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Mandarin Oriental, Jakarta

Travelers' Choice award winner
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Jl. M.H. Thamrin | P.O Box 3392, Jakarta 10310, Indonesia
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Mandarin Oriental, Jakarta
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942 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

It is located at the heart of Jakarta, Buderan HI. Well, it was quite pricey about IDR 2.800.000 /US$ 200, but its worth the services. The staffs were welcoming. The room was quite big, with bedroom, livingroom, closet and big bathroom with 2 TV in bedroom and livingroom. There was a big bathtube with various aromatheraphy bottles. They provided working... More 

Helpful?
Thank Budi_Wibowo_Halim
Perth, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Piece of serenity in such a busy city. The rooms were so spacious, views were fantastic and the customer service was amazing. The hotel had all facilities, right in the CBD, free shuttle services to all the shopping malls. Breakfast was amazing, selection was so big and food was great! Love this hotel and definitely coming back!

Helpful?
Thank Joloff1130
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

It was great room at great hotel with great location and great cuisine. Staff also proactive and warm although security aspect is very good. Facilities are excellent let us enjoy to stay for longer period of time. Quality and variety of cuisine also excellent. For people who loves photography, you can take picture of HI circle during the night.

Helpful?
Thank Henry H
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Henry, What a nice review! The team is very happy to receive your words of praise on our facilities, service levels and the security of the hotel. The culinary teams appreciate to be recognized and look forward to taking good care of you again soon. Best Wishes from the Bundaran, Christian Dolenc Director of Rooms More 

Jakarta
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was very impressed with the staff, they were very warm and helpful. The room is big and clean. I got the best view to city landmark. However I found it very hard to use the USB port attached on the wall. They gave the instruction but somehow it didn't work or maybe I just need to call the operator... More 

Review collected in partnership with this hotel

Helpful?
Thank HumbertoCinco
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Humberto, It is wonderful to learn that you enjoyed your stay and that the service provided by our colleagues and the room product met your expectations. Allow us to look after you again on your next visit to Jakarta! Best Regards, Christian Dolenc Director of Rooms More 

Jakarta, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Me and my husband spent 1 night there for our second honeymoon. We were super happy because the hotel team gave us honeymoon surprise! We love it! Also we love the friendly staff, huge bedroom, the buffet breakfast, the bar, the bathroom, and the bed is so cozy!

Helpful?
Thank Melina G
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Melina, We appreciate you reviewing your recent visit. Thank you for allowing us to be part of your celebrations. We already look forward to having you back on another occasion. Best Wishes from the MO team, Christian Dolenc Director of Rooms More 

Melbourne, Victoria, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Mandarin Oriental is simply outstanding - the quality of the service and the friendliness of the staff are second to none... if you are traveling to Jakarta and need to stay close to the centre of the city this hotel is highly recommended.

Review collected in partnership with this hotel

Helpful?
Thank Wayne G
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Wayne, We are fortunate to have a dedicated team which works hard every day to ensure the ultimate in comfort for our guests. Thank you for taking the time to acknowledge these efforts. Allow us to look after you again soon. Kind Regards, Christian Dolenc Director of Rooms More 

Hong Kong
Level Contributor
110 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Post my excellent experiences at the MO HK, Landmark HK and MO KL, I decided to give MO Jakarta another try after many years staying across the street. It has definitely improved by leaps and bounds - service was impeccable and rooms have a cleaner and more modern feel. Breakfast service was organised (better than most hotels). If we could... More 

Helpful?
Thank glnomad
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental guest, We are delighted that you had the opportunity to stay at MO Jakarta again, even more so when learning that you found the hotel to excel both in service and our room product offering. The team in Cinnamon restaurant is grateful for being recognised for their breakfast service. We look forward to your next visit. Best... More 

London, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I was lucky enough to stay at this hotel during a weekend which had a Car Free Sunday so could witness all the marching bands and events on the roundabout and the main road something which really made the start to my holiday! The MO is a real gem of a hotel and all the staff goes out of the... More 

Helpful?
Thank YARHK
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental guest, We are so happy to learn that you got to enjoy all the facilities, including our themed MINI Cooper who brought you to the nearby luxury shopping malls during your stay with us in December. Your kind words on the rooms, service and breakfast offering will be shared with our culinary teams. Please allow us to... More 

Barcelona, Spain
1 review
5 of 5 stars Reviewed 2 weeks ago

In the middle of the "caotic" city of Jakarta the Mandarin Hotel is like a sanctuary of peace and wellness . Rooms are very very big and comfortable , the service is excellent as well as the restaurants and variety of food, wonderful. I travel all time for business purposes and this is one of my favourites hotels. Is even... More 

Review collected in partnership with this hotel

Helpful?
Thank Pinions
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental guest, We appreciate you considering us the city's best hotel. Our team constantly strives to ensure the ultimate in comfort for our guests. Your compliments on the service and our restaurants have been shared with our colleagues. Thank you for recognising everyone's efforts. Kind Regards, Christian Dolenc Director of Rooms More 

Jakarta, Indonesia
Level Contributor
728 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 712 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a review for M.I.C.E service at the Mandarin Oriental, not the stay. A private gala dinner from an international financial institution. The hotel provided staffs to catch all the guests for the event, and direct us to the grand ballroom from a separate entrance across the lobby. Mandarin Oriental hotel was never known as a huge hotel, it... More 

Helpful?
Thank EredGorgoroth1
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Der Mandarin Oriental guest, Thank you for highlighting the joint efforts by our Events and service teams to ensure the gala dinner you attended at MO Jakarta was a great success. It is reassuring to learn that services, technology and the culinary offerings were everything you expected them to be. We offer a bespoke and boutique event experience with highly... More 

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