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Mercure Convention Center

4.0 of 5 Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
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Mercure Convention Center
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Mercure Convention Center
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456 reviews from our community

Traveler rating
    50
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    175
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saudi Arabia
Contributor
20 reviews 20 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 3 days/2 nights at Mercure Convention Centre Jakarta. Our check in was very professionally handled and we were shown to our family suite by a delightful young assistant who explained all the amenities of the room and hotel. We were given free welcoming drinks. I have to say that the service at all times could not have been... More

Was this review helpful? Yes 2
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. Peterl, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback during your stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We are also delighted to know that you were very pleased with our breakfast, the new renovated room and... More

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed there with colleagues from the office. Enjoyed the outdoor breakfast area, it was green and warm, and the food was also good. The hotel was a bit old, need maintenance here and there, especially the bath and the bathroom. The pool is also small, but I enjoy the view from the room and pool.

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear KateSiena, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your time to share your experience during your recent stay with us. We are very thankful for your positive feedback. To keep up the progressive improvement, our hotel is successively still doing the renovations in all areas, including the rooms, bathrooms, and other facilities in the... More

Tangerang, Indonesia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here 4 times, and this review is for my last stay in September 2014. This hotel is always busy as I recall, many business events often held here. So don't expect a warm and personalise welcome here. After I checked in, I should go and looked for my room without any assistant from their staff. And for the... More

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mrs. Meidi_f, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for posting a review on TripAdvisor and for sharing your experience and concerns with us. We are apologetic to find out that during your stay here the levels of our service were less than satisfactory. We have passed this to the department concerns and team for... More

Jakarta, Indonesia
Top Contributor
109 reviews 109 reviews
66 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed September 3, 2014

first time i stayed at this hotel maybe on '86 or '89, when it was named Horison Hotel. At that time i was amazed by automatic door as a kids, however i have a good memories on this hotel. after a long years since then, i found out this hotel is not change at all, all new interior is just... More

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Gondel G, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for being our guest and sharing your experience here on TripAdvisor. We would like to apologize on the inconvenient moment you had during your stay with us. For the time being our hotel is still successively reconstructing in all areas, including the room, bathroom, and the... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

I stayed there with my husband and kid over the weekend, for weekend gateaway. After read the reviews in here, at first I have doubt that I will also had those misfortunate. Thank God, my worries wasn't come true. We arrived at the hotel at about 3 pm, the check in was quick, and no hustle. Our bags were delivered... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mrs. Anastasia W, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you very much for the detail feedback given during your recent stay with us. We are very pleased to see the results given, and learned that you and your family had an enjoyable stay with us. We have shared the result with the team who will... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 16, 2014

We booked more than 10 rooms for 2 nights to celebrate the b'day party at Segara. luckily I got executive room at the right wing, which has been newly renovated. Room are big, clean, modern, as well as the bathroom, but the shower too weak. The old rooms in the left wing, look too old, dark and even one of... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Vietha22, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for choosing to stay with us and for taking time to share your feedback. We were delighted to learn how much you enjoyed our new room, breakfast, and swimming pool. Your kind comments will surely be shared with the rest of the team. However we deeply apologize... More

Glenfield, New South Wales, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 15, 2014

A very good hotel providing just what you would expected from a Mercure Hotel. I find the staff to be very friendly and the service excellent in general. The hotel is located near the water and some parks - so there are some things to keep you occupied. However, if you need to get into the city for meetings, then... More

Was this review helpful? Yes 1
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. David R, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your positive feedback. We were delighted to learn how much you enjoyed your recent stay with us and how pleased you were with the services given here. Your kind comments will surely be shared with the rest of the team. Our apology as well... More

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Additional Information about Mercure Convention Center

Address: Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Convention Center 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol

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