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The Media Hotel And Towers

4.0 of 5 Jl. Gunung Sahari 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
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The Media Hotel And Towers
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The Media Hotel And Towers
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165 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
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  • Indonesian first
  • Italian first
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English first
  • All months
    (165)
  • Mar-May only
    (38)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (41)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

There's many choices of restaurants and they're really maximized the facility such as hospitality, amenities, and scenery. One good of a kind is they're putting bath tub in every type of room! It's good to have a birthday party in here an at night you could feel the atmosphere of city that never sleeps because of the spot area. Oh... More 

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Chennai (Madras), India
Top Contributor
61 reviews 61 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is old one.Room s are big and spaces .Reception is at 2 nd floor.Take a separate lift to reception and another lift to rooms.On the 6 the floor swimming pool and break fast restaurant situated. Very good break fast with verities.A bus station is there opposite to this hotel.

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Bogor, Indonesia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I'm stay on this hotel from 3rd until 5th January 2015.. Here are my reviews #Positive 1) Staff were friendly and helpful, every staff gave a warm welcome.. especially staff on breakfast area, really helpful and concerns on guest needs.. 2) Breakfast on overall good, they have variety of choices and change menu everday 3) Pool really huge and gym... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear phone_id, Thank you for your detail review and I am glad you enjoyed your stay. Regarding to your negative comments, I would like to let you know that some renovations and renewal are already done, but others are still on process or on the planning to be done soon including lighting in the various hotel's area and the whole... More 

Jakarta, Indonesia
Contributor
14 reviews 14 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I choose this hotel because this place not far from kemayoran. Don't hope too much, if you just business trip or just take a rest, maybe it doesn't matter. But this hotel have nice pool and you breakfast right in front of pool, i like it.

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Djakarta98, Thank you for taking the time to share your experience regarding your recent stay with us, especially about our pool area and breakfast venue. Regarding to your subject, we really hope that you will explain in more detail so that we can improve our services. Once again, thank you for your constructive feedback. We look forward to seeing... More 

1 review
1 of 5 stars Reviewed December 18, 2014 via mobile

im traveling to jakarta to attending DWP concert in JiExpo with my 2 friends and we are disappointed about this hotel service we are staying for 2 days Dec 12 until Dec 14 in room 720 the room not cleaned neatly, the bathroom is malfunctioning inside out, the water tap leaking, bathtub leaking, even the ceiling above the shower room... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Thank you for your recent stay at The Media Hotel & Towers and for showing your staying experience with us. Our sincere apologize on behalf of any staff for the lack of respect and services that you have encountered as our guest. The type of behavior that you have experienced by our staff is totally unacceptable and I can assure... More 

Vadodara
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2014

i stayed in The Media Hotel and Towers for 4 days....i had mixed experience when i reached hotel at 2 pm which is supposed to be the official check-in time the room was not ready and they asked me to wait. i was coming all the way from India after a total travel of 18 hrs. and this is really... More 

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The-Media-Hotel, Manajer Umum at The Media Hotel And Towers, responded to this review

Dear Mr. Ashish M, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincerely apologies for the inconveniences that you had faced in regards to the check-in time and transportation in the hotel. The situation you have encountered is certainly not the usual high standards of our hotel and we... More 

Samarinda
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 8, 2014

Well, I should say that this hotels has been through a lot so they had ups and downs in certain aspects: - lobby is on second (or third, i don't know) floor. A little weird actually. - has 4 elevator which two of them has expired bell when we arrive certain floor, it sounded horrifying. So if you come at... More 

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The-Media-Hotel, Manajer Umum at The Media Hotel And Towers, responded to this review

Dear Mr. Liyo, Thank you for taking the time to share your experience regarding your recent stay with us. We are pleased to read that you were generally satisfied with the hotel services and facilities. However, I do apologize that the elevator did not work properly. Rest assured that we have addressed this point with our Chief Engineer and the... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2014 via mobile

Reaaly very nice hotel,everything is ok...room and bed very comfortable.breakfast is 5 star,super ok.personal is excellent,helpful.jacuzzi from hoteli didn't see any hotel,wonderful,very big...stream bath and sauna is very big,and effective.internet is ok.only where is hotel not clean zone.but not far than city.2 km near have shopping mall.hotel,need renovation but,I prefer without renovation this price.everytime she I go to Jakarta,stay this... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear ahmet Thank you very much for sharing your staying experience with us. We are delighted that you were impressed with both our facilities and services. Please let me know when you plan to visit us again and I look forward to welcoming you back. With my best regards, Erwin Sudarmin General Manager More 

Senior Contributor
22 reviews 22 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 2, 2014

This hotel is centrally located , it has huge reception area. one can feel that at one point of time it used 2 be good hotel , but now it needs renovation very badly .Upholstery & carpets need immediate change. restaurant does not offer very great variety in breakfast. Dining area chairs need 2 be replaced. overall it needs a... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Sangeeta S, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. We are glad that you found the hotel is centrally located. At the same note, we are perturbed that our upholstery & carpet need immediately change. We are working hard to increase our guest’s experience. we have done renovations... More 

Cirebon, Indonesia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2014

I have been stay in this hotel several times, this hotel I have a very good facilities. The room is spacious, with a very comfortable bed and pillows, bath room is clean with an elegant classic design. Breakfast is superb. Service is only a little bit below Sheraton standard which was this hotel management before Media management. Last but not... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear AndreLin Thank you for choosing The Media Hotel & Towers and taking time to share your comments with us. We are delighted to know that you are happy with your experience staying with us. We truly value your constructive comments, as we believe that they would help us to continually monitor and upgrade the quality of our service. Please... More 

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Additional Information about The Media Hotel And Towers

Address: Jl. Gunung Sahari 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#47 Spa Hotel in Jakarta
#69 Luxury Hotel in Jakarta

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