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All 295 Jakarta hotels

Four Seasons Hotel Jakarta

5.0 of 5 Hotel   |   Jalan HR Rasuna Said, Jakarta 12920, Indonesia
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Four Seasons Hotel Jakarta
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88%
Ranked #6 of 295 hotels in Jakarta
Certificate of Excellence 2013
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360 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Indianapolis, Indiana
Top Contributor
61 reviews 61 reviews
43 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a 2 night stay in this property. Was impressed by the hospitality and the initiative shown by staff at this property. Rooms at the property are suitably large and well equipped(see room photos as part of review). But what stood out for me was the initiative shown by the staff in small details during my stay. The... More

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Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here as part of a business meeting. Hotel was a bit outdated, room was spacious and clean. The room decor reminded me of old colonial style. Staff was courteous, prompt, helpful, without being over the top. Check in and check out were efficient. Food was good, their steak was one of the best in town. The only down is... More

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Vancouver, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spend probably a 150 nights on the road all over the world. Most places I stay in, well there's always something that doesn't work, a request that is forgotten, a delay etc. I stayed at the Four Seasons for 6 nights, and I have to say that the staff were exceptional. Once I got to the hotel, everything was... More

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New York City, New York
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

First and foremost, the staff was efficient, friendly, attentive (but not overly so) and I enjoyed the baked treats in my room upon arrival. The Seasons cafe was quite nice, including a good variety of local dishes. I especially liked that there was original art throughout the lobby, which personalized the feel. My room is what disappointed me. Compared with... More

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Hong Kong, China
Top Contributor
53 reviews 53 reviews
50 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The Four Seasons hotel in Jakarta offers excellent value. The ubiquitous staff is uniformly helpful, friendly, attentive and excellently trained. The room was spacious and very comfortable, and was maintained and serviced to a high standard of cleanliness and repair. The internet worked extremely well. The breakfast room offered a very wide selection of foods designed to appeal to European,... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review

Dear arjaydobleyoo, Thank you for taking the time to write such a thorough review about your stay with us on Trip Advisor. I am thrilled to know that you had an enjoyable stay and very much appreciated your positive comments in regards to our room, service and facilities. I have shared your excellent feedback to the team and all of... More

The Midwest
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Simply put, the service we experienced at the Four Seasons Hotel Jakarta was excellent. Our daughter was ill the first morning of our stay and the hotel staff was gracious and generous. I cannot thank them enough keeping our room clean, providing crackers and snacks and checking in on us. Everyone we interacted with was so friendly and kind. Our... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review

Dear Nora_20103, Thank you for sharing your kind compliments in regards to our service and facilities on Trip Advisor following your recent stay with us. I am sorry that your daughter fell ill during your stay with us and hope she has fully recovered. Our staff indeed is our greatest asset and I am proud to work with such an... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for two nights for a mini vacation. I am very impressed.. The facilities, rooms n most importantly the staff service is excellent. All the staffs are so attentive n helpful to the guests. Even prior arrangement before check in to cater to my requirements... I have requested for a birthday cake for my sis as a surprise n... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review

Dear Rina M, Thank you for sharing very nice comments about your recent stay with us on Trip Advisor. Here at Four Seasons our goal is to customize each visit of every guest by paying attention to the smallest details and create beautiful memories. It is always encouraging to receive such positive feedback and I will share this with the... More

New Delhi, India
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 10, 2014

Checked in here the 2nd time last night. And what a delight. Under 5 mins check in. Thoughtful desserts with my company logo kept (as i checked in really late). Probably the best quality pillows in any hotel. Personalized greetings and warm staff at Breakfast. Hopefully i will try and find some time to try their spa this time around,... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review

Dear IndianaSud, Welcome back and thank you for sharing another great review following your recent stay with us. Our staff endeavors to provide our guests with a seamless personalized experience while they are with us, so your compliments are an affirmation for us and are greatly appreciated. Thank you once again for sharing your experience on Trip Advisor and we... More

jakarta
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 8, 2014

I regularly go to Hotel Four Seasons Jakarta for more than 10 years for business meetings, lunches and dinners with colleagues, friends and families. Recently their service to their customers are very excellent. The staff have always been very attentive and helpful. I recently held few days meetings in the hotel and the staff were always present and offered their... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review

Dear edwinws, We absolutely love your review and thank you for taking the time to share it on Trip Advisor. I am delighted to know that you had enjoyed your overall experience with us and that our Banquet team provided you with exemplary service throughout your meetings. I am sure that they will be thrilled to hear of your compliments.... More

Canberra
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

Have just returned from another stay at the Four Seasons hotel .it was the last stop in a trip that included four countries .this hotel is by far the best hotel I have stayed in .The staff and the service they provide is amazing . I would highly recommend this Hotel for any occasion .

Was this review helpful? Yes
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review

Dear milleniumCanberra, Welcome back and thank you for sharing another great review on Trip Advisor. It is always great to receive feedback from our regular guest as it helps us work toward our commitment to deliver a service that is second to none to our guests. Thank you for your recommendation of our hotel and we all look forward to... More

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Additional Information about Four Seasons Hotel Jakarta

Address: Jalan HR Rasuna Said, Jakarta 12920, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jakarta
#6 Luxury Hotel in Jakarta
#7 Family Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Jakarta 5*
Reservation Options:
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Also Known As:
4 Seasons Hotel Jakarta
Four Seasons Jakarta
Jakarta Four Seasons

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