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All 318 Jakarta hotels

Alila Jakarta

4.0 of 5 Hotel   |   Jl. Pecenongan Kav 7 - 17, Jakarta 10120, Indonesia
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Ranked #56 of 318 hotels in Jakarta
A recent review
4 of 5 stars reviewed 3 weeks ago
Ghorgo
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315 people have reviewed this hotel

Traveler rating
    98
    162
    39
    12
    4
See reviews for
23
75
41
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Top Contributor
59 reviews 59 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a couple of nights in this nice hotel, gentle and sharp staff, vest good position next to Monas square in the centre of the city, very good local and international food, fish, meat, rice, noodles, everything is good. Rooms are clean, service up to the high standard. Spa is excellent too, very good Balinese and therapeutic massage.

Was this review helpful? Yes 1
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Ghorgo Thank you for taking the time to give us your feedback I am pleased to read your comments on the team the SPA and highlighting our great location in Jakarta . I shall certainly pass them on in our daily briefings Again thank you and do let us know if you are returning to Jakarta we would certainly... More

New York City, New York
Top Contributor
50 reviews 50 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked a non-smoking room, but we were assigned a smoking "smelly" room. Our major disappointment was that the front desk staff did nothing to accommodate us under the excuse of "fully booked". We were shocked by the lack of professionalism of the front desk, but we are thankful to the general manager for taking the time to excuse and... More

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Beatrice Thank you for your feedback and again I sincerely apologize on behalf of the team that we could have not dealt with your situation better at the time. I will certainly pass your feedback onto the team I do hope you have a pleasant journey and get home safely and if you are ever back this way again... More

Veendam, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

In Jakarta centre, at a walking distance of Merdeka square, the big Mosk and the Cathedral we found a place to relax and enjoy the luxury of a comfortable room and excellent service: hotel Alila Jakarta. Before we strarted our travel through Java we stayed one night in this hotel. It could have been more! We advise to book the... More

Was this review helpful? Yes 2
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Pim D Thank you for taking the time to give us your feedback. Im am grateful for your positive comments with reference to the service and the quality of your room and I will certainly share them with the team. I do agree with you we are central to the city centre and the executive floor booking is such... More

PARIS
Top Contributor
57 reviews 57 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 25, 2014

I stayed a night. Returning from last year. Conveniently located not too far from the national museum and mosk Istiqlal. Soacy room. Clean. Interesting view from the 17th floor. The room safe deposit box needed new batteries... The buffet breakfast is truly great and generous. The swimming looks good from above although i did not use it.

Was this review helpful? Yes 1
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear RB86 Thank you for taking the time to give us your feedback.Whilst I am pleased to hear you enjoyed your stay your comment on the safe battery not working has been noted and will be rectified accordingly. We do endeavour to ensure everything is as you would expect and we will try harder next time to meet your expectations.... More

Edinburgh, United Kingdom
Top Contributor
84 reviews 84 reviews
13 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed July 11, 2014

We only stayed one night in the Alila before moving on to explore some more of Java, but we were very pleased with the quality of the hotel and the friendliness of the staff. Being greeted with little glasses of juice was a lovely touch. The pool is excellent, we really enjoyed our evening swim - so refreshing after a... More

Was this review helpful? Yes 1
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Me Banana Thank you for taking the time to share you feedback with us I am pleased to hear you enjoyed your stay and it was that introduction to Indonesia that made for a good start to your vacation. I do hope you have enjoyed the rest of your trip and we would look forward to welcoming you back... More

Victoria, Canada
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2014

The Alila offered us a great location for business and leisure and the executive floor made it that much better and affordable. The hotel provides quiet and convenience with snappy service. All great!

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Tom Thank you for taking the time to share you comments and experience. I am pleased to hear you enjoyed the executive floor facility and the staff service. I will certainly share your feedback with the team and we all look forward to welcoming you back when you next visit Jakarta. Kind regards More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 27, 2014

clean room. but unfortunately the air conditioner does not cool. have a nice swimming pool. I stay when I get a free meal and drink in the executive lounge. service is quite friendly. Easy to check in and check out. Overall good.

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Beverly Thank you for taking the time to give us your feedback. I am pleased to hear you enjoyed the executive floor facilities and our swimming pool. Unfortunately couldn't find your room number to follow up on the Air-conditioning issue. Please do let me know when you are next here and we will ensure your stay meets with your... More

Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 18, 2014

Great location. View is okay since you are in the middle of the city. The food is okay also, same breakfast menu everyday. The room is okay specially for business trip. The lobby is just situated on the 2nd flr which I really can't comprehend why.

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Pearl Ben Thank you for thanking the time to share your experience. I am glad to see you enjoyed the location I have to agree it is central to many of Jakartas main attractions. I have noted your comment on the breakfast and will ensure we do have a better rotation on our menus. Your comment on the lobby... More

London
Top Contributor
172 reviews 172 reviews
81 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed June 12, 2014

Although ours was an executive room the furnishings were actually quite basic and the bathroom really needed some refurbishment. The lighting wasn't great for reading and we were also surprised to find that when we returned mid-afternoon our room hadn't been made up. However the executive lounge was a real haven. An excellent buffet breakfast was served there in the... More

Was this review helpful? Yes 2
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Jinty 27 Thank you for taking the time to give us your feedback I trust you had a safe journey home. I will certainly pass on your positive comments to the team and I glad to see you enjoyed the breakfast buffet, the Dinner in Buzz Restaurant and our executive lounge rooms. I have also noted your comment on... More

Melbourne
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 4, 2014

We stayed at the Alila for 6 nights and we cannot recommend it highly enough, the area is very central to just about anywhere you wish to go. The hotel has an ambience that instills comfort and elegance, the rooms are well appointed and everything works (which is unusual for a hotel in Asia), we stayed on 22nd floor with... More

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Ann Thank you for taking the time to give us your feedback.I am pleased to hear you had a great holiday and enjoyed your stay I have to agree its the staff that make Alila Jakarta what it is today I have passed on your comment about how you enjoyed you eggs Benedict to our chef he just smiled... More

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Additional Information about Alila Jakarta

Address: Jl. Pecenongan Kav 7 - 17, Jakarta 10120, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alila Jakarta 4*
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Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta

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Bathroom (12)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#12 Romantic Hotel in Jakarta #42 Luxury Hotel in Jakarta
Hotel Class
Number of rooms
117

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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