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All 318 Jakarta hotels

Gran Melia Jakarta

5.0 of 5 Hotel   |   Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
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Gran Melia Jakarta
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89%
Ranked #9 of 318 hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Abasu1963 Bhopal, India
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371 people have reviewed this hotel

Traveler rating
    196
    128
    34
    7
    6
See reviews for
23
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247
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bhopal, India
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 5 days ago NEW

Gran Melia, Jakarta is located at the busy Central Jakarta. An extremely good place to stay and carry out business meetings, it has got all the basics to host a business meeting or, a convention. The food has a wide variety, starting from local delicacies to Japanese specialities, Indian and Thai dishes, other than continental. The staff, like all Indonesian... More

Was this review helpful? Yes
Jakarta
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at this hotel 2 times and experienced always extremelly serviceminded people. Food is good . Rooms keeping good standard. Best hotel I have been staying in in Jakarta so far. Strongly recommended.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, We're so glad to hear you were happy with our facilities and our service especially the staff. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Guest Experience Manager More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there for business. Modern, stylish and nicely furnished. Room is spacious and bed is comfy. As i need to check out very early in the morning, and the breakfast starts as early as 5.30am with a good spread, i was able to take my breadfast in time. Staffs are pleasant and helpful. Will come back for my next business... More

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, We thank you for taking your valuable time to share your excellent experience regarding your recent stay. We are delighted that you enjoyed our Gran Melia hospitality. Your generous words will be warmly received by our team at Gran Melia Jakarta. We look forward to welcoming you back to our hotel soon. Yours sincerely, Dhini Maritza Guest Experience... More

Jakarta, Indonesia
1 review
1 of 5 stars Reviewed 2 weeks ago

Getting cheated by the valet parking staff denying having already received payment The Manager in charge not moved and unable to supply a complaint form when briefed about the issue The security personnel laughing of the issue ... since very probably a very usual game between themselves ... we can only assume the rest of the staff is of the... More

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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel in a good location. The food varieties in the restaurant are plenty and offer cuisines from different countries. Their staff are ensuring our comfort. The rooms are clean and big. Hotel location and atmosphere is very good. Check in & out processes were fast. Will recommend for a business trip.

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, What can we say apart from “Thank you”. Your comments about our service and staffs are noted, appreciated and are most helpful. Assuring you of our commitment to raise standards further for the benefit of all our valued guests. With kindest regards and sincere thanks, Dhini Maritza Guest Experience Manager More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights on a business trip. Have not been to Jakarta for many years and it was my first time staying at this hotel. Overall experience is satisfying especially the comfort of the room which is big and refreshing. My main comment would be the security personnel at the hotel entrance. Those guys are the most courteous that... More

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially the security staffs. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you back to our hotel soon. With kindest regards, Dhini... More

India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It is so spacious, beautiful and so modern and yet very traditional. The 'crew' of the hotel are very courteous, warm and friendly. The rooms give a good view and is very aesthetic. The Coffee Shop was huge and offering a variety of cuisines from different lands !! amazing. The spread was far and wide. The lounge for stayers should... More

Was this review helpful? Yes 1
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Balazi, Thank you for your kind message endorsing Gran Melia Jakarta as “Wowww Experience”. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a daily basis and it will always be... More

Asker, Norway
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there for business travel for 2 nights and very satisfied with the room, bed, bathroom, amenities, etc. As of typical Indonesian big hotels, they serve fantastic selection during breakfast. However it seems to me they are focusing more on quantity than quality. Food taste was so-so even what I took was Nasi Goreng (Indonesian typical food). Again, during the... More

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Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Bapak Syawalianto, First and foremost, on behalf of our hotel I would like thank you for staying with us and taking the time to write a review following your recent visit to Gran Melia Jakarta. Your positive feedbacks in regards of food quality and the service at our buffet restaurant have been well warmly received and I have personally... More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014 via mobile

One of the best hotels I have stayed in, definitely my top choice in Jakarta. Spacious rooms, spectacular lobby area, very helpful staff. Wi-Fi fast and reliable, with fair choice between free and paid plans. Excellent breakfast, with more options than one can eat. Highly recommended.

Was this review helpful? Yes 1
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. John, We're so glad to hear you were happy with our facilities and our service especially the buffet breakfast. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Guest Experience Manager More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

I had stayed in Gran Melia a couple of times last year 2013 while on business trips. The spread of buffet for breakfast is great, all sorts of food to cater for the different taste bud. Most of them are above average standard. The same for the dinner spread, i think is is about USD$30++. The room itself is nice... More

Was this review helpful? Yes
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Guest, Dear Guest, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially the hotel staffs and the restaurants. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you back to our hotel... More

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Additional Information about Gran Melia Jakarta

Address: Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Jakarta 5*
Reservation Options:
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Also Known As:
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia

169 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Jakarta #8 Spa Hotel in Jakarta #9 Luxury Hotel in Jakarta #10 Business Hotel in Jakarta #13 Family Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
The luxurious hotel is located in the prestigious financial and diplomatic district in the heart of Jakarta, a few minutes from the highway and 30 km from the Soekarno-Hatta international airport. Just 10 minutes from the commercial district, 15 minutes from the National Museum and Presidential Palace and 20 minutes from the nearest golf course. ... more   less 
Number of rooms
407

Questions & Answers

Questions? Get answers from Gran Melia Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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