Shangri-La Hotel Jakarta (Indonesia) - Hotel Reviews

Address: Kota BNI, Jl Jend Sudiman Kav. 1, Jakarta 10220, Indonesia

Region: Indonesia > Java > Jakarta

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Family Hotels in Jakarta

#6 Business Hotels in Jakarta

#7 Luxury Hotels in Jakarta

Price Range: $$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Agoda, Venere, Otel, Olotels, EasyToBook, Priceline, Stentorian NV, HotelsClick, Tingo and Hotels.com so you can book your Shangri-La Hotel Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Shangri La Hotel Jakarta; Shangri La Jakarta

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382 reviews from our community

See which rooms travelers prefer - 81 traveler tips

Nairrit

New Delhi, Delhi, India

1 review

“booking amount held up”

Reviewed June 18, 2013 NEW

I arrived in this hotel, and had a good time but what came after was really horrible. At the time of check in they blocked my card with a huge amount. Then when the hotel was assured of my payment being made by my boss, they wrote a mail to release my blocked amount. It is the 18th of June,... More

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Terence J

Bangkok, Thailand

2 reviews

“Exceptional Stay at the Shangri-La, Jakarta”

For a few years now I have been staying at the Shangri-La Hotel, Jakarta, Indonesia at least three weeks total per year and it never fails to amaze me. One would think that complacency can tend to set in with some hotels as one can be taken for granted. But not with the Shangri-La, Jakarta. The welcome is as warm... More

Terence J has 1 more review of Shangri-La Hotel Jakarta

“Pure Luxury”

Reviewed December 4, 2012

BeeHongKong

Hong Kong

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 4 cities

3 helpful votes

“Very generous buffet breakfast!”

Reviewed June 17, 2013 NEW via mobile

For those who can't start a day without full breakfast, Shangri-la is always the best choice. The hotel offers a wide range of food which will not disappoint the residents from any part if the world. When talking about the room, it is clean and tidy though a bit old fashioned. The traffic in the nearby area is bad. So,... More

JS609966

Singapore, Singapore

2 helpful votes

“Fantastic Hotel with Fantastic Staff”

Reviewed June 13, 2013 NEW

Perfect Hotel for Business and Leisure. Absolute Value for Money. I stayed for 2 nights and just got pampered by all the staff. If you have a request, it will be attended to it immediately and will be solved to your full satisfaction in no time. You will see me again in this great hotel.

Dear JS609966, We thank you for taking the time to share your positive experience regarding your recent stay. We are delighted that you enjoyed our Shangri-La hospitality. Your feedback is always important to us in order to improve our services here at Shangri-La Jakarta. We look forward to welcoming you back to our hotel soon. Yours sincerely, Gerhard Hecker More

J K

Amsterdam, The Netherlands

1 helpful vote

“Warm Welcome”

As a person who is a lot abroad, i am spending a lot of times in hotels. Whenever i go to Indonesia, Jakarta i prefer to stay at the Shangri La hotel. But hey I am special so always at the Horizon club. I really adore the club privileges above a normal room. A nice staff and always a warm... More

Dear J K, We thank you for taking the time to share your positive experience regarding your recent stay. We are delighted that you enjoyed our Shangri-La hospitality. Your feedback is always important to us in order to improve our services here at Shangri-La Jakarta. We look forward to welcoming you back to our hotel soon. Yours sincerely, Gerhard Hecker More

Jovana B

Old Bridge, New Jersey

“"Beautiful Hotel"”

Reviewed June 12, 2013 NEW

I recently stayed at the Shangri-La Hotel Jakarta. This hotel is truly a jem in Jakarta. Despite the traffic jams that happen all over Jakarta which you have no control of. This would be the case with any hotel that you chose in Jakarta. I travel a lot for business and I have stayed in my share of hotels. This... More

Dear Jovana B, It was a pleasure to read your comments regarding your recent stay. We are delighted that you enjoyed our Shangri-La hospitality and exceptional dining options. Your feedback is always important to us in order to improve our services here at Shangri-La Jakarta. We look forward to welcoming you back to Shangri-La Jakarta in the near future. Yours... More

Iain K

Glasgow, United Kingdom

“Jakarta Paradise”

Reviewed June 11, 2013

I found this Hotel exceptional. The staff were extremely helpful, efficient and genuinely friendly throughout my 2 week stay. The Hotel sits in beautiful grounds and I spent pleasant evenings after work sitting with a view of the pool having a relaxing drink. The food in the restaurants was top class with a great variety. The evening buffets were especially... More

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Dear Iain K, We thank you for taking the time to share your positive experience regarding your recent stay. We are delighted that you enjoyed our Shangri-La hospitality and exceptional dining options. Your feedback is always important to us in order to improve our services here at Shangri-La Jakarta. We look forward to welcoming you back to our hotel soon.... More

imrannasr

singapore

Senior Contributor

30 reviews

22 hotel reviews

Reviews in 20 cities

9 helpful votes

“Outstanding hotel”

Reviewed June 9, 2013

Been staying here since 1998 and just realized had never done a review. Probably my favorite hotel from a business perspective anywhere in the world! Breakfast is just out of this world..typical Shang style...but even better. The deli is excellent..Bats well what can I say..for those who want it! The Chinese Resturant has the yummiest wasabi mayo prawns! Lovely pool,... More

Dear imrannasr, We thank you for taking the time to share your positive experience regarding your recent stay. We are delighted that you enjoyed our Shangri-La hospitality and exceptional dining options. Your feedback is always important to us in order to improve our services here at Shangri-La Jakarta. We look forward to welcoming you back to our hotel soon. Yours... More

Charlotte D

Contributor

11 reviews

11 hotel reviews

Reviews in 9 cities

“Will not return to Shangri la in Jakarta”

First time, and no more return for me. This 20+ year hotel absolutely needs a refurbishment like what Mulia does every couple of years. This Shang looks stand still in its time - old furniture, outdated setup of room, very dark and dim lighting, weak water pressure from a small, fixed shower head (5 star international hotels are long using... More

Was this review helpful? Yes 2

Dear Cookie M, We truly appreciate the time that you have taken to share your experience regarding your stay with us. Your feedback is always important to us in improving our services here at Shangri-La Hotel, Jakarta. I do regret that your recent visit was marred by flaws and I would like to assure you that instant measures have been... More

Ulf B

Stockholm, Sweden

“Conferene trip”

Reviewed June 7, 2013

The hotel is quite good, however location in spite of central is in a traffic jam area. It is a pity that the BATS is one of the pick up places in Jakarta. Should not be in a 5 star business hotel. It takes some time to go to a shopping mall from this quite good hotel.

Dear Ulf B, We thank you for taking the time to share your experience regarding your recent stay. We are delighted that you enjoyed our Shangri-La hospitality and exceptional dining options. Your feedback is always important to us in order to improve our services here at Shangri-La Jakarta. We look forward to welcoming you back to our hotel soon. Yours... More

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Shangri-La Hotel Jakarta

Shangri-La Hotel Jakarta

382 reviews from our community

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