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Gran Melia Jakarta

5.0 of 5 Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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Certificate of Excellence 2014
Gran Melia Jakarta
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444 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (444)
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    (93)
  • Jun-Aug only
    (130)
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    (116)
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Hong Kong, China
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
324 helpful votes 324 helpful votes
4 of 5 stars Reviewed 1 week ago

It's very good place and really excellent staff . I found it very useful for the people how come to Indonesia . The location is very good where you can find yourself in the middle of Jakarta . Finally i just wanna say thank you for all the staff who work there

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1 review
5 of 5 stars Reviewed 1 week ago

It's very good place and really excellent staff . I found it very useful for the people how come to Indonesia for the first time . The location is very good where you can find yourself in the middle of Jakarta . Finally i just wanna say thank you for all the staff who work there and specially "Indah Ganda"... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It a great hotel and not so expensive. Its Melia's Style Rooms are nice and all facilities that you may need are available. The food is excellent. You can try so many variety of food. The personnel is nice and warm.

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last week for 2 nights and have a mix feeling. The value of this hotel is people, from security to reception, from porter to coffee shop, who provides a world class customer service. This is no easy challenge for a hotel, and I usually see a disappointing service at breakfast for example, while Gran Melia maintains a... More 

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Makati, Philippines
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love their breakfast and lunch buffet. Also try their dimsum eat all you can during lunch time at their Chinese resto. The rooms are superior. Their staff are very friendly. Internet speed though is a little slow, this they need to improve

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Top Contributor
59 reviews 59 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a chance to stay twice at the Gran Melia for one night on my last two Jakarta trips and would certainly recommend it. This is one of the hotels where I would like tripadvisor to allow half stars because it is closer to 4.5 stars than to 4 stars. Check-in was fast and painless, early check-in was not an... More 

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Spain
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel to enjoy Jakarta. Good location, amazing lobby!!!! the service is really amazing is the first time that service called me from the room service every night after dinner in order to check how was the food. Good relax, confortable bed. Wide room, good gym. All you can expected from a hotel.

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, We're so glad to hear you were happy with our facilities and our service especially our lobby design. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Guest Experience Manager More 

United States
Top Contributor
62 reviews 62 reviews
27 hotel reviews
343 helpful votes 343 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This property is below average in service. Amenities were missing from the room. The Chinese restaurant is only open limited hours. When attempting to go their advertised weekend dim sum lunch, they said they were fully booked with Groupon reservations. To fully book, and not allow hotel guests any space is ridiculous. The Japanese restaurant next door is excellent, the... More 

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, Thank you for your positive review. Your positive feedback in regards of internet charges and hotel service have been well warmly received and I have personally shared your comments to improve our excellent service. Hope we will have the opportunity to make your stay more enjoyable on your next visit. Thank you for your valuable feedback and we... More 

Manila, Philippines
Contributor
12 reviews 12 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: - Room was spacious and comfortable - Complimentary Internet connection was fast - Breakfast buffet was tasty - Service was warm and accommodating Cons: - Bathroom needs refurbishing; there's soap scum on the edges of the wall and the drains were loose. Using the hairdryer was quite difficult because you had to keep your finger pressed on the handle... More 

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, Thank you for your positive review. We are delighted that you found the hotel service and guest rooms are nice. Your positive feedback in regards of bathroom have been well warmly received and I have personally shared your comments to improve our excellent service. Hope we will have the opportunity to make your stay more enjoyable on your... More 

Quezon City, Philippines
Contributor
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at Gran Melia for 7 nights in a Premier Room with my spouse this January 2015. Room was perfect! Breakfast and lunch buffet at the Cafe Gran Via were of wide selection and high quality - international cuisine. The Japanese restaurant Yoshi Izakaya also served food with finest ingredients for its buffet. Most of all was the customer service... More 

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest , Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially the guest room, staffs, and also our Japanese Restaurant Yoshi Izakaya. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you... More 

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Additional Information about Gran Melia Jakarta

Address: Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Jakarta 5*
Number of rooms: 407
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Also Known As:
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia
Hotel Style:
#4 Romantic Hotel in Jakarta
#9 Spa Hotel in Jakarta
#12 Business Hotel in Jakarta
#13 Luxury Hotel in Jakarta
#16 Family Hotel in Jakarta

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