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All 322 Jakarta hotels

The Park Lane Jakarta

4.5 of 5 Hotel   |   Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
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Ranked #36 of 322 Hotels in Jakarta
A recent review
5 of 5 stars reviewed 2 days ago
ernesto i Milan, Italy
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207 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milan, Italy
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent three nights in this great hotel. Me and my fiancée enjoyed every moment since the check in till our huge breakfasts! The room was huge and all perfect with a great bathroom, the only thing I missed was a hair dryer! The most favorite thing was the breakfast, a huge variety of foods and it was really delicious.... More

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Bandung, Jawa Barat, Indonesia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

My brother and his two colleagues are sharing an apartment from his company in The Park Lane Hotel. Therefore, I visit him quite often. All I have to say that this is a good place to stay regarding to the service the staff gives to its guests. The apartment unit is consists of three bedrooms, a living room, a kitchen,... More

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Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my first visit to this hotel - previously I stayed in the Melia and Boroboudor. The room was tidy and the bed was nice and comfortable although I did think that it could have done with repainting and maybe a freshen up with new carpets. The hotel could also invest in double glazing as you hear every single... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was interested to read the comments that you posted online following your visit in September. Let me first apologize for the noise from the street that affected your first experience staying in our hotel. May I suggest, in future, if you decide to stay again with us, that you ask for a room facing to the... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

This is my second bussiness trip since 2 years ago and I found this room is still clean and neat as always. I believe the staffs have been doing great efforts of care and maintenance. The internet connection is fair enough. Room service menu is great. If I have to say something uncomfortable, so that would be the access for... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in September at The Park Lane Jakarta. Your comment on the lobby access is well taken, when driveway and pavement were replaced, we did look at widening the entrance but unfortunately it was not feasible. I do agree the turn for a large car... More

Dubai
Top Contributor
172 reviews 172 reviews
53 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 18, 2014

I quite liked the hotel. It is clean, the food is good, the rooms are spacious, the staff is friendly. No complaints. It is also 3 mionutes walking distance from Kota Kasablaca shopping mall, where you can go shiopping or eat out if you need a change. Obviously you should think about location in Jakarta that you ar egoing to... More

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Ciboure, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

We spent a few days in this hotel and we enjoyed it a lot; . We did appreciate the staff; in the restaurant the riva grill bar and terrace where the Young french manager was most helpfull with his advices on wines and local dishes; we had diner near the beautiful swimming pool and also Inside the restaurant; the waiters... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Madam, I was pleased to read the comments you posted online following your visit in May at The Park Lane Jakarta. I’m glad you enjoyed your stay and really appreciate all the positive feedback that you posted online. Your kind comments regarding our staff especially Arnaud, our Riva Manager and his team are really appreciated as this are such... More

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed here for 14 days while on business. All the staff are extremely friendly from the security guards out the front to the bar and catering staff. The food is excellent and I believe the prices are better than expected from this type of hotel. If I had to write something unfavourable it would be that the taps in... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Sir, I was pleased to read the comments you posted online following your recent visit at The Park Lane Jakarta. Your comment regarding the hot/cold water taps and AC in the room is well taken. Our Chief Engineer has checked and asked his staff to fix the problem. Thank you for bringing this issue to my attention and I... More

UK
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

I stayed here on a business trip for 4 nights. The reason for choosing this hotel was that the offices I was visiting were within walking distance of the hotel; given the horrendous traffic in Jakarta this was a godsend. The hotel is situated in Kasablanka and is a 5 minute walk from the Kota Kasablanka mall which is about... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your visit in June to The Park Lane Jakarta. I’m sorry for any inconvenience experienced due to all of our ironing boards being used during your stay. I have asked our Executive Housekeeper to check again the quantity we have available for guest use and add to it if we are... More

Probolinggo, Indonesia
Contributor
17 reviews 17 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 3, 2014

Stayed for 2 nights on a business trip. Staffs were helpful. Room was clean. Breakfast selection was good - local, bread, cold cuts, noodle and egg station, It's just a 5 minute walk to Kota Kasablanka Mall. Didn't use any of the facilities. Complimentary wifi was given to Executive Floor, good connection. Will stay again for a business trip to... More

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was interested to read the comments that you posted online following your stay in June. I’m glad you are happy with our staff and facilities and we do hope that you will have the opportunity to stay longer next time in order to enjoy our full range of services. Thank you for your support and we... More

Stellenbosch, South Africa
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 20, 2014

I stayed over for two nights in The Park Lane and must admit that it is well located and a good choice by the client. From the time of the security check all went smooth (much smoother than the hectic Jakarta traffic). The room was quiet, spacious and had all the amenities. The pool with its bar is a good... More

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in May at The Park Lane Jakarta. I’m glad you enjoyed your stay and really appreciate for being a loyal customer for us. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More

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Additional Information about The Park Lane Jakarta

Address: Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta

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