The hotel is very convenient to the airport, being only a few minutes drive away. For this reason, my partner and I stayed at the property overnight before flying out from the airport. Checking in was fine, and the lobby gave a good first impression. But things went downhill once we were shown to our room. There was a moderate... more

Have been told lots of stories from coleagues about this hotel, and I cant fault it.... Buffet Breakfast amazing, Bar in the evening, staff cant do any more for you, the rooms are clean, yes there are bugs, but remember you are in Indonesia! And pack your bug spray, the hotel even provide repellent if you have forgotten your own! more

We were expecting the standard level of quality and service of a 5 star hotel in the region and were most disappointed. Having travelled between Jakarta, Singapore and Thailand over a two week period, we were ready to spend our last night in transit at Sheraton Bandara. The security check was done in a very relaxed way and no one... more

They have a check in counter IN the airport terminal and whisk you straight to the hotel in an SUV, with 24 hour shuttle service back. For that reason, this is a good option if you have to stay overnight close to the airport to catch an early morning flight, but that's really the only reason to stay. It is... more

I couldn’t agree with many writers below! This is the latest of my many stays in this magnificent hotel and has always been a very pleasant experience. Check in staff at front desk are some of the friendliest I have encountered anywhere in the world. they would interact with guests in a more personal level, crack a joke respecting “staff-guest... more

Must possibly go down as the worst Sheraton i have been to in the region. The wardrobes were cob-webbed, the in-room sandles were dirty, the wooden flooring was peeling, the bed was damp and squeaky. It was so uncomfortable, I went looking for a pub nearby to get myself smashed with alcohol to put me to sleep. Unfortunately, couldnt even... more

I have actually stayed at this hotel over 20 times and currently typing this review at the LInk lounge of the hotel. Complimentary internet access, but lounge is both hot and humid. I used to love spending the weekend at this hotel. It was my oasis away from the hussle and bussle of congested city of Jakarta. It is right... more

Having read reviews from other guests, we came prepared for disappointment--and weren't disappointed. Our room smelled like dank gym socks--which we were told would clear up once the aircon had run for a couple of hours. Wrong, the locker room smell stayed all night. The public areas and rooms are probably a decade past renovation due date, and the whole... more

It was 1 year ago now since I stayed at the Sheraton Bandara (not to be confused with its sister the Sheraton media hotel and towers) But I still remember my stay well. Unfortunately we didn't spend the night in one of its rooms but instead in the fine dining restaurant. It all started when we finally landed in Jakarta... more