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Gran Melia Jakarta

#14 of 353 Hotels in Jakarta
Certificate of Excellence
Hotel website
Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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Gran Melia Jakarta
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530 Reviews from our TripAdvisor Community

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Traveler rating
    275
    198
    41
    9
    7
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45
57
31
346
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (530)
  • Mar-May only
    (158)
  • Jun-Aug only
    (152)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (104)
All months
Houston, Texas
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was close to my office so it was the preferred hotel. I would normally stay at an American-branded hotel such as Hyatt or Marriott but in Jakarta there are security concerns that might make you think otherwise. My room was fine. I had a king bed room and it was quite large and comfortable. It is the food... More 

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Manchester
1 review
5 of 5 stars Reviewed 1 week ago

1 week business and into the Gran Melia. Much better expereience than previous visits to jakarta, I will be making sure I am booked into Gran Melia again going forward. The food, the atmosphere and helpful staff all contributed to a very enjoyable and hassle free week.

Review collected in partnership with Meliá Hotels International

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We had lunch with the family at the brunch. The food buffet selection was amazing, such a great selection.you name it, it s there. The quality was also good, everything was fresh and nicely display. It s really a great place to spend a part of your family Sunday.

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Calgary, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very well run. Food excellent. Pool area very modest (is a temporary facility for next 2 years or so). Internet is good in rooms and lobby areas. location is convenient and taxi services very good. out of hotel dining limited in the immediate area. Staff very good, courteous, and competent.

Review collected in partnership with Meliá Hotels International

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Great 5 star Hotel. Rooms are very clean and bed is super comfortable. Great breakfast and food overall. Staff are super friendly. Had a great experience. Great clean Gym. Great music of a night time. Swimming Pool was great only thing missing was a bar by the pool. Would of been perfect if there was one

Review collected in partnership with Meliá Hotels International

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Hong Kong, China
Level Contributor
77 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were all helpful and smiling. Special thanks to the concierge team to went to great lengths to help me with appointment bookings. Loved the idea of smoothies at the buffet breakfast. Both the breakfast and lunch had decent variety and taste. Spa was reasonably priced for a five star spa establishment and the treatments good. Dini who did all... More 

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Perth, Australia
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Recently I stayed in the Gran Melia Hotel. It was actually by mistake, as I had originally thought of staying in the Mulia Hotel. The names are similar, I guess. After realising my mistake and taking the one hour cab ride across town in bumper-to-bumper traffic to the Gran Melia Hotel, I was not in the best of moods. Well,... More 

Review collected in partnership with Meliá Hotels International

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This our 2nd time we have stayed at this hotel and it is a truly beautiful hotel in the heart of Jakarta. We have both times stayed in the 'Red Level' where you pay a little extra but have many advantages, free soft drinks all day and between 6pm and 9pm free alcoholic drinks - beer & wine and also... More 

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Ms. Tracy, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you back to our hotel soon. With kindest regards, Dhini Maritza, Guest Experience... More 

hong kong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

don't like your reviews , lousy hotel , poor sections of drinks in the lounge . plenty of lazy staff hanging around , tried to order breakfast to the room , nothing happened , never received any breakfast .Will try to avoid melia hotels in the future

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a business trip and couldn't have asked for a better location. The inclusive brunch was exquisite and had foods from around the world as well as local Indonesian cuisine. The room was very clean, quiet, comfortable bed and the free Wifi worked extremely well. Would highly recommend!

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Ms. Michelle, Thank you for your kind message endorsing Gran Melia Jakarta as “Perfect Hotel for Business or Leisure”. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a daily basis and... More 

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