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Hotel Mulia Senayan

#12 of 368 Hotels in Jakarta
Certificate of Excellence
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Jl. Asia Afrika Senayan, Jakarta 10270, Indonesia
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1 room 1 guest
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1,523 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1523)
  • Mar-May only
    (362)
  • Jun-Aug only
    (460)
  • Sep-Nov only
    (374)
  • Dec-Feb only
    (327)
All months
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed today NEW

I'm lucky enough to stay at the Mulia almost every 2 months and every time I look very much forward to it. Tho Hotel is great, The Suites are perfect, no doubt, excellent room and facilities but what makes it exceptional, in my opinion, is the level of professionalism of every staff. A special thanks to the Suites Staff, at... More 

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London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Have been here lots of times. Staff are super friendly and the hotel is stunning , the pool areas have just had a face lift with all new sun chairs cabanas and the coffee shop are has been turned into a pool side restaurant with an amazing menu the gym will be finished in the next few months and looking... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Aldo B Thank you very much for your recent stay and all of your previous stays at Hotel Mulia Senayan – Jakarta. We are delighted to learn that you have been staying with us many times and always enjoyed your experience. It is an nobility for us to have staff which takes additional pride to ensure our guests are... More 

Bali, Indonesia
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Again a good stay at the Mulia. Good rooms, great service, no complaints there. However, the service at the front desk remains an issue, like my last visit. This time it was the credit card machines. Even after showing the BNI SMS, and after calling the BNI bank who confirmed the money was deducted, the staff still maintained the transaction... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Bart V Thank you for sharing your experience at Hotel Mulia Senayan – Jakarta. We are glad to hear that your stays have been good, recently and previously. As you have experienced, our rooms are designed with space, luxury and comfort to ensure our guests have the most comfortable stay whilst enjoying at the same time. For service, our... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

I stayed at Mulia almost two weeks during business trip. All personell are extremely helpful and do everything with a smile. Rooms are very comfortable and clean. Choices of restaurants in the hotel are many and serve food with high class. Not fare way away from Senayan malls. About 20 minutes walk distance. Can clearly recommend the hotel.

Review collected in partnership with this hotel

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Reviewer Thank you for taking the time to share your long stay experience at Hotel Mulia Senayan – Jakarta. We are delighted to know that our hotel was your home away from home for two weeks and you have enjoyed the stay. As you have experienced, our staff are passionate to serve our guest and takes added pride to... More 

Sydney, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Been staying here for years and always gets better. Always updating and the staff possibly best ever. The rooms are spacious and the restaurants great. Try the spa massages and pool area for a relax. But never never forget the breakfast in the cafe. It's a must

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Lawrence B Thank you staying at Hotel Mulia Senayan – Jakarta recently and previous to this stay. It is indeed a pleasure to learn that you have been staying with us for many years and enjoyed our hotel consistently. As you are aware Hotel Mulia is one of the leading hotels in Jakarta when it comes to hospitality, whether... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

the accommdation: the room size is big enough and the servcie is in time; the food: it is wonderful, including Chinese cuisine, Japanes, Cafe; the servcie all excellent hope to enjoy in Mulia hotel next time

Review collected in partnership with this hotel

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Huangjiansheng Thank you taking the time to share your experience at Hotel Mulia Senayan – Jakarta. It is a pleasure to know that you have enjoyed most of what we provide, accommodation and its size, food outlets and service that we have on offer. You would be glad to know that our rooms are designed with space so our... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed 6 days ago NEW

The gym facility is too tiny and poor compared to other hotels. If you want to do the workout, you may regret to use the gym facility in this hotel room. The number of dumbbell is limited. No flat bench is available.

Review collected in partnership with this hotel

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear 47leo Thank you for sharing your thoughts about Hotel Mulia Senayan – Jakarta gymnasium facility. We are glad that you have enjoyed our room. For gymnasium, we are delighted to inform you that our Health Club and Fitness Centre is going through an extensive overhaul. The facility is not being refurbished or renovated but all will be brand new,... More 

Kuching, Malaysia
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What can i say? The hotel is perfect. Staff were extremely friendly and service-oriented, room immaculate, amenities more than enough, security very well-manned, rooms and lobby decorated with fine details. No bad word at all. Even the toilet bowl is world class. Its fully automated. All u have to do is press buttons for everything. Thank you Mulia and staff.... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Yusri Safri Thank you for taking the time to share your experience at Hotel Mulia Senayan – Jakarta. You don’t have to say anything, it is enough for us that you had stayed with us and enjoyed your experience with Mulia. It is indeed a pleasure to receive a comment such as ‘perfect’ as all of our staff works... More 

Seongnam, Gyeonggi-do, South Korea
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at Mulia about three times in the past couple of years, and it has never disappointed me. The staff are friendly and always willing to help, not to mention the wonderful new Korean managers at the hotel who were extremely accommodating to me and my colleagues. Extensive range of menus for breakfast at the Cafe beats those... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Soomin12 Thank you for sharing your experience for the stays few years ago and recently at Hotel Mulia Senayan – Jakarta. It is indeed a delight to learn that you have always enjoyed your stay with us and Hotel Mulia has consistently kept that high standard. The Café as an eating destination with its various options of cuisines within... More 

New Farm, Queensland, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I anticipated that this would be a good hotel but it exceeded our expectations completely. The staff -- and butler -- for The Suites -- were exceptional with genuine smiles and consistently remembering our names. Special staff were Entis, Ditto and Hadi were exceptional. The special Happy Hour bento boxes in the Executive Lounge at the 38th Floor were artistically... More 

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HotelMulia-Senayan, Manager at Hotel Mulia Senayan, responded to this review

Dear Robyn257 Thank you for rating Hotel Mulia Senayan – Jakarta as one of the best hotel globally. We certainly strive to be and believe so but it is more pleasing when it comes from our guest, like yourself, who have experienced the hotel first hand. The Suites product in Mulia including our butler service for all Suite guest, have... More 

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