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The Media Hotel And Towers

Jl. Gunung Sahari 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
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The Media Hotel And Towers
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194 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (58)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (43)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

On 18 juli I stay with my family, but breakfast is very poor, swimming pool is very dirty and hotel is also very dirty I advice not to stay there,I see price is very low and i booked ......... this is ex sheratin hotel but management is very poor

Was this review helpful? Yes 2
Bay Area, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Plusses first: . the bell boys are great. Friendly and great service. . breakfast by the pool is great . close to convention center. It's quickly noticeable that the Media Hotel is tired, long from the heydays of it being a Sheraton. Not very clean, water is still not filtered (common problem still in Jakarta), food is mediocre, and the... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear theycallmearex, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize for the inconvenience with the front desk staff, rest assured that I have addressed this point with my Front Office Manager and we will together make the necessary improvements. However, we are glad to hear that you... More 

Travelers are raving about these Jakarta hotels

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel already aged and smelly. In and out of hotel is not convenient due to the reception is on the second level and the ONLY way to go is through a very slow elevator. Breakfast is good though. Since the hotel is downgrade from Sheraton brand, the room is quite big.

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Bambang P, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize for the inconvenience in regards to the slow elevator. However, we are glad to know that you enjoy our breakfast and our spacious room. Once again, thank you for the feedback, to ensure that immediate improvements... More 

Jakarta
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for 1 (one) night only with my mother. I purposely chose this hotel because it is close to Ancol beach, which is where I and my mother plan to spreading the flowers on the beach to commemorate my grandmother. The room is clean and spacious. the bathtub also clean and neat. on the weekend or holiday, the... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear tnt_bt, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. We are glad to hear that you are satisfied with our facilities and our DimSum. Once again, thank you for your kind feedback and we hope that The Media Hotel & Towers will be your preferred choice for accommodation on... More 

Singapore, Singapore
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 28, 2015

This is one of the oldest hotels in Jakarta, My personal advise is don't get deceived by the Hotel Profile photo. In photo its looks great , reality is different. However it is not overly priced hotel. But the drinks and food is too pricey. Through out corridors are filled with stink of old carpet , also in rooms. Rooms... More 

Was this review helpful? Yes 1
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear CaptAPSKumar, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize for the inconvenience in regards to our Food & Beverage prices. However, we are glad to hear that you are satisfied with our room. Once again, thank you for your kind feedback and we hope that The... More 

Jakarta, Indonesia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 22, 2015

Stay just 1 (one) night in here, crowded street but nice hotel. The hotel interior is old-fashioned (Old design, interior and exterior), elevator is too slow. spacious room, clean, nice bathroom, good service from hotel staff, breakfast menu is standard but tasty!. it may have been once. If you can get a good price and its a short stay then... More 

Was this review helpful? Yes 1
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Mar2622, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize for the inconvenience in regards to the elevator that too slow. Rest assured that I have addressed this point with my Chief Engineer who will make the necessary improvements. However, we are glad to hear that you... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 of 5 stars Reviewed May 19, 2015 via mobile

I stayed here for 4 nights. By the looks of the hotel exterior I presume it was once a 4 star grand hotel. However at present the hotel is not well maintained hence the condition is pretty much at average. But I must say the facilities offered is complete and satisfactory. Customer service is all good. The hotel has good... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Shinkin Ismail, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. We are glad to hear that you are satisfied with our hospitality. Once again, thank you for your kind feedback and we hope that The Media Hotel & Towers will be your preferred choice for accommodation on your return... More 

Bangkok, Thailand
Level Contributor
171 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed May 15, 2015

Old design and interior, all dark wood, dim lighting but the rooms are well equipped and spacious. Its certainly not a 5* property these days... it may have been once. If you can get a good price and its a short stay then its fine, its close to Ancol and the thousand islands ferry port but I guess its more... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear David V, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. We believe that your comments will help us to improve our services and facilities. Sincerely yours, General Manager Erwin Sudarmin More 

Hong Kong, China
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 6, 2015

The hotel is old-fashioned and the lighting is quite dim that you're hardly for a good reading at the room. When we arrived the executive floor via the stupid elevator, we feel uncomfortable of an over-night smell came from the carpet. The buffet breakfast provided at the 6th floor is so so, nothing special and the staff are always late/slow... More 

Was this review helpful? Yes
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear DavidL, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize of the inconveniences that you had faced during your breakfast time. Please rest assured that we have addressed these points with our department concern who will make the necessary improvements, including retraining the staff on the standard... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2015

hotel interior is old-fashioned, elevator is too slow. spacious room, clean, good service from hotel staff, breakfast menu is standard but tasty! i can say its a pleasant stay at The Media Hotel and Towers

Was this review helpful? Yes 1
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear feliciagautama, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. I am pleased to read that you were generally satisfied with the hotel services and facilities. However, I do apologize, that the elevator was too slow. Rest assured that I have addressed this point with my Chief Engineer who will... More 

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