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The Media Hotel And Towers

Jl. Gunung Sahari 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
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The Media Hotel And Towers
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (58)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (48)
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    (43)
All months
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Hotel already aged and smelly. In and out of hotel is not convenient due to the reception is on the second level and the ONLY way to go is through a very slow elevator. Breakfast is good though. Since the hotel is downgrade from Sheraton brand, the room is quite big.

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Jakarta
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for 1 (one) night only with my mother. I purposely chose this hotel because it is close to Ancol beach, which is where I and my mother plan to spreading the flowers on the beach to commemorate my grandmother. The room is clean and spacious. the bathtub also clean and neat. on the weekend or holiday, the... More 

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Singapore, Singapore
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is one of the oldest hotels in Jakarta, My personal advise is don't get deceived by the Hotel Profile photo. In photo its looks great , reality is different. However it is not overly priced hotel. But the drinks and food is too pricey. Through out corridors are filled with stink of old carpet , also in rooms. Rooms... More 

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Jakarta, Indonesia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

Stay just 1 (one) night in here, crowded street but nice hotel. The hotel interior is old-fashioned (Old design, interior and exterior), elevator is too slow. spacious room, clean, nice bathroom, good service from hotel staff, breakfast menu is standard but tasty!. it may have been once. If you can get a good price and its a short stay then... More 

Was this review helpful? Yes 1
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Mar2622, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize for the inconvenience in regards to the elevator that too slow. Rest assured that I have addressed this point with my Chief Engineer who will make the necessary improvements. However, we are glad to hear that you... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 of 5 stars Reviewed May 19, 2015 via mobile

I stayed here for 4 nights. By the looks of the hotel exterior I presume it was once a 4 star grand hotel. However at present the hotel is not well maintained hence the condition is pretty much at average. But I must say the facilities offered is complete and satisfactory. Customer service is all good. The hotel has good... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Shinkin Ismail, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. We are glad to hear that you are satisfied with our hospitality. Once again, thank you for your kind feedback and we hope that The Media Hotel & Towers will be your preferred choice for accommodation on your return... More 

Bangkok, Thailand
Level Contributor
162 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed May 15, 2015

Old design and interior, all dark wood, dim lighting but the rooms are well equipped and spacious. Its certainly not a 5* property these days... it may have been once. If you can get a good price and its a short stay then its fine, its close to Ancol and the thousand islands ferry port but I guess its more... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear David V, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. We believe that your comments will help us to improve our services and facilities. Sincerely yours, General Manager Erwin Sudarmin More 

Hong Kong, China
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 6, 2015

The hotel is old-fashioned and the lighting is quite dim that you're hardly for a good reading at the room. When we arrived the executive floor via the stupid elevator, we feel uncomfortable of an over-night smell came from the carpet. The buffet breakfast provided at the 6th floor is so so, nothing special and the staff are always late/slow... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear DavidL, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize of the inconveniences that you had faced during your breakfast time. Please rest assured that we have addressed these points with our department concern who will make the necessary improvements, including retraining the staff on the standard... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2015

hotel interior is old-fashioned, elevator is too slow. spacious room, clean, good service from hotel staff, breakfast menu is standard but tasty! i can say its a pleasant stay at The Media Hotel and Towers

Was this review helpful? Yes 1
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear feliciagautama, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. I am pleased to read that you were generally satisfied with the hotel services and facilities. However, I do apologize, that the elevator was too slow. Rest assured that I have addressed this point with my Chief Engineer who will... More 

Brisbane, Australia
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 27, 2015

This is one of the poorest 5 star hotels I have stayed in. I booked an Executive floor room. This promises separate check in,refurbished rooms and separate check in. There was no one to check me in at the lounge. I had to come back down. The room was not ready. I was told that the hotel was full, and... More 

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The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Campaign For Good Food, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincere apologize on behalf of any staff for the lack of respect and services during your check in time and also about our hospitality in evening cocktail. The type of behavior that you have experienced is... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 25, 2015

The hotel is almost terrible. Very old,location is the worst thing about it.when you walk around the hotel area you would face beggers ,addicted people.Even there is no way for pedestrians! Hotel is not clean and hase terrible service!Made does not change the bed service with clean one,some rooms have lack of facilities.dlDo not choose this hotel at all. It... More 

Was this review helpful? Yes 1
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Mahshad24, Thank you for your recent stay at The Media Hotel & Towers and for sharing your staying experience. Our sincerely apologize for the inconveniences that you had faced in regards to the bad service and facilities. We truly value your constructive comments, as we believe that they would help us to continually monitor and upgrade the quality of... More 

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