We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 295 Jakarta hotels

Shangri-La Hotel Jakarta

5.0 of 5 Hotel   |   Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia (Tanah Abang)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save Saved
You added Shangri-La Hotel Jakarta to your Saves list
Shangri-La Hotel Jakarta
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #4 of 295 hotels in Jakarta
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Bill552013 Melbourne, Australia
Write a Review

558 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Turkish first
  • Any
English first
Melbourne, Australia
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Shangri La in Jakarta really is a place I love to visit.The hotel lobby/lounge area is superb for drinks & snacks and business meetings go on throughout the day & night there.The restaurants all serve wonderful food & the hotel breakfast is fantastic catering for all nationalities & diets.The rooms are great--Large & comfortable with all amenities.The swimming pool... More

Was this review helpful? Yes
Buenos Aires, Argentina
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is more tan a Hotel it is quite an experience in itself, the whole set up, the quality of service, staff always ready and capable to satisfy your requirements. Rooms are very goodr breakfast is like a tour of Asia, the happy hour at the bar overlooking the pool and with an excellent singer and music, good food and... More

Was this review helpful? Yes 1
20 reviews 20 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I had the most wonderful time staying here for 3 weeks. The staff are so friendly, food is outstanding and the facilities are excellent. Gym is great overlooking the pool. The spa is wonderful, very relaxing. Even the standard room is nice, despite being 20 years old. Concierge were very helpful offering advice on where to dine off property. I... More

Was this review helpful? Yes 1
Bangkok, Thailand
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times over the year , my last stay was from 23rd March to 27 March The service is always very full of attention , the food is superb : the choice of food for breakfast is astonishing ; the food at the Chinese , Japanese for lunch is of exceptionable quality for the... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Ok, so there are a few hiccups during my previous stay. But after I wrote a feedback, they gave me the chance to restore my opinion instead of giving me the common answer (we will highlight this to respective department blablabla..) And what can I say? The second stay was marvelous! From arrival, upgraded to Executive Suite, the room cleanliness,... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely place. A true 5 star hotel. Lovely service. nice clean modern rooms and breakfast was lush! It also has a really good bar downstairs which turned into a nightclub which was fun. Would stay at this hotel again next time I am in town.

Was this review helpful? Yes 2
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an incredible stay - this hotel has everything ! The room itself, and the level of service from the hotel staff was first class. There is a great choice of restaurants - amazing buffet breakfast, awesome Sunday brunch at Rosso and a lively night club too. As well as the main swimming pool and paddling pool, at the... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Breakfast was awesome. Short cab ride to Plaza Indonesia. Staff were well trained and very polite. Helped me to book transportation to West Jakarta to meet an important business partner. Process was fuss free and pleasant. Recommended for business travellers.

Was this review helpful? Yes 2
Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Over the last six weeks I have stayed twice in the Shangri-La, Jakarta. The same very high standards were in evidence during both stays which was very impressive and indicative of a good hotel. The staff are dedicated to offering this wonderful hospitality of the highest order which speaks well of the senior management in training them accordingly and making... More

Was this review helpful? Yes 2
Singapore, Singapore
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent two nights in the Jakarta Shangri-La in March, 2014 and as always, the Shangri-La staff exceeded my expectations. The level of service and attentiveness is excellent without being overbearing. Wireless connection in the room and Horizon lounge was good and allowed for uninterrupted work. Additionally, the room was very comfortable. I had time for a workout in the... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2

Been to Shangri-La Hotel Jakarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel Jakarta

Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta
Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Luxury Hotel in Jakarta
#6 Family Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Official Description (provided by the hotel):
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Orbitz, Agoda, Tingo, HotelTravel.com, HotelsClick, Venere, Otel and Jetsetter so you can book your Shangri-La Hotel Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Shangri-La Hotel Jakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.