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Hotel Ciputra Jakarta

4.0 of 5 Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
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Hotel Ciputra Jakarta
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Hotel Ciputra Jakarta
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226 reviews from our community

Traveler rating
    52
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    44
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    6
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35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • Indonesian first
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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here before and despite its dated appearance, I quite like this hotel. I have traditionally stayed next door in the newer Central Park, but this hotel was a third of the price, so was extremely good value. Jakarta is traffic ridden, so whilst I recommend this hotel, chose your location carefully. This is West Jakarta and works... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Explorer 4444, Thank you for your recent stay and for returning back to Hotel Ciputra Jakarta! I am please to read in your review that you enjoy your stays at Hotel Ciputra Jakarta and in particular you found the hotel to be competitively priced. Your comments in regards to the traffic in Jakarta and where to choose to stay... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Room is small even for Grand Deluxe! Service is average and I'm not allowed just even for 30 minutes late check-out!! I'm frequent traveller n been stayed in various hotel in Jkt from 4* to luxury, this one just not worth it. The only pros is location, direct accesc to citraland mall, great for shopping, easy amenities n bunch of... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mr Agus L, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experience with others. I am glad that you found the hotel's location as well as the ease to access the adjoining mall convenient for your needs. Having the mall with direct access to the hotel certainly gives guests staying at Hotel Ciputra... More 

Bandung, Indonesia
Top Contributor
64 reviews 64 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love this hotel because it's located in the same building as Ciputra Shopping Mall. Also, the price of the room is valuable. The strategic location of the hotel make us easier to get to any places since a bus stop for busway is located directly accross the mall.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear cindie91, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experience with others. I am glad that you found the hotel suitable to your needs and that being attached to a shopping mall, as well as our location adjacent to a Trans Jakarta Bus Terminal / Station was very convenient for you. I do... More 

Japan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is placed next to the hotel. Once you get out the door in the hotel lobby, you will be connected to one of the largest shopping mall in Jakarta. It is also close to the airport. On the first floor of the shopping mall, there are some take out restaurants so you have many place to grab some... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mr Taro, Thank you for your recent stay at Hotel Ciputra Jakarta, I am glad to hear that you had a pleasant stay with us and that you found the hotels facilities and in particular the location convenient to your needs and requirements. Having a shopping mall attached to a hotel is a very big plus for us here... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the nearer hotel to the airport and easy to get in and out within 30 mins to airport if there are no jams. Have not been back after nearly 10 years and the place is still reasonably well kept both at the main lobby and the rooms. Staffs are all very friendly and helpful. The rooms cleanliness could... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Richard G, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review. I am glad to hear that you found everything to your liking and that after such a long period away from staying with us you found the hotel to be well kept and maintained. I do hope that it will not be so... More 

1 review
3 of 5 stars Reviewed January 21, 2015

I came here with company group for meeting, Negative : 1st : the room not ready yet until around 1.30 pm 2nd : we req triple bed, but the extra bed not come yet until we yelled to the room service. In room, we only have 1 slippers, 1 liquid soap, 1 toothbrush. 3rd : very poor signal for mobile... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Nuky H, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review of your experiences. Your comments are well noted and we do apologize that you were a bit disappointed with the facilities at Hotel Ciputra Jakarta. As you have mentioned in your review you was staying as part of a group work meeting and... More 

Hong Kong, China
Top Contributor
63 reviews 63 reviews
55 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed January 20, 2015

I knew that my experience here wasn't luxury one, so I lowering my expectation, and the result was an enjoyable one experience, they just perfect for 4 star rating. 1.Location Well connected to medium class big shopping mall, and just 30 minutes from CGK. 2.Room I didn't make request, but they give me a room with great view facing main... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear FSB_81, Thank you for your recent stay at Hotel Ciputra Jakarta and for the time to write such a comprehensive review with supporting photos. I am pleased that you found the hotel to your liking and also that it meets your expectations of how a four star hotel should be. Your comments are well noted and I will definitely... More 

Kudus, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2014

Attending training and also stayed in this hotel for 3 days, is quite enough to submit some comments. This hotel have direct connection to Ciputra Mall. This mall is very favorite in the year of 2000s as not too many malls as it is. I ever stayed in this hotel in the years of 2001 while transit from Europe just... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Christian TriS, Thank you for your patronage to Hotel Ciputra Jakarta and for writing a review of your thoughts and experiences. I am glad to hear that you found everything to your liking and that it was a "Nice Place in Town". I do note from your review that it has been along time between visits with you staying... More 

Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed December 18, 2014

Rooms The first room was infested with mites, so I was moved to a different room. No upgrade, discount or apology just moved, they did offer to have a concierge assist my move. Room service if you like any food you order cold then order room service, they specialise in cold food. Breakfast pretty good actually with a large selection... More 

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear DMDBF, Thank you for your recent stay at Hotel Ciputra Jakarta whilst on business. I am disappointed to read that you have not had a pleasant stay nor experience whilst staying with us. I do apologize that this has been the case and I am truly sorry that you have had to endure this unpleasantness. We take your comments... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed December 17, 2014

I don't usually write reviews but felt inspired to do so because of the sublime cooking, friendly professional staff, absolutely spotlessly clean ambience, and the care that went into everything in this hotel. This went right down to the thought that went into the background music and the paintings on the wall which really brought me into the Indonesian culture.... More 

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear gregorsmith, Thank you for your recent stay at Hotel Ciputra Jakarta and for changing "your ways" to write a review and more importantly to share your experiences with other travellers. Thank you for doing so and for writing such a glowing review. We are all so glad that you had a most enjoyable stay with us and that we... More 

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Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
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Hotel Style:
#28 Spa Hotel in Jakarta
#31 Business Hotel in Jakarta
#46 Luxury Hotel in Jakarta

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