We booked a non-smoking room, but we were assigned a smoking "smelly" room. Our major disappointment was that the front desk staff did nothing to accommodate us under the excuse of "fully booked". We were shocked by the lack of professionalism of the front desk, but we are thankful to the general manager for taking the time to excuse and... More
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- Also Known As:
- Alila Jakarta Hotel Jakarta
- Alila Hotel Jakarta