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All 295 Jakarta hotels

The Media Hotel And Towers

4.0 of 5 Hotel   |   Jl. Gunung Sahari 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
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The Media Hotel And Towers
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Ranked #100 of 295 hotels in Jakarta
A recent review
5 of 5 stars Reviewed March 10, 2014
stijn s Brussels, Belgium
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128 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Brussels, Belgium
1 review
5 of 5 stars Reviewed March 10, 2014 via mobile

As well the service as the location are just excellent for seminars. We worked for more than 1week in the media and we all felt at home. Excellent service and always with a smile. After some days the staff knows even your name. The meeting facilities are very convenient, the staff here are at all times ready to help in... More

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear stijn s, Thank you for your comment on TripAdvisor with regards to your experience at our hotel. We appreciate you taking the time to post such positive comment. It’s always great to hear that our guests enjoy themselves during their travels. I personally look forward to welcoming you back and having the opportunity of better serve you. Kind Regards,... More

Jakarta, Indonesia
Top Contributor
96 reviews 96 reviews
53 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 1, 2014

Stay one night for work, the room was ok, the view was ok, the breakfast was good. Just little bit disappointed with the service, we called the housekeeping for make-up room, and they just came too late..

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear InlyF, Thank you for taking the time providing us with the feedback about your stay with us. We are very pleased that you have had a great time during your staying with us. I can assure you that I have shared your comments with the related department for our improvement. We believe that your comments will help us to... More

Bandung, Indonesia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 9, 2014

This hotel had a weird policy for us as a guest. Security directly refuse my baggage when he ask what's inside my bag and I told it's a food heater (because I travelling with a kid). Surely I was disappointed and NEVER EVER want to stay at this hotel anymore! The concierge services also not friendly and did not give... More

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Daniel_Setiawan92, Thank you for your comment on TripAdvisor with regards to your experience at our hotel. I was very concerned about the less pleasant experience you had. Therefore I would like to apologize for the inconvenience and I can assure you that I have personally shared your comments with the related department for further investigation and improvement. Kind Regards,... More

Brighton, United Kingdom
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 1, 2014

The Media Hotel and Towers is situated in North Jakarta, a 7-8 min. drive from Mangga Dua shopping complex. The building is standing rather on its own, with no restaurants, shops etc. right next to it. However, there are several restaurants and cafes inside the hotel, as well as a spa, salon and some other facilities. Quality of the food... More

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear EddieFP, Thank you for taking the time providing us with the feedback about your stay with us. We are very pleased that you have had a great time during your staying with us and it’s always great to hear that you enjoyed our hotel and service. We are looking forward to welcoming you back in The Media Hotel &... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 10, 2014

Its an old hotel, was previously sheraton. But for as long as i've been there (when it was still sheraton till now,the media) the hotel services are the best. The staff are very helpful,friendly too. Anything that you wanna know,just ask around. Yes the bed is a little too old,furniture too. Yet it is still nice and comfortable for a... More

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Rose A Thank you for your great feedback of your recent stay at our hotel. We are very pleased that you have had a great time during your staying with us and it’s always great to hear that you enjoyed our service and facilities. Your comments will be shared with the team and this will definitely motivate them to... More

Adelaide
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 30, 2013

This hotel boasts being the only five star hotel in North Jakarta and it is certainly a lovely place to stay. The staff were more than attentive and very friendly, the rooms large and comfortable. The bathroom even contained a bath which was great for soaking travel weary bones. There are several places to eat and a well stocked bar... More

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear nera0414, Thank you for taking the time providing us with the feedback about your stay with us. We are delighted to hear that you enjoyed your stay and we are looking forward to welcoming you back in The Media Hotel & Towers for your next stay in Jakarta. Kind regards, Algamar Idris General Manager More

Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed December 15, 2013

At first, it was a very nice gesture to upgrade our booking to a Towers Executive Floor upon checking because the hotel was running full. Unfortunately the 'upgraded' room turns out to be not properly maintained. The bed cover was dusty and you can feel that it has not been used for sometime. The TV was not working, so I... More

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear NikkiSulistio, Thank you very much for your review. We are training our staff to bring a consistently higher level of service. Therefore we are grateful to hear your feedback. Therefore I would like to apologize for the inconvenience and I can assure you that I have personally shared your less positive experiences with the concerned department head to avoid... More

2 reviews
3 of 5 stars Reviewed November 11, 2013

old hotel but nice people, good food too.. but too crowded in weekend so many kids, maybe because this hotel so friendly to kids, not good location, traffice jam but near to ancol area and kemayoran area,

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear abi-Arief I Thank you for taking the time providing us with the feedback about your stay with us. We are delighted to know that you are happy with our services and products. As we always make guest’s experience as priority, It’s always great to hear that our guests enjoying The Media Hotel & Towers with the surroundings. Please let... More

Vatican City, Italy
Contributor
16 reviews 16 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 9, 2013

Repeated stays >12 before re-branding. Stayed 3 nights, everything looked like in need of renovation. Was upgraded to Jr Suite, with good space, view of the town, but run-down mattress. Breakfast good for general comparison, but way under SE Asia 5* hotels. Interestingly, out of the first 20 posters only 2 are positive, must be a coincidence that 2 of... More

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Onobond, Thank you for taking the time providing us with the feedback about your stay with us. Your constructive comments are really appreciated for our own improvement in the future Please let me know when you plan to visit us again and I look forward to welcoming you back and having the opportunity of better serve you. More

Bangkok, Thailand
Top Contributor
82 reviews 82 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 27, 2013

I Chose the hotel in consideration of the proximity with the JIEXpo. And this is the only real positive I can find in the hotel. The overall structure is very old with an arcane way to get to the lobby with a (one) very slow lift. The staff is overall courteous and overall efficient. The rooms are clean but rather... More

Was this review helpful? Yes
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Vaccarile, Thank you for taking the time to share your experience regarding your recent stay with us. We believe that your comments will help us to upgrade the quality of our service. Vaccarile, we are very sorry for the unpleasant experience you had during your stay with us and we had shared your comments with the team for our... More

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Additional Information about The Media Hotel And Towers

Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Address: Jl. Gunung Sahari 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Media Hotel And Towers 4*
Official Description (provided by the hotel):
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 
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