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All 316 Jakarta hotels

Gran Melia Jakarta

5.0 of 5 Hotel   |   Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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89%
Ranked #10 of 316 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Too R Kuala Lumpur, Malaysia
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361 people have reviewed this hotel

Traveler rating
    190
    125
    34
    7
    5
See reviews for
22
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241
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights on a business trip. Have not been to Jakarta for many years and it was my first time staying at this hotel. Overall experience is satisfying especially the comfort of the room which is big and refreshing. My main comment would be the security personnel at the hotel entrance. Those guys are the most courteous that... More

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Asker, Norway
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for business travel for 2 nights and very satisfied with the room, bed, bathroom, amenities, etc. As of typical Indonesian big hotels, they serve fantastic selection during breakfast. However it seems to me they are focusing more on quantity than quality. Food taste was so-so even what I took was Nasi Goreng (Indonesian typical food). Again, during the... More

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best hotels I have stayed in, definitely my top choice in Jakarta. Spacious rooms, spectacular lobby area, very helpful staff. Wi-Fi fast and reliable, with fair choice between free and paid plans. Excellent breakfast, with more options than one can eat. Highly recommended.

Was this review helpful? Yes 1
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. John, We're so glad to hear you were happy with our facilities and our service especially the buffet breakfast. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Guest Experience Manager More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had stayed in Gran Melia a couple of times last year 2013 while on business trips. The spread of buffet for breakfast is great, all sorts of food to cater for the different taste bud. Most of them are above average standard. The same for the dinner spread, i think is is about USD$30++. The room itself is nice... More

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, Dear Guest, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially the hotel staffs and the restaurants. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you back to our hotel... More

Blaricum, The Netherlands
Top Contributor
50 reviews 50 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on business and had a fine stay. The lobby is huge, the rooms big and comfortable (you will hear the morning call to prayer) and the bar and restaurants are excellent. Was particularly impressed with the staff who, without fail, are friendly and very helpful. Would definitely stay here, again.

Was this review helpful? Yes 1
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, What can we say apart from “Thank you”. Your comments about our service and staffs are noted, appreciated and are most helpful. Assuring you of our commitment to raise standards further for the benefit of all our valued guests. With kindest regards and sincere thanks, Dhini Maritza Guest Experience Manager More

Surabaya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I have stayed for 5 night in this hotel for our family vacation in jakarta....according to the reservation staff the hotel room has been renovated(premium room type). When we arrived the hotel exterior has shown that the hotel is an old hotel ( the picture in agoda is not the same ) ......this has make me worry.....check in is standard.....hotel... More

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Bapak Andri, First and foremost, on behalf of our hotel I would like thank you for staying with us and taking the time to write a review following your recent visit to Gran Melia Jakarta. Your positive feedbacks in regards of hotel exterior and room odor have been well warmly received and I have personally shared your comments to... More

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Location is a bit confusing. However, when we enter the hotel ; all the confusion is lost. Big building with huge business conference rooms. Morning breakfast was good ; since we had some tasty Alu Paranthas!

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Prashant, We're so glad to hear you were happy with our facilities and our service especially the buffet breakfast. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza Guest Experience Manager More

Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 8, 2014

Upon arrival the hotel greets you with it's grand lobby and creates a very positive experience. The staff are very friendly and escorted right up to the room. The rooms are cozy with very comfortable bed and the shower is great especially with the traffic in Jakarta the nice good shower is great to take the stress away. The decor... More

Was this review helpful? Yes 1
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, First and foremost, on behalf of our hotel I would like thank you for staying with us and taking the time to write a review following your recent visit to Gran Melia Jakarta. We are delighted that you enjoyed our Gran Melia hospitality especially the buffet restaurant. Your positive feedbacks have been well warmly received and I have... More

Gurgaon
Top Contributor
50 reviews 50 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 4, 2014

Wow - what a hotel. I had to travel last minute to Jakarta for business, and my usual 'big name chain' hotels were all booked, so I ended up getting a room at..'Gran Melia'. I had never heard of this, so didn't have high expectations. But I was blown away. It has a very nice luxurious feel with a grand... More

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Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, We're so glad to hear you were happy with our facilities and our service especially the buffet breakfast. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Manuel Quiros Resident Manager More

San Ramon, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2014

It is a great hotel , awesome buffet lunch , great looking interiors. The rooms are very neat and clean and the air conditioning is awesome. The staff is very well trained and extremely helpful. I guess I will probably stay here if I return to Jakarta.

Was this review helpful? Yes
Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, We're so glad to hear you were happy with our facilities and our service especially the buffet breakfast. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Manuel Quiros Resident Manager More

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Additional Information about Gran Melia Jakarta

Address: Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Jakarta 5*
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Also Known As:
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia

169 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Jakarta #6 Family Hotel in Jakarta #8 Spa Hotel in Jakarta #10 Luxury Hotel in Jakarta #10 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
The luxurious hotel is located in the prestigious financial and diplomatic district in the heart of Jakarta, a few minutes from the highway and 30 km from the Soekarno-Hatta international airport. Just 10 minutes from the commercial district, 15 minutes from the National Museum and Presidential Palace and 20 minutes from the nearest golf course. ... more   less 
Number of rooms
407

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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