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The Sultan Hotel & Residence Jakarta

4.5 of 5 Jl. Gatot Subroto, Jakarta 10002, Indonesia
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The Sultan Hotel & Residence Jakarta
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The Sultan Hotel & Residence Jakarta
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342 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jeddah, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

i have stayed in Sultan for a week in November 2014 first of all the hotel is very very old just like the furniture. i can say that the staff is helpful and the breakfast is nice. house keeping always forget to fill the mini bar and replace the towels. internet wifi is very good.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Yes the interior look a bit old, but hey..it's give me nostalgic feeling. I love the green view surrounded the hotel. Sometimes when I have to stay here for more than 2 days or almost a week, I like to walk around the hotel in the afternoon. The staffs are very helpful. They always have huge smiling and offer some... More

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I booked my stay in this hotel through booking.com. The Junior suite that i booked should come with kitchette and access to executive lounge as specified in the web. However, we just got an ordinary suite with no kitchennette and acces to the lounge. After a series of complaints, they finally given the lounge access... but for the room i... More

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Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stay 3 nights in this hotel since my company held some business meeting in Jakarta. I stay in ninth floor, 989 if I'm not mistake. After 3 nights I feel satisfied with this hotel. Especially for the breakfast in lounge was very wonderful. The meal was very complete and the taste was awesome! The restaurant itself will waiting you... More

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Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here when I am in Jakarta on business. It is located adjacent the Jakarta Convention Center. The staff are very friendly. The fitness center and spa incredible. The fitness center is completely stocked, offering aerobics, pilates, cross-fit, etc. Large pool outside.

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Singapore, Singapore
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at The Sultan Hotel at Jakarta, Indonesia in April 2014 for work. These are my feedback: - Location: The work location was at the Jakarta Convention Centre. There are two ways to get there. One could walk "above-ground" through the car parks and reach the Convention Centre faster if the weather was fine. Alternatively, one could walk via... More

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Sydney, Australia
Top Contributor
79 reviews 79 reviews
69 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

this is an old hotel, apparently it used to be a Hilton many years ago. But it's ok. I like the big outdoor pool. The executive club makes the stay pleasant, the staff there are very hospitable and the food is good.

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Depok, Indonesia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although the management is not as good as the previously Hilton hotel. This hotel still brings a lot of recalling to the moments back then. It's an old hotel.. With spacious rooms, big lobby. Sadly all the buildings and facilities were not function any longer. Well, still love this memorable hotel.. It was the biggest, the famous, the most happening... More

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Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel comprises of three towers so make sure you check in to the lagoon tower- this is the nearest & newest to the restaurants and all stayed in the grand deluxe room, love the big toilet with bath attached in! The bath can fill itself within 5mins!! Another good thing is the always smiling nice staff :-) Something to... More

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Sultan personnel add that special touch to a excellent facility! The executive floor render special service and quality food that is outstanding and just lift this hotel above many other! The "A Team" that is always going the extra mile, with a smile! A special thanks to Disty, Derry, Agus, Diana, Febi. Ario,Ranti, Fitri and the outstanding sjefs Tri... More

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SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Sir, Many thanks for sharing your great experience with us on Trip Advisor following your recent stay at The Sultan Hotel & Residence Jakarta. I am delighted and thank you for the positive feedback about our impeccable customer service at Executive Floor. Our Executive Floor team always work hard to ensure that our guests have a memorable stay. Once... More

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Additional Information about The Sultan Hotel & Residence Jakarta

Address: Jl. Gatot Subroto, Jakarta 10002, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Sultan Hotel & Residence Jakarta 4.5*
Number of rooms: 707
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Also Known As:
Jakarta Sultan Hotel
Sultan Hotel Jakarta

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