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All 313 Jakarta hotels

Shangri-La Hotel Jakarta

5.0 of 5 Hotel   |   Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia (Tanah Abang)
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Ranked #3 of 313 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Hinterbacsy Hong Kong, China
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621 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
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English first
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Checked in at noon time into this hotel. Normally call another place my home in Jakarta but wanted to try this for leisure and their pool facilities. It is a nice and well kept hotel. I did not like the receptionist pushing to sell the club floor or a suite at an additional extra charge. While some may appreciate this,... More

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London, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

when I arrived at this hotel after 36 hours of tiring travel, I was exhausted. It was late at night and I didn't pay a lot of attention to my surroundings. I was told to meet for lunch in the Lobby at noon and when I arrived, now with eyes open, I realized I had been transported to paradise. The... More

Was this review helpful? Yes 2
North East England
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this hotel for a wedding and found the service excellent. The staff cannot do enough to make your stay enjoyable. The food is presented well and more importantly tasted good. The ball room was decorated exquisitely for the evening reception.

Was this review helpful? Yes 3
Jakarta, Indonesia
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

the welcome service for the guest upon check in is very comfortable and like go home, i always choose shangri-la hotel to be my first choose. I will recommend horizen club for business people, because is very kindly man considered and is very suitable and quiet for business conference.

Was this review helpful? Yes 4
Macau, China
Top Contributor
142 reviews 142 reviews
43 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Horizon Club floor and I have to say my stay at Shangri-la was very pleasant. Eventhough the rooms could be refreshed, they are spatious and decorated with harmony. The swimming pool is huge and the gym is well furnished. It was also nice to relax and enjoy the breakfast or evening refreshments at the Horizon Club.... More

Was this review helpful? Yes 3
Bandung, Indonesia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were staying at their hotel on 12-13 July 2014 at room number 1707. At first our stay is smooth and enjoyable like usual, even though when i was checking in, I had to run to cash machine due to their edc signal is down, but I blew this problem away. That enjoyable stay is not enjoyable anymore when I... More

Was this review helpful? Yes 2
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear tayanadia, First and foremost I would like to thank you very much for your patronage at the Shangri-La Hotel, Jakarta and for taking your precious time to share your feedback.  I do regret and apologize for our security staff shortcomings in handling of this issue during your recent stay. I have addressed the matter of your concern with our... More

Echo Beach
Top Contributor
53 reviews 53 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been doing business in Indonesia for over twenty years. When evaluating where I will stay takes in a number if considerations. A1). Safety A2). Quality and service. Sad to say that but a reality. So my choice is Shangra-la. However, they do not rest on there Loral's! The quality of service is unmatched in Asia it's a place... More

Was this review helpful? Yes 4
Brussels, Belgium
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are in Jakarta and not on a budget, stay at this hotel. It is almost perfect. Drink a cocktail on the balcony of one of the suites while watching over the big durian. Great swimming pool and nice restaurant. Everything you can expect for a first class hotel.

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room is nice and clean. The staff were very friendly even though I found some unfriendly staff in the restaurant. I really like the breakfast option at the hotel. The food were delicious. But on my second day there, I found that the raw tuna in the sushi wasnt so fresh, also the bacon served was too dry and... More

Was this review helpful? Yes 2
Singapore, Singapore
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay regularly at the Shangrila in Jakarta. Its always a delightful experience, right from the moment you enter the lobby and are greeted at the reception, to the nice renovated executive rooms. The food at the coffee shop is brilliant with dishes from various countries, an outdoor smoking lounge and Bats is always good for a drink.

Was this review helpful? Yes 5
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Additional Information about Shangri-La Hotel Jakarta

Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
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Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta

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Pool/beach area (19)
Hotel & grounds (39)
Bathroom (23)
Room/suite (59)
Dining (26)
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Other (67)

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Hotel & grounds (3)
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Dining (5)
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Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Jakarta #3 Spa Hotel in Jakarta #3 Luxury Hotel in Jakarta #5 Family Hotel in Jakarta #12 Romantic Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
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