mulia Senayan – Jakarta. We truly appreciate you taking the time to convey your experience with us. It is a delight to know that you found our hotel beautiful all around and you have enjoyed your stay with us. However it is most pleasing to learn that the service from... More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At the door entrance after the scanning of personal items for security reasons, there are already front desk staff greeting and welcoming you into the hotel. Along the way to the front desk, they will help you with the check-in and convey the details so check-in was a breeze. As it was near dinner time, I ordered room service and... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Long Ong Thank you for sharing your experience at Hotel Mulia Senayan – Jakarta. It was a pleasure to have you as our guest and delighted to know that your stay was comfortable, enjoyable and smooth. All of our staffs are forever keen to help and to ensure not only the interaction but the entire stay of our guest... More 

Hong Kong
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time in Jakarta, had a 2-week business stay at Mulia. The hotel was impressive in almost every area. The building and renovation was grand, spacious and give you a relaxing feeling daily after the chaotic traffic jam around the city. Room was very well equipped. Loads of TV channels, adequate working space, King-size bed, good wifi speed etc... Staff... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Happy Yeung Thank you for taking the time to recommend Hotel Mulia Senayan when visited Jakarta first time. It is indeed a delight to read your feedback about Hotel Mulia and to know that your stay was not just enjoyable but also memorable. As you rightly mentioned staff at Mulia are always attentive, efficient and eager to help guest... More 

Guangzhou, China
1 review
5 of 5 stars Reviewed 3 weeks ago

1.Everyone have a good attidute.They all warm welcome to the guest any time. 2.Room condition is good.Have a good bed and good TV. 3.The Wifi only allow one equipment to use each time,that is not good for me.For the business trip and fammily trip,they must take cellphoe ,laptop,tablePC ,or orther electronic equipment.Wifi limitation maybe let them have a complain. 4.

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Robert Xu Thank you for sharing your experience at Hotel Mulia Senayan – Jakarta. We are delighted to learn that you have enjoyed your stay and the staff was able to make your stay more enjoyable. This is something they are proud to do and takes pride in offering. For wifi, we are delighted to inform you that you... More 

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