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All 313 Jakarta hotels

Mandarin Oriental, Jakarta

5.0 of 5 Hotel   |   Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
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Ranked #1 of 313 hotels in Jakarta
A recent review
5 of 5 stars reviewed 3 days ago
L_L_Lim130965 Singapore, Singapore
  • Overview
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  • Photos (276)
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  • Room tips (115)
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522 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff, superb service. Nice, clean rooms. Good wifi coverage. Good service from bellboy to concierge, reception, housekeeping & restaurants, etc. Really enjoyed my stay! Definitely recommended to friends, company staff. Thumbs up!

Was this review helpful? Yes 3
New Orleans, Louisiana
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stay at the Mandarin Oriental in Jakarta every 3 months and it is never a disappointment. The staff always goes above and beyond to make sure that my stay is the best and I am comfortable at all times. I sometimes have to meet other business colleagues for meetings in Jakarta and the ONLY place I recommend is the... More

Was this review helpful? Yes 3
Pulau Ubin, Singapore
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

I have now stayed here twice and both times were very unsatisfactory.The first time I was given the worst room in the hotel with a dirty bathroom.The second time a workman insisted on fixing the lights in my bedroom while I was trying to rest! Bad room service breakfast was the final straw after an indifferent dinner at Lyon their... More

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MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Epicure134, Thank you for taking the time to share your experience pertaining to your stay at Mandarin Oriental, Jakarta on tripadvisor. We truly regret your disappointment about your stay with us and wish to apologize, that we were unable to provide you with the level of service you may rightly expect. We believe that your experience is thankfully not... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

On behalf of myself and Yuki, I would like to say thanks for all the staff of Mandarin Oriental for the best wedding arrangement. Food was excellent, room was really good, and the services are beyond expectation. Special thanks also for Mr. Azumar who has perfectly arrange everything from start till the conclusion of the wedding. Certainly will be back... More

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Jakarta, Indonesia
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was amazed by the hospitality of the staffs when I first got here. They gave me a glass of lemon tea and a towel during check in, and answered all my questions patiently. The standard room was a little bigger than any other standard rooms I've stayed at. The bed and pillows were very comfy, too comfy that I... More

Was this review helpful? Yes 1
Brussels, Belgium
Top Contributor
54 reviews 54 reviews
53 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I only have positives about this hotel: - very beautiful and well designed rooms (we were upgraded to a Premier Club Room which was excellent!) - extremely friendly service - very good location - lovely pool area - clean, well kept This is really an address to recommend, for business or pleasure. Truly a luxurious experience!

Was this review helpful? Yes 1
Jakarta, Indonesia
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good location in the centre of heart Jakarta, very close to a great shopping mall, and the main reason are the room is very clean, tidy and big and the lobby also awesome, the restaurant also very nice foods

Was this review helpful? Yes 1
Hong Kong, China
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my third time staying at Mandarin Oriental Jakarta, both for business. Every time I come back here, I feel so welcomed. From airport pick up, personal check-in upon arrival to departure, I was pleasantly surprised about their service. As a business traveler, comfort of the bed tends to be extremely important, and I was very happy with the... More

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Could not fault a thing. Room extremely comfortable, gym adequate, food great with expansive selection, staff attentive. Wandered into the bar on a Wednesday due to the music and was harassed by ladies of the night... Best avoided. Definitely recommend.

Was this review helpful? Yes 4
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great service, pleasant staff. The only hiccups are that the bed was too hard and there was a mosquito in my room, Which seems like a small thing but when it decides to bother your sleep I I try can be annoying! Will most definitely rank as one my top choices in Jakarta (in addition to Shangri-La).

Was this review helpful? Yes 1
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Additional Information about Mandarin Oriental, Jakarta

Address: Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental

276 photos of this hotel

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Pool/beach area (7)
Hotel & grounds (17)
Bathroom (36)
Dining (13)
View from room (19)
Room/suite (92)
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Hotel & grounds (4)
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Dining (5)
Pool/beach area (1)
Other (8)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Jakarta #1 Spa Hotel in Jakarta #1 Romantic Hotel in Jakarta #1 Business Hotel in Jakarta #1 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 
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1 question
6 days ago

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