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The Park Lane Jakarta

4.5 of 5 Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
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The Park Lane Jakarta
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The Park Lane Jakarta
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216 reviews from our community

Traveler rating
    49
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Kuala Lumpur, Malaysia
Top Contributor
56 reviews 56 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The club rooms appears to have been updated. Staff if nice and pretty helpful. The Club lounge is the same old tired look - a few more years they will be justified to call it genuine antic. Club breakfast is good and you need not go to eh basement breakfast room as it does not bring a whole lot more.... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I am always happy to receive feedback on our hotel services and facilities. Thank you for taking the time to point out an area where you feel improvement is required. I apologize regarding the towel issue during your stay. We did in fact have one of the main washing machines being overhauled at the time that may... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights on late December. A fantastic hotel with friendly staff. The looby and restaurants are nicely arranged. Rooms are very specious and lighting is absolutely fine. The WiFi connection is very strong , specious working desk. The barthrooms are modern and nice too...Foods are delicious although the prices are towards at higher side.

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in November at The Park Lane Jakarta. I’m glad you enjoyed your stay. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Jakarta, Jakarta Raya, Indonesia
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here 2 nights with family, hubby went business meeting during the day, my son and I enjoyed treat ourselves in shopping malls Kota Kasablanca. They only have minor mark which is the interior looked dull and outdated, but everything else is perfect! Great location for business people & shoppers and friendly environment for kids. Superb size room, friendly services,... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the detailed comments you posted online following your visit last year in December at The Park Lane Jakarta. Your comment on our interior is well taken and whilst we have in fact completed full guest room refurbishment, pool landscape, new meeting room, Riva restaurant and the lobby is currently being reviewed with... More 

Singapore, Singapore
Top Contributor
62 reviews 62 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 20, 2014

I stayed here for a couple of nights in October when visiting Jakarta for business. The check in was fast, rooms a good size and bed was comfortable. There is a good size gym with old equipment but good enough for a workout. The pool is a good size and you can get a massage in the hotel which is... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit in October to The Park Lane Jakarta. I’m glad you enjoyed your stay and your good comments from the check in process to the service and facilities are much appreciated. Our Riva Manager has been asked to monitor music levels more closely in future and I appreciate you... More 

Melbourne, Australia
Top Contributor
103 reviews 103 reviews
48 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed November 19, 2014

Stayed here for business, the hotel is located close to our office. This is a very reasonably priced hotel with great staff. Nothing was a problem throughout my stay and everything responded to in a positive manner. Rooms are a generous size and the bed is fantastic. Bathroom is a little dated but fully serviceable. Meals in the restaurant are... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest I read with interest the comments you posted online following your November visit at The Park Lane Jakarta. I’m glad you enjoyed your stay and your kind comments regarding our staff are really appreciated. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Bandung, Indonesia
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 9, 2014

I stayed at the hotel for business purpose. I had a lot of meetings with suppliers in the lobby. One minor point is that there seems to be no possibilities to charge a laptop in the lobby. However, the pool side bar does have electricity supply at each table. The rooms are clean and spacious. There is good wireless in... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in November at The Park Lane Jakarta. Regarding power supply in lobby, we have few installed to the lobby floor, however the power supply was not made to be visible as the purpose is only for operational usage. In the future, our Front Desk... More 

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 22, 2014

wow from the low hotel on 18th October to the tops I have stayed here previously and got my booking for the 18th mixed but I assure u this hotel is just so good even coming thru security at entrance I was greeted so good at check in was welcomed with a juice cocktail so refreshing the complete staff cannot... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent visit in October at The Park Lane Jakarta. I’m glad you enjoyed our service & facilities and your kind comments regarding our staff are really appreciated as this is such an important element for us. Thank you for your support and we look forward... More 

Milan, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 20, 2014

I spent three nights in this great hotel. Me and my fiancée enjoyed every moment since the check in till our huge breakfasts! The room was huge and all perfect with a great bathroom, the only thing I missed was a hair dryer! The most favorite thing was the breakfast, a huge variety of foods and it was really delicious.... More 

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit in October to The Park Lane Jakarta. I’m glad you enjoyed your stay and your good comments from the check in process to the service and facilities are much appreciated. For your information hairdryers are available at Housekeeping Department on request. However, I have made a note in... More 

Bandung, Jawa Barat, Indonesia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed October 18, 2014

My brother and his two colleagues are sharing an apartment from his company in The Park Lane Hotel. Therefore, I visit him quite often. All I have to say that this is a good place to stay regarding to the service the staff gives to its guests. The apartment unit is consists of three bedrooms, a living room, a kitchen,... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Ms. Rhonitaa, I was pleased to read the detailed comments you posted online following your visit in August at The Park Lane Jakarta and I’m glad you enjoy your stays with us. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 22, 2014

This was my first visit to this hotel - previously I stayed in the Melia and Boroboudor. The room was tidy and the bed was nice and comfortable although I did think that it could have done with repainting and maybe a freshen up with new carpets. The hotel could also invest in double glazing as you hear every single... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was interested to read the comments that you posted online following your visit in September. Let me first apologize for the noise from the street that affected your first experience staying in our hotel. May I suggest, in future, if you decide to stay again with us, that you ask for a room facing to the... More 

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Additional Information about The Park Lane Jakarta

Address: Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Spa Hotel in Jakarta
#21 Business Hotel in Jakarta
#32 Luxury Hotel in Jakarta

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