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Mercure Convention Center

4.0 of 5
Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Hotel amenities
Mercure Convention Center
Ranked #71 of 239 hotels in Jakarta
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269 reviews from our community

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Traveler rating
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    85
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Date Rating
Jakarta, Indonesia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 21, 2013

I have visited this hotel for a couple of times. Recently on March 2013. All my trip are for office activity, but I will recommend this hotel for the Family. Why? because this hotel located right in complex of the biggest amusement park in Jakarta (or maybe Indonesia). It is surrounded by famous amusement venue i.e: Dufan, Seaworld, Bay front... More

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See 2 more reviews by BuzzyBas for Jakarta
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
March 21, 2013

Dear BuzzyBas, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for staying with us. We are so pleased to know that you enjoyed your stay with us. Truly appreciated. Your kind advice will surely be ours to follow up. Look forward to having you back at the property. Warmest, Gloria Vera Kristie Marketing Communications Manager More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 17, 2013

I had my wedding dinner arranged at Mercure Ancol in Feb and had booked junior suite to stay overnight. The room was awful with aircon not functioning and the staff could not provide me with alternative even after asking it for couple of time. Water was all over the floor in the morning as the fridge defrosted overnight. A junior... More

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See 4 more reviews by Reviewer_Opinion for Jakarta
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
March 20, 2013

Dear Reviewer_Opinion, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! We appreciate your kind feedback. To minimize the problem and the inconvenience, our hotel is in the process of doing the room renovation and others including AC and water maintenance for your comfort in the future. Thank you for the concern to this matter and the time spent in... More

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Doha, Qatar
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 9, 2013

The room interior was a bit old dated. The AC is not cold, old TV, the mattress was old and not comfortable, overall just not justifiable for the price. Only thing good is the location and we didn't have much choice. We spent some time a few years ago and I guess things didn't changed much. I suggest the management... More

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Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
March 11, 2013

Dear Arisantoso, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! We appreciate your kind feedback. Regarding the AC situations, our hotel is doing the maintenance thoroughly; and to minimize the problem and the inconvenience, our hotel is also in the process of doing the room renovation for your comfort in the future. Thank you and look forward to having... More

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2013

great service, nice location, rooms are clean but pretty standard and looks a bit old.. this hotel is great for family holiday with many amusement park and many good restaurants nearby in ancol location

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Review collected in partnership with Accorhotels.com

Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
February 20, 2013

Dear Daniz24, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for staying with us. We are pleased to know that you enjoyed your stay with us. Your kind advice is surely ours to follow up. Look forward to having you back at the property. Warmest, Gloria Vera Kristie Marketing Communications Manager More

indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2013

My kids really had fun at the hotel. The facilites for children are the best. Location is also superb. We stayed for a weekend. Despite the hotel was rather full, the cleanliness and the service was considered good.

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Review collected in partnership with Accorhotels.com

Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
February 15, 2013

Dear Felicia, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you so much for the comment given. We are so pleased to hear that you had a pleasant time during your stay here. We truly appreciate it and look forward to seeing you here again really soon. Warmest, Gloria Vera Kristie Marketing Communications Manager More

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 13, 2013

I went to this hotel last week end and at the same time that is night before IMLEK. Location of this hotel is near the beach and the location for happy day. This hotel have good swimming pool because the children can swim and play at three pool. I think this hotel is good for family travel in Jakarta and... More

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Review collected in partnership with Accorhotels.com

Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
February 15, 2013

Dear Sir / Madam, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! We are pleased to hear that you had a pleasant time during your stay with us. Yes, our swimming pool is one of the best. Thank you so much! We truly appreciate it and look forward to seeing you and your family here again soon. Warmest, Gloria... More

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 13, 2013

Was put up by a frd here for a night. Expected this to be better than Grand Mercure Harmoni but it was opposite. Centrally located in Ancol area having a theme park but the hotel was disappointing. Was wrongly put up in smoking room but not informed. Later changed to non- smoking. Non smoking had no wifi signal in the... More

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Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
February 15, 2013

Dear Sir, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for the feedback given to us. We do understand your disappointment and we will pass this over to the department concerns for their kind follow up. Once again thank you for the concern to this matter and the time spent in posting your comments for the chance... More

Peterborough, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 11, 2013

A typical Accor hotel, with all the necessary facilities. However their gym/spa is only fully accessible to males, females are limited to the massage area only. Rooms overlooking the garden in fact also overlook the car park so suffer from the noise of the concierge calling for drivers/taxis from 0700 till midnight.

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See 3 more reviews by roggiesdad for Jakarta
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
February 12, 2013

Dear Sir, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for the kind feedback and concern given to this matter. This will be addressed to the department concerns for their thorough follow up. Should you have any inquiry, please do not hesitate to contact us at 0216406000 / 7000 at any convenient time for our further assistance.... More

Jimbaran, Bali, Indonesia
1 review
3 of 5 stars Reviewed January 20, 2013

Staying only for two nights, overall this is great location at Ancol area jakarta. We got 6th floor rooms with conecting door. The rooms are bit old.. But for the service was great.. Great place to stay , value for money, just dont expect you will get a fantastic room, its average for 4stars hotel, but still a good choice... More

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Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
January 21, 2013

Dear Mr. Koko M, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! We are pleased to hear that you had a pleasant time during your stay with us. We appreciate the kind comment given and look forward to seeing you here again soon. Warmest, Gloria Vera Kristie Marketing Communications Manager More

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 17, 2013

As an Accor member, I was supporting my company's decision to have our 1st annual meeting in this hotel. And I regret it. The location itself is great. At 8:00 am our group came, and nobody greet us. But it's OK because we bring our own staffs to greet and serve us. We have our meeting in Teluk Jakarta room.... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review
January 20, 2013

Dear Ms. Keyla, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for the kind feedback given to us. We do understand your disappointment and for this, we ensure you that this will be addressed to the department concerns for their thorough follow up and action as well. Once again thank you for the concern to this matter... More

 
 
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Additional Information about Mercure Convention Center

Also Known As:
Mercure Convention Center Ancol Jakarta Hotel
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol
Address: Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Luxury Hotels in Jakarta
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Mercure Convention Center is the only International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20 minutes drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 4000 seating capacities. ... more   less 
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