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Hotel Ciputra Jakarta

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Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
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Hotel Ciputra Jakarta
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Hotel Ciputra Jakarta
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235 reviews from our community

Traveler rating
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    47
    12
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
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English first
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    (235)
  • Mar-May only
    (60)
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    (56)
  • Sep-Nov only
    (63)
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    (56)
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Jakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I think the price was too high compared to the room and services overall. I stayed at Cabana near the pool, nothing extraordinary about the room, yeah it's spacey but that's all. The swimming pool was also too small. Menu at resto was good, but not really great. The hotel has shopping mall, lots of resto to go.

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North Waltham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I always am booked into the Ciputra for my business trips to Jakarta and it is ideally located for easy access to our offices and return journey to the airport. The staff are always without exception friendly, courteous and helpful. Breakfast and room service food quality is tasty and good value. However the rooms are dated and quite tired now... More 

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Goosemac, Thank you for your recent stay at Hotel Ciputra Jakarta on your business trip. Thank you for also sharing your experience with others. I am glad that overall you seemed satisfied with your stay and the services received whilst staying at Hotel Ciputra Jakarta. Your comments in regards to the improvements needed for the hotel are all well... More 

Kuala Lumpur, Malaysia
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I returned to this hotel after trying out another nearby hotel. Positives 1. Just off the highway, and if u r on business, this can easily save u 45m-1 hr of jam time 2. 10 min away from Central Mall - the mega shopping heaven. The mall next door is quite gd too. I enjoyed shopping here. 3. Rooms -... More 

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ah Wah, Thank you for returning back to Hotel Ciputra Jakarta, it is rewarding to see our customers return! I am glad that you are satisfied with staying at Hotel Ciputra Jakarta and we do appreciate all the positive comments listed in your review. In particular you mentioned our strong commitment to the Non Smoking areas and this is... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Attached to the shopping mall means most business and food options are just a 2 minute walk away. 200m away from Starbucks and a slew of fast food places. Hotel has many English speaking employees, executive lounge in the evening is excellent.

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Gary N. Thank you for your most recent business trip and stay at Hotel Ciputra Jakarta. I am glad to read that you found the hotel to be a good location for business trips and that you in particularly found the hotel suitable to your needs. Staying in the Executive Floor rooms and enjoying the privilege and benefits staying... More 

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 12, 2015

The lobby and outlook of room look good when step in. However after used toilet, bed, bathtub, all were outdated. Aircon cannot be controlled and was cold. Toilet flush was not strong nearly choked. Bed & sheet were thin. The worst is bathtub was not international size or according standard shape. It was narrow and U depth. I slipped off... More 

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Euricatan, Thank you for your recent stay at Hotel Ciputra Jakarta and for writing a review to share with others of your experience. Your comments are well noted and I am glad to hear that you found the hotel's location most convenient, especially for your shopping needs and for access to and from the airport. Your comments in regards... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 19, 2015

If you need to be near the highway to get out of the city for work, and don't fancy the extra 45 mins each way added to your journey if you stayed in the centre of the city, at first glance this hotel might look like a good prospect. The room rates on booking.com are around half of the hotel's... More 

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Martin B, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your views with other travellers. You highlighted a lot of the hotel's strengths in your review of your stay and we do appreciate that, our location atop of one of Jakarta's larger shopping malls with five direct access points to it, saves the guest... More 

Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 25, 2015

I have stayed here before and despite its dated appearance, I quite like this hotel. I have traditionally stayed next door in the newer Central Park, but this hotel was a third of the price, so was extremely good value. Jakarta is traffic ridden, so whilst I recommend this hotel, chose your location carefully. This is West Jakarta and works... More 

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Explorer 4444, Thank you for your recent stay and for returning back to Hotel Ciputra Jakarta! I am please to read in your review that you enjoy your stays at Hotel Ciputra Jakarta and in particular you found the hotel to be competitively priced. Your comments in regards to the traffic in Jakarta and where to choose to stay... More 

1 review
3 of 5 stars Reviewed February 20, 2015 via mobile

Room is small even for Grand Deluxe! Service is average and I'm not allowed just even for 30 minutes late check-out!! I'm frequent traveller n been stayed in various hotel in Jkt from 4* to luxury, this one just not worth it. The only pros is location, direct accesc to citraland mall, great for shopping, easy amenities n bunch of... More 

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mr Agus L, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experience with others. I am glad that you found the hotel's location as well as the ease to access the adjoining mall convenient for your needs. Having the mall with direct access to the hotel certainly gives guests staying at Hotel Ciputra... More 

Bandung, Indonesia
Top Contributor
83 reviews 83 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 19, 2015

I love this hotel because it's located in the same building as Ciputra Shopping Mall. Also, the price of the room is valuable. The strategic location of the hotel make us easier to get to any places since a bus stop for busway is located directly accross the mall.

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear cindie91, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experience with others. I am glad that you found the hotel suitable to your needs and that being attached to a shopping mall, as well as our location adjacent to a Trans Jakarta Bus Terminal / Station was very convenient for you. I do... More 

Japan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 19, 2015

This hotel is placed next to the hotel. Once you get out the door in the hotel lobby, you will be connected to one of the largest shopping mall in Jakarta. It is also close to the airport. On the first floor of the shopping mall, there are some take out restaurants so you have many place to grab some... More 

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mr Taro, Thank you for your recent stay at Hotel Ciputra Jakarta, I am glad to hear that you had a pleasant stay with us and that you found the hotels facilities and in particular the location convenient to your needs and requirements. Having a shopping mall attached to a hotel is a very big plus for us here... More 

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