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Sari Pan Pacific Jakarta

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Jalan M H Thamrin 6, Jakarta 10340, Indonesia
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Sari Pan Pacific Jakarta
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Sari Pan Pacific Jakarta
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414 reviews from our community

Traveler rating
    130
    168
    85
    23
    8
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261
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (414)
  • Mar-May only
    (109)
  • Jun-Aug only
    (83)
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    (102)
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    (120)
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There are newer reviews for Sari Pan Pacific Jakarta
See the most recent reviews
Kuala Lumpur
Top Contributor
58 reviews 58 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 6, 2014

Stayed at this hotel for the first time. Room seems to have been refurbished. Clean and comfortable. Staff are friendly and helpful. Due to short stay I have yet to sample the Japanese food but was told it is one of the best in town. Maybe next trip will give it a try. Lounge area is reasonably space for some... More 

Was this review helpful? Yes 9
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear ajghazali, Thank you for taking the time to complete a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta. I greatly appreciate your comments regarding the excellent service by our associates who always display their warm Indonesian Hospitality. Our Keyaki Japanese restaurant continues to be recognized as one of the top Japanese Restaurants in Jakarta and... More 

Singapore, Singapore
Top Contributor
319 reviews 319 reviews
67 hotel reviews
264 helpful votes 264 helpful votes
3 of 5 stars Reviewed February 1, 2014

Location: Along arterial road, in between Plaza Indo and Monas Hotel: 1 building with one side facing the main road, pool + gym Room: Decent size for a metro, mini-bar, table, couple of sofas Positives: Location, wonderful service, decent size room Negatives: Very dated bathroom, faulty shower Ranking at time of writing: #34 of 281 in Jakarta I opted for... More 

Was this review helpful? Yes 1
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Traveleator Thank you for taking the time to post a review on TripAdvisor following your recent stay at Pan Pacific Jakarta. Our Hotel is indeed in its 38th year of operation and thus does not look as modern as some newer properties in Jakarta. Our lobby however is typical of an older era of Hotels with high ceilings, lots... More 

Kuala Lumpur, Malaysia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 27, 2014

I have been staying regularly at Sari Pan since early 2013. It become my home in Jakarta. As a black member, I get the prviliege for late check out at 6pm as well as many other benefits. The hotel service for my last trip was exceptional. Whilst I was always greeted by my name, I am pleasantly suprise with the... More 

Was this review helpful? Yes 6
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Md Fauzan E Many thanks for taking the time to post a review on TripAdvisor following your recent stay at Pan Pacific Jakarta. Thank you for choosing our Hotel as your regular residence in Jakarta and it is always wonderful to get a review from one of our very loyal guests. Our Black GHA card members stay more than... More 

Jakarta, Indonesia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 27, 2014

I have stayed here for several times with business purpose, and family purpose. For me, the location give us benefit to easily reach office area in central of Jakarta. The breakfast is OK, the taste is quite good, and the surrounding's scenery is quite nice. For your after working hours activity, you might have great culinary experiences since there are... More 

Was this review helpful? Yes 7
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear MariaMelania1234 We greatly appreciate you taking the time to complete a review on TripAdvisor following your recent stay at Sari Pan Pacific Hotel. Thank you for recognizing our key location within central Jakarta which is preferred by both business and leisure travelers. Both shopping and entertainment districts are within walking distance of our Hotel with both local and international... More 

Palembang, Indonesia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 24, 2014

I have stayed here for almost 2 months for business. Why i choose Sari Pan Pacific, just because it is valuable. you will get everything you need. you can go to theater, shopping mall, restaurant, etc just for a second :)

Was this review helpful? Yes 7
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear candraharrys Thank you for taking the time to post a review on TripAdivsor following your recent stay at Pan Pacific Jakarta. It is always great when one of our long staying guests gives us such a review and I am delighted to read that we have met all of your needs. Our location is indeed very preferable with easy... More 

Jakarta, Indonesia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2014

I have stayed at this hotel for many times during my business trip, and was upgrade as black member from GHA. With best location in the centre of jakarta and near from various restaurant and traditional food, i really enjoy my stayed. The hotel facilities are very good especially for swimming pool and sauna even i cant go to executive... More 

Was this review helpful? Yes 6
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear hardi_engineer02 Thank you for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Hotel. It is especially nice to read a review from one of our loyal guests especially our GHA Black Members who must achieve more than 30 nights per year to achieve this status. While upgrades are not always... More 

Jakarta, Indonesia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2014

Me and my Parents stayed in this hotel from December 24th to 29th 2013 for family holiday. The wifi connection is good and free for every 24 hour (we need to reconnect after 24 hour period). We got breakfast and evening meal everyday (include in the room package) . The food variations is very good (there is always wide range... More 

Was this review helpful? Yes 3
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Bayu J Firstly I would like to thank you for taking the time to post a review on TripAdvisor following your recent stay at Pan Pacific Jakarta. I am delighted that you enjoyed your stay with us and that we were able to make your experience memorable. Recently we have upgraded our WIFI and Internet experience and I am... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2014

Despite the rating, it is an economical hotel amidst the newer ones in the Thamrin/Jalan Jen district. There's good wifi and big scree TV for business folks but the room's carpet and some of the furniture really needs a change. Toilets are clean but cracks are appearing. Nice Japanese restaurant Keyaki on the ground floor but the convenience beats off... More 

Was this review helpful? Yes
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear LincolnTSG We greatly appreciate you taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta. Over the past three years we have made a number of upgrades to our Hotel such as new 42 inch Televisions, new mini fridges, new safety deposit boxes and also a significant upgrade to our guest... More 

Samarinda, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2014

I always stay in this Hotel since 1984, due to our Jakarta Office located next to the Hotel (Skyline Building). This Hotel are also located in Central Town, easy going to many interesting places. Excellent service, all staffs are very friendly, and so helpfull. Receptionist mostly given quick service when check in, done by Mrs. Fadlun, who is served with... More 

Was this review helpful? Yes 4
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Djafar2712 Thank you for taking the time to post a review on TripAdvisor following your recent stay at Pan Pacific Jakarta. It is always a pleasure to receive a review from one of our long staying loyal guests such as yourself who has enjoyed our Hotel services for the past 20 years. Our location is indeed very strategic to... More 

Surabaya
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 4, 2014

this is my fourth time staying at this hotel. It have a good location, near the CBD, famous landmark and shopping center (National Monument, Bundaran Hotel Indonesia, Plaza Indonesia, Grand Indonesia). they provide a shuttle too to the nearest shopping mall. the staff are very friendly and their services and hospitality are great. I love the food, the breakfast menu... More 

Was this review helpful? Yes 4
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear NaRae_888 Thank you for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Hotel Jakarta. Thank you for recognizing our wonderful location within Central Jakarta which is preferred for both business and leisure guests. We offer a shuttle bus to Plaza Indonesia Mall on a daily basis as the 10 minute... More 

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