We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Convention Center

4.0 of 5 Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Hotel website
Special Offer
Hot Deals!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Mercure Convention Center
Professional photos View all
Browse nearby
Mercure Convention Center
Write a Review

493 reviews from our community

Traveler rating
    51
    162
    185
    60
    35
See reviews for
260
57
23
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (493)
  • Mar-May only
    (95)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (124)
All months
jakarta
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of my family little vacation recently, promised our young ones a trip to beach, watch dolphin and sea lion attraction and a one night stay at a hotel. With that promise in mind, the choice comes to Mercure Convention Center conveniently located at Taman Impian Jaya Ancol area. I've stayed at this hotel a few times since I'm still... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were a little apprehensive as the hotel is quite old, but we chose it because of the closeness to Dunia Fantasi Amusement Park. The rooms were extremely huge. modern and very stylish with great views over the sea. The bathroom was really nice and spacious and what a fantastic sleep we had. The hotel is close to all the... More 

Was this review helpful? Yes
Cimahi, Indonesia
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 days at he hotel. The location is perfect for the family, the room i stayed is a newly furbished. Everything is great, the only thing that bother me is the pool, it really disgusting. So dirty. The hotel should strickly prohibited the guests to bring food to the pool. Breakfast just ok. Check in and check out is... More 

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Sutanto_agus1977, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback during your stay with us. We will share the result with the team who will surely be more motivated in delivering a better service even more. However, our sincere apology as well for the pool condition. It has been shared to the concerned... More 

Stockholm, Sweden
1 review
1 of 5 stars Reviewed 3 weeks ago

It was pipe line working. The water became red and dirty, mixing with mud . The room was not clean and fresh. The towels are also not fresh. The standard was not I am expected as a four stars hotel. I think the hotel need renewing ...

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mrs. Ida R., Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for sharing your constructive feedback. We appreciate the comment and our apology for the experience you had during your recent stay with us. For the time being our hotel is reconstructing in all areas successively, including the guestrooms, bathrooms, and each of the facilities in... More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you do not want to stay downtown in the bustling city of Jakarta but are looking for a good place to stay close to the city, this is the place to be. Taxi for dinner or a day trip to the centre is very easy and cheap

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. Guido D, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind review and feedback. We are glad that you have had a pleasant stay with us. We hope that we will be able to welcome you back some time in the future. Kindest Regards, Gloria Vera Kristie Marketing Communications Manager More 

Jakarta
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in for 1 night during this year end holiday season. The process to check in and check out was fast. We got room at the 4th floor. The rooms are Ocean View so it was nice. The room itself is big and the twin beds in queen size good for our family which consist of parents with 2... More 

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mrs. FamTravie, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you so much for your kind words regarding your recent stay at our hotel. We are delighted to know that you enjoyed your time here. However, our apologize for some conditions that were less than satisfactory, including the condition of the bathroom door handle and slides of... More 

Tangerang, Indonesia
2 reviews
2 of 5 stars Reviewed 4 weeks ago

They had the slowest internet connection in the whole wide world. Even the satellite can't detect. Limited to 2 devices only. So leave ur laptop at home. They charge u with additional 10 dollars if u want better speed. Breakfast only for 2. They charge u again with additional 15 dollars per person if u have kids.

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Triade A, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for the constructive feedback given regarding your recent stay. We are truly sorry you found the level of our internet connection is less than satisfactory. We have addressed the difficulty you encountered, and our IT Team is looking further into the problem and making sure that... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed December 23, 2014

Book 3 rooms online for double bed, but there was only twin rooms available. I call accor online help they said it is ok, I can just put special request and I will get double room. But the time I arrived I get twin bed rooms instead. 1 of my room upgraded as an apologize. Still a disapointment. Also when... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. King C, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for taking the time to review your hotel stay with us. We sincerely apologize if the bedding type did not match with your expectations. As you explained, at the time of your booking the double bed type was not available and already full, the call... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Convention Center

Address: Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Convention Center 4*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Despegar.com, Hotels.com, Expedia, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Mercure Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol
Hotel Style:
#5 On the Beach Hotel in Jakarta
#49 Spa Hotel in Jakarta
#69 Luxury Hotel in Jakarta

498 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (154)
Viewed
Pool/beach area (22)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (31)
Viewed
Bathroom (10)
Viewed
View from room (3)
Viewed
Dining (9)
Viewed
Other (58)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (285)
Viewed
Amenities (20)
Viewed
Deluxe Ocean Room (25)
Viewed
Executive Room (25)
Viewed
Grand Deluxe Room (23)
Viewed
Pelangi Suite (49)
Viewed
Pool (11)
Viewed
Restaurants and Bars (43)
Viewed
Royal Suite (68)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (4)
Viewed
Dining (9)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (15)
Viewed
Family/play areas (1)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay