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All 297 Jakarta hotels

Hotel Ciputra Jakarta

4.0 of 5 Hotel   |   Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia (Grogol Petamburan)
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Hotel Ciputra Jakarta
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78%
Ranked #33 of 297 hotels in Jakarta
Certificate of Excellence 2013
A recent review
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175 people have reviewed this hotel

Traveler rating
    44
    87
    30
    10
    4
See reviews for
25
16
18
85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights and pretty much liked the room conditions, food and staffs. Except that the in-room wireless internet was simply the worst I've ever experienced. It just can't hold more than a minute. Keep being disconnected randomly and all four of us (four different rooms) had the same problem. Although it was free of charge, I was having tremendous... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear ujc, Thank you for your recent stay at Hotel Ciputra Jakarta with your colleagues and for your review to share your experiences with other Trip Advisor readers. It is with regret that I read that you have not had a totally satisfying experience with us and that our internet services provided free of charge has let you down as... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

During my stay here with my friend, it's really an exciting experience for us all. We receive warm regards and good service from the working staff there. All of them are very polite and really do us a big favor. What's more there is a big shopping mall next to the hotel. And it takes only 12-15mins to go to... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear George W, Thank you for your most recent stay with your friend at Hotel Ciputra Jakarta and for your subsequent review titled "Thank You". I am glad that you found the hotel to your liking and that you enjoyed your stay with us! You particularly mentioned the "working staff" I am sure they would be please to receive your... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I used to stay at Ciputra Jakarta many years ago, occasionally still come back there if my other preferred hotels are fully booked. What I like: +it is located relatively not that far from the airport compared to most hotels. It is linked to a decent shopping mall where we can get anything from groceries, plenty of cafes, restaurants, money... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Hotel_to_Hotel, Thank you for your return stay at Hotel Ciputra Jakarta and for writing a review of your experiences. I am please to hear that overall you found the hotel to your liking as you mentioned a number of very positive points in your review. Thank you for those. I do apologize that you have had a previous bad... More

Singapore, null, Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Good location hotel located beside a shopping mall. Room is spacious. nice breakfast spread. Small television size in the room. may need some renovation in the room as the tap are leaking, hot shower takes long time to heat up, air condition does not seems to be able to be controlled from the room. Overall, the room is still ok... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear 612daniel_w, Thank you for your recent stay at Hotel Ciputra Jakarta whilst visiting Jakarta on business. I am glad to hear that you found the hotel to be a "Decent Hotel" as you mentioned as a title for your written review. I do apologize for the defects which you found in your room, your comments and items listed for... More

Jakarta, Indonesia
Contributor
19 reviews 19 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 1, 2014

I dont remember last time I stayed at this hotel long time ago, but when I checked in lately, I was shocked! They already renovated the old room with modern design and no bad smell from old carpet or furniture. Breakfast have a lot of variety. Front desk also nice and fast. because it is together inside mall ciputra, so... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Irma L, Thank you for your recent stay at Hotel Ciputra Jakarta with friends. I am glad to hear that you have noticed significant changes since your previous stay with us. I certainly hope that the time between your next visit to us will not be so long! Thank you again for your patronage and we do look forward... More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2014

I've been there for 2 nights recently for my business trip. What I can share about the hotel are. Good thing 1. Attached with shopping mall. You no need to step out from hotel. 2. Room is spacious. Enough for 2. 3. Staff are friendly and willing to help if you have trouble. I been there during Jakarta flood and... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear MohdHirman, Thank you for your recent 2 night stay at Hotel Ciputra Jakarta as well as for your review. Your comments are very constructive and we are please that overall you enjoyed your stay with us. You particularly mentioned positively about our hotel's location, size of room and the staff's attentiveness and willingness to assist, thank you. Your other... More

clevedon
Top Contributor
84 reviews 84 reviews
59 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 20, 2014

This hotel was chosen because of its location but it exceeded on so many levels. The location is good for the business I had and as the hotel is part of a shopping mall, there were plenty of options to eat and also to do a bit of shopping. I cannot comment on what others have said about the external... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear CliveB, Thank you for your recent stay and subsequent review detailing your experiences at Hotel Ciputra Jakarta. Your review titled "Excellent Hotel in an Excellent Location" was very pleasing to read and I am glad to hear that we exceeded your expectations in many different areas and levels. I hope that we will have an opportunity to accommodate you... More

Surabaya
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 11, 2013

I often passed by in front of this hotel, personally I was not interested to stay in because of the look of the facade which gave an old and unclean hotel. But, now I change my mind after spending a night in their non smoking king size bed room. Their lobby interior was elegant, including the corridors and specially their... More

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear LexiPranata, Thank you for your recent stay at Hotel Ciputra Jakarta, I am glad that after passing our building a number of times, you finally decided to stay with us! I am please to read that you was satisfied with your stay and that our facilities, services etc met your expectations. Hotel Ciputra Jakarta certainly is a very visible... More

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 1, 2013

I am stay at room 1011, periode 30Nov'13 for 1 night. everything was good. room clean. I like the coridor. very cozy. All staff very kindly and helpfully. When I go down for breakfast in the morning around 09:00 AM , restaurant at 1 floor very bussy and i must waiting list first because no enough space. Never mind, i... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Jeffrey H, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review titled "Good Hotel" we are please to hear that you was please with your choice of accommodation whilst in Jakarta and in particular you mentioned the attention you received from the service staff in the Gallery Restaurant. You mentioned a couple of them... More

Syracuse, New York
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 22, 2013

I presented a 2-day seminar which was held at the hotel. The staff at the hotel, and in Indonesia in general, could not have been more kind and helpful. Service with a smile must be there motto. I met the General Manager, Darren Earle, and he seemed genuinely interested in my well-being. The room was very comfortable, though it took... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Tom Bezig, Thank you for your recent stay at Hotel Ciputra Jakarta and for writing such a comprehensive review of your stay with us. I am glad that you have found the hotel to your liking and that the facilities, staff etc matched your expectations. It was my pleasure to have had an opportunity to have a few words... More

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Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 297 hotels in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Official Description (provided by the hotel):
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 
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