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Sheraton Bandara

Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
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Sheraton Bandara
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Sheraton Bandara
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377 reviews from our community

Traveler rating
    49
    154
    109
    42
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (377)
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    (100)
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Ivins, Utah
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

On several occasions, coming and going to other Indonesian locales, we stayed at this very friendly hotel. The staff and their service has always been very good. On this last trip, we arrived with a torn suitcase unable to travel any further. The hotel staff came to the rescue with twine, rope, duct tape and plenty of encouragement. We got... More 

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Freeport, Maine
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Probably the closest hotel to the Jakarta airport, this property is set well back from the main road along a nice pond. The rooms are spread out away from the main building, providing privacy and quiet.

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Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Jakarta airport is north of the city, our house is an hour or more to the south. Sheraton Bandara maybe on airport property, 3 minutes by car. My flight was landing at midnight so I made a reservation to meet my wife here. When she arrived, she was surprised by the park like, quiet setting, distant sounds of airport traffic.... More 

Was this review helpful? Yes 1
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘Jim H’, Your words to describe your experience is meaningful for us. It is delighted to know that our resort style is able to deliver an escape experience to refresh the day from the hectic of Jakarta city. Thank you for your recognition toward our hospitality and yes for sure we will share your caring feedback to the team... More 

Jakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Been staying here twice, but never get bored. It's a cool calm serene hotel to stay and relax. My advise: wake up early and take a walk to view the lake, super best! Breakfast was awesome too, room was spacey and comfy. See u soon Sheraton Bandara

Was this review helpful? Yes 1
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘laurence2610’, Reading your comment via Tripadvisor website is cheer up our day. It is our pleasure to serve you and we are so happy to know that our landscape and environment able to give a unique experience to our guests especially for those who expect to have resort feeling in the city. We do appreciate your loyalty and thought... More 

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
18 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Sheraton Bandara is located near Soeta Int Airport. Nice hotel with warm services. The facilities are good enough. The cuisine are standard, not varian but tasted good. As an airline crew who far from home, this hotel give a very home atmoshpere.

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Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘Rezky_Febriansyah’, We do appreciate your genuine feedback and caring share regarding your overall experience via TripAdvisor website. Your thought about the cuisine varieties has already been communicated to our culinary team for our consideration. Our appreciation for hearing your feedback about our hospitality and warm experience is our core values as Sheraton Brand to connect our guests for what... More 

Dongguan, China
Top Contributor
294 reviews 294 reviews
62 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently placed near to airport and with easy access, Bandara is one of the best option for a rest between flights or for business trip. Style is great and sleep quality as well. Yes, it suffers the consequences of agin, they are renewing. Even though I'd keep this option

Was this review helpful? Yes
Edward T, Manager at Sheraton Bandara, responded to this review

Warmest Greeting from Sheraton Bandara Hotel. Your fair feedback via TripAdvisor website has reached our spirit to always maintain our standard. It is glad when knowing that you experienced a better quality of sleep and for sharing that it is our Next Generation Sweet Sleeper Bed as our signature bedding and linen for the comfort of sleeping experience. Yes, you... More 

Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived at 1am into Jakarta, and had a plane to catch in a few hours to Borneo, so I booked one night (overnight) at this Sheraton location. The locations is super close to the airport, which is super convenient - literally about 5 mins away at most. The hotel has a free pick up service, which it was great.... More 

Was this review helpful? Yes
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘cotasonia’, It is our pleasure to hear that we were able to meet your stay expectation and I do believe your valuable feedback when describing our property with give a beneficial information to the other fellow travelers. It is with regret that we were unable to accommodate you in our refurbishment room to enable you experience our new product... More 

Doha, Qatar
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Being an avid traveller, I tried to come to this hotel as often as I could. Each experience is getting better & better . When I came with my husband & stepson (which was rather a sudden trip)-the hotel was full. The general manager: Mr Andreas, kindly get us upgraded to their presidential suite. My husband & I were so... More 

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Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘eurasian_lady’, It is always great to have a continuous support and genuine feedback from our loyal member as you are. Thank you for acknowledging our hospitality to make your family had a wonderful moment with us and our commitment to always deliver our utmost services with our unique approach based on guest expectation for each of their visit. ‘eurasian_lady’,... More 

Bandar Lampung, Indonesia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I love starwood property yg slalu memberikan kesan nyaman, homie and warm. Kunjungan saya terakhir sebenarnya februari 2013. Fully apreciate for all staff who handle my needs during stay. Wonderfull lake view, swimming pool and also bar in the poolside. Nice pastry, i've ordered green tea cake for my husband birthday and he start to love green tea until now.... More 

Was this review helpful? Yes
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘Fenti Dwita A’, It is nice to discover your note when describing your experience with us. Your recognition about our effort in refreshing our products especially Sambal Tapas Outdoor Bar and Lounge is well appreciated. It is also delighted to hear about your dining experience and our culinary team were smiles when reading your feedback, thank you for that... More 

Freeport, Illinois
Top Contributor
229 reviews 229 reviews
99 hotel reviews
200 helpful votes 200 helpful votes
5 of 5 stars Reviewed April 20, 2015

We were arriving from Bali about 9 at night and worried about finding the shuttle. We emailed the hotel and told them what flight we were on and after leaving baggage, we were greeted with a gentleman with our name. He said let me help you find the shuttle. GREAT.He put us on the shuttle and we immediately knew we... More 

Was this review helpful? Yes
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘ebenezer15’ It is delighted to read your feedback via TripAdvisor website. Your jot in describing our services, hospitality and your dining experience is really make up our day cheerily. I wish your caring share comment will reach fellow travelers to know more about our property better. It is our aim to personalize the welcome experience and your recognition about... More 

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