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Sari Pan Pacific Jakarta

#32 of 367 Hotels in Jakarta
Certificate of Excellence
Hotel website
Jalan M H Thamrin 6, Jakarta 10340, Indonesia
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1 room 1 guest
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Sari Pan Pacific Jakarta
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456 Reviews from our TripAdvisor Community

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Traveler rating
    144
    189
    89
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287
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (456)
  • Mar-May only
    (115)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (120)
All months
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

it is easy to manage a meeting there. located in the great location, and the services were great. the food is good, but the pool and the gym is very crowded. although the hotel is a bit old, it is well maintained, i just hope they change the carpet.

Was this review helpful? Yes 2
Jakarta
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff are so nice and friendly. Location of the hotel also fantastic even sometimes the traffic is so bad. Fadlun as the ambassador also has a great attitude. She always greet me with her nice smile and also immediate action for any of my needs. Front desk team also very good and polite.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 3
���v_�
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Many new people now at reception . But some the senior staff still recognize me very well. Fadlun the ambassador and her team really make my stay so comfort with her kind and nice attention . Good work from your staff to keep me as your loyal guest

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 2
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We are pleased to see guests return and delighted to serve you with a smile, which is the signature of our service. We will... More 

Pekanbaru
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stayed in Saripan Pacific Jakarta during my business visit in Jakarta since two years ago. The hotel is located in the center of business area in Jakarta and around one hour from international airport Cengkareng. The Japanese food is one of an alternative choice beside local Indonesia famous food like "Nasi Goreng". The receptionists are very friendly feels... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are glad that you enjoyed the convenience of staying at our hotel, which is a very strategic locations - in the heart of the city on the bustling Sudirman - Thamrin Road, a short walk away from public and private transportation to reach shopping district and office... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The only thing this 5 star hotel has going for it is its location. Close by the heart of Jakarta shopping. That being said, I'm a regular traveller to Jakarta and unless I'm staying at least at the Pullman Hotel just next door, the premium for staying in this location isn't worth it. Breakfast spread is just awful and the... More 

Was this review helpful? Yes
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for staying at Sari Pan Pacific Jakarta! We are delighted that you have chosen to stay with Sari Pan Pacific. As you have mentioned, we are located in the heart of the city on the bustling Thamrin-Sudirman Road, making it an ease to travel to Shopping District and Office Building surround by both public and private transportation. We... More 

Delhi
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been to Jakarta six times in last one one year.. Tried three hotels in this category.. But found this to be the best as there are lot of restaurants around..at stone throws distance..the staff is polite and forthcoming.. Nicely laid out rooms etc. Ms Ann the GM has been very accommodating our requests and feedbacks. The plus point... More 

Was this review helpful? Yes 1
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay with Sari Pan Pacific Jakarta! We are delighted that you have chosen to stay with Sari Pan Pacific Jakarta and pleased that you have enjoyed your stay. As you have mentioned, we are located in the heart of the city on the bustling Sudirman – Thamrin Road, making it an ease to travel about... More 

Thaialnd
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in the good location, near shopping mall. The room is very nice and comfortable. Wifi is the plus for this hotel even in the bedroom. Breakfast also very nice and variety of choices. Staff also friendly and helpful. Pool area is very good but when the member especially children come is very noisy. We are very happy... More 

Was this review helpful? Yes 4
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We are also glad that you enjoyed the convenience of staying at our hotel, and that you exceptionally enjoyed the breakfast and use of... More 

Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been using this hotel every year as a seminar venue. They respond quickly with a smile on our request. Participants are also very pleased. If you have trouble, you can ask Mr. Daniel at reception. If you want to the venue reservation you can ask to Ms. Fifi of the marketing department. They will not fail you in... More 

Was this review helpful? Yes 3
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have thoroughly enjoyed our Hotel' as Meeting venue and that you were impressed with the personalised service and small touches that we made to ensure that you had a most enjoyable stay with us. We are also extremely pleased to know that our... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2015

Been travelling to JKT on Business and have found the Sari Pan Pacific to be my top choice due to it's great value for money. Though the facilities are slightly old and the premium wifi is slow for it's price, the place is filled with all that a business traveler needs (24 hour gym, free wifi, breakfast and a great... More 

Was this review helpful? Yes 3
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted that you have thoroughly enjoyed your recent stay and that you were impressed with the personalised service and small touches that we made to ensure that you had a most enjoyable stay with us. We are also extremely pleased to know that our associates from... More 

Hua Hin, Thailand
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 25, 2015

This hotel is a good alternative for an expensive 5 star hotel. Although theoretical 5 stars the price and faclity matches a 4 star hotel. Its a bit outdated but that is compensated by the very friendly 5 star plus service and at the end all facilities are there including a good swimming pool. Food and breakfast are ok but... More 

Was this review helpful? Yes 2
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We are glad that you found our hotel warm and inviting, and that you exceptionally enjoyed the use of our Swimming Pool We were... More 

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