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All 318 Jakarta hotels

Hotel Ciputra Jakarta

4.0 of 5 Hotel   |   Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia (Grogol Petamburan)
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Ranked #54 of 318 Hotels in Jakarta
A recent review
3 of 5 stars reviewed 2 weeks ago
ACD1308 Ho Chi Minh City, null, Vietnam
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196 reviews from our community

Traveler rating
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    95
    36
    10
    6
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29
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95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Ho Chi Minh City, null, Vietnam
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I organized a regional meeting at this hotel. The hotel was reasonably priced so my expectation was not high. The service was ok, the planning and organisation of the meeting room was basic. Technical equipment was not state of the art but it suited our purposes. (Also it met our budget requirements). The food served during coffee breaks and lunch... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear ACD1308, Thank you for arranging your recent regional meeting for your company at Hotel Ciputra Jakarta and for sharing your experience with others. I do regret that we were not able to meet your expectations and that there were many areas where we can certainly improve our facilities and services to our guest / clients. It is very important... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there just one night on business. Good location as I did not have to go all the way to busy downtown. Convenient location as it is right next to a big mall with a super market. Very friendly and responsive service as well.

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear re05202014e, Thank you for your recent 1 night stay at Hotel Ciputra Jakarta and for sharing your experience with other readers. I am please to read that you found the hotel suitable for your requirements and that our location was in particular convenient for your needs. I do hope that we will have an opportunity once again to accommodate... More

singapore
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was having a short getaway in Jakarta and for the first time I ever encounter in my travelling, being denied to have breakfast due to the error in issuance of breakfast vouchers. When I checked in, I never noticed that I was given only one voucher for every day breakfast, assuming it was meant for 2 persons per room.... More

Was this review helpful? Yes 2
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ellesie, Thank you for your recent stay at Hotel Ciputra Jakarta with your family and subsequent review. We do very much appreciate the time taken to write such a comprehensive review and we do apologize again to you that we was not able to meet your expectations and that you were most disappointed with your stay. Your review and... More

Cremona, Italy
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Ciputra for several nights during my stay in Jakarta because the hotel was not too far from the customer's office. The hotel is clean, but the rooms should need a renovation, The staff is very helpful and friendly. The hotel is located in a shopping mall frequented mainly by Indonesian families. Not far there is a bigger... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear U&MC _Italy, Thank you for your recent stay at Hotel Ciputra Jakarta on your business trip. I am glad that our location was most suitable for your needs to visit your clients as well as our proximity to the airport, being attached to a shopping mall are certainly some very good reasons to choose to stay at Hotel Ciputra... More

Mumbai, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed August 12, 2014

Barely 30 min drive from Sokarno Hatta International Airport, this one is a good option to stay. It's an old hotel which is apparent from the look of the hotel itself but is good to stay in. Rooms are spacious and clean, good service. It is close to Central Park where you can even walk to. Hotel building is attached... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear The Shaks, Thank you for your stay at hotel Ciputra Jakarta and for your review to share with others. I am please to read that you found the hotel to be of good value and although we are 20 years old our facilities and services are still to your liking and expectations. You particular mentioned that our guest rooms... More

Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed at superior deluxe at 12 fl. The room quite spacious and organized. But the view was the left of the building but we still saw Jakarta in the night. The breakfast was good and juices was excellent. The swimmingpool not to big but the surrounding was great for chill out.

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Yuliana Y, Thank you for your recent stay at hotel Ciputra Jakarta as well as congratulations on your recent wedding as you mentioned you stayed with us on your "honeymoon". May you have endless happiness together and good health. Thank you for your review and for sharing with other readers your experiences at Hotel Ciputra Jakarta. I am glad... More

Singapore, Singapore
Top Contributor
95 reviews 95 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed August 9, 2014

Focus on your customer experience! Hotel staff are given instructions not to escalate to the GM! What is the GM doing? We had booked a 3 nights stay through hotel.com and our booking email clearly indicated breakfast included for Max 2. At the restaurant, we are told only 1 pax is booked. We went to the front desk and enquire... More

Was this review helpful? Yes 2
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Allantanbl, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experiences with other readers. I do apologize that we did not meet your expectations and that you had a very unpleasant experience with breakfast vouchers at both the hotel's restaurant and at the front desk whilst trying to sort the matter out. We do... More

1 review
5 of 5 stars Reviewed July 29, 2014

the room was cool. realy nice place to take a rest after long journey :) the taste of meal at sahoor was good, not like i'm dreamin the worst thing after long trip from home.. the air con is in a good condition, no noisy sound like the other engine..the internet connection was awesome, what's the speed? :) last but... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Reyhanz Z, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review titled "Excellent" I am glad to hear that you enjoyed your stay with us and that you found the hotel and it's facilities suitable to your needs and requirements. I am in particular please to read that you found the internet connection satisfactory... More

1 review
4 of 5 stars Reviewed July 8, 2014

I had a pleasant stay. The room was clean, good service from hotel's staff, healthy food provided at the restaurant. The taste of food was yummy. The location is good, very close to mall ciputra, central park and taman anggrek. I'll be back to stay at this lovely hotel again

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Eleonara D, Thank you for choosing to stay at Hotel Ciputra Jakarta and for sharing your experience with others. I am glad that you enjoyed your stay with us and that you found everything to be "Superb" I am also glad to hear that you found the Food and Beverage items served in the hotel was to your liking... More

Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 1, 2014

Hotel is nicely located near Central Park and easy access to the airport, especially Jakarta traffic can be very bad especially when it rains. One must be able to get out of the main traffic congestion of the city and on the expressway. The staff are friendly and attentive and rooms have nice amenities and ample since for two folks... More

Was this review helpful? Yes
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Tristan_Anthony, Thank you for your recent stay at Hotel Ciputra Jakarta. Based on your review of your stay with us we were able to meet your expectations and that you were pleased with your stay. Thank you for your positive comments I will ensure to share them with the team here at the hotel. I am glad to hear... More

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Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
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