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Sari Pan Pacific Jakarta

#33 of 357 Hotels in Jakarta
Certificate of Excellence
Hotel website
Jalan M H Thamrin 6, Jakarta 10340, Indonesia
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Sari Pan Pacific Jakarta
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445 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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  • All months
    (445)
  • Mar-May only
    (115)
  • Jun-Aug only
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  • Sep-Nov only
    (102)
  • Dec-Feb only
    (120)
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Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Been travelling to JKT on Business and have found the Sari Pan Pacific to be my top choice due to it's great value for money. Though the facilities are slightly old and the premium wifi is slow for it's price, the place is filled with all that a business traveler needs (24 hour gym, free wifi, breakfast and a great... More 

Was this review helpful? Yes 2
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted that you have thoroughly enjoyed your recent stay and that you were impressed with the personalised service and small touches that we made to ensure that you had a most enjoyable stay with us. We are also extremely pleased to know that our associates from... More 

Hua Hin, Thailand
Level Contributor
96 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a good alternative for an expensive 5 star hotel. Although theoretical 5 stars the price and faclity matches a 4 star hotel. Its a bit outdated but that is compensated by the very friendly 5 star plus service and at the end all facilities are there including a good swimming pool. Food and breakfast are ok but... More 

Was this review helpful? Yes
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We are glad that you found our hotel warm and inviting, and that you exceptionally enjoyed the use of our Swimming Pool We were... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Unexpected visit to Jakarta due to volcanic ash in denpasar, we decided to stay in this amazing hotel. From the moment we arrived till we checked out 2 days later, the staffs overall has been very professional, helpful and friendly. Lady who do the check in was smooth very efficient. I think it the same lady who do the check... More 

Was this review helpful? Yes 1
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted that you have thoroughly enjoyed your recent stay and that you were impressed with the personalised service and small touches that we made to ensure that you had a most enjoyable stay with us. We are also extremely pleased to know that our associate, did... More 

Northop, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for business for four months and was delighted with the service and the old world charm of the hotel. The gym and pool were excellent. I was upgrade immediately to a presidential suite which was of a very high standard. The service at the reception, dining room and business centre was wonderful.

Was this review helpful? Yes 4
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We are also pleased that you found our Suite Room comfortable and modern, a tranquil retreat in the heart of the city. We will... More 

Tulsa, Oklahoma
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here many times, and watched the big new buildings go up all around it. It is an older hotel with large clean rooms, a very nice pool and excellent service. After a long flight it's like visiting an old friend. The staff are great and breakfast is excellent. Good access to the business area, safe taxi's are... More 

Was this review helpful? Yes 3
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific your hotel of choice. We are pleased to know that you enjoy the warm and personalised service provided by our associates throughout the hotel. We are pleased to see guests return and delighted to serve you with a smile, which is the hallmark of our service. We look forward to welcoming you back... More 

Kediri, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Four star hotel with five-star hospitality . The hotel is close to the plaza Sarinah , central bank Bank Indonesia , suttle bus tranjakarta busway . Safe . Nice location, easy looking for apprenticeship , close to Sabang and 10 minutes from the Hotel Indonesia

Was this review helpful? Yes 4
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay with Sari Pan Pacific Jakarta! We are delighted that you have chosen to stay with Sari Pan Pacific Jakarta and pleased that you have enjoyed your stay. As you have mentioned, we are located in the heart of the city on the bustling Thamrin - Sudirman Road, making it an ease to travel around... More 

Colombo, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just concluded a visit to Jakarta to attend a conference and stayed in this hotel for 4 days and 3 nights from 6-9 July 2015. I found the hotel staff of all level was extremely courteous, friendly and supportive. In general all the services of the hotel met my expectations (value for money) including food & beverages, room facilities,... More 

Was this review helpful? Yes 3
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We have taken your feedback constructively in regarding to our facilities. Please rest assured we're work closely together with our Owners to start planning for our Hotel renovation project in the near future. We are delighted to know that the warm and friendly service provided by our associates... More 

Bengaluru (Bangalore), India
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit old, but well maintained excellent hotel in a very good location in Jakarta. Rooms are very large, linen is very clean, bed good sleep quality. Staff were very co-operative, speak decent English and extremely hospitable. They make you feel at home. A bit pricey compared to some other hotels. But, you pay when you want a 5 Star... More 

Was this review helpful? Yes 1
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have thoroughly enjoyed your recent stay and that you were impressed with the personalized service and small touches that we made to ensure that you had a most enjoyable stay with us. We look forward to having you back with us soon. Warmest... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

My family and I just checked out at Sari Pan Pacific this morning and heading to Bali. I would say I kinda like this hotel. the location was very strategic in town. We all were very happy with the services. all the staffs were super nice, friendly and efficient, even the polices in front :) love the restaurants However, the... More 

Was this review helpful? Yes 1
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that you're enjoyed the convenience of staying at our hotel, which is a very strategic locations - in the heart of the city on the bustling Sudirman - Thamrin Road. We have taken your feedback constructively in regarding to our facilities. Please rest... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff and facilties are excellent Particularly the breakfast , located in heart of commercial district near to plaza indonesia big shopping hub will like to come back...Ramadan prayer by staff was quite intresting

Was this review helpful? Yes 1
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are happy to know that you enjoy the warm and personalized service provided by our associates throughout the hotel. We are also glad that you enjoyed breakfast that presented in our Restaurant and the convenience of staying at our hotel, which is a walking distance to shopping... More 

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