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All 318 Jakarta hotels

Mandarin Oriental, Jakarta

5.0 of 5 Hotel   |   Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
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Ranked #1 of 318 hotels in Jakarta
A recent review
5 of 5 stars reviewed 2 days ago
cagrl2013 Bangkok, Thailand
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542 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a wonderful stay at the Mandarin Oriental in Jakarta. The staff knew my name after the first day and were very accommodating and helpful to help me with varying requests from local transport to arranging meeting rooms. Great workout facilities. The morning breakfast was lovely. It was my first stay at a Mandarin Oriental and I look forward to... More

Was this review helpful? Yes 1
Top Contributor
58 reviews 58 reviews
46 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Mandarin Oriental for one night in August, at the end of a six week trip across New Zealand, Australia, Bali and Java and what a way to end our holiday! The welcome was lovely with very attentive staff and a sweetie trolly for our nine year old who was absolutely delighted. The room was incredibly luxurious... More

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room and bathroom were much larger and luxurious than expected. There is a very modern feel in the room, as well as most parts of the hotel - lobby, bar, etc. Very comfortable. Service by the staff was also exemplary. For eg, during the very late check-in, the front desk staff noted my query regarding nearby 24-hour convenience stores... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our organisation recently held a 2 day business meeting for a group of 30 representatives from around the Asia Pacific region at the Mandarin Oriental in Jakarta. As the coordinator of the meeting, I was very impressed with the response to our initial enquiries, the follow up, preparation and provision of services by the hotel. From the day of our... More

Was this review helpful? Yes 1
Boynton Beach, Florida, United States
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service was the best I ever had at a hotel. Anything I requested was granted. The view was great and the concierge floor was wonderful. I travel worldwide and the Mandarin topped any city hotel we ever stayed in. The breakfast buffet was unbelievable. It will be hard to top this hotels service. We stayed for 3 nights.

Was this review helpful? Yes 2
Yogyakarta, Indonesia
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I normally choose this hotel when I have appointment in the German Embassy for visa application. Considering the hotel is just side by side to the embassy. In total I have stayed in this hotel 3 times. To stay in this hotel is very pleasure experience. The staff are really well trained, fast response, and very friendly. The food in... More

Was this review helpful? Yes 2
Cremona, Italy
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Mandarin for 1 night at the end of my business trip in Indonesia. The hotel is simply wonderful and the staff is absolutely fantastic. Everything was perfect, in the typical luxury MO standard.

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
87 reviews 87 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Mandarin for 1 night prior to returning back to the US from Asia. The hotel staff was fantastic. We arranged a private airport transfer in advance and were greeted at arrivals and taken to a luxury van where towels and water awaited! The stay was during Eid, so there was no traffic in Jakarta, which... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we entered the deliciously scented, enticingly down-lit lobby and received our cold ginger drinks and lemongrass-scented welcome towels, we were well on the way to being fans. We got a free upgrade to a deluxe room, facing the Hotel Indonesia roundabout; what a gorgeous view! Loved the huge hot tub (which unlike some other hotel tubs, fills... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

when i came to this hotel the lobby staff really amazed me..very nice and friendly... and my room really good...not too big and not too small but the ceiling not too high..looks not luxury..but its okay..i really enjoyed my room.. the breakfast really nice,outstanding service, i remembered the waiter name Mike that assist me, He delivered a exceptional service.. the... More

Was this review helpful? Yes 1
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Additional Information about Mandarin Oriental, Jakarta

Address: Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental

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#1 Family Hotel in Jakarta #1 Luxury Hotel in Jakarta #1 Spa Hotel in Jakarta #1 Romantic Hotel in Jakarta #1 Business Hotel in Jakarta
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Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 
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New York City, New York
1 month ago

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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