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The Park Lane Jakarta

4.5 of 5 Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
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The Park Lane Jakarta
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The Park Lane Jakarta
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224 reviews from our community

Traveler rating
    51
    127
    30
    11
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
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    (52)
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    (41)
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    (69)
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    (62)
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Quezon City
Top Contributor
53 reviews 53 reviews
53 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location is fairly close to the various business districts in central Jakarta. A large mall is a 5-minute walk away and it offers a wide range of dining options, as well as shopping and personal services. The rooms are very clean and comfortable and on the larger side. There is a good working table, albeit sans the input jacks... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am most happy with the friendly staff at many of the eating outlets at The Parklane Hotel, especially at their bar and grill restaurant, Riva's. The hostess and the waiters were all friendly and would chat with you. Apparently Riva recently underwent a refurbishment, which would explain why it looked newer than the rest of the hotel. the last... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was surprised with small gift from management at the time of checked in. It makes the place very attract when staff call by the name of the guest. Breakfast is excellent. Foods in Riva restaurant also nice. It will be even better if the varieties of room service can increase. A recommended pace for business travellers in Jakarta.

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 3 weeks ago

It is a pity that I am giving this business hotel such a low score, and it is not the fault of their staff - one of the friendliest and attentive staff I have met - even their breakfast cook Putri remembers me after one and a half years. Th Internet in the room is what I have grief with... More 

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San Diego, California
Top Contributor
63 reviews 63 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room is nice, clean, and spacious. WIFI is stable, reliable, and free. Breakfast is very good with many options from Indonesian, continental, to Japanese. They also offer coffee, latte, cappuccino, and tea. The location is great. You can walk to Kasablanka Mall.

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Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights during an official trip. Everything is fine including a mall (Kota Kasablanca) next to it. Friendly staff, pool, Riva restaurant. Only negative was indian vegetarian food in the buffet breakfast and if you have to order for room service, you have limited option. Surely I'd recommend for biz trip people.

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Kuala Lumpur, Malaysia
Top Contributor
56 reviews 56 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 14, 2014

The club rooms appears to have been updated. Staff if nice and pretty helpful. The Club lounge is the same old tired look - a few more years they will be justified to call it genuine antic. Club breakfast is good and you need not go to eh basement breakfast room as it does not bring a whole lot more.... More 

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I am always happy to receive feedback on our hotel services and facilities. Thank you for taking the time to point out an area where you feel improvement is required. I apologize regarding the towel issue during your stay. We did in fact have one of the main washing machines being overhauled at the time that may... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 13, 2014

Stayed 3 nights on late December. A fantastic hotel with friendly staff. The looby and restaurants are nicely arranged. Rooms are very specious and lighting is absolutely fine. The WiFi connection is very strong , specious working desk. The barthrooms are modern and nice too...Foods are delicious although the prices are towards at higher side.

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in November at The Park Lane Jakarta. I’m glad you enjoyed your stay. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Jakarta, Jakarta Raya, Indonesia
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2014

Stayed here 2 nights with family, hubby went business meeting during the day, my son and I enjoyed treat ourselves in shopping malls Kota Kasablanca. They only have minor mark which is the interior looked dull and outdated, but everything else is perfect! Great location for business people & shoppers and friendly environment for kids. Superb size room, friendly services,... More 

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the detailed comments you posted online following your visit last year in December at The Park Lane Jakarta. Your comment on our interior is well taken and whilst we have in fact completed full guest room refurbishment, pool landscape, new meeting room, Riva restaurant and the lobby is currently being reviewed with... More 

Singapore, Singapore
Top Contributor
65 reviews 65 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 20, 2014

I stayed here for a couple of nights in October when visiting Jakarta for business. The check in was fast, rooms a good size and bed was comfortable. There is a good size gym with old equipment but good enough for a workout. The pool is a good size and you can get a massage in the hotel which is... More 

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit in October to The Park Lane Jakarta. I’m glad you enjoyed your stay and your good comments from the check in process to the service and facilities are much appreciated. Our Riva Manager has been asked to monitor music levels more closely in future and I appreciate you... More 

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Additional Information about The Park Lane Jakarta

Address: Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#21 Spa Hotel in Jakarta
#24 Business Hotel in Jakarta
#33 Luxury Hotel in Jakarta

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