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All 313 Jakarta hotels

Mandarin Oriental, Jakarta

5.0 of 5 Hotel   |   Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
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Ranked #1 of 313 hotels in Jakarta
A recent review
5 of 5 stars reviewed 3 days ago
splendidsimply Doha, Qatar
  • Overview
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  • Room tips (115)
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524 people have reviewed this hotel

Traveler rating
    417
    87
    11
    4
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Doha, Qatar
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Didn't consider this hotel at all at first, however got a special deal through my American Express card so I cancelled with the Keraton and booked at the Mandarin. Was surprised to receive an email asking for my child's name, thought it was just to arrange for bedding. Upon arriving at the hotel, we were whisked away by one of... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You cannot go wrong with the place. I have been here many times and it is down to their people and the consistency of service provided. Rooms are of decent size, well kept and clean but the people make all the difference. You come back to the hotel late and people greet you with a smile, recognize you as a... More

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is my second time staying in MO Jakarta, and it never disappoints! The service provided by the staff from concierge, front desk to housekeeping was impeccable, rooms was huge and clean. Bathroom was amazing as the shower and bathtub are in separate sections. Booked the weekend package that also came with an hour of massage in the hotel spa... More

Was this review helpful? Yes 3
Singapore, Singapore
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff, superb service. Nice, clean rooms. Good wifi coverage. Good service from bellboy to concierge, reception, housekeeping & restaurants, etc. Really enjoyed my stay! Definitely recommended to friends, company staff. Thumbs up!

Was this review helpful? Yes 4
New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at the Mandarin Oriental in Jakarta every 3 months and it is never a disappointment. The staff always goes above and beyond to make sure that my stay is the best and I am comfortable at all times. I sometimes have to meet other business colleagues for meetings in Jakarta and the ONLY place I recommend is the... More

Was this review helpful? Yes 6
Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

On behalf of myself and Yuki, I would like to say thanks for all the staff of Mandarin Oriental for the best wedding arrangement. Food was excellent, room was really good, and the services are beyond expectation. Special thanks also for Mr. Azumar who has perfectly arrange everything from start till the conclusion of the wedding. Certainly will be back... More

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was amazed by the hospitality of the staffs when I first got here. They gave me a glass of lemon tea and a towel during check in, and answered all my questions patiently. The standard room was a little bigger than any other standard rooms I've stayed at. The bed and pillows were very comfy, too comfy that I... More

Was this review helpful? Yes 1
Brussels, Belgium
Top Contributor
58 reviews 58 reviews
57 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I only have positives about this hotel: - very beautiful and well designed rooms (we were upgraded to a Premier Club Room which was excellent!) - extremely friendly service - very good location - lovely pool area - clean, well kept This is really an address to recommend, for business or pleasure. Truly a luxurious experience!

Was this review helpful? Yes 1
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good location in the centre of heart Jakarta, very close to a great shopping mall, and the main reason are the room is very clean, tidy and big and the lobby also awesome, the restaurant also very nice foods

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my third time staying at Mandarin Oriental Jakarta, both for business. Every time I come back here, I feel so welcomed. From airport pick up, personal check-in upon arrival to departure, I was pleasantly surprised about their service. As a business traveler, comfort of the bed tends to be extremely important, and I was very happy with the... More

Was this review helpful? Yes 2
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Additional Information about Mandarin Oriental, Jakarta

Address: Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental

279 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Jakarta #1 Business Hotel in Jakarta #1 Family Hotel in Jakarta #1 Romantic Hotel in Jakarta #1 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 
Number of rooms
272

Questions & Answers

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1 question
14 days ago

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