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All 298 Jakarta hotels

Mercure Convention Center

4.0 of 5 Hotel   |   Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
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Ranked #107 of 298 hotels in Jakarta
A recent review
5 of 5 stars Reviewed March 19, 2014
olivia c Bogor, Indonesia
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373 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Mercure Convention Center
See the most recent reviews
Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2014

The check-in staff recommended their Japanese restaurant in the hotel. However, it turned out to be a rather outdated restaurant and full of mosquitoes. Additionally, the restaurant bill couldn't be charged to the room bill but had to be paid separately, which is rather strange in a star-rated hotel. Anyway, the room was actually good and newly renovated.

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Jens N, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback and our sincere apologies for the inconveniences. We have shared your comment to the dept head concerns for their follow up and future improvement. Once again thank you so much for alerting us to this problem and our sincere apologies for the... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

Was here last weekend for 2 nights . The hotel looks a bit old but its clean and room was nice and big . What makes this hotel very good is mostly the staff who are very friendly and helpful. The pool is very nice and big enough . There is one thing though that lets the hotel down very... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear AddyvEs, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for sharing your constructive feedback. We appreciate the comment and our apology for the Spa experience you had during your recent stay with us. We will share the feedback with the Spa owner for their evaluation and better improvement in the future. Once again thank you so... More

Jakarta, Indonesia
2 reviews
4 of 5 stars Reviewed March 8, 2014

Many thing could be considered as one of my fav hotel at Jakarta. The only one hotel which has direct view to ocean and outdoor area is this hotel. I saw many review about the building, too old. But it does not bother me too much. i enjoyed during my stay. Love it.

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Christavolla, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind comment and positive impression about our hotel during your recent stay with us. At the moment our hotel is still in its undergoing successive renovations in some areas, including rooms, bathrooms, and facilities in each of the spots and more to improve guest satisfactions.... More

Jakarta
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 24, 2014

I stayed for one night here for weekend, wish to have kingsize bed but got twin bed ;( that day was fully booked. They need to improve for bathroom interior , quite looks dirty . Located inside Ancol area so you need to pay more for tickets if wanna getting around jakarta . If you wanna enjoy all Attraction inside... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Jessica C, Warmest greetings at Mercure Convention Center, Ancol – Jakarta! Thank you for taking the time to share your feedback with us here. We truly apologize that, as you mentioned as well, due to full occupancy at the hotel, the room you stayed-in was not to your expectation. However, we hope for your next stay, we will be... More

Antwerp, Belgium
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 23, 2014

I stayed here with my wife for four nights and we had a great time. The room (8th floor) was newly renovated, very spacious, provided with two large and very comfortable beds and offered a beautiful view over the seashore and the swimming pool garden. The bathroom was of excellent quality and very enjoyable to use. The breakfast was to... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. JanVerlinden, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your wonderful words and it is our pleasure to know that the accommodation, facilities, including the staff services here have truly met your expectations. We will surely share this great news with the rest of the team, including Bagus, Sueby, Aini, Anna, Sri, Indri, Nancy... More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2014

Me and my friends stayed at Mercure Ancol on the last week of january 2014. Took 2 rooms over there and the room was spacious and has a great view. Check in process was efficient with a friendly reception. I came after 6 PM at the moment. What i love from this hotel is their opened air area. We love... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Hrm1512, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your wonderful words and we are pleased to read that you had such a positive impression of our hotel on your recent stay. Your comments surely motivate our staff to deliver a better service even more. Once again thank you so much and we truly look... More

Jakarta
Contributor
16 reviews 16 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 13, 2014

I had booked this hotel before I read the reviews. I thought "que sera, sera" I checked in and it's fast enough although I heard chit chat of front desk officers about room availability. Floor alley was abit smelly but it's tolerable, I understand this hotel has customers in and out from beach especially with kids. Room was nice, aircon... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Agus_K_Chandra, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind comment and we are pleased to read that you had such a positive impression of our hotel on your recent stay. We will share the result with the rest of the team who will surely be more motivated. At the moment our hotel is... More

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Additional Information about Mercure Convention Center

Also Known As:
Mercure Convention Center Ancol Jakarta Hotel
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol
Address: Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#59 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Convention Center 4*
Official Description (provided by the hotel):
Mercure Convention Center is the only International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20 minutes drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 4000 seating capacities. ... more   less 
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