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Hotel Ciputra Jakarta

4.0 of 5 Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
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Hotel Ciputra Jakarta
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Hotel Ciputra Jakarta
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201 reviews from our community

Traveler rating
    50
    97
    38
    10
    6
See reviews for
29
17
20
99
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
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    (201)
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Kuala Lumpur, Malaysia
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Positives:- 1. Smoke-free rooms - this really matters me, and I really like that they also enforce it in the lobby, corridor and limit smoking to floor 9 & 10 only. 2. Comfortable big beds - really comfortable sleep - very important to me 3. Sauna/ jacuzzi - great hot sauna where I can use after my working day. 4.... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ahwah, Thank you for your most recent stay and for the loyalty towards Hotel Ciputra Jakarta. You mentioned this was your third stay and I am glad that we are one of your preferred hotels to be accommodated at whilst visiting Jakarta. You wrote a very comprehensive review of your most recent stay and I would like to thank... More

Sentosa Island, Singapore
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time stay with my friends and family for 3 nights. Hotel lobby was big with nice art piece being displayed. Altogether we book about 14 rooms. The breakfast spread was awesome with nice spread. What i like about breakfast is that you get to enjoy freshly squeeze juice. You choose the fruits, you put it in the fruit juice... More

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Re-energise, Thank you for your recent stay and for booking such a large number of rooms with us. I do hope that the rest of your travelling party enjoyed there stay as much as yourself. We do appreciate the favourable remarks in regards to the hotel and do appreciate your sharing of your experience with others. We do look... More

Ho Chi Minh City, null, Vietnam
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 31, 2014

I organized a regional meeting at this hotel. The hotel was reasonably priced so my expectation was not high. The service was ok, the planning and organisation of the meeting room was basic. Technical equipment was not state of the art but it suited our purposes. (Also it met our budget requirements). The food served during coffee breaks and lunch... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear ACD1308, Thank you for arranging your recent regional meeting for your company at Hotel Ciputra Jakarta and for sharing your experience with others. I do regret that we were not able to meet your expectations and that there were many areas where we can certainly improve our facilities and services to our guest / clients. It is very important... More

1 review
4 of 5 stars Reviewed August 21, 2014 via mobile

I stayed there just one night on business. Good location as I did not have to go all the way to busy downtown. Convenient location as it is right next to a big mall with a super market. Very friendly and responsive service as well.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear re05202014e, Thank you for your recent 1 night stay at Hotel Ciputra Jakarta and for sharing your experience with other readers. I am please to read that you found the hotel suitable for your requirements and that our location was in particular convenient for your needs. I do hope that we will have an opportunity once again to accommodate... More

singapore
Contributor
18 reviews 18 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 20, 2014

I was having a short getaway in Jakarta and for the first time I ever encounter in my travelling, being denied to have breakfast due to the error in issuance of breakfast vouchers. When I checked in, I never noticed that I was given only one voucher for every day breakfast, assuming it was meant for 2 persons per room.... More

Was this review helpful? Yes 2
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ellesie, Thank you for your recent stay at Hotel Ciputra Jakarta with your family and subsequent review. We do very much appreciate the time taken to write such a comprehensive review and we do apologize again to you that we was not able to meet your expectations and that you were most disappointed with your stay. Your review and... More

Cremona, Italy
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2014

I stayed at Ciputra for several nights during my stay in Jakarta because the hotel was not too far from the customer's office. The hotel is clean, but the rooms should need a renovation, The staff is very helpful and friendly. The hotel is located in a shopping mall frequented mainly by Indonesian families. Not far there is a bigger... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear U&MC _Italy, Thank you for your recent stay at Hotel Ciputra Jakarta on your business trip. I am glad that our location was most suitable for your needs to visit your clients as well as our proximity to the airport, being attached to a shopping mall are certainly some very good reasons to choose to stay at Hotel Ciputra... More

Mumbai, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed August 12, 2014

Barely 30 min drive from Sokarno Hatta International Airport, this one is a good option to stay. It's an old hotel which is apparent from the look of the hotel itself but is good to stay in. Rooms are spacious and clean, good service. It is close to Central Park where you can even walk to. Hotel building is attached... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear The Shaks, Thank you for your stay at hotel Ciputra Jakarta and for your review to share with others. I am please to read that you found the hotel to be of good value and although we are 20 years old our facilities and services are still to your liking and expectations. You particular mentioned that our guest rooms... More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed at superior deluxe at 12 fl. The room quite spacious and organized. But the view was the left of the building but we still saw Jakarta in the night. The breakfast was good and juices was excellent. The swimmingpool not to big but the surrounding was great for chill out.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Yuliana Y, Thank you for your recent stay at hotel Ciputra Jakarta as well as congratulations on your recent wedding as you mentioned you stayed with us on your "honeymoon". May you have endless happiness together and good health. Thank you for your review and for sharing with other readers your experiences at Hotel Ciputra Jakarta. I am glad... More

Singapore, Singapore
Top Contributor
95 reviews 95 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed August 9, 2014

Focus on your customer experience! Hotel staff are given instructions not to escalate to the GM! What is the GM doing? We had booked a 3 nights stay through hotel.com and our booking email clearly indicated breakfast included for Max 2. At the restaurant, we are told only 1 pax is booked. We went to the front desk and enquire... More

Was this review helpful? Yes 2
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Allantanbl, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experiences with other readers. I do apologize that we did not meet your expectations and that you had a very unpleasant experience with breakfast vouchers at both the hotel's restaurant and at the front desk whilst trying to sort the matter out. We do... More

1 review
5 of 5 stars Reviewed July 29, 2014

the room was cool. realy nice place to take a rest after long journey :) the taste of meal at sahoor was good, not like i'm dreamin the worst thing after long trip from home.. the air con is in a good condition, no noisy sound like the other engine..the internet connection was awesome, what's the speed? :) last but... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Reyhanz Z, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review titled "Excellent" I am glad to hear that you enjoyed your stay with us and that you found the hotel and it's facilities suitable to your needs and requirements. I am in particular please to read that you found the internet connection satisfactory... More

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Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
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