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The Media Hotel And Towers

Jl. Gunung Sahari 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
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1 room 1 adult
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220 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

good breakfast,referent kinds of food, pepole working at hotel smile,polite , especially mr.gery luthfiansha staf at the lobby he help me always,and the girls the front desk always smiling ,helpful, kind and olso mr. dany front disk staff make big help- to me with reservation.the place is near to many tourest places eazy to go.

Helpful?
Thank Nawal D
Ahmedabad, India
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I never recommend this hotel for stay. The Hotel was earlier maintained by Sheraton management so the infrastructure is good. but now the management has been changed and the service become so poor. rooms are not maintained at all. there are bugs in the room. Bathing towel are very old. "Swimming pool at 6th floor" - my god it's so... More 

Helpful?
1 Thank travellingworld27

Travelers are raving about these Jakarta hotels

Stockholm, Sweden
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay for 3 nights. The breakfast was excellent and the staffs were very helpful. The hotel rooms, pool and its building need more professional maintenance and renovation but we were happy with the service and the location it self

Helpful?
1 Thank Nohero_23
Bengaluru (Bangalore), India
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I enjoyed my stay at Media Hotel and Tower. I stayed here for 2 nights. It is very close from Mangga Dua shopping mall. Rooms were spacious. The AC was not working so, i had to complain. Overall I would rate it as a 3 star hotel. The hotel need renovation.

Helpful?
Thank Pradeep_Basu
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

this hotel in the new years eve, good hotel, delicious breakfast, they need to maintain lift since i must wait quite long to have lift to 8 floor, swimming pool and gym standart, gym equipment needs to upgrade, its too old, sauna and whirlpool is the best, big sauna and steam room, and also big whirl pool divided to hot... More 

Helpful?
Thank Denny F
Yogyakarta, Indonesia
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed December 30, 2015

The hotel is quite old. The exhaust fan in my bathroom did not work. When I asked for another room, the staff could not find one. I have to wait for 30 minutes to finally move into room with working exhaust fan. Staffs were unhelpful and unfriendly, especially towards guests who booked room through online booking service. I've stayed numerous... More 

Helpful?
Thank Andrini_R
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 2, 2015 via mobile

I stayed 1 night only at this hotel using a complimentary voucher my sister had.. The check in was ok, we got welcome drink in the lounge and were given rooms that has a connecting door.. The size of the room are not really big but the bathroom are quite spacious and has a bathtub in it.. The amenities are... More 

Helpful?
1 Thank InkeAmanda09
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear InkeAmanda, Thank you for your recent stay at The Media Hotel & Towers and sharing your experience. We are so glad you have a memorable experience during your stay at our hotel, for some unpleasant things we do apologize. I assure you in the future you can order a birthday cake along with the text on it or image... More 

Jakarta, Indonesia
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed November 2, 2015

It was a nice stay actually, but some parts of the hotel were really in need to be refurbished. Room was spacious enough, good bedding, and comfy sofa. The problems were on the bathroom and aircond. The bathroom feels really old, especially bathtub has some cracks on it. Aircond also didn't work well. But you can expect nice staffs there... More 

Helpful?
Thank Anthony S
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Anthony S, Thank you for staying with us and give some advice to our hotel. I deeply apologize to what you experienced about the bathroom and air conditioner, till’ now we are still continuing improvements to some of these facilities. Once again thank you for your compliments to our staff. On the other hand, we will pay attention to... More 

Melbourne, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 1, 2015

I've stayed in the media hotel once every couple of years since 2007. Having just stayed there again, the lack of investment is becoming a problem. The lifts overload with more than 5 people in them, so if there is a conference nearby it can (and did) take half an hour to get to the lobby, which is embarrassing if... More 

Helpful?
Thank Andrew D
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Andrew D, However, I would like to thank you for coming back and stay with us, year to year. We do apologize for the lack of our investment, until now we still continuing to maintain and repair all the things in order to functions properly, as well as all properties and facilities we had. The Mosquito’s is unacceptable and... More 

Mumbai (Bombay), India
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 21, 2015

I stayed this Hotel 3rd time in last 3 years of visit to jakarta This time experiance was bad. In my next visit will choose to go for another better Hotel. Seems 4 star hotel is operating like zero star . Needs improvements in many front Getting into lift is difficult Corridors are stinking Each occassion while having Break fast... More 

Helpful?
Thank Rashidshaikh26
The-Media-Hotel, Resident Manager at The Media Hotel And Towers, responded to this review

Dear Rashidshaikh26, First of all, I would like to thank you for coming back and stay with us. Our sincerest apologies for the lack of services that you have encountered as our guest. The type of behavior that you have experienced by our staff is totally unacceptable and rest assured it is not our usual standard. I am very sorry... More 

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