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Hotel Ciputra Jakarta

Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
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1 room 1 guest
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Hotel Ciputra Jakarta
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253 Reviews from our TripAdvisor Community

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Traveler rating
    57
    126
    51
    12
    7
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38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (63)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (56)
All months
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Very pleased to find a quality hotel in the untourist south east of Jakarta. Had a twin room on 7th floor booked through Agoda. Not much view because of smog. Room clean and well serviced. Up to international standard. Didn't use room service. Meals in the restaurant were well I resented and there was a good range of international and... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

- Stayed here for a night in August - Staff is helpful - Cleanliness is good - Room is a little dated - Breakfast choice is good from Indonesia food to western food - Attached to a mall, but unfortunate no time to visit and walk around - Price of the room is quite high (> 1M IDR) - Safety... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ken Sheng W, Thank you for your recent short stay at Hotel Ciputra Jakarta and for sharing your experience with others, also thank you for posting some nice pictures of the views from your hotel room as well as the room itself. They are nice pictures. I am glad to read that overall you was satisfied with your stay... More 

Immingham, England, United Kingdom
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This did not go well. I arrived and found that my wardrobe door was almost impossible to open. Maintenance came next day to repair but couldn't. So the solution was to remove the doors. I was happy with the concept but the result was that the lights stayed on all night. Asked for a solution in the morning and was... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Christopher G, Thank you for your recent stay at Hotel Ciputra Jakarta, it is with regret that you have had an unpleasant experience whilst staying here and that in particular you had found the doors of the wardrobes very difficult to open. It is also regrettable that you have had to change rooms a number of times which also... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been staying here for many times from a minimum a week stay to almost a month for biz purpose. It is close to airport during late night flight takes 15 min, no traffic. The staff are very friendly and helpful and speak good English.. They are attentive and understand my needs. The hotel is attached to Ciputra shopping mall... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Elvishsew, Thank you for your loyalty to Hotel Ciputra Jakarta and for returning to us on your work visits to Jakarta. I am glad to read that the hotel meets your expectations and that you enjoy your stay with us. Thank you for sharing your lovely photos with other readers, it was a lovely sunset, and occasionally Jakarta does... More 

Jessheim, Akershus, Norway
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice hotel in Jakarta, if I should go to Jakarta I would go to this hotel, but Jakarta is not a visit woth. The hotel is located together with a small shopping center, so the alternatives for dinner are good. Nice pool and friendly staff......!

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Brian F, Thank you for choosing Hotel Ciputra for your recent stay in Jakarta, I am pleased to hear that you would stay again with us should you visit Jakarta in the future? You mentioned in particular that you liked the hotel's staff that they was friendly, as well as the location of the hotel was suitable to your... More 

Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 7, 2015

Great location, within striking distance of everything Jakarta. The breakfast buffet is honestly one of the best I've seen. Pool is wonderful. Rooms are spacious and comfortable. Front desk is very helpful and courteous. Great mall attached.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Nick L, Thank you for choosing to stay at Hotel Ciputra Jakarta and for sharing your experience with others. It is very satisfying to read that you found Hotel Ciputra Jakarta to be a "Great Place to Stay" and that everything you found to be to your liking. In particular you mentioned about the hotel's location and the breakfast... More 

Brisbane, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 2, 2015

I stay at the Ciputra every time I need to over night in Jakarta because it is easy to get from the hotel to the airport and is attached to a shopping mall. Having said that, getting to the hotel from the airport seems to be getting more convoluted because of traffic restrictions. I find the rooms are large, clean... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear RayWright888, Thank you for your most recent stay at Hotel Ciputra Jakarta and for the time spent to write a comprehensive review. I am glad to read that overall you are most satisfied with the hotels facilities and services and in particularly our location to the airport and having a shopping mall attached to the hotel is convenient and... More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015

I must say the location of the hotel is very good, and the shopping center next to in puts cherry on the cake. Nice fitness center was good for me, being a frequent business traveler fitness is important. One recommendation for hotel staff the pool bar should be open till 12 am at least, it close down at 10 pm.... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear SurnitV, Thank you for your recent stay in May at Hotel Ciputra Jakarta. I am glad to read that you found the hotel to be a perfect place for business travellers and that you found our location, the shopping mall, our fitness facility all to your liking and convenience. Your comment in regards to the opening time of the... More 

Singapore, Singapore
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 27, 2015

When I saw the other reviews mentioned about the bathtub, I dismissed them as ridiculous.. Until my own stay, and found that they are right! Somehow, the bathtub has this awkward shape (think in between of letter "U" and "V" shape) which makes it difficult for you to stand in a stable way when you're wet, and really prone to... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Pingoo, Thank you for your recent stay at Hotel Ciputra Jakarta and for your comprehensive review. I am glad to read that overall you enjoyed your stay with us and that you were most satisfied with the facilities and services from the hotel. Your comments in regards to the bathtub is well noted and your recommendations to change to... More 

Jakarta, Indonesia
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 25, 2015 via mobile

I think the price was too high compared to the room and services overall. I stayed at Cabana near the pool, nothing extraordinary about the room, yeah it's spacey but that's all. The swimming pool was also too small. Menu at resto was good, but not really great. The hotel has shopping mall, lots of resto to go.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Laurence 2610, Thank you for your stay at Hotel Ciputra Jakarta last month in our Cabana Family Rooms located poolside adjacent to our Pulau Bar and Swimming Pool. Thank you for writing a review and sharing your experiences with others. Your comments are well noted. Kind regards, Darren Earle, General Manager, Hotel Ciputra Jakarta. More 

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Hotel & grounds (48)
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Executive Room (24)
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Presidential Suite (40)
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