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All 318 Jakarta hotels

Shangri-La Hotel Jakarta

5.0 of 5 Hotel   |   Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia (Tanah Abang)
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Ranked #4 of 318 hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Stallone T Jakarta, Indonesia
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642 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel is one of the best 5-star luxury hotels in Jakarta. Excellent in every aspect, the facility, the food, the restaurant, the spa, the gym, the pool, the service, and their friendly staff. The room is big with the very clean shower and bathtub. I love spending time perching at their lagoon-style pool surrounded by the high-rise building in... More

Was this review helpful? Yes 1
Brussels, Belgium
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent service. Attentive staff. Worth value spa with excellent affordable treatments. Nice outside swimming pool in spite of Jakarta air pollution. Very good food, all styles. The best, the people.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have checked in to that hotel just after bad experience in another 5 star in Jakarta,when I compare with the others.. Shangri-la is just a perfect hotel in Jakarta.Hotel is like a palace! Rooms are big enough and of course very clean, the service is very good, mainly I did not have any problem in communication in english with... More

Was this review helpful? Yes 1
Singapore, Singapore
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Shangri-La Jakarta has always been my first choice ever since I stayed with them for the first time. Their hospitality is flawless and immaculate, especially the Horizon Club floors. This truly defines the Shangri-La branding with their impeccable service and undivided attention to every guests, making us feel really at home and well taken care of. Rooms are great. Huge... More

Was this review helpful? Yes 2
Wahroonga, Australia
Top Contributor
122 reviews 122 reviews
38 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 1 week ago

I was at the Singapore Shangri-La the day before. I didnt think Jakarta could live up to the same standard. But I loved it. The hotel room was beautiful and the service was wonderful. Jakarta is a crazy place but the ShangrilLa is a sanctuary

Was this review helpful? Yes 2
Singapore, Singapore
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location of the hotel is very "central" of the city, although not have any next door shopping center or bars, still convienent to go to CBD areas. Nice range of choices on food provided for the breakfast. Indonesian food selection provided for dinner ordering is also good to try. Quiet room. Provided warm/cold water and apply in Gym. Apparently not... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After many stays at this Hotel, every time I arrive the feeling is so comfortable to be amongst people like caring family. It all begins at the airport meet and greet, drivers,blue bird team, concierge, security, guest relation and the Star Attraction Horizon Club Family led by Ruth Margaretha Putri and colleagues Chef Marlina, Yuli, Anggun, Nia, Triana, Grace, Ulla,... More

Was this review helpful? Yes 4
SaarLouis, Germany
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a classical hotel, amazing good service, staff speaks excellent English, breakfast one if not the best spread I have seen with great quality. Had dinner in Sato too and again great experience. Rooms a very spacious and very well designed. Lobby bar great selection of cocktails and afternoon tea, B.A.T.S bar is still going well , same... More

Was this review helpful? Yes 2
Jakarta, Indonesia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 1 night and the service was very good, almost perfect. The room on the 23rd floor gives you access to the Horizon Lounge. This is a very cozy place with free Wifi access and free newspapers for your tablet or your Laptop (Newspapers from all over the world). The best thing about this place is the food which... More

Was this review helpful? Yes 5
Jakarta, Indonesia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel,very clean room,excellent service by Sugi,Grace,Ruth,Ulla,Andri,Dayat,Hendra,Anggun,and Yuli in Horizon Club .free internet access with high speed connection.excellent sport facilities (swimmingpool,gym,tennis court,etc).

Was this review helpful? Yes 4
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Additional Information about Shangri-La Hotel Jakarta

Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
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Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta

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Hotel & grounds (40)
View from room (28)
Pool/beach area (19)
Dining (27)
Bathroom (23)
Room/suite (59)
Family/play areas (2)
Other (85)

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Dining (5)
Hotel & grounds (3)
Family/play areas (1)
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Room/suite (3)
Business center/function rooms (1)
Other (1)
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Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Jakarta #3 Spa Hotel in Jakarta #3 Family Hotel in Jakarta #4 Luxury Hotel in Jakarta #13 Romantic Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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