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The Park Lane Jakarta

Jalan Casablanca Kav 18 Kuningan, Jakarta 12870, Indonesia
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The Park Lane Jakarta
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The Park Lane Jakarta
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227 reviews from our community

Traveler rating
    52
    129
    30
    11
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (227)
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    (55)
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    (41)
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    (69)
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    (62)
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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has large airy rooms and is very comfortable. The restaurants and the quality of food is also very nice. A good advantage is that it lies just next to a popular mall so one can go out in the evening to spend some time and grab a bite.

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Bali, Indonesia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We book this hotel 3 nights via travel agent and i sent some request by email to park lane hotel reservation. When we are arrived, we are welcome warmly by the staff and the check in process is very easy and we got our room as per request. Fantastic, the room was huge, we have shower and bath tub. Room... More 

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Singapore, Singapore
Top Contributor
53 reviews 53 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 3 days 2 nights at their premier club room at level 16. Really enjoyed my stay, room is large and clean, there is complimentary bottled water and the desk for my husband to do his work on is a good size. We had no problems with the free wifi speed and managed to watch fox movies on... More 

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Quezon City
Top Contributor
54 reviews 54 reviews
54 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The location is fairly close to the various business districts in central Jakarta. A large mall is a 5-minute walk away and it offers a wide range of dining options, as well as shopping and personal services. The rooms are very clean and comfortable and on the larger side. There is a good working table, albeit sans the input jacks... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015

I am most happy with the friendly staff at many of the eating outlets at The Parklane Hotel, especially at their bar and grill restaurant, Riva's. The hostess and the waiters were all friendly and would chat with you. Apparently Riva recently underwent a refurbishment, which would explain why it looked newer than the rest of the hotel. the last... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 14, 2015

I was surprised with small gift from management at the time of checked in. It makes the place very attract when staff call by the name of the guest. Breakfast is excellent. Foods in Riva restaurant also nice. It will be even better if the varieties of room service can increase. A recommended pace for business travellers in Jakarta.

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Singapore, Singapore
1 review
2 of 5 stars Reviewed February 6, 2015

It is a pity that I am giving this business hotel such a low score, and it is not the fault of their staff - one of the friendliest and attentive staff I have met - even their breakfast cook Putri remembers me after one and a half years. Th Internet in the room is what I have grief with... More 

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San Diego, California
Top Contributor
63 reviews 63 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 28, 2015

The room is nice, clean, and spacious. WIFI is stable, reliable, and free. Breakfast is very good with many options from Indonesian, continental, to Japanese. They also offer coffee, latte, cappuccino, and tea. The location is great. You can walk to Kasablanka Mall.

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Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed here for 3 nights during an official trip. Everything is fine including a mall (Kota Kasablanca) next to it. Friendly staff, pool, Riva restaurant. Only negative was indian vegetarian food in the buffet breakfast and if you have to order for room service, you have limited option. Surely I'd recommend for biz trip people.

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Kuala Lumpur, Malaysia
Top Contributor
56 reviews 56 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 14, 2014

The club rooms appears to have been updated. Staff if nice and pretty helpful. The Club lounge is the same old tired look - a few more years they will be justified to call it genuine antic. Club breakfast is good and you need not go to eh basement breakfast room as it does not bring a whole lot more.... More 

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Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I am always happy to receive feedback on our hotel services and facilities. Thank you for taking the time to point out an area where you feel improvement is required. I apologize regarding the towel issue during your stay. We did in fact have one of the main washing machines being overhauled at the time that may... More 

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