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Mandarin Oriental, Jakarta

5.0 of 5 Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
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Mandarin Oriental, Jakarta
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Mandarin Oriental, Jakarta
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659 reviews from our community

Traveler rating
    526
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    13
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This review is dedicated to Mandarin Oriental Jakarta attendants, especially those who took part in our wedding preparation and organizer. The staffs were cooperative with professional attitude, patient toward our demands, and gave prompt response. Special thanks to Azumar, Hendi, Rully, Henry, Dian, and those who can't be mention one by one. Please apologize for late submission. Our wedding reception... More 

Was this review helpful? Yes
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Deefilo, First of all, we would like to congratulate you once again on your marriage. Thank you for allowing us to be part of your special day. It is reassuring to read, that a number of colleagues have contributed to a succesful event and we will be sharing your generous compliments with Azumar, Hendi, Rully, Henry, Dian and all... More 

edinburgh
Top Contributor
131 reviews 131 reviews
75 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights in December and loved this hotel. On check-in we were offered access to the club lounge for $100/day each. This was worth every penny. Our room was large, comfortable and quiet with all the amenities you would expect. The lounge was where we had breakfast, afternoon tea and dinner. There was a great selection... More 

Was this review helpful? Yes
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Fairmont123, Thank you for reviewing your recent Mandarin Oriental Jakarta experience, which is highly appreciated. It is great to read, that you enjoyed the services at the Club Lounge and your compliments will be shared with the team.We already look forward to having you back with us soon. Best Regards, Christian Dolenc Director of Rooms More 

Beijing, China
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Not a brand new hotel however everything perfect. Great central location (key in jakarta considering awful traffic), very spacious rooms, tasty food and exceptionally friendly and attentive staff. Has all the qualities that one should expect from a Mandarin Oriental.

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MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Pgruppo, The team is delighted to receive such a complimentary review following your stay. Thank you for highlighting our location in the heart of the city as well as the large rooms, the food and of course our wonderful team, who goes to great lengths to ensure that each of our guest enjoys a Mandarin Oriental experience. Please visit... More 

Senior Contributor
33 reviews 33 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in the middle of Jakarta city centre right in front of Bundaran HI. It is newly renovated so everything is modern and excellent. Service is very good, what you can expect from Mandarin Oriental. Perfect for those short visits where you don't want to deal with traffic.

Was this review helpful? Yes 1
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear MarkXon, We would like to thank you very much for taking the time to write a comment regarding your stay at the Mandarin Oriental Jakarta! We are delighted to read that you found us "perfect for a short visit"! Please visit us again soon. Best Regards from Jakarta, Christian Dolenc Director of Rooms More 

Yangon
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel location is in good area. My overall rating is good. It is near to the Grand Indonesia Plaza. It is only 50 mins drive away from the soekarno hatta international air port. The morning breakfast is very delicious.

Review collected in partnership with this hotel

Was this review helpful? Yes
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear RubyAung, Thank you for your kind review and compliments. The team is looking forward to taking good care of you again in the future. Best Regards from Jakarta, Christian Dolenc Director of Rooms More 

Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is centrally located perfect to beat the traffic that suffocates the capital. The rooms are modern and all you expect from a Mandarin Oriental Property. Service is friendly, yet unimposing, the breakfast buffet is excellent, a great selection, well presented, a good way to start the day. Check in and out was everything that you expect from a... More 

Was this review helpful? Yes
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Andrew E, Thank you so much for your wonderful review of your recent stay with us! It was a great pleasure having you here and knowing that you enjoyed our hotel. Your satisfaction is important to us, so rest assured your kind words will be shared with the team. Thank you for your specific compliments on the Room, Breakfast,... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Mandarin Oriental Group understands service and it is always a joy staying at their hotels. Although the Mandarin Oriental Jakarta is in an old building, the rooms are beautiful and very comfortable. Don't skip breakfast. It is worth every penny, the selection is impressive and the quality across all food types impressive. The concierge was incredible helpful with planning... More 

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MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Gbconkal, Thank you for this nice feedback. We take great pride in our service levels and will share your compliments with the Concierge team. It is reassuring to read that their expertise made a difference to your stay. Likewise, thank you for your feedback on our generous breakfast offering. We hope to have you back with us soon and... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel with exceptional staff. The location is good as it right in the centre of Jakarta and getting around is easy. The entire experience from check in to check out was commendable. Recommend this hotel to all business travellers.

Review collected in partnership with this hotel

Was this review helpful? Yes
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Sraman10, Thank you for taking the time to review your recent visit. We are very pleased to read that your business stay was a success and that the services provided met your expectations. Please visit us again soon. Best Regards from Jakarta, Christian Dolenc Director of Rooms More 

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The end of our honeymoon trip and a stop over in Jakarta. We are definitely ending in style. Firstly, I would like to thank the staff and management of Madarin Oriental for the lovely, well decorated and classy suite on the 12th floor. The chocolate torte and the rose petal in the bath and floor were just lovely. The reception... More 

Was this review helpful? Yes
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear MRDARCYLONDONUK, Thank you so much for this very precise review. We are glad to read that you enjoyed your honeymoon stay with us and thank you for allowing us to be part of your celebrations. We are particularly pleased that the team was able to enhance your time and your generous compliments have been shared with the team. We... More 

Surabaya, Indonesia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

First time stay in this hotel and definitely not the last time. Room very clean with simple and modern design. They also provide delicious breakfast. Room service fast and the staff very professional especially the restaurant manager i guess , he put a lot of efforts to make sure my special order can happen because i'm allergic on certain ingridients.... More 

Was this review helpful? Yes
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear michael j, Thank you very much on your great feedback on our food and beverage team for ensuring your preferences and dietary requirements were well taken care of. Your generous compliments will be shared with our colleagues and they join me in thanking you for recognising their efforts. Please visit us again soon. Best Regards from Jakarta, Christian Dolenc... More 

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Additional Information about Mandarin Oriental, Jakarta

Address: Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Spa Hotel in Jakarta
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Family Hotel in Jakarta
#1 Luxury Hotel in Jakarta

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