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Hotel Ciputra Jakarta

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Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
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English first
  • All months
    (243)
  • Mar-May only
    (63)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (56)
All months
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, within striking distance of everything Jakarta. The breakfast buffet is honestly one of the best I've seen. Pool is wonderful. Rooms are spacious and comfortable. Front desk is very helpful and courteous. Great mall attached.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Nick L, Thank you for choosing to stay at Hotel Ciputra Jakarta and for sharing your experience with others. It is very satisfying to read that you found Hotel Ciputra Jakarta to be a "Great Place to Stay" and that everything you found to be to your liking. In particular you mentioned about the hotel's location and the breakfast... More 

Brisbane, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay at the Ciputra every time I need to over night in Jakarta because it is easy to get from the hotel to the airport and is attached to a shopping mall. Having said that, getting to the hotel from the airport seems to be getting more convoluted because of traffic restrictions. I find the rooms are large, clean... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear RayWright888, Thank you for your most recent stay at Hotel Ciputra Jakarta and for the time spent to write a comprehensive review. I am glad to read that overall you are most satisfied with the hotels facilities and services and in particularly our location to the airport and having a shopping mall attached to the hotel is convenient and... More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I must say the location of the hotel is very good, and the shopping center next to in puts cherry on the cake. Nice fitness center was good for me, being a frequent business traveler fitness is important. One recommendation for hotel staff the pool bar should be open till 12 am at least, it close down at 10 pm.... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear SurnitV, Thank you for your recent stay in May at Hotel Ciputra Jakarta. I am glad to read that you found the hotel to be a perfect place for business travellers and that you found our location, the shopping mall, our fitness facility all to your liking and convenience. Your comment in regards to the opening time of the... More 

Singapore, Singapore
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 27, 2015

When I saw the other reviews mentioned about the bathtub, I dismissed them as ridiculous.. Until my own stay, and found that they are right! Somehow, the bathtub has this awkward shape (think in between of letter "U" and "V" shape) which makes it difficult for you to stand in a stable way when you're wet, and really prone to... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Pingoo, Thank you for your recent stay at Hotel Ciputra Jakarta and for your comprehensive review. I am glad to read that overall you enjoyed your stay with us and that you were most satisfied with the facilities and services from the hotel. Your comments in regards to the bathtub is well noted and your recommendations to change to... More 

Jakarta, Indonesia
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 25, 2015 via mobile

I think the price was too high compared to the room and services overall. I stayed at Cabana near the pool, nothing extraordinary about the room, yeah it's spacey but that's all. The swimming pool was also too small. Menu at resto was good, but not really great. The hotel has shopping mall, lots of resto to go.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Laurence 2610, Thank you for your stay at Hotel Ciputra Jakarta last month in our Cabana Family Rooms located poolside adjacent to our Pulau Bar and Swimming Pool. Thank you for writing a review and sharing your experiences with others. Your comments are well noted. Kind regards, Darren Earle, General Manager, Hotel Ciputra Jakarta. More 

North Waltham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

I always am booked into the Ciputra for my business trips to Jakarta and it is ideally located for easy access to our offices and return journey to the airport. The staff are always without exception friendly, courteous and helpful. Breakfast and room service food quality is tasty and good value. However the rooms are dated and quite tired now... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Goosemac, Thank you for your recent stay at Hotel Ciputra Jakarta on your business trip. Thank you for also sharing your experience with others. I am glad that overall you seemed satisfied with your stay and the services received whilst staying at Hotel Ciputra Jakarta. Your comments in regards to the improvements needed for the hotel are all well... More 

Kuala Lumpur, Malaysia
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 27, 2015

I returned to this hotel after trying out another nearby hotel. Positives 1. Just off the highway, and if u r on business, this can easily save u 45m-1 hr of jam time 2. 10 min away from Central Mall - the mega shopping heaven. The mall next door is quite gd too. I enjoyed shopping here. 3. Rooms -... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ah Wah, Thank you for returning back to Hotel Ciputra Jakarta, it is rewarding to see our customers return! I am glad that you are satisfied with staying at Hotel Ciputra Jakarta and we do appreciate all the positive comments listed in your review. In particular you mentioned our strong commitment to the Non Smoking areas and this is... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2015

Attached to the shopping mall means most business and food options are just a 2 minute walk away. 200m away from Starbucks and a slew of fast food places. Hotel has many English speaking employees, executive lounge in the evening is excellent.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Gary N. Thank you for your most recent business trip and stay at Hotel Ciputra Jakarta. I am glad to read that you found the hotel to be a good location for business trips and that you in particularly found the hotel suitable to your needs. Staying in the Executive Floor rooms and enjoying the privilege and benefits staying... More 

Singapore, Singapore
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 12, 2015

The lobby and outlook of room look good when step in. However after used toilet, bed, bathtub, all were outdated. Aircon cannot be controlled and was cold. Toilet flush was not strong nearly choked. Bed & sheet were thin. The worst is bathtub was not international size or according standard shape. It was narrow and U depth. I slipped off... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Euricatan, Thank you for your recent stay at Hotel Ciputra Jakarta and for writing a review to share with others of your experience. Your comments are well noted and I am glad to hear that you found the hotel's location most convenient, especially for your shopping needs and for access to and from the airport. Your comments in regards... More 

London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 19, 2015

If you need to be near the highway to get out of the city for work, and don't fancy the extra 45 mins each way added to your journey if you stayed in the centre of the city, at first glance this hotel might look like a good prospect. The room rates on booking.com are around half of the hotel's... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Martin B, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your views with other travellers. You highlighted a lot of the hotel's strengths in your review of your stay and we do appreciate that, our location atop of one of Jakarta's larger shopping malls with five direct access points to it, saves the guest... More 

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525 photos of this hotel

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Bathroom (13)
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Pool/beach area (2)
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Room/suite (25)
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Dining (7)
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Hotel & grounds (48)
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Expert photos: Taken by TripAdvisor travel experts

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Adult Pool (15)
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Amenities (66)
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Cabana Room (30)
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Executive Room (24)
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Pool (4)
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Presidential Suite (40)
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Restaurants and Bars (63)
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Suite A (41)
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Suite B (31)
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Superior Room (27)
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The Hotel (33)

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