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All 322 Jakarta hotels

Gran Melia Jakarta

5.0 of 5 Hotel   |   Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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Ranked #10 of 322 Hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Muneharu W Japan
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387 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
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    (387)
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Japan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good : Tomato and plane yogurt were seved in each meal personally with in very good manner (thanks). My team lost mobile phone were found from the Silver taxi driver from the airport to hotel. Safety box could not be opened twice but properly and quickly repaired in each time. (but please take care it should not be happen before... More

Review collected in partnership with Melia Hotels International

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Bandung, Indonesia
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Big and beautiful lobby, sadly the pool is under renovation.. they change the theme from lagoon pool into simple modern pool. I prefer the lagoon pool for family. the hotel is old but the renovation is perfect ! we got modern and luxury ambiance in the hotel.. good buffet breakfast.

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Jakarta
1 review
5 of 5 stars Reviewed 1 week ago

Spent 2 nights here en route to Borneo. Great experience overall. Checkin was smooth and efficient. Room was on the 11th floor and was quiet well appointed and with high end amenities. Ate at the Izakia restaurant and enjoyed it very much. Went back the following night and it was just as good. Breakfast in the cafe was a buffet... More

Review collected in partnership with Melia Hotels International

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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

i stay for 3 nights here and had a chance to try out spa, two restaurants and the gym. The room is new and big. Food at buffet was so-so but food at japanese restaurant called yoshi was good. Service is excellent here except I don't like my massage so much. I had 90min javanese massage for IDR 599K so... More

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago

Due to the everyday traffic in Jakarta location is very important when choosing your hotel. The Gran Melia was very close to where needed to attend business meetings over 3 days. The check-in and check-out was smooth. The room was spacious, clean and comfortable. The breakfast buffet had a good variety and the quality was very nice. I did not... More

Review collected in partnership with Melia Hotels International

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Eric, What can we say apart from “Thank you”. Your comments about our service and staffs are noted, appreciated and are most helpful. Assuring you of our commitment to raise standards further for the benefit of all our valued guests. With kindest regards and sincere thanks, Dhini Maritza Guest Experience Manager More

Jakarta
1 review
4 of 5 stars Reviewed 3 weeks ago

I paid IDR 3,400,000 as deposit on the ery first day.. but despite of this on very next day my phone line was blocked and my entry card for the room was also blocked as hotel requires more deposit..our stay was also guaranteed by our company Hino Motors Manufacturing Indonesia..i was not allowed to change rom to delux from premium... More

Review collected in partnership with Melia Hotels International

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oelgod, denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We had a perfect and wonderfull one week holiday at Gran Melia. Everything exceeded our expectations. All the staff were very friendly. All the services were very satisfying. We look forward to come to this amazing hotel again;)

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Ms. Marta, Thank you so much for your kind and generous review which is even more gratifying as I see on Trip Advisor this has scored a property five out of five. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially the hotel staffs The teams here appreciate the... More

Wakefield, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was very impressed with this hotel, from the very friendly staff to the amazing breakfasts and rooms. I stayed on the red level and the room was fantastic, a glass wall separates the bathroom from the main bedroom meaning you can watch TV from the bath! There is a pull down blind if you need privacy however. The bed... More

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, We thank you for taking the time to share your excellent experience regarding your recent stay. We are delighted that you enjoyed our Gran Melia hospitality especially the Red Level. Your generous words will be warmly received by Elisa and Lipi at Gran Melia Jakarta. We look forward to welcoming you back to our hotel soon. Yours sincerely,... More

Singapore, Singapore
Top Contributor
111 reviews 111 reviews
16 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to attend a friend's wedding in South Jakarta area, and having to only stay one night in Jakarta, I want to make sure I rest well because I get tired easily from the flights. Gran Melia surely provided a great rest. The bed was super comfortable!!! Probably the most comfy five star hotel bed I've ever had! I... More

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, What can we say apart from “Thank you”. Your comments about our service and staffs are noted, appreciated and are most helpful. Assuring you of our commitment to raise standards further for the benefit of all our valued guests. With kindest regards and sincere thanks, Dhini Maritza Guest Experience Manager More

Jakarta
1 review
4 of 5 stars Reviewed 4 weeks ago

I had a great stay- only negatives were slow Wifi and slightly outdated and malfunctioning bathroom. Otherwise- great hotel, fantastic breakfast, and lovely staff! I would definitely stay here again upon my return to Jakarta.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Bapak Martijn, First and foremost, on behalf of our hotel I would like thank you for staying with us and taking the time to write a review following your recent visit to Gran Melia Jakarta. Your positive feedbacks in regards of wifi connection and bathroom have been well warmly received and I have personally shared your comments to improve... More

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Additional Information about Gran Melia Jakarta

Address: Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Jakarta 5*
Number of rooms: 407
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Also Known As:
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia

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