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All 314 Jakarta hotels

Sari Pan Pacific Jakarta

4.0 of 5 Hotel   |   Jalan M H Thamrin 6, Jakarta 10340, Indonesia (Menteng)
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70%
Ranked #34 of 314 hotels in Jakarta
A recent review
3 of 5 stars reviewed 1 week ago
Ario A Cimanggis, Jawa Barat, Indonesia
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326 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Cimanggis, Jawa Barat, Indonesia
Contributor
18 reviews 18 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

First time you step in the room and you would find the oldskool ambiance. The carpet, furniture, bathroom all looks so old though its all working properly and in a good shape. The only modern appliances in the room was the flat screen TV. No doubt that the location is very prime. Most all major business and headquarters are located... More

Was this review helpful? Yes 2
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Ario A Many thanks for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Hotel Jakarta. Our Hotel is certainly showing its age and while we work together with our owners to achieve a renovation our management team continues to focus on guest service as well as overall cleanliness of our... More

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well, the hotel is located at the city center. it's easy for you to get food, cinema, store etc. it's also near to the highway. If you noted, most of the people stay here is business man so they stay here to get an easy access. therefore, no worry! staffs are friendly to help and assist you with transportation or... More

Was this review helpful? Yes 7
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Desieys Thank you for posting a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta. Our Location is indeed a very good location within Central Jakarta with easy access to many central businesses as well as shopping and entertainment districts. During weekdays our Hotel is mostly frequented by business travelers and on weekends we also enjoy... More

Indramayu
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at SariPan Pacific only for one night at July 4th 2014 for business. this is not the first time i stay. I really enjoyed it, it's location are near the National monument, Gambir Station and also in the night you could do window shopping at sarinah plaza or culinary night at street sabang. The room is clean, accessories... More

Was this review helpful? Yes
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear mirwan_p Many thanks for posting a review on TripAdvisor following your recent stay at Sari Pan Pacific Hotel Jakarta. Thank you for recognizing our very good location within Central Jakarta and I am glad you enjoy the adjacent restaurant and shopping districts all of which are within walking distance of our Hotel. While our Hotel is certainly starting to... More

Vancouver, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nothing bad about this hotel, prime location, little old hotel but still nice. Friendly staff and of course food is amazingly good. Room facility is good enought. The only make me unhappy is the receptionist girl. I was line up to check me in. And I'm at first line there. But why she want to try to help somebody behind... More

Was this review helpful? Yes 5
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Dion L Thank you for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Hotel. We greatly appreciate your review of our service and food offerings as well as our location within Central Jakarta. I am also unhappy to read about your check in experience and can assure you that all... More

Tokyo, Japan
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sari Pan Jakarta is one of recomended hotel, and i always choose to stay there. The staff services is always come from their heart and that's one the reason i stay in this hotel. Ms. Hema is always stand by at Lobby Area for our needs, never mind to help the guest in all conditions.Her kindness and smiling is one... More

Was this review helpful? Yes 7
Golly L, Executive Assistant Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Noribunh, Thank you for taking your time to complete this review on Tripadvisor. We are pleased to hear that you really enjoyed your recent stay with us and I will definitely share your high comments toward our associates to the entire team. We will ensure that you will have the same experience on your next stay with us and... More

Sofia, Bulgaria
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2014

I'm staying at SariPan Pacific for 4 nights for business. At first I was impressed by the hotel decoration. I really enjoyed it! Also my room is clean and the location of the hotel is excellent. The one thing that stands out at this hotel is the kindness of the staff. I appreciate very much the kindness and the assistance... More

Was this review helpful? Yes 7
Golly L, Executive Assistant Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Adi_dk, Thank you for taking your time to share this review on Tripadvisor, we are exceptionally happy to hear that you really enjoyed your recent stay with us. I will definitely share your high comments toward our staff to the entire team in Sari Pan Pacific Jakarta. Feedback from guests is invaluable to us as it allows us to... More

Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2014

The room was not as big as I thought it would be. I booked a room for 2 persons, the complimentary service I received however is only for 1 person, 1 welcome drink, 1 slipper, 1 chair in the room. And the only hotel I've stayed so far charged me for service to waive the parking ticket fee as hotel... More

Review collected in partnership with Raja Kamar

Was this review helpful? Yes 1
Golly L, Executive Assistant Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Hanita, Thank you for taking your time to complete this review in Tripadvisor and we have learned of the problems you encountered during your recent stay with us. Please allow me to express my sincere apologies for the inconveniences you have experienced as a result of housekeeping services in our guest room. As for the parking fee, allow me... More

Kuala Lumpur
Top Contributor
92 reviews 92 reviews
49 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed June 16, 2014

stayed here for 4 days 3 nights from 13-16 June 2014. i decided to come back and stay here since my last stay in March 2012. check in was smooth and all my booking requirements were met. noted that the tv had changed to a flat screen, the pillows had been changed too. but the rest remains. they had changed... More

Was this review helpful? Yes 5
Golly L, Executive Assistant Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Akublues, Thank you for taking your time to exchange your review in Tripadvisor during your recent stay with us. The hotel has been established since 1976 and indeed the product is considerably old by now, but we have managed to upgrade some of our facilities as you mentioned. I fully agree with some of your findings during your stay,... More

Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 16, 2014

The location is great, staff is helpful,friendly,,security was Good. Taxi service was good.,breakfast very Good. Alas, the bathroom was old and mouldy. Towels were thin and old. It badly needs renovation. There is no bar in the hotel.

Was this review helpful? Yes 6
thomas_mayrhofer, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Roos1911 Thank you for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta. Our standard rooms certainly need a renovation and we are in the midst of planning for this together with our owners. Providing you with thin and old towels is completely unacceptable as we have recently upgraded our... More

San Francisco, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 15, 2014

I stay for 3 days 2 nights, 6/13 to 6/15 at Room# 908. 6/15 is my Birthday, Esa, Sherly and Hema, they all said Happy Birthday to me. Specially Hema actively sent a birthday cake for me while I check-out.

Was this review helpful? Yes 4
Golly L, Executive Assistant Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Marcos, Thank you for taking your time in communicating this review through Tripadvisor during your recent stay with us. I will definitely share your high comments toward our associates with my team in Sari Pan Pacific Jakarta and note down your special day in our system accordingly. Rest assured that you will have the same experience on your next... More

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Additional Information about Sari Pan Pacific Jakarta

Address: Jalan M H Thamrin 6, Jakarta 10340, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
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Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#26 Business Hotel in Jakarta #29 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 
Number of rooms
400

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