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All 318 Jakarta hotels

Alila Jakarta

4.0 of 5 Hotel   |   Jl. Pecenongan Kav 7 - 17, Jakarta 10120, Indonesia
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Alila Jakarta
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Ranked #49 of 318 Hotels in Jakarta
A recent review
5 of 5 stars reviewed 2 days ago
Desi T Surabaya, Jawa Timur, Indonesia
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325 reviews from our community

Traveler rating
    102
    168
    39
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    4
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25
76
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96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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Surabaya, Jawa Timur, Indonesia
1 review
5 of 5 stars Reviewed 2 days ago NEW

me and my husband stayed here to celebrate our wedding anniversary, from the front desk the staff was very helpful, friendly, and gave their excellent service, they also congrats us which is surprised us, the rooms was so comfortable i think the room attendant did the good work there, the food is our favorite, and the last is the location,... More

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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I used this hotel as a base for a recent visit and it was excellent. The staff were efficient and friendly, the room was clean and what I wanted, everything worked and I had a very enjoyable time. The food downstairs in the Buzz restaurant was excellent and I did like that the evening dinner was both á la carte... More

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Surabaya, Indonesia
Top Contributor
72 reviews 72 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

3 of us stayed in the deluxe room for 3 nights. The check in was quick however the spare bed was not set up. The bell boy mentioned that housekeeping will come in shortly however 4 hrs later no one came. We then proceed to mention this to the concierge on our way out. Every morning when we asked for... More

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Senior Contributor
28 reviews 28 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here again from 21-23 Sep for an event in a nearby hotel. Have to say that it's either as great or better than the previous time I stayed there. Staff are as friendly, helpful, and hospitable as ever. This time, I managed to stay in their Executive Premier room. For Executive and above, you will get personalised check-in at... More

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Denpasar, Bali, Indonesia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Patrick Murray a former well known and respected Bali Hotel manager who is now G.M. of the Alila hotel in Jakarta arranged for a lovely room overlooking the swimming pool which was equal to any of the five star hotels in Jakarta or Bali. The gymnasium, spa and swimming pool were more than ample and the club-room featured delicious appetizers... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Was pleasantly surprised by Alila Jakarta. Much better rooms and service than its neighbor RedTop Hotel. In fact, we originally booked Redtop but moved to Alila and stayed for 8 days! Good rooms with modern bathroom. Staff very helpful and speak good English. Breakfast is good but could be more varied with more Indonesian options (food and fruit). Location is... More

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Top Contributor
62 reviews 62 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 23, 2014

Spent a couple of nights in this nice hotel, gentle and sharp staff, vest good position next to Monas square in the centre of the city, very good local and international food, fish, meat, rice, noodles, everything is good. Rooms are clean, service up to the high standard. Spa is excellent too, very good Balinese and therapeutic massage.

Was this review helpful? Yes 1
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Ghorgo Thank you for taking the time to give us your feedback I am pleased to read your comments on the team the SPA and highlighting our great location in Jakarta . I shall certainly pass them on in our daily briefings Again thank you and do let us know if you are returning to Jakarta we would certainly... More

New York City, New York
Top Contributor
50 reviews 50 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 13, 2014

We booked a non-smoking room, but we were assigned a smoking "smelly" room. Our major disappointment was that the front desk staff did nothing to accommodate us under the excuse of "fully booked". We were shocked by the lack of professionalism of the front desk, but we are thankful to the general manager for taking the time to excuse and... More

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Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Beatrice Thank you for your feedback and again I sincerely apologize on behalf of the team that we could have not dealt with your situation better at the time. I will certainly pass your feedback onto the team I do hope you have a pleasant journey and get home safely and if you are ever back this way again... More

Veendam, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

In Jakarta centre, at a walking distance of Merdeka square, the big Mosk and the Cathedral we found a place to relax and enjoy the luxury of a comfortable room and excellent service: hotel Alila Jakarta. Before we strarted our travel through Java we stayed one night in this hotel. It could have been more! We advise to book the... More

Was this review helpful? Yes 2
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Pim D Thank you for taking the time to give us your feedback. Im am grateful for your positive comments with reference to the service and the quality of your room and I will certainly share them with the team. I do agree with you we are central to the city centre and the executive floor booking is such... More

PARIS
Top Contributor
58 reviews 58 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 25, 2014

I stayed a night. Returning from last year. Conveniently located not too far from the national museum and mosk Istiqlal. Soacy room. Clean. Interesting view from the 17th floor. The room safe deposit box needed new batteries... The buffet breakfast is truly great and generous. The swimming looks good from above although i did not use it.

Was this review helpful? Yes 1
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear RB86 Thank you for taking the time to give us your feedback.Whilst I am pleased to hear you enjoyed your stay your comment on the safe battery not working has been noted and will be rectified accordingly. We do endeavour to ensure everything is as you would expect and we will try harder next time to meet your expectations.... More

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Additional Information about Alila Jakarta

Address: Jl. Pecenongan Kav 7 - 17, Jakarta 10120, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alila Jakarta 4*
Number of rooms: 117
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Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta

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