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Gran Melia Jakarta

#13 of 345 Hotels in Jakarta
Certificate of Excellence
Hotel website
Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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Best prices for: 1 room 1 guest
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Gran Melia Jakarta
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485 reviews from our community

Traveler rating
    250
    180
    39
    9
    7
See reviews for
38
52
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321
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (485)
  • Mar-May only
    (134)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (105)
All months
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for two nights and it was worth every penny spent. The staff is helpful and make sure you are well taken care off. The restaurant got quiet good selections when it comes to breakfast, lunch or dinner. Bumped into the Austrian Chef Prinz and he was very kind to show me around and give me some helpful tips about... More 

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Bandung, Indonesia
1 review
4 of 5 stars Reviewed 3 days ago NEW

The room was nice, clean and comfort with all technology facilities. The location is far from shopping mall, resto or cafe. There is star buck's coffee, beside the hotel, which is very ok. Good experience staying in this hotel.

Review collected in partnership with Meliá Hotels International

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New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed three days at Gran Melia. This is my first stay there. very beautiful lobby area, beautifully designed lobby bar area. Staffs are very friendly , always smile and ready to help. Select the rooms at red level rooms, which located from 14 to 16 floor. You can enjoy service at Red Level Executive Club Lounge from Breakfast to... More 

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Bremerhaven, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

Remarkable experience. I have told friends and family about the perfect stay even without being asked. What I have liked most is the perfect attention of all staff I have met. Polite, charming and with a personal note!

Review collected in partnership with Meliá Hotels International

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Asia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually stay at the Gran Melia Jakarta hotel on business trips. The hotel staff is very helpful. Breakfast is good with varieties of cuisines - Indonesian, Japanese, Western, and desserts. The Japanese restaurant at the hotel has a great set menu for dinner. I tried the Chinese food at the hotel once but it was just ok. The hotel... More 

Was this review helpful? Yes 1
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, We're so glad to hear you were happy with our facilities and our service especially our restaurants. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Guest Experience Manager More 

Medan, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights during business trips within this area. Overall experiences about this hotel is quite satisfied, would likely to come back and stay at this hotel for my next business trips within this area.

Review collected in partnership with Meliá Hotels International

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Bapak Rustam, We're so glad to hear you were happy with our facilities and our servic. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Guest Experience Manager More 

Braunschweig, Germany
1 review
5 of 5 stars Reviewed 1 week ago

excellent hotel, great facilities and the friendly and very helpful staff made my stay here a very pleasant experience. the highlight certainly is the breakfast and dinner buffet in the restaurant as well as the spacious lobby.

Review collected in partnership with Meliá Hotels International

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Christian, Thank you so much for your kind and generous review which is even more gratifying as I see on Trip Advisor this has scored a property five out of five. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially the restaurants. The teams here appreciate the encouraging... More 

Holte, Denmark
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was selected by our agents as it is fairly close to their office!. But I must say that that is OK with me - it is a great hotel with extreemly friendly staff, nice clean rooms, big restroom, free WiFi that actually works! Restaurant is excellent with a big selection, and temperature is very plesant (not too cold!)... More 

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Klaus, Thank you for your kind message endorsing Gran Melia Jakarta as “Great Hotel with extremely friendly staff ”. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a daily basis... More 

Bangkok
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Gran Melia Jakarta is one of the better hotels in the central Jakarta area. Room was renovated well and bed and pillows were very comfortable. Food was great in all restaurants. And one of the bars on 1st floor offered a decent 3-person jazz experience. However, the traffic in front of the hotel on Kuningan Road is one of the... More 

Review collected in partnership with Meliá Hotels International

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, Thank you for your positive review. We are delighted that you found the hotel service and restaurants are nice. Basically our hotel location is in the business district of Jakarta and surrounding with mostly office and government buildings. In this matter, we are very sorry to learn that our location was not ideal for your business demands. Hoping... More 

Trento, Italy
Top Contributor
202 reviews 202 reviews
80 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I arrived the room I had booked was not available, so I was offered an upgrade. The room was nice and the free internet was fast enough that i felt no need to purchase the higher speed option. Excellent breakfast buffet with good options, and excellent chinese restaurant. I have been told the Japanese is excellent too, but I... More 

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Mirco, Thank you so much for your kind and generous review which is even more gratifying as I see on Trip Advisor this has scored a property five out of five. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially the restaurants. The teams here appreciate the encouraging... More 

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