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All 297 Jakarta hotels

Gran Melia Jakarta

5.0 of 5 Hotel   |   Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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Ranked #5 of 297 hotels in Jakarta
Certificate of Excellence 2013
A recent review
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314 people have reviewed this hotel

Traveler rating
    168
    109
    26
    7
    4
See reviews for
19
38
23
205
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Jakarta
1 review
4 of 5 stars Reviewed yesterday NEW

Not so expensive as a 5 stars hotel , at the first the staff on the 14th floor were really friendly. The staff who help me to checked in was really nice , friendly snd humble so sorry I didnt recognize his name at all.Too bad the location of the hotel not so good I need to go by taxi... More

Review collected in partnership with Melia Hotels International

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Jakarta
1 review
5 of 5 stars Reviewed 1 week ago NEW

a 4 day break in Jakarta was topped by our stay at this hotel. Red Level ................. Excellent! Staff are an absolutely pleasure to encounter and will go out of there way to assist in any need. We will be back. (I only gave an average rating for sleep as the local mosque calls for prayer for a very lengthy... More

Review collected in partnership with Melia Hotels International

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Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, Thank you for your kind message endorsing Gran Melia Jakarta as “Top Quality”. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a daily basis and it will always be your... More

Jakarta
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Grand Melia several times for business. Stay has always been pleasant and service always comes with a smile. In my opinion, great location too – central to where my clients are. Rooms are inviting and very comfortable. Breakfast has an array of cuisines to choose from.

Review collected in partnership with Melia Hotels International

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Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, What can we say apart from “Thank you”. Your comments about our service and staffs are noted, appreciated and are most helpful. Assuring you of our commitment to raise standards further for the benefit of all our valued guests. With kindest regards and sincere thanks, Manuel Quiros Resident Manager More

Jakarta
1 review
3 of 5 stars Reviewed 1 week ago NEW

Mostly, the service & kindness from staffs was excellent. And the others regarding quality of facilities & utilities in the hotel were good & average. Especially, Wifi was disconnected several times, and not satisfied with it.

Review collected in partnership with Melia Hotels International

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Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Choi, First and foremost, on behalf of our hotel I would like thank you for staying with us and taking the time to write a review following your recent visit to Gran Melia Jakarta. We do apologize in regards of wifi connection in your room, please accept my sincere apology in regards of this matter. I have personally... More

Seoul, South Korea
1 review
5 of 5 stars Reviewed 1 week ago NEW

it was a nice experience to stay in Gran Melia Hotel... Especially, breakfast buffet was extraordinary... And, the pool made me feel in the midst of a small tropical jungle. I'd like to strongly recommend this hotel to other people~

Review collected in partnership with Melia Hotels International

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Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Sir We thank you for taking the time to share your excellent experience regarding your recent stay. We are delighted that you enjoyed our Gran Melia hospitality especially the breakfast buffet. Your generous words will be warmly received by our team at Gran Melia Jakarta. We look forward to welcoming you back to our hotel soon. Yours sincerely, Manuel... More

Flanders, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Recommend to everyone. Upscale and pristine room. Breakfast and dinner buffet excellent. No issue adjusting room temp. Pool itself clean and clear but surroundings needed some cleaning and renovation.

Review collected in partnership with Melia Hotels International

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Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. James, We're so glad to hear you were happy with our facilities and our service. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Manuel Quiros Resident Manager More

Laoag City, Laoag, Philippines
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me say - WOW - what a hotel - great! Close to the malls and everything - enjoyed it. Second day - got stopped at the breakfast buffet as didn't have sleeves on my shirt - is hot there so don't wear those - had to get one to get served - fair enough! Each day - is a... More

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Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Dean, First and foremost, on behalf of our hotel I would like thank you for staying with us and taking the time to write a review in regards of your recent visit to Gran Melia Jakarta. We had noted your concerns in regards of noisy sound of music from lobby and update the remarks on our database so... More

Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised with my first stay this time around at this hotel. Its not in one of the central locations, but is not far far away from many major locations of Jakarta. The rooms are clean, well laid out, with good air conditioning. Two reasons I liked this place is that they do not have hefty additional charges... More

Was this review helpful? Yes
Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Sir, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient also the fact that you enjoyed our restaurants. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you back to Jakarta soon. With kindest regards, Manuel Quiros Resident Manager More

Budapest
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A well equipped hotel with spacious and very comfortable rooms, friendly and professional staff, excellent food, nice spaces for meetings and conferences. I was totally satisfied with all the services and I would definitely recommend Gran Melia if you are in Jakarta for a business trip.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Sir, Thank you for your kind message endorsing Gran Melia Jakarta as “Excellent for business trip”. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a daily basis and it will always... More

Marsa Alam
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I don't confuse cheap for value. This hotel is not cheap, but it is not expensive either and it has to be the friendliest 5 star 'grand' hotel I've been to. Sometimes there can be a pompous air in these large city hotels but not so with the Grand Melia where the staff are well trained but also genuinely happy... More

Was this review helpful? Yes 1
Manuel Q, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Luke, We thank you for taking the time to share your excellent experience regarding your recent stay. We are delighted that you enjoyed our Gran Melia hospitality especially the Red Level. Your generous words will be warmly received by Imam and Lipi at Gran Melia Jakarta. We look forward to welcoming you back to our hotel soon. Yours... More

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Additional Information about Gran Melia Jakarta

Also Known As:
Gran Melia Jakarta Hotel
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia
Address: Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jakarta
#5 Family Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#7 Business Hotel in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Jakarta 5*
Official Description (provided by the hotel):
The luxurious hotel is located in the prestigious financial and diplomatic district in the heart of Jakarta, a few minutes from the highway and 30 km from the Soekarno-Hatta international airport. Just 10 minutes from the commercial district, 15 minutes from the National Museum and Presidential Palace and 20 minutes from the nearest golf course. ... more   less 
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