This hotel reopened in October 2009 after a 2 year refurbishment. The rooms and restaurants are now on par with the other 5-stars in Jakarta, though I still prefer the rooms in the Ritz Carlton. There are still some opening problems in both hadware and software but I think these should be ironed out soon. Service is one area where... more

We booked the residential Suite for 3 at Mandarin Oriental Jakarta to celebrate dad's birthday and to pamper ourselves with some luxury after having stayed in bungalows in Sulawesi at a Scuba-Diving resort. The booking was done using the hotels own website. The hotel itself boosts with its 5 star rating and the staff treats you with amazing courtesy. But... more

I read the reviews about this hotel which said it was old, past its prime, but made a reservation there because I was told it was in a great location. In fact the only good thing is that it is across a large square from Plaza Indonesia which is nothing more than a large new modern garden variety shopping mall... more

I visit Jakarta quite often, business and pleasure, and usually stay at "The Mando". Last occasion was last week, and as usual, great service at check in and check out, staff are polite and attentive, and speak good English. The Italian restaurant, Zigolini, is one of the best in town, maybe Ambiente at the Aryuduta has slightly better food but... more

The following is my review during our stay at the Mandarin in Jakarta in Oct 2006. We booked our room through AMEX for a standard room and when we contacted the hotel via email to confirm our reservation, we were told that our room has been upgraded to a Club Level Room with the 'Welcome Statue' view. The hotel is... more

Having stayed in a few 5 star hotels before, the Mandarin definitely requires some upgrading. However, the staff are extremely friendly and the restaurants of a high standard. It is good value, and if you have the budget stay on the Club Floor. The atmosphere is cosy and the bedrooms in good condition. Its location is OK, but no matter... more

I stayed there for 2 days, the rooms were average, food average for this type of hotel,its location in Jakarta is prone to demonstrations,and heavy traffic jams,give this hotel a miss. From UK. more

This hotel is a nice and decent luxury hotel of the Mandarin Oriental chain - but the rooms are slightly below the usual standard of the other Mandarin's elsewhere. I stayed on a Club Floor and the room was fine, but decor and details not up to the very latest in design and sophistication that you find in other luxury... more

We spent the first and last night of a 4-week tour of Indonesia at the Mandarin Oriental, Jakarta. We were most impressed with the beautiful lobby, great bar, and nice restaurant, but really taken aback by our room : looking so old and dusty and outdated. But affter a 25-hour journey from home, I did not feel like not going... more