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JW Marriott Hotel Jakarta

#10 of 352 Hotels in Jakarta
Certificate of Excellence
5.0 of 5
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Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
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JW Marriott Hotel Jakarta
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Ranked #10 of 352 Hotels in Jakarta
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Wendy V Singapore, Singapore
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549 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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Singapore, Singapore
Top Contributor
87 reviews 87 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If your client visits are just within the kuningan area, this is the perfect hotel. They provide free shuttle service to our client around kuningan, and also to the malls. The staff are always smiling, and greeting us. They also remember us, special mention to Helen of the sailendra restaurant who always took care of us everytime we dined there.... More 

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am a regular at this hotel and honestly have never thought to stay anywhere else in Jakarta as this is a hotel that comes closest to home in terms of comfort and service. With a super friendly, highly accommodating and very attentive staff, every visit to the hotel is like a homecoming. Very comfortable rooms, an excellent breakfast, very... More 

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have enjoyed extensive stays at the Jakarta JW Marriott Hotel during the last few years. The hotel is well located in the Kuningan District of Jakarta that offers good shopping, restaurants and entertainment. But it is the excellent customer service that makes this hotel stand out. There is also a super fitness center, spa and hotel restaurant to make... More 

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West Palm Beach, Florida
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The rooms are exceptionally comfy, fast WiFi, and it's an all around fantastic hotel. The rooms were somewhat dated but everything else about the hotel makes up for it! For me, the most stand out aspect was the Executive Lounge. Staffed by some very attentive and pleasant employees, this space on the 29th floor offers breakfast, light dinner and bar.... More 

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was there for 2 nights. Perfect location, spacious room with excellent service. No complaints about the hotel at all. The staff are extremely friendly. A nice to have would be a better swimming pool.

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1 review
5 of 5 stars Reviewed 1 week ago

This was my second stay at this hotel and reason of my return was the outstanding services provided by the highly trained staff of this hotel. Japanese restaurant has excellent food. Club lounge is managed by Wijaynti (spelling?) and in her leadership the attention paid to guests was outstanding. front desk manager Mrs. Vinda personally make sure that all guests... More 

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Cairo, Egypt
Contributor
19 reviews 19 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This place has some of the best service ever, whatever you want they will help you with and will make sure that you are pleased. the people att he AYS and business center specially Symaul , Shinda and IKA were great in making sure I am feeling happy and don't need anything. Few good things: Breakfast was really good, the... More 

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Taipei, Taiwan
1 review
5 of 5 stars Reviewed 1 week ago

Helpful staff, great people, good sailendra restaurant, sometimes very difficult to get a seat in the restaurant without reservation, spa needs much improvement & spa therapiests are not as skilled as other spas of simlar price range

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Munich, Germany
Top Contributor
60 reviews 60 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Jakarta doesn't feel safe, but JW Marriott takes your worries away. The experience starts at the airport. Book a car to pick you up, they will take you safely to the hotel. I did not know I had to book in advance, I was going for a limo service, until I found the JW Marriott counter. I did not had... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been traveling to Jakarta on business continually for the past year & half and have stayed with JW Marriott Jakarta almost exclusively in all my travels to Jakarta. The first time I booked JW Marriott was due to it's proximity to my meeting venues, but was immediately won over by the warmth of all of it's staff. Few... More 

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