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Sheraton Bandara

4.0 of 5 Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
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Sheraton Bandara
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Sheraton Bandara
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328 reviews from our community

Traveler rating
    33
    135
    99
    39
    22
See reviews for
24
65
57
154
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (68)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (99)
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    (87)
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There are newer reviews for Sheraton Bandara
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Hawaii
2 reviews
1 of 5 stars Reviewed September 21, 2011

I booked this hotel because I had an early flight. It lovely from the outside, but appears to have been built without noise insulation. The rooms on the three floors in my wing (four corridors, two doors, and an elevator ride away from the lobby) opened to a central atrium so that the sound of people coming/going or any door... More 

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Sir/Madam, Warmest Greetings from Sheraton Bandara Jakarta. Thank you for staying with us on yourlast trip in Jakarta. It was great to discover your valuable comments and feedback towards our facility and service through Tripadvisor website. I do believe this valuable comment and feedback will definitely bring our peroperty for an immdiate improvement. Please accept our sincere apology for... More 

Perth Western Australia
Top Contributor
56 reviews 56 reviews
56 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed September 20, 2011

I was pleasantly surprised with this property, I always have low expectations when staying in Jakarta but this place was quite good. I did have trouble getting a taxi to the property as they didn’t have any shuttle bus around to pick me up. Taxi drivers do try and rip you off just for a short trip. The hotel upgraded... More 

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Sir, Thank you for your comment through Tripadvisor website. It is very valuable and pleasant. We are very delighted to know that our hotel facilities and our associates able to deliver the satisfaction of our guests that what we are committing for. On this opportunity, we would like to share with you that we are doing some refurbishment project... More 

Vicenza, Italy
Top Contributor
103 reviews 103 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed September 17, 2011

is not a Sheraton standard. very low level room old and not so clean The only positive side is that is 3 minutes far from the airport ... but I repat ..is the only positive side.

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Sir, Warmest Greetings from Sheraton Bandara Jakarta. Thank you for staying with us on your last trip in Jakarta. It was great to discover your valuable comments and feedback towards our facility and service through Tripadvisor website. I do believe this valuable comment and feedback will definitely bring our peroperty for an immediate improvement. Please accept our sincere apology... More 

Canada
Top Contributor
122 reviews 122 reviews
31 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed September 7, 2011

After a long flight, this hotel's proximity to the airport was very much appreciated. Shuttle service was prompt and professional and the hotel environment is generally quiet as it is set back from the road. Yes it is a Sheraton with the expected Sheraton ammenities including 'The Link' with internet access and free lobby wifi. Morning coffee is also provided... More 

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Sir, Warmest Greetings from Sheraton Bandara Jakarta. Thank you for staying with us on your last trip in Jakarta. It was great to discover your valuable comments and feedback towards our facility and service through Tripadvisor website. I do believe this is a valuable comment and feedback will definitely bring our property for an immdiate improvement. We are currently... More 

Rio de Janeiro
Top Contributor
79 reviews 79 reviews
72 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed September 6, 2011

This is a great airport hotel, surrounded by extensive gardens and a lake. Service is good, as is the food. Good leisure facilities including a pool and large gym. Rooms are large and comfortable, if a little dated. Free transfers to and from CGK.

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Mr. Emil, Warmest Greetings from Sheraton Bandara Jakarta. Thank you for staying with us on yourlast trip in Jakarta. It was great to discover your valuable comments and feedback towards our facility and service through Tripadvisor website. I do believe this valuable comment and feedback will definitely bring our peroperty for an immdiate improvement. It is a delight to... More 

Prague, Czech Republic
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 1, 2011

Alike all the other hotels, I had a little time to spend at this one too, a quick confirmation booking through SPG site, I stayed on Mar 6, 08- It was a quick stopover on my way to Bali Sheraton Bandara may best suite for Business and quick stop trips, due to it's close proximity to the airport, A traditional... More 

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Mr. Rohit, I would like to take this opportunity to thank you for recently staying with us at Sheraton Bandara. Thank you for your feedback through the Tripadvisor website, I am very pleased to know that you enjoyed your stay with us. It is a delight to receive positive feedback on our customer service, which is what we as... More 

London, United Kingdom
Top Contributor
74 reviews 74 reviews
62 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 26, 2011

I was in the presidential suite, it was huge and very well appointed. Food was great, service little lacking. The hotel is big and a little confusing to get around. I enjoyed the pool and the location is idea for the airport.

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Mr. Rich, Warmest Greetings from Sheraton Bandara Jakarta. Thank you for your comment through Tripadvisor website. It is very valuable and pleasant. We are very delighted that our room and food are meeting your expectation. We are very pleased should you can drop us some more feedback toward your experience which you would like to share with us we... More 

Canberra Australia
Top Contributor
273 reviews 273 reviews
146 hotel reviews
366 helpful votes 366 helpful votes
4 of 5 stars Reviewed August 18, 2011

The Jakarta traffic is so bad now that I sometimes move to this hotel for an overnight stay if I have a morning flight as it can take over 2 hours in the traffic in the morning from my normal range of hotels. In fact on one occasion it took 2 hours to go 2km in the city. The hotel... More 

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Sir, Warmest Greetings from Sheraton Bandara Jakarta. Thank you for staying with us on your last trip in Jakarta. It was great to discover your valuable comments and feedback through Tripadvisor website. I do believe this valuable comment and feedback toward our hotel location and unpredictable traffic at the city will give more beneficial information to the traveler/business traveler... More 

Munich, Germany
Top Contributor
52 reviews 52 reviews
52 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed July 31, 2011

Short, but positive experience in this good-value airport hotel; flexible pick-up from / to airport which takes around 10 minutes. Frequented by many airline crews and transit passengers to Denpasar. Check-in procedures worked fine. Got a spacious suite on 3rd floor with some nice colonial flavor. Unlike most functionally oriented airport hotel, this Sheraton also took effort to put in... More 

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Mr. Travel, Warmest Greetings from Sheraton Bandara Jakarta. Thank you for staying with us on yourlast trip in Jakarta. It was great to discover your valuable comments and feedback towards our facility and service through Tripadvisor website. I do believe this valuable comment and feedback will definitely bring our property for an immediate improvement. We are currently in the... More 

Singapore, Singapore
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 20, 2011

Very good experience! Arrived at Jakarta at about 11pm, and was picked up complimentary airport shuttle by Sheraton. Room is clean, spacious & colonial-styled. Order a burger through room service for my dinner/supper, food was prompt (30mins) as committed, and pretty tasty. Had a really good night rest as compared to the very bad bed I'd the previous night at... More 

Was this review helpful? Yes
SheratonBandara_11, Manager at Sheraton Bandara, responded to this review

Dear Ms. Gong, Warmest Greetings from Sheraton Bandara Jakarta. It was great to discover your comment through Tripadvisor website. Thank you for staying with us on last July 20th on your business trip and we do really appreciate for sharing your pleasant experience with our property. We look forward to welcome you back soon on your next trip to Jakarta,... More 

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Additional Information about Sheraton Bandara

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Bandara 4*
Number of rooms: 220
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Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#31 Spa Hotel in Jakarta
#49 Luxury Hotel in Jakarta

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