We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Bandara

4.0 of 5 Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Bandara
Professional photos View all
Browse nearby
Sheraton Bandara
Write a Review

317 reviews from our community

Traveler rating
    32
    129
    96
    38
    22
See reviews for
24
63
56
148
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (68)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (77)
All months
Bangkok, Thailand
Top Contributor
79 reviews 79 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed one night in transit, It is the only hotel near the airport and there is a good shuttle every 30 mins. The staff are friendly and helpful. The restaurant is way below normal Sheraton standards and I was wondering why I was the only person dining. The food ordinary at best and there were a lot of mosquitoes... More

Was this review helpful? Yes 1
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘dkirwin’, Thank you for connecting with us and share your stay experience via TripAdvisor website. We have learnt your feedback about dining experience and the variety of food on the buffet, definitely our culinary team will take your constructive feedback for our consideration. Regarding the mosquitoes issue, we will take an endeavor action to eliminate the growing of mosquitoes... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Close to airport with free shuttle. Rooms are clean, but tired with noisy air conditioning. Bathroom shower curtain had mould growing on it. On the plus side, food is good and I found the staff to be exceptionally friendly. However, I have been eaten alive by mosquitos that seem to be queuing up outside your door. Internet is free and... More

Was this review helpful? Yes
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'intpilot' Thank you for your comments and for staying with us! We are grateful to hear from you about our hotel facilities and services. Your points raised have been discussed with the relevant department leaders and we have made already some action plans to deal with the issues. In regards to mosquitos, due to the raining season about to... More

Surat, India
Top Contributor
137 reviews 137 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel but old one ..Very close to airport.. Quite spacious place.. They also have a golf course.. Food was great..Shutlle service available for airport..Stayed here for just one night but was good...

Was this review helpful? Yes
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'Amansaluja12' Thank you very much for staying with us on your last visit to Jakarta! We appreciate your comments and your time spent to share your experience with others. Warm regards and safe travels, Andreas More

Bangalore, India
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Shearton Bandara is a good airport hotel, getting old and since I have been staying here for many years, the fittings in the bath rooms need to be up graded the brass is wearing off. Service is good. This time the airport pick was not well organised due to a communication error at the hotel, however the staff were apologetic... More

Was this review helpful? Yes
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'travellervenkat' Thank you for your continuous support over the years! We greatly appreciate your loyalty and look forward to many more years of your visits to our hotel. We noted your comments on the bathroom fixtures and will look into the matter. Also, we would like to let you know that we are currently at 35% refreshed rooms inventory... More

Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel coming into and leaving Jakarta Indonesia being close to airport made it easy for travel. very pleasant staff and accommodations were above average....sorry that we were not there long enough to enjoy the pool but it looked very nice

Was this review helpful? Yes
Andreas R, General Manager at Sheraton Bandara, responded to this review

Hello 'Brian L', Hope you are well and thank you for staying with us on your visit to Jakarta! We appreciate your note to us and your fellow travelers and we appreciate your kind words for our associates. We hope you have the chance to come back soon and to try out our pools :-) Warm regards, Andreas More

London, England
Top Contributor
154 reviews 154 reviews
137 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location About 5 minutes from CGK Jakarta airport by free transfer bus that leaves every 15 & 45 past the hour. To Jakarta around 1.5-2 +hours drive dependant on traffic which is guaranteed but just depends how bad it is. There is nothing near the hotel, other than a large lake. Room Stayed in a suite in 2nd block on... More

Was this review helpful? Yes
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'docdot' Greetings from Sheraton Bandara in Jakarta! Thank You for staying with us on your last visit to Jakarta. Your review is really impressive and detailed and will offer us great insight into our service and facilities on offer and perception of guests. In regards to the hotel location we would like to note that your description of traffic... More

Waleska, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The "Buddha's" playground!! Exceptional place to stay within minutes of the airport. Beautiful pool and gardens, comfortable bed and linens wonderful friendly staff!!! Would not consider staying anywhere else if I need to be close to the airport

Was this review helpful? Yes
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'ben8145' Thank you so much for the support and the great review. It was a true pleasure to read your review and i do apologize for my delayed response as I was traveling extensively and hurriedly. Really appreciate your support and your kind words for our team and the hotel! Safe travels, Andreas More

New York
Contributor
19 reviews 19 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been to Jakarta many times, but never stayed near the airport. Because I had an early morning flight this time and was worried about traffic, I decided to give the Sheraton Bandara a try. It was much nicer than I expected. My room was large and comfortable--a nice combination of Indonesian and international decorations. If I had known... More

Was this review helpful? Yes
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'balibeachboy' Thank you for staying with us on your last visit to Jakarta! We are very excited to read about our hotel with such a positive review of yours. We are truly pleased that we met and exceeded your expectations and will make sure to converse your points mentioned to the team. Including the comment about the music at... More

seattle
Top Contributor
233 reviews 233 reviews
133 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second stay here. The first was just overnight but the second was for two nights. I found this to be a very good place for short stays close to the airport. The pool is very nice and the staff friendly - say hi to Li. The tapas are good and reasonably priced. The nearby golf course is excellent and they... More

Was this review helpful? Yes
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘ Drtravels’, Thank you for sharing your stay experience tripadvisor website. Your loyalty is mean a lot to us and we do appreciate your contribution and support toward our business. We read your feedback during this afternoon briefing and I can see from the table that our team is relief when knowing that you have a good time with... More

Honolulu, Hawaii
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived last evening after a 7+ hour flight from Tokyo, follwing a 9+ hour flight from Honolulu the day before, and were understandably jet lagged. Since I knew we would be tired and not thinking particularly clearly, I emailed the hotel to send a car to transport us to the hotel (for about US$20) even though the hotel has... More

Was this review helpful? Yes
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘Pancho’, It is with our pleasure to discover your feedback and thought about our property via TripAdvisor website. We are so happy to know that you have an enjoyable stay and we are able to deliver our hospitality to make your stay exceptional. The colonial style and large landscape is purposely built to differentiate our products and to refresh... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Bandara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Bandara

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Bandara 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Starwood APAC, Expedia, Orbitz, Priceline, Agoda, Hotels.com, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your Sheraton Bandara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton

221 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (171)
Viewed
Pool/beach area (13)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (32)
Viewed
Bathroom (15)
Viewed
View from room (7)
Viewed
Dining (10)
Viewed
Business center/function rooms (1)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Dining (5)
Viewed
Bathroom (1)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay