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All 298 Jakarta hotels

Mandarin Oriental, Jakarta

5.0 of 5 Hotel   |   Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
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Ranked #1 of 298 hotels in Jakarta
A recent review
5 of 5 stars reviewed yesterday
robyn010 Perth, Western Australia
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476 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Perth, Western Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I have just returned home after spending four wonderful nights at the Mandarin Oriental in Jakarta, I can see why it rates No 1,. We have stayed in numerous 5 star hotels throughout Asia and although they have been enjoyable, none have come anywhere near this hotel. The staff were so helpful and always so polite and... More

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Jakarta, Indonesia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I had a VERY unpleasant experience in this five star establishment on 18th April 2014 at 2.30am. I was in the hotel lobby requesting a taxi after meeting an acquaintance whom was an in-house guest. I am appalled by the treatment I received from the security personnel as he inquired me to hand him my ID card. There was no... More

Was this review helpful? Yes 3
Jakarta, Indonesia
Top Contributor
100 reviews 100 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel. Everything you could ask for and more. The rooms are lovely. Well decorated, spacious with very comfortable beds. I slept beautifully here. The bathroom is lovely and has a lovely deep bath, perfect for soaking away tension. We had brunch in the French restaurant. I have had brunch here before and it is always consistently excellent. The wine... More

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Manchester, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very friendly welcome and extremely attentive and polite staff through the visit. Nothing too much trouble for them. Lovely big rooms, comfortable beds, huge bathrooms well kitted out. Free wifi. Restaurants and breakfast were all great service and really nicely presented food. No complaints at all!

Was this review helpful? Yes 1
Cologne, Germany
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I was went to jakarta to apply my visa at Deutsche Botschaft, I came one day earlier - and we already bought flight ticket to back to my hometown in this afternoon, but sometimes what you never expected happens, I have to do make a copy all of my documents, I ran to mandarin to make copy of it -... More

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Alor Setar, Malaysia
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is very good,the room look like a president suite,the bathroom was big,and the floor and bed is clean and nice.The canteen was good too,having no problem with food or environment problem which i always consider about it.The only problem is the traffic outside the hotel which always traffic jam when i'm going out.Beside that,everything is ok.Good place for... More

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Senior Contributor
44 reviews 44 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Location is great for business and mall shopping but perhaps not for tourism. Friendly staff are a little too friendly. They all speak perfect English. Rooms are perfect, if a tad old. Excellent breakfast. Only negative is they added my email address to a spam list without my authorization. Really left a sour taste about this otherwise perfect business hotel.

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Senior Contributor
29 reviews 29 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

In terms of luxury hotels, the Mandarin can seem fairly average and it is certainly not the best in Jakarta. Having said that, it must be noted that people like Henry Kissinger have stayed here in the past. The hotel has seen a lot of changes in terms of decor, but, as a tower block, there is a limit to... More

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Rochester NY
Top Contributor
105 reviews 105 reviews
46 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mandarin Oriental chain is uniformly excellent, but their hotel in Jakarta really raises the bar. The staff service was perfect, our room was spectacular and the breakfast buffet was immense and diverse. Even the fitness center exceeded our expectations. One feature that may annoy guests is the required metal detector before entering the hotel, and the security gates at... More

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

I was responsible to organise my sisters wedding that took place on the 22 March 2014, and after looking around for a few hotels in Jakarta we have decided to go with Mandarin Oriental. We were so happy and great to be able to have my sister's special day at this hotel because of these: 1. Excellent service and personal... More

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Additional Information about Mandarin Oriental, Jakarta

Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental Jakarta
Mandarin Jakarta
Jakarta Mandarin
Jakarta Mandarin Oriental
Address: Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jakarta
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Official Description (provided by the hotel):
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 
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