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JW Marriott Hotel Jakarta

5.0 of 5
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Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
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JW Marriott Hotel Jakarta
Best prices for: 1 room 1 guest
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Ranked #9 of 344 Hotels in Jakarta
A recent review
4 of 5 stars reviewed yesterday
d3lewis Bangkok, Thailand
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529 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (529)
  • Mar-May only
    (172)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (118)
  • Dec-Feb only
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Bangkok, Thailand
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

On arrival after a long ride through Jakarta traffic, Marriott staff upgraded me to a suite instead of the king bed I had booked. I had sort of expected to be given a twin room instead which would have been fine, but the suite was a nice touch. Too bad I was there on business and didn't have much time... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed yesterday NEW

the location of the hotel is near the business district and there are some malls nearby. can simply walk or take the shuttle service for some shopping. check-in was smooth with great service. complimentary WIFI is convenient and doesn't keep disconnecting you. and it reconnect your device automatically when you get back to the room. the room condition is really... More 

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Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel had all that you can expect from a good 5-star - grand lobby, big spacious rooms, very courteous staff and good restaurant. The meals were reasonably priced, and had a variety of cuisines. The breakfast spread was diverse. I would definitely recommend this hotel!!

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Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This my be my new favourite for Jakarta. Arranged to be driven to and fro from airport. Around IDR360,000 per leg. First class, felt like a superstar. Would appreciate if cars had wifi and light beverage for guest. Other than that, no complaints. Security at hotel is tight but a breeze. Staff are very friendly and polite. Concierge spoke English... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Attentive staff, good rooms, attractive spread of breakfast (including range of fresh juices squeezed in front of you), international buffet (including good range of indian food)....works well for the business traveler,

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in a few jw marriotts across Asia and this one looked a bit tired. The rooms were still spacious and clean but the decor is getting a bit old. I also did not like the atmosphere in the main buffet restaurant, it felt to me too much like a canteen... Not what you want when you spend... More 

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jakarta
1 review
5 of 5 stars Reviewed 1 week ago

I stayed one night. front desk staff is friendly and helpful. have welcome snack chocolate and newspaper. this is for Business Hotel but in Sunday morning have kids corner. amazing my baby happy for that. breakfast completed and have more varian juice from fresh fruit and vegetables. verry recomended hotel for businessman have a drop shuttle area Mega Kuningan for... More 

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JKTJW-GM, General Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Ms. Dhian, Thank you for joining our Partnership in Excellence and sharing your stay experience with us. I do hope you and your family enjoyed the activities that we put together for the event. In addition, I am happy to know that you were delighted with the kids’ activities as well as the food quality served on our Sunday... More 

Singapore, Singapore
Top Contributor
83 reviews 83 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel front desk staff is friendly and helpful. Room is big and well equipped with the necessary amenities. It is located near to shopping mall and restaurants. Had lunch at their Chinese restaurant - the food is quite nice and soup is very tasty. I would say it is pretty good for Chinese cuisine. Had dinner at their Japan restaurant... More 

Was this review helpful? Yes
JKTJW-GM, General Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Respected Guest, Thank you for sharing such excellent feedback of your recent stay with us. I am pleased to know that you had a wonderful stay with us and especially happy with our staff service, wifi connectivity and our food quality at our Chinese Restaurant, Pearl and our Japanese Restaurant, Asuka. Thank you once again for your time and... More 

Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

have stayed here many times and should really have reviewed more often. This trip was only 2 days but what a joy to stay here. First of all the staff are the best and friendliest staff in any hotel I've used in Jakarta or indeed anywhere else. The rooms are all excellent and great beds, pillows and very well designed... More 

Was this review helpful? Yes
JKTJW-GM, General Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Respected Guest, On behalf of the team, I would like to take this opportunity to thank you for trusting JW Marriott Jakarta as your preferred hotel to stay in Jakarta. My team and I highly appreciate your excellent remarks especially on warm and friendly service provided by our associates. It is always rewarding to know that we could make... More 

Singapore, Singapore
Top Contributor
75 reviews 75 reviews
12 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed two nights this time and though I did not have a great experience arriving to hotel due to Tiara Express taxi driver tried to rip me off. Luckily the hotel staff came in to help count money for me and confirmed IDR 300k was correctly paid as per meter and airport charge. Checking in was much slower than... More 

Was this review helpful? Yes
JKTJW-GM, General Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for being such a loyal guest of JW Marriott Jakarta. I am deeply sorry to learn about your unpleasant experiences with Tiara Taxi Service, check-in experience as well as your room assignment. I have noted your feedback and conveyed it to our Front Office team as well... More 

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