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Sari Pan Pacific Jakarta

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Jalan M H Thamrin 6, Jakarta 10340, Indonesia
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Business Package
Best prices for: 1 room 1 guest
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Sari Pan Pacific Jakarta
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Sari Pan Pacific Jakarta
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406 reviews from our community

Traveler rating
    125
    166
    84
    23
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tokyo, Japan
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I've written in before about this hotel and have been still one of the loyal customers of this hotel. While the overall facility is unquestionably old, they maintain it sufficiently. The cleanliness of the room as well as bathroom and utensils like electric kettle has no comparison according to my experience with numbers of 5 star flamboyant hotels. Having said... More 

Was this review helpful? Yes 2
Purwokerto, Indonesia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Sari Pan Pacific is an Old 5-star Hotel located in Jakarta CBD, close to Gambir Train Station. The Hotel has all 5-star facilities but everything is showing worn-out signs. The hotel is great in maintaining the old furniture and fittings and keeping it clean. Breakfast place is packed and a bit uncomfortable. Breakfast selection is very limited, especially for 5-star... More 

Was this review helpful? Yes
Jakarta, Indonesia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 21, 2015

i've been stayed at this hotel on last January 2015, i'd love to stay in pacific room, having space, magnificent, elegant, lively and liveable .. Employees will let you feel like home with extremely friendly and helpfull services, thanks giving for Samlani, Adi, Rama, Andi, Rudi, Yanu, Aldi,Choirul, Agra and all front office staffs for got me Excellent services, lovely... More 

Was this review helpful? Yes 8
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Karyanto1945 Many thanks for posting a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta Hotel. Thank you for your very kind review and I am delighted that so many of our associates made your stay memorable. We shall thank all of the associates whom you remembered by name on your behalf. Our Pacific Club rooms... More 

1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 20, 2015

I would like to commend the staff of Sari Pan Pacific Hotel-Jakarta who did excellent jobs by attending to my comforts during my recent stay (Feb 16-19, 2015) in their hotel . The safety deposit box battery being low in charge was replaced immediately. The swimming pool attendants were solicitous of my needs even during rainy days. Kudos also to... More 

Was this review helpful? Yes 10
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear A. Robles from Manila Thank you for taking the time to post a review on TripAdvisor following your recent visit to Sari Pan Pacific Jakarta. I am delighted that you enjoyed your stay in our Hotel and very proud that so many of our associates were able to make your stay memorable. Attending to issues such as a low... More 

Dumai, Indonesia
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2015

For business matter this hotel provide luxury compliment for me. Their politeness & hospitality made me feels like home. Tidy and neat room suit me well and especially for its location. Made me always wanna check in here.

Was this review helpful? Yes 9
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear precious m Thank you for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta. We truly appreciate your kind comments, and I am especially proud of my team for making you feel like home with the service they provide to you. Our location is indeed wonderful within Central Jakarta allowing... More 

Jakarta, Indonesia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 11, 2015

The staff in Sari Pan Pacific Jakarta are just fabulous, helpful, smiling. I have been to this hotel for several times and coming back not only of convenient room and the service but because of its people.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 8
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear DwiPujosutrisno Many thanks for taking the time to post a review on TripAdvior following your recent stay at Sari Pan Pacific Jakarta. All of us here greatly appreciate your kind review of our staff. I am truly blessed to have such wonderful associates all of whom embody Indonesian Hospitality which comes from the heart. I hope you will soon... More 

Japan
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 7, 2015

Staff of business center ,Mr Eko and MIss Innet provide good assistance and service for our Request.. Hotel need renewal and new fashion in room for more upto date and comfortable. Both room should be more clean and convenient.

Was this review helpful? Yes 8
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear hajime k Thank you for taking the time to write a review on TripAdvisor following your recent visit to Sari Pan Pacific Jakarta. Thank you for recognizing Mr. Eko and Ms. Innet for providing you with excellent service in our Business Center. I fully agree that our Hotel is in need of refurbishment and we continue to work with... More 

Haifa, Israel
Contributor
20 reviews 20 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 4, 2015

The hotel was picked up by my clients. They told me that wasn't a new one, but a very good one with specious rooms. And so it was. The hotel is located in the heart of Jakarta, and is very comfortable in general, and the rooms are really large. The front desk was doing it best in order to give... More 

Was this review helpful? Yes 8
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Meir N Many thanks for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta. I am delighted that our Front Desk agent made you comfortable and that you received good service from our associates. It is always great when our guests enjoy their breakfast in our Hotel as this is... More 

2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 3, 2015

Front office staff are very friendly especially Fadlun,Levy,isma,diana,rianna. Service from all of you are stunning. I will surely come back again to this hotel because of your service. Food at restaurant also have a good taste. Room are clean and tidy.

Was this review helpful? Yes 8
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Subramaniam R Thank you for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Hotel. I am delighted that you were able to remember so many of our associates by name and I shall personally thank all of them on your behalf. We are truly blessed with many outstanding associates all... More 

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 2, 2015

I came back to Jakarta and stay at Sari Pan Pacific again. Do you no why ? My answer is so simple. It's because of very friendly and excellent staffs. When I stayed at Sari Pan Pacific, I again met many excellent staffs. For example, Dimas Agi - House keeping staff. While he was making clean my room, I enjoyed... More 

Was this review helpful? Yes 7
Thomas M, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Takashi K Many thanks for taking the time to post a review on TripAdvisor following your recent stay at Sari Pan Pacific Jakarta. I am delighted that you enjoy the very friendly service from all of our associates. Ms. Andhini is our Guest Relations Officer and I am grateful that you remembered her name as well as our room... More 

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