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Hotel Ciputra Jakarta

Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
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Hotel Ciputra Jakarta
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274 Reviews from our TripAdvisor Community

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Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fast and efficient check in. Good size room, clean with comfortable bed. Interconnected to Ciputra mall; so it is convenient for shoppers. Good breakfast satisfy all tastes. So friendly and helpful staff. Complementary Internet. I am 100% satisfied with this hotel which is really a good value for the amount I paid. I will consider this hotel the next time... More 

Helpful?
Thank Bader76
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Bader 76, Thank you for choosing to stay at Hotel Ciputra Jakarta on your recent visit to the city and for sharing your experience with others. I am glad to read that we were able to meet your expectations and that you was most satisfied with your stay. Most importantly you found the hotel to be of good value... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have never been to a hotel where you're advised of a healthy choices. I have never been to a hotel with so many tv channels. Incredible friendly staff from the gym to housekeeping. Wow one of the best hotels I've visited in December 2015. Best of wishes to all involved. My family and I shall recommend it to anyone.

Helpful?
Thank lendiza m
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Lendiza M, Thank you for staying with us in December of last year with your family. I am please to read from your review that you was most satisfied with the hotel, it's facilities and service. I am glad that you and your family enjoyed the "healthy breakfast guide " choosing the "right" food for our bodies is so... More 

Level Contributor
16 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

the outdoor swimming pool has a cozy and fun atmosphere is nice to bring your children. the restaurant has various selection of food especially the bakery. try to stay higher level the view of jakarta's one of nice to remember.

Helpful?
Thank Domi C
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Domi C, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experiences with other readers. I am glad to read that you enjoyed your stay at Hotel Ciputra Jakarta and that we had met all your expectations. I am please that you found the hotel to be most comfortable and in particular you liked... More 

Kuala Lumpur, Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 13, 2015

Stayed at this hotel in Dec 2015. 7 of us. None complained. I big flaw in the room is the bath tub shape. You got to be really really careful while having your standing shower. USE the anti slip rubber mat provided. Otherwise you are sure to slip with the soap and all ! Management got to do something about... More 

Helpful?
Thank Bala_Reddi
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Bala_Reddi, Thank you for your recent 3 nights stay at Hotel Ciputra Jakarta. I am please that overall you was most satisfied with your stay and that you would consider future stays at Hotel Ciputra Jakarta. We do look forward to welcoming you again. Your comments are all well noted and we do appreciate your time to write this... More 

Level Contributor
127 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed December 10, 2015

The staff really shine in this hotel. They do everything they can to make your stay comfortable. The breakfast buffet is fabulous. The location is great if you need to be between the airport and the center of the city. Otherwise the location requires a taxi to go to the center. The taxi ride is only about 35,000 IR but... More 

Helpful?
Thank spiritedbolderwomen
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Spiretedbolderwomen, Thank you for your recent stay at Hotel Ciputra Jakarta as well as for your time spent to write a review to share your experience with other traveler's. I am please to read that you was satisfied with your stay here at Hotel Ciputra Jakarta and that we met your expectations. In particular you mentioned the staff shined... More 

Kuala Lumpur
Level Contributor
81 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed December 7, 2015

It's a best choice if other international brand hotels are unavailable. Breakfast is reasonable and a large sized mall is right next door. Food options are aplenty if you grow bored of the hotel restaurant.

Helpful?
Thank lous80
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear lous80, Thank you for choosing Hotel Ciputra Jakarta for your recent stay in Jakarta and for sharing your experience with others. I am please to read that overall you was satisfied with the hotels facilities and services and in particular the shopping mall attached. The mall was most convenient for you especially for dining options and it does certainly... More 

Riyadh
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 4, 2015 via mobile

We stayed here for one night, clean hotel and nice staff, my room's view was really good and beautiful. It is in the middle between the city center and the airport, so it is not good for long time staying, though there is a mall at the same building and it has many shops and restaurants, but we really needed... More 

Helpful?
Thank i3bdulghani
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear i3bdulghani, Thank you for your recent 1 night stay at Hotel Ciputra Jakarta. I am please to read that overall you was most satisfied with the hotels facilities and services. Although you was a bit disappointed with our location due to your needs to visit the center of town. I can certainly understand that and it is very important... More 

Petaling Jaya
Level Contributor
105 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 25, 2015

The hotel is not in the city centre, so you don't need a long travel time from the airport to the hotel - but it all depends where you need to go the next morning. However, in my car my meeting point was not far from the hotel. The hotel itself is located just nest to a shopping mall which... More 

Helpful?
Thank PetalingJayaHans47
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Petaling Jaya Han, Thank you for your recent short stay at Hotel Ciputra Jakarta. I am please to read that overall you was satisfied with the facilities and services received at the hotel. You mentioned in particular that the hotel staff was excellent and also that having the mall attached to the hotel was convenient for you especially for... More 

1 review
1 of 5 stars Reviewed November 20, 2015 via mobile

I just check into Ciputra on 18/11/2015 night time and was told by the receptionist that they will be fully booked on the 20/11/2015 but i can change to other room if i want to extend my stay. I thought ok fine, not a big issue if i got to change to another room as maybe some people may have... More 

Helpful?
Thank Jerry W
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Jerry W, Thank you for choosing to stay at Hotel Ciputra Jakarta for your first trip to Jakarta. I am sorry that you was most disappointed with the services received from the hotel during your stay at Hotel Ciputra Jakarta and that you had to relocate to another hotel when you had wished to extend your stay with us.... More 

Singapore, Singapore
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed November 20, 2015 via mobile

Stayed here regularly for business and it's a good location with a shopping mall attached. Room is comfortable. Toilet a bit old but functional. Breakfast is very good. Staff is helpful. Hotel has taxi service with competitive prices with premium taxis. Good rates on various hotel booking websites.

Helpful?
Thank MikeYong1A
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mike Yong 1A, Thank you for your most recent stay and review for Hotel Ciputra Jakarta. Thank you for your continued and loyal support to us as you mentioned that you stay here regularly on business. I am please to read that that our facilities and services meet your expectations which in turn makes you a returning satisfied guest.... More 

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