I will never ever stay here again. I made a wrong choice booking myself and my n3 colleagues into this hotel. I thought since it is a Starwood hotel (and I have a lot of respect for Starwood), it would be consistent with the brand. The room is nightmarishly deplorable. The carpets are badly stained. The bedsheets were stained. The... more

i stayed in Sheraton Media Jakarta because I want to use my SPG and enjoy my holiday there...we stayed for 3 days and it wasn't as bad as the people said over the revews. The food was good and the service was okay..but, after all..It needs renovation in every rooms...The telephone is still working but it looked old and maybe... more

This hotel has some vocal detractors who claim it is not up to true Sheraton standard. Whilst this claim is not totally without substance, it must be remembered that this hotel is available on specials through travel agents for little more than $50 a night, which is also a fraction of what a Sheraton hotel would cost elsewhere. Its negative... more

we had a very bad experience with this hotel during our easter weekend stay. When we checked in,we were told that the twin bed,non smoking room we had previously requested was not available.We were offered a room in the smoking floor instead, which was very inconsiderate given that we brought 2 little kids along.After a long wait,the CS said the... more

the room iss tooo oolllddd.. oh my god, the carpet is dirty, the bed is like from thousands years ago.. the lamp is like yellowish dark. abit scary you know.. more

When I arrived my first question was - is this really a Sheraton. This is an old and sometimes shabby hotel in a rough part of town. The reception is on the 4th floor but you are directed if a PLATINUM member like me to the 17 floor EXCEPT you cant get there because the lift requires a pass. The... more

I had wanted a day of relaxation with the family, away from the daily hassle of life. I decided to stay at the Sheraton media Hotel and Towers. Since Tower reception is on the 17th floor, i had to ask the security guard to let me up to that level. Sitting at the front of the tower lounge, was a... more

Many times i stay in different hotels I book through Travel Agent. Some hotels treat me in their standard way, some treat me even worse than other guests. They think that as a guest through travel agent I can only pay cheap price so they treat me with cheap services. But staying in Sheraton Media was really different. All staff... more

The Sheraton Media is a fairly large hotel somewhat on the outskirts (west) of the downtown. The lobby is very spacious and attractive. I stayed on the Executive floor. Room was spacious, especially the bathroom, with nice marble touches. The staff were friendly and got to know my name on only a four day stay. Breakfast was excellent. There are... more