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All 318 Jakarta hotels

The Park Lane Jakarta

4.5 of 5 Hotel   |   Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
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Ranked #34 of 318 Hotels in Jakarta
A recent review
4 of 5 stars reviewed 3 weeks ago
Simdewa
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204 reviews from our community

Traveler rating
    45
    117
    27
    10
    5
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8
17
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109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (52)
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    (41)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (52)
All months
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is my second bussiness trip since 2 years ago and I found this room is still clean and neat as always. I believe the staffs have been doing great efforts of care and maintenance. The internet connection is fair enough. Room service menu is great. If I have to say something uncomfortable, so that would be the access for... More

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Dubai
Top Contributor
170 reviews 170 reviews
52 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I quite liked the hotel. It is clean, the food is good, the rooms are spacious, the staff is friendly. No complaints. It is also 3 mionutes walking distance from Kota Kasablaca shopping mall, where you can go shiopping or eat out if you need a change. Obviously you should think about location in Jakarta that you ar egoing to... More

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Ciboure, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

We spent a few days in this hotel and we enjoyed it a lot; . We did appreciate the staff; in the restaurant the riva grill bar and terrace where the Young french manager was most helpfull with his advices on wines and local dishes; we had diner near the beautiful swimming pool and also Inside the restaurant; the waiters... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Madam, I was pleased to read the comments you posted online following your visit in May at The Park Lane Jakarta. I’m glad you enjoyed your stay and really appreciate all the positive feedback that you posted online. Your kind comments regarding our staff especially Arnaud, our Riva Manager and his team are really appreciated as this are such... More

Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed here for 14 days while on business. All the staff are extremely friendly from the security guards out the front to the bar and catering staff. The food is excellent and I believe the prices are better than expected from this type of hotel. If I had to write something unfavourable it would be that the taps in... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Sir, I was pleased to read the comments you posted online following your recent visit at The Park Lane Jakarta. Your comment regarding the hot/cold water taps and AC in the room is well taken. Our Chief Engineer has checked and asked his staff to fix the problem. Thank you for bringing this issue to my attention and I... More

UK
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

I stayed here on a business trip for 4 nights. The reason for choosing this hotel was that the offices I was visiting were within walking distance of the hotel; given the horrendous traffic in Jakarta this was a godsend. The hotel is situated in Kasablanka and is a 5 minute walk from the Kota Kasablanka mall which is about... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your visit in June to The Park Lane Jakarta. I’m sorry for any inconvenience experienced due to all of our ironing boards being used during your stay. I have asked our Executive Housekeeper to check again the quantity we have available for guest use and add to it if we are... More

Probolinggo, Indonesia
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 3, 2014

Stayed for 2 nights on a business trip. Staffs were helpful. Room was clean. Breakfast selection was good - local, bread, cold cuts, noodle and egg station, It's just a 5 minute walk to Kota Kasablanka Mall. Didn't use any of the facilities. Complimentary wifi was given to Executive Floor, good connection. Will stay again for a business trip to... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was interested to read the comments that you posted online following your stay in June. I’m glad you are happy with our staff and facilities and we do hope that you will have the opportunity to stay longer next time in order to enjoy our full range of services. Thank you for your support and we... More

Stellenbosch, South Africa
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 20, 2014

I stayed over for two nights in The Park Lane and must admit that it is well located and a good choice by the client. From the time of the security check all went smooth (much smoother than the hectic Jakarta traffic). The room was quiet, spacious and had all the amenities. The pool with its bar is a good... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in May at The Park Lane Jakarta. I’m glad you enjoyed your stay and really appreciate for being a loyal customer for us. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More

Germany
Top Contributor
64 reviews 64 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 19, 2014

After more than 20 nights in this Hotel it started feeling at home. It has a very good location in central Jakarta. With a taxi (Blue Bird please!) you can get to the National Monument or Taman Fatahillah within 20-30 min depending on the traffic. The Kota Kasablanka shopping mall is around the corner, with a great choice of shops... More

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your stay in May at The Park Lane Jakarta. Our F&B Manager has discussed this issue in Stix with our Chief Security on the need for close monitoring by both themselves of “young” ladies who may frequent the Bar in order to ensure they do not... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

This hotel is quiet nice, and the staff are super accommodating. We spent 4 nights here recently, and nothing was too much trouble. We used the room service (lovely Indonesian food options), and the pool area was also great and open late at night. We stayed in the executive level, and so had a private reception area and breakfast. My... More

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent stay on May at The Park Lane Jakarta. I’m glad you enjoyed our room and facilities. Your kind comments regarding our staff are really appreciated as this is such an important element for us. Thank you for your support and we look forward to... More

Bangalore, Karnataka, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 3, 2014

Its a very old Hotel. for the last three times i stayed, i had to move to another room in the middle of the night as the Air condition never works. they have 100 excuse and the good point is they will never apologize. you have to fight your way out. for the price it is ok. nothing great.

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Sir, I realize from reading your Trip advisor comment that this was not been an ideal stay for you. I apologize that our staff service did not meet your expectations. As this is such important issue for us, I would really appreciate if you have a moment to email me at gm@parklanejakarta.com with specifics in order that we can... More

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Additional Information about The Park Lane Jakarta

Address: Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta

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