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Mercure Convention Center

Hotel website
Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
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Mercure Convention Center
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598 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bandung, Jawa Barat, Indonesia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stay there because we have a big event for our high school reunion. The venue is at ecopark convention. our event is from 7-8 of August 2015. My friend is already had a contract with the hotel to have 62 rooms with several types of rooms. I know that the check in time is at 2 pm. But, because... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed for 2 nights, this hotel have a pleasant environment, good service especially for the GRO team, excellent. even Hotel is a bit rundown since it is pretty old. Facilities are adequate, breakfast was good. Only highlight is it's location that is right in the middle of Ancol beachside/theme park. Is it a good hotel to stay in? Yes... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was my first time visited this hotel, very nice room especially for deluxe ocean sea view. Very nice and friendly staff.. Especially the GRO staff very friendly and helpful. Very near by the beach. And also near with many tourist attraction in ancol area. Very recommended for family trip.

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MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Agustinus I, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback during your stay with us. We were delighted to know that you were very pleased with our service and hospitality during your stay here with us. We have shared with the rest of the team, including the Guest Relations Officer Team, who... More 

Antwerp, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

On a average good hotel on a nice location. Less suited for business traveler because situated inside an entertainment complex with gated access. Not easy to find for Uber drivers + they need to pay extra to enter the entertainment complex. My uber driver needed special coupon to exit the complex or else needed to pay extra. Also there was... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. Escheers, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for choosing our hotel as your recent stay in Jakarta. We sincerely apologize for the entrance tickets issue. Unfortunately our hotel is not under the same management with Ancol; however, this will be our evaluation and follow up. As the alternative, Hotel is giving 2 entrance... More 

Bali, Indonesia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The place looks amazing when you drive up to it and walk along their lobby. Then you get to the room. A tale of two hotels. The lobby is so spacious they should have made it smaller and put some of that into the room. Taking a shower was a chore. Didn't know which was hot or cold water and... More 

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MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. Paugh S, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! It has been brought to my attention that your recent visit with us was not up to your expectation. We have taken notes on your concerns, including for the water heat, food price, food quality, room, and the check-in process conditions. We have passed these over to... More 

Medan
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 2 nights. And nothing in this hotel give me reason to come back again. For the price of the room rate, it doesnt show the good quality hotel!!! The room is dirty and smells like old carpet, the water is yellowish, the hot water is too hot, the bed is hard, and the amenities... More 

Was this review helpful? Yes 1
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Jollyjumper22, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind review. We appreciate you sharing your experience with us. However, our sincere apologies for the inconveniences. We understand your disappointment during your stay here that the levels of our service and facilities were less than satisfactory. Our Department Head and Team concern have received... More 

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Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

i brought 2 families there. It was so convenient and Fun. We love Mercure Convention Center Ancol very much, but there is a room for improvement in Parking Lot and Playground Area that would make the hotel Perfect. Will go there again in September.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MCCAncol, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. Wisnu Wardhana H, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback during your stay with us. We were delighted to know that you were very pleased with our service and hospitality during your stay here with us. We have shared with the rest of the team, who would be more motivated... More 

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