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All 313 Jakarta hotels

Hotel Ciputra Jakarta

4.0 of 5 Hotel   |   Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia (Grogol Petamburan)
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76%
Ranked #42 of 313 hotels in Jakarta
A recent review
5 of 5 stars reviewed 2 days ago
Reyhanz Z
  • Overview
  • Reviews (187)
  • Photos (112)
  • Amenities
  • Room tips (30)
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187 people have reviewed this hotel

Traveler rating
    49
    90
    34
    10
    4
See reviews for
27
16
20
90
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

the room was cool. realy nice place to take a rest after long journey :) the taste of meal at sahoor was good, not like i'm dreamin the worst thing after long trip from home.. the air con is in a good condition, no noisy sound like the other engine..the internet connection was awesome, what's the speed? :) last but... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago

I had a pleasant stay. The room was clean, good service from hotel's staff, healthy food provided at the restaurant. The taste of food was yummy. The location is good, very close to mall ciputra, central park and taman anggrek. I'll be back to stay at this lovely hotel again

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Eleonara D, Thank you for choosing to stay at Hotel Ciputra Jakarta and for sharing your experience with others. I am glad that you enjoyed your stay with us and that you found everything to be "Superb" I am also glad to hear that you found the Food and Beverage items served in the hotel was to your liking... More

Singapore
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is nicely located near Central Park and easy access to the airport, especially Jakarta traffic can be very bad especially when it rains. One must be able to get out of the main traffic congestion of the city and on the expressway. The staff are friendly and attentive and rooms have nice amenities and ample since for two folks... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Tristan_Anthony, Thank you for your recent stay at Hotel Ciputra Jakarta. Based on your review of your stay with us we were able to meet your expectations and that you were pleased with your stay. Thank you for your positive comments I will ensure to share them with the team here at the hotel. I am glad to hear... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location reasonable, right next to mall with a cinema, so food and movies available all the time, hotel itself is a bit tired looking and rooms were a bit small and tired, otherwise, service was reasonable

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Magicvic, Thank you for your recent stay at Hotel Ciputra Jakarta and for your subsequent review entitled "Ok & Average". I am disappointed to hear that your stay was ordinary and average and do apologize for our shortcomings that we obviously did not live up to your expectations? Your comments are well noted and we will strive to improve... More

Stuttgart
Top Contributor
57 reviews 57 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 23, 2014

Upon arrival the desk informed, that they had given away my reserved room and would now offer a higher graded room. Unfortunatly I also had to pay the higher amount. The room was spacious and comfortably furnished, but noisy in the night (thin walls and door). The restaurant in the hotel wasn't extraordinary, but good.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear cdpils, Thank you for your recent stay at Hotel Ciputra Jakarta and for your subsequent review. I am sorry to hear that we were not able to meet your expectations and that your experience staying with us was just ordinary. Unfortunately it all started from your arrival at the hotel to find that that your room reservation was released... More

2 reviews
5 of 5 stars Reviewed June 20, 2014

i stayed in this hotel between April until June 17th and can honestly say its a great hotel, the rooms are clean and well appointed, housekeeping is excellent, All the staff are polite and chatty and go out their way to help, English is widely spoken so communication is not a problem. The breakfast have extensive choices and while busy... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Johnhowe-34, Thank you for making Hotel Ciputra Jakarta "your home away from home" we are pleased that we were able to ensure that you had a comfortable and enjoyable stay whilst here in Jakarta. It is not easy to live in a hotel as a "long stay guest" and especially to be able to keep them happy. You wrote... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2014

Stayed 3 nights and pretty much liked the room conditions, food and staffs. Except that the in-room wireless internet was simply the worst I've ever experienced. It just can't hold more than a minute. Keep being disconnected randomly and all four of us (four different rooms) had the same problem. Although it was free of charge, I was having tremendous... More

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear ujc, Thank you for your recent stay at Hotel Ciputra Jakarta with your colleagues and for your review to share your experiences with other Trip Advisor readers. It is with regret that I read that you have not had a totally satisfying experience with us and that our internet services provided free of charge has let you down as... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

During my stay here with my friend, it's really an exciting experience for us all. We receive warm regards and good service from the working staff there. All of them are very polite and really do us a big favor. What's more there is a big shopping mall next to the hotel. And it takes only 12-15mins to go to... More

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear George W, Thank you for your most recent stay with your friend at Hotel Ciputra Jakarta and for your subsequent review titled "Thank You". I am glad that you found the hotel to your liking and that you enjoyed your stay with us! You particularly mentioned the "working staff" I am sure they would be please to receive your... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2014

I used to stay at Ciputra Jakarta many years ago, occasionally still come back there if my other preferred hotels are fully booked. What I like: +it is located relatively not that far from the airport compared to most hotels. It is linked to a decent shopping mall where we can get anything from groceries, plenty of cafes, restaurants, money... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Hotel_to_Hotel, Thank you for your return stay at Hotel Ciputra Jakarta and for writing a review of your experiences. I am please to hear that overall you found the hotel to your liking as you mentioned a number of very positive points in your review. Thank you for those. I do apologize that you have had a previous bad... More

Singapore, null, Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 14, 2014

Good location hotel located beside a shopping mall. Room is spacious. nice breakfast spread. Small television size in the room. may need some renovation in the room as the tap are leaking, hot shower takes long time to heat up, air condition does not seems to be able to be controlled from the room. Overall, the room is still ok... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear 612daniel_w, Thank you for your recent stay at Hotel Ciputra Jakarta whilst visiting Jakarta on business. I am glad to hear that you found the hotel to be a "Decent Hotel" as you mentioned as a title for your written review. I do apologize for the defects which you found in your room, your comments and items listed for... More

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Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
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112 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Spa Hotel in Jakarta #28 Business Hotel in Jakarta #35 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 
Number of rooms
336

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