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Gran Melia Jakarta

#14 of 393 Hotels in Jakarta
Certificate of Excellence
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Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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1 room 1 adult
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694 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed during new year eve, got a free upgrade to superior room which is really nice, the front desk really quick and helpful. the room itself is really big and really comfy, with a big bathtub and big bed and sofa for sleeping as well. the swimming pool really nice, i purposely to stay here to bring my nieces... More 

Helpful?
Thank BetterThanNew
Lloydminster, Canada
Level Contributor
256 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of those real Five Star hotels that one finds in Asia. The hotel was about 40 minutes from the airport (with no traffic in the afternoon). There is a security check, which includes walking through a metal detector. The lobby is huge, and open. The rooms can be a bit of a walk, with secure floors. The... More 

Helpful?
Thank Sandeepina
Clemson, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall the hotel is a very nice hotel. It is clean and offers excellent services (Spa, Gym, Pool, etc).. The only issue I had was trying to redeem the daily food and beverage credit that I received when I booked on line. The credit is not a cumulative credit and must be used each day. Was not made clear upon... More 

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank Bryan S
Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

很不错的酒店,名字对我来说是陌生的,体验是可人的。😊 第一在雅加达市里住宿,感谢当地同事的推荐。服务很不错,听说当地服务业人员部分收入靠tips,就在出门时给大厅里守候着为客人服务拎包的大爷一点小费,似乎超出其期待,有点让我不好意思。Nice stay in Jan. 2016, my first time in Jakarta. Great room, amenities, breakfast and warm service. Only one pity is, I didn't notice a Red Glove in practice----maybe I was just too busy. I will try this hotel again, in Indonesia and hopefully in other country.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank xiaoyangd2016
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The red level lounge is very good the staff there are so welcoming Red level staff include Doni, Lipi, edang... just to name a few. very helpful. It's my second stay here and would not hesitate to come back

Helpful?
Thank Chris A
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been to many 5* hotels but this one surprised me: beautiful architecture, beautiful hotel and amenities, beautiful rooms, very nice staff, excellent location. Staff is very polite, not pushy, not arrogant, they dont look down on you, they are very helpful and nice especially in the lounge (Doni). Rooms are very well kept and cleaned.

Helpful?
Thank samsunday
tdh
1 review
4 of 5 stars Reviewed 2 weeks ago

clean, friendly staff and comfortable bed. The gym was also nice, i used the treadmill and the steam room. The max speed of treadmill was 7,3 kmph and it is considerably slow.. And Perhaps a small tip, sewing kit in the room.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank murtitis
Jeddah, Saudi Arabia
1 review
4 of 5 stars Reviewed 2 weeks ago

It was v nice book at ur hotel my kids enjoyed at the ball me and all my family got a relly V nice time enjoyning all ur hotel Spa and the gym was the best Meliá Hotel was the best hotel i booked in Indonisia rgards Emadeldin

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Emadeldin27
Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Gran Melia What can I say simply the best I come to Jakarta every 2 month and always stay there The staff are great especially the lady at the front her name is Indah & sainting, also Cathy always welcome me on my arrival in such polite way and with big smile the rest is perfect Try the Gym and... More 

Helpful?
Thank shalom2016
Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel location is very close to SCBD area but yet it's very quiet, thus it's good for business or pleasure. Hotel's folks are friendly and sincere in their service. The Indian breakfast is particularly good!

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Restu P
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Bapak Restu P., We're so glad to hear you were happy with our facilities and our service. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Red Glove Manager More 

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