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The Park Lane Jakarta

#36 of 367 Hotels in Jakarta
Certificate of Excellence
Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
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1 room 1 guest
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The Park Lane Jakarta
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252 Reviews from our TripAdvisor Community

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Traveler rating
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    142
    33
    11
    5
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143
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
  • All months
    (252)
  • Mar-May only
    (71)
  • Jun-Aug only
    (50)
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    (69)
  • Dec-Feb only
    (62)
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Kuala Lumpur, Malaysia
Level Contributor
211 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed yesterday NEW

To summarize, it was a good stay at Park Lane Jakarta. Check in/ check out process was quick, room is comfortable though there are slight signs of the hotel ageing. Staff are ever eager to please, which is always good as everyone has a smile for you. The pool is brilliant, so was Riva restaurant. Breakfast spread was quite extensive,... More 

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Milan, Italy
Level Contributor
197 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Is a business hotel with good services, elegant rooms with many things tailored for the business traveller. Some additions are there, you don't have to ask for, like the bag stand: unlike other hotels that have a bag place in the furniture, the park lane has not but since is a business hotel, they must have figured it out that... More 

Was this review helpful? Yes 1
Adelaide
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked two rooms with a connecting door for our stay. Firstly I would like to say big thank you to the Sales Manager Adi for looking after us really well during our stay. He is a great asset and an excellent team leader for your hotel. The rooms were newly renovated, very comfortable, fresh and had a modern feel.... More 

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Tauranga, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2015

Week long stay for work, most enjoyable. Top 2 executive floors are nice and quiet and the restaurant up there is handy to grab a quick breakfast if you don't feel like the main restaurant downstairs. Sitting in the outside lounge of the bar by the pool you can almost forget you are in Jakarta..

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for your kind comments and I’m glad you enjoyed your visit in March to The Park Lane Jakarta especially in our Premier Club and outside by the pool. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Bath, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 10, 2015

I am obliged to my fellow contributors to TA that I decided on this hotel for my second visit to Jakarta. A special thanks to Affe28 for his review in particular - spot on! Check in went smoothly and was given a delightfully appointed room ovderlooking the Dutch cemetery with great views. Very plush with attention to detail in every... More 

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read your detailed, positive feedback regarding the hotel and glad you enjoyed our full range of services & facilities. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Singapore
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 24, 2015

Room: Good size, comfortable bed Gym: Decent with about 3 or 4 treadmills and the usual weights Food: The local cuisine is quite nice Location: Next to a shopping mall (about 5 mins walk) but PLEASE be very careful especially at night. The pavement is extremely uneven (not the hotel's fault) and if it's dark, you might trip and there... More 

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all the positive feedback that you posted online during your stay with us in October last year. I’m glad that you enjoyed your stay and appreciate your kind comment regarding our service and facilities. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Hong Kong
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 14, 2015

Visit Jakarta with my associates for contract signing ceremony. Newly renovated Executive Floor guest room and poolside function room. Easy access from Airport since the fly over construction is nearly finished. 5 minutes walk to the newly open shopping mall with supermarket and food court.

Was this review helpful? Yes 3
Jakarta, Indonesia
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed May 25, 2015

This quaint property has been evolving and adapting to the city over the 10 years I have been visiting here. Early last year the hotel completed a full renovation and has emerged as a modern contemporary hotel. The rooms are very comfortable with one of the best beds I have ever slept in in a hotel. It has all the... More 

Was this review helpful? Yes 2
Colombo, Sri Lanka
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 18, 2015

Had a few stays at the Park Lane Hotel in Jakarta. Like all 4 - 5 star hotels it is adequately appointed but what set it apart, in my mind, is the friendly staff. They try had to make your stay personal and happy and make you feel important to them. Good pool and gym and fast WIFI. Easy walk... More 

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read all your positive feedback that you posted online during your visit in March at The Park Lane Jakarta. I’m glad that you enjoyed your stay with us and your kind comments regarding our staff are much appreciated as this is such an important element for us. Your support is certainly valued and... More 

Singapore, Singapore
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 16, 2015

Was The Hotel before. even with the latest revamp, its still difficult to play catch up. traffic is an issue due to the one way road. unless u are only staying at Kuningan, this may not be an ideal location.

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I realize from reading your Trip advisor comment that this was not been an ideal stay for you. I’m sorry that traffic congestion can be an issue and made our hotel location not suitable for your business trip. Thank you for your support and we do hope we will have the opportunity to welcome you back and... More 

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