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Hotel Ciputra Jakarta

4.0 of 5 Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
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Hotel Ciputra Jakarta
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Hotel Ciputra Jakarta
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214 reviews from our community

Traveler rating
    52
    104
    41
    11
    6
See reviews for
33
17
20
107
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (50)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (45)
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Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

Rooms The first room was infested with mites, so I was moved to a different room. No upgrade, discount or apology just moved, they did offer to have a concierge assist my move. Room service if you like any food you order cold then order room service, they specialise in cold food. Breakfast pretty good actually with a large selection... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear DMDBF, Thank you for your recent stay at Hotel Ciputra Jakarta whilst on business. I am disappointed to read that you have not had a pleasant stay nor experience whilst staying with us. I do apologize that this has been the case and I am truly sorry that you have had to endure this unpleasantness. We take your comments... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I don't usually write reviews but felt inspired to do so because of the sublime cooking, friendly professional staff, absolutely spotlessly clean ambience, and the care that went into everything in this hotel. This went right down to the thought that went into the background music and the paintings on the wall which really brought me into the Indonesian culture.... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear gregorsmith, Thank you for your recent stay at Hotel Ciputra Jakarta and for changing "your ways" to write a review and more importantly to share your experiences with other travellers. Thank you for doing so and for writing such a glowing review. We are all so glad that you had a most enjoyable stay with us and that we... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel have easy access to shopping mall that's just next to it. Service was okay. Room was okay if it's 3 stars. I was here due to husband's biz trip, while waiting, I stayed in the room, wanting to surf net with laptop, there's no option for it. I was bored. Towel was 'old'. I suppose that's what I... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear LYH813, Thank you for your recent stay at Hotel Ciputra Jakarta with your husband who was attending a business trip. Thank you for sharing your experience with others, I am glad that you found the hotels location to be strategic, that you found the shopping mall and guest room to both be ok. I am sorry to hear that... More 

Machida, Japan
Top Contributor
65 reviews 65 reviews
59 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed November 3, 2014

Stayed one night for a short business in Jakarta. As the hotel is located in the western part of Jakarta, the traffic from the airport (Soekarno-Hatta) is not as bad. It is adjacent to a big shopping mall and thus you have various shopping and dining options. In my recent stay, I was not feeling well when I checked in.... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Paddington Tokyo, Thank you for your recent stay on business at Hotel Ciputra Jakarta. I do hope that you have recovered from your recent illness. Thank you for your review and I do appreciate the positive comments in regards to our location and excellent staff. I look forward to an opportunity to accommodate you again at Hotel Ciputra Jakarta... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

Booked 2 rooms for 3 nights. We get what we want...City view smoking rooms...and it's very clean. However there's still lot of things which can be improve. Rooms: Our rooms were very clean. The staffs there were helpful too. However the 2 rooms we get were not same. While i get a room with the central air-con working, my parent... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Denmafia, Thank you for your most recent stay at Hotel Ciputra Jakarta with your parents and for your subsequent review. I do very much appreciate the effort you have gone to write a very detailed and constructive review to inform us of some of our shortfalls. Being the Hotel General Manager I do place a lot of importance on... More 

Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 26, 2014

Positives:- 1. Smoke-free rooms - this really matters me, and I really like that they also enforce it in the lobby, corridor and limit smoking to floor 9 & 10 only. 2. Comfortable big beds - really comfortable sleep - very important to me 3. Sauna/ jacuzzi - great hot sauna where I can use after my working day. 4.... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ahwah, Thank you for your most recent stay and for the loyalty towards Hotel Ciputra Jakarta. You mentioned this was your third stay and I am glad that we are one of your preferred hotels to be accommodated at whilst visiting Jakarta. You wrote a very comprehensive review of your most recent stay and I would like to thank... More 

Sentosa Island, Singapore
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 23, 2014

First time stay with my friends and family for 3 nights. Hotel lobby was big with nice art piece being displayed. Altogether we book about 14 rooms. The breakfast spread was awesome with nice spread. What i like about breakfast is that you get to enjoy freshly squeeze juice. You choose the fruits, you put it in the fruit juice... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Re-energise, Thank you for your recent stay and for booking such a large number of rooms with us. I do hope that the rest of your travelling party enjoyed there stay as much as yourself. We do appreciate the favourable remarks in regards to the hotel and do appreciate your sharing of your experience with others. We do look... More 

Ho Chi Minh City, null, Vietnam
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 31, 2014

I organized a regional meeting at this hotel. The hotel was reasonably priced so my expectation was not high. The service was ok, the planning and organisation of the meeting room was basic. Technical equipment was not state of the art but it suited our purposes. (Also it met our budget requirements). The food served during coffee breaks and lunch... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear ACD1308, Thank you for arranging your recent regional meeting for your company at Hotel Ciputra Jakarta and for sharing your experience with others. I do regret that we were not able to meet your expectations and that there were many areas where we can certainly improve our facilities and services to our guest / clients. It is very important... More 

1 review
4 of 5 stars Reviewed August 21, 2014 via mobile

I stayed there just one night on business. Good location as I did not have to go all the way to busy downtown. Convenient location as it is right next to a big mall with a super market. Very friendly and responsive service as well.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear re05202014e, Thank you for your recent 1 night stay at Hotel Ciputra Jakarta and for sharing your experience with other readers. I am please to read that you found the hotel suitable for your requirements and that our location was in particular convenient for your needs. I do hope that we will have an opportunity once again to accommodate... More 

singapore
Contributor
18 reviews 18 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 20, 2014

I was having a short getaway in Jakarta and for the first time I ever encounter in my travelling, being denied to have breakfast due to the error in issuance of breakfast vouchers. When I checked in, I never noticed that I was given only one voucher for every day breakfast, assuming it was meant for 2 persons per room.... More 

Was this review helpful? Yes 2
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ellesie, Thank you for your recent stay at Hotel Ciputra Jakarta with your family and subsequent review. We do very much appreciate the time taken to write such a comprehensive review and we do apologize again to you that we was not able to meet your expectations and that you were most disappointed with your stay. Your review and... More 

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Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
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Hotel Style:
#26 Spa Hotel in Jakarta
#29 Business Hotel in Jakarta
#43 Luxury Hotel in Jakarta

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