We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Park Lane Jakarta

#39 of 353 Hotels in Jakarta
Certificate of Excellence
Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Park Lane Jakarta
Professional photos View all
Browse nearby
The Park Lane Jakarta
Add Photo Write a Review

245 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    59
    137
    33
    11
    5
See reviews for
11
24
24
139
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (71)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (62)
All months
Singapore
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Room: Good size, comfortable bed Gym: Decent with about 3 or 4 treadmills and the usual weights Food: The local cuisine is quite nice Location: Next to a shopping mall (about 5 mins walk) but PLEASE be very careful especially at night. The pavement is extremely uneven (not the hotel's fault) and if it's dark, you might trip and there... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all the positive feedback that you posted online during your stay with us in October last year. I’m glad that you enjoyed your stay and appreciate your kind comment regarding our service and facilities. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager More 

Hong Kong
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visit Jakarta with my associates for contract signing ceremony. Newly renovated Executive Floor guest room and poolside function room. Easy access from Airport since the fly over construction is nearly finished. 5 minutes walk to the newly open shopping mall with supermarket and food court.

Was this review helpful? Yes 3
Jakarta, Indonesia
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed May 25, 2015

This quaint property has been evolving and adapting to the city over the 10 years I have been visiting here. Early last year the hotel completed a full renovation and has emerged as a modern contemporary hotel. The rooms are very comfortable with one of the best beds I have ever slept in in a hotel. It has all the... More 

Was this review helpful? Yes 2
Colombo, Sri Lanka
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 18, 2015

Had a few stays at the Park Lane Hotel in Jakarta. Like all 4 - 5 star hotels it is adequately appointed but what set it apart, in my mind, is the friendly staff. They try had to make your stay personal and happy and make you feel important to them. Good pool and gym and fast WIFI. Easy walk... More 

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read all your positive feedback that you posted online during your visit in March at The Park Lane Jakarta. I’m glad that you enjoyed your stay with us and your kind comments regarding our staff are much appreciated as this is such an important element for us. Your support is certainly valued and... More 

Singapore, Singapore
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 16, 2015

Was The Hotel before. even with the latest revamp, its still difficult to play catch up. traffic is an issue due to the one way road. unless u are only staying at Kuningan, this may not be an ideal location.

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I realize from reading your Trip advisor comment that this was not been an ideal stay for you. I’m sorry that traffic congestion can be an issue and made our hotel location not suitable for your business trip. Thank you for your support and we do hope we will have the opportunity to welcome you back and... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 27, 2015 via mobile

Well.located in Jakarta this hotel caters to the business person. Good sized well appointed rooms are only the beginning. You are welcomed by an extremely friendly staff who address you by name - obviously well trained. The hotel has two decent restaurants and a good pool and workout facility. It is definitely a good place to stay while on business... More 

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I enjoyed reading the comments you posted online following your visit in April at The Park Lane Jakarta. I’m glad that we were able to meet your expectations and I really appreciate your kind comment regarding our staff as this is such an important element for us. Rest assured this will be passed on to them. Thank... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 25, 2015

im so happy stay at this hotel. my room large and clean , swimming pool nice and romantic, restaurant are excellent , service from staff also excellent and quick service, location closed to kasablanca shopping mall, one of my favourite hotel , i love bathtub not all hotel have it, for sure one of my recommended hotel.thanks all

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for the feedback from your visit in April at The Park Lane Jakarta and I am glad that in many areas we met your expectations. Your kind comments regarding our staff are really appreciated as this is such an important element for us. Thank you for your support and we look forward to welcoming you... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed April 25, 2015

The staff are professional and well presented. Stayed on the executive floor with free cocktails and snacks in the evening. Everything was perfect. Met the general manager who is warm hearted and is a bit of a legend in his own right. Went to the new outlet on the ground floor great time. Best of all there is a big... More 

Was this review helpful? Yes
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in April at The Park Lane Jakarta. I’m glad you enjoyed your stay and your positive comments from the facility to staff service are much appreciated. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Spent 7 weeks in the Park Lane Jakarta. Excellent hotel - spacious rooms, well maintained. Staff are very friendly, aim to recognize guests and adress personally. Internet connection has improved significantly after maintenance end March 2015. Located near Kota Kasablanka shopping mall for all other needs. The hotel buffet offers a variety of choices during meals with optional a la... More 

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the detailed comments you posted online following your long stay in March at The Park Lane Jakarta. I’m glad you enjoyed your time especially at our restaurant, Riva Grill Bar and Terrace and your positive comments from the staff to the food and entertainment are much appreciated. Thank you for your support and we... More 

Hong Kong, China
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 10, 2015

The location is right next to a shopping mall with good choices of restaurants and grocery shopping. The hotel has mostly business travelers so it is more quiet. Breakfast has good choices of western and local food. Hotel service is good. Biggest drawback is the slow internet.

Was this review helpful? Yes 1
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit in January at The Park Lane Jakarta. I have taken up your comment regarding internet with our IT Manager. In future, if you find a problem with our Internet connection please contact our IT team through either the hotel telephone operator or the Front... More 

Questions? Get answers from hotel staff and past guests. Ask a question

151 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Hotel & grounds (12)
Viewed
Dining (1)
Viewed
Room/suite (15)
Viewed
View from room (7)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (89)
Viewed
Dining (16)
Viewed
Pool/beach area (8)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (1)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay