We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 317 Jakarta hotels

Shangri-La Hotel Jakarta

5.0 of 5 Hotel   |   Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia (Tanah Abang)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Weekend City Escape
Save Saved
You added Shangri-La Hotel Jakarta to your Saves list
Shangri-La Hotel Jakarta
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
90%
Ranked #3 of 317 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Isabel D Brussels, Belgium
  • Overview
  • Reviews (640)
  • Photos (287)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (135)
  • Location
  • More
true
Write a Review

640 people have reviewed this hotel

Traveler rating
    392
    189
    36
    16
    7
See reviews for
51
47
53
441
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Brussels, Belgium
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent service. Attentive staff. Worth value spa with excellent affordable treatments. Nice outside swimming pool in spite of Jakarta air pollution. Very good food, all styles. The best, the people.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
İstanbul
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have checked in to that hotel just after bad experience in another 5 star in Jakarta,when I compare with the others.. Shangri-la is just a perfect hotel in Jakarta.Hotel is like a palace! Rooms are big enough and of course very clean, the service is very good, mainly I did not have any problem in communication in english with... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Shangri-La Jakarta has always been my first choice ever since I stayed with them for the first time. Their hospitality is flawless and immaculate, especially the Horizon Club floors. This truly defines the Shangri-La branding with their impeccable service and undivided attention to every guests, making us feel really at home and well taken care of. Rooms are great. Huge... More

Was this review helpful? Yes 1
Wahroonga, Australia
Top Contributor
121 reviews 121 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 1 week ago

I was at the Singapore Shangri-La the day before. I didnt think Jakarta could live up to the same standard. But I loved it. The hotel room was beautiful and the service was wonderful. Jakarta is a crazy place but the ShangrilLa is a sanctuary

Was this review helpful? Yes 2
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Location of the hotel is very "central" of the city, although not have any next door shopping center or bars, still convienent to go to CBD areas. Nice range of choices on food provided for the breakfast. Indonesian food selection provided for dinner ordering is also good to try. Quiet room. Provided warm/cold water and apply in Gym. Apparently not... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After many stays at this Hotel, every time I arrive the feeling is so comfortable to be amongst people like caring family. It all begins at the airport meet and greet, drivers,blue bird team, concierge, security, guest relation and the Star Attraction Horizon Club Family led by Ruth Margaretha Putri and colleagues Chef Marlina, Yuli, Anggun, Nia, Triana, Grace, Ulla,... More

Was this review helpful? Yes 4
SaarLouis, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a classical hotel, amazing good service, staff speaks excellent English, breakfast one if not the best spread I have seen with great quality. Had dinner in Sato too and again great experience. Rooms a very spacious and very well designed. Lobby bar great selection of cocktails and afternoon tea, B.A.T.S bar is still going well , same... More

Was this review helpful? Yes 2
Jakarta, Indonesia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 1 night and the service was very good, almost perfect. The room on the 23rd floor gives you access to the Horizon Lounge. This is a very cozy place with free Wifi access and free newspapers for your tablet or your Laptop (Newspapers from all over the world). The best thing about this place is the food which... More

Was this review helpful? Yes 5
Jakarta, Indonesia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel,very clean room,excellent service by Sugi,Grace,Ruth,Ulla,Andri,Dayat,Hendra,Anggun,and Yuli in Horizon Club .free internet access with high speed connection.excellent sport facilities (swimmingpool,gym,tennis court,etc).

Was this review helpful? Yes 4
Bangalore, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family travelled along with me to Shangri-La Jakarta in July, people at Shangri-La went out of their way to make our holiday special. In addition to the usual warmth and friendliness that I have come to take for granted my family was also asked for what they would like to have and were provided with vegetarian dishes (momos) by... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 4
Owners: What's your side of the story?
If you own or manage Shangri-La Hotel Jakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shangri-La Hotel Jakarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel Jakarta

Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Travelocity, Orbitz, Tingo, getaroom.com, HotelTravel.com, BookingOdigeoWL, Venere, Otel and Jetsetter so you can book your Shangri-La Hotel Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta

287 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (272)
Viewed
Hotel & grounds (40)
Viewed
Dining (27)
Viewed
View from room (28)
Viewed
Pool/beach area (19)
Viewed
Bathroom (23)
Viewed
Room/suite (59)
Viewed
Family/play areas (2)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Dining (5)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Jakarta with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Jakarta #3 Spa Hotel in Jakarta #3 Family Hotel in Jakarta #3 Luxury Hotel in Jakarta #13 Romantic Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
Number of rooms
618

Questions & Answers

Questions? Get answers from Shangri-La Hotel Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer