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Alila Jakarta

Jl. Pecenongan Kav 7 - 17, Jakarta 10120, Indonesia
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Alila Jakarta
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405 Reviews from our TripAdvisor Community

Traveler rating
    146
    193
    47
    13
    6
See reviews for
30
94
49
125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (405)
  • Mar-May only
    (104)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (88)
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Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 5 nights for biz trip. The coffee cup was sticky at the first day I checked-in and the shower curtain was moldy. And I could still found my hairs on the floor everyday after they clean the room....

Was this review helpful? Yes
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear Ms. Tun Y, Warmest greeting from Alila Jakarta Firstly, many thanks for taking the time out of your day to provide valuable feedback pertaining to your recent stay with us, much appreciated. We certainly recognize that this took time out of your day for which we are truly thankful. More importantly, I am truly sorry to learn of the... More 

Jakarta, Indonesia
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Yup, seriously, the bed, the pillow here at Alila Jakarta were the things that stays in my memory, hehehehe, so fluffy, comfy, made me didn't wanna wake up from bed, haha. The hotel concept was modern minimalist.

Was this review helpful? Yes
Hong Kong, China
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

It seems this is a property taken over and renovated by Alila. Simplistic is nice, but I would expect a more 'solid' value feel. The rooms feel like budget Hotel rooms. I was in a deluxe room per Hotel website photos even though I had booked a executive room. The final excuse on this was that there are no rooms... More 

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Dear TCDHK Thank you for taking the time to give us your feedback on your stay at Alila Jakarta, even if it is unfortunately negative this time Unfortunately the issue with the smoking room was an over sight upon booking and we have now changed our booking procedures to ensure we ask all guests on their smoking preferences. I... More 

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2012 im held my marriage here. Stay here. Eat here. Now still breakfast at buzz and dinner at Shanghai storm. If you stay at least go for Executive level, love the executive lounge. If you stay on lower level have a nice walk at night u can travel on foot for dozens of hawkers food.

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Zwei84, Thank you for making Alila Jakarta as a meaningful part of your life. I'm very pleased to know that you love the facilities and service in our hotel. Thank you and our doors are always open when you come here again in our restaurant. Regards, Patrick Murray More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have a nice staff, easy to take a cab, very quite place with city view from 9th floor, but I don't like the view from their lobby.. Their wifi was good, it helps me to do my work, but it's weird when I found the tv which not precisely accross the bed. I've paid for 1,1 million rupiahs on my... More 

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Payaa, Thank you for your time to write some positive remarks during your stay at Alila Jakarta. I'm very pleased to know that you love the quality service of our staff and the location of our hotel. I will definitely pass your positive comments to the team. Thank you and we hope to see you again at Alila Jakarta.... More 

York UK
Top Contributor
105 reviews 105 reviews
64 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were booked into executive class rooms on the eleventh floor which gave us access to the lounge on the 6th floor both for breakfast and for the evening cocktail time which meant free wine and food. We were given sufficient to eat in the evening which meant we didn't need to go anywhere for dinner! The swimming pool was... More 

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear TrishYorkUK, Thank you for your time to write the positive remarks during your stay at Alila Jakarta. I'm very pleased to know that you experience Alila Jakarta to your heart's content and love the facilites and the food in our hotel. I will pass your positive comments to the team to motivate us maintaining our level of service. And... More 

California
Top Contributor
107 reviews 107 reviews
99 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very modern hotel on an unglamorous street, not that surprising to me. I agree with most of the positive assessments about this hotel, great amenities. I enjoyed my stay without any problems. Enjoyed the fruit bowl.

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Pghs67, Thank you for your time to write the positive remarks during your stay at Alila Jakarta. I'm very pleased to know that you enjoy your stay in our hotel and the quality of our amenities. I will definitely pass your positive comments to the team. Thank you and we hope to see you again at Alila Jakarta. Regards,... More 

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 23, 2015

I was supposed to stay 4 nights at the Alila Jakarta, but we moved to another Hotel and here is why: The street where it is located is awful There wasn't anyone to receive your luggage and when they finally came they never sent it to my room I had to come down and pick it myself even thou I... More 

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Jorge V, Thank you for taking the time to give us your feedback on your stay at Alila Jakarta. In reference to your experience at Alila Jakarta, I would like offer you my sincerest apology on behalf of myself and my team. I am also pleased to advise you that we have checked into your feedback on the points... More 

1 review
4 of 5 stars Reviewed April 16, 2015

i spend my weekend with my friends at alila hotel.. we laugh at room and enjoy swimming at the pool.. our room so comfortable with a city view, yummy breakfast with many choices of foods.. all staff is very nice, always smile and helpful.. very good room services..

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Yeni, Thank you for your time to write positive remarks about Alila Jakarta. It's our pleasure to know that you like the our service and facilities, not to mention the great view as well. I will definitely forward this to the team to motivate us maintaining the quality of our service. Our doors are always open for you to... More 

Surabaya, Jawa Timur, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 8, 2015

I had the change to experience the Alila Jakarta again last week and I must say that i was really impressed by the quality of the services rendered and also by the impressive room's facilities and decoration. A lovely place to stay in the business district.

Was this review helpful? Yes
Patrick M, General Manager at Alila Jakarta, responded to this review

Dear Desi, Thank you for the positive comments about Alila Jakarta. I'm very pleased to know that you love your the facilities and service in our hotel. I will definitely pass your positive comments to the team. Thank you and our doors are always open should you come here again in Jakarta. Regards, Patrick Murray. More 

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