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All 313 Jakarta hotels

Mercure Convention Center

4.0 of 5 Hotel   |   Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
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Mercure Convention Center
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Ranked #123 of 313 hotels in Jakarta
A recent review
3 of 5 stars reviewed 4 days ago
DionWidia Jakarta
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416 people have reviewed this hotel

Traveler rating
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Jakarta
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

One of the sea side hotel in Jakarta. The building is very old, and it was under other management before was taken by Accor. I booked for grand deluxe room in tower building, but I get the room in the old building, a bit disapointed for this. The swimming pool is OK for kids especially. Ideally you stay here when... More

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear DionWidia, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your feedback. Please accept our sincere apologies for the room condition. For the time being our hotel is successively reconstructing in all areas, including the guestrooms, bathrooms, facilities in each of the rooms and more for freshly renovated improvements and for increasing more guests' satisfaction. Once... More

Tangerang, Indonesia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel because I got invitation for medical symposium there. First thing that captured my impression was this is an old hotel with unmaintained symposium room interior. Despite of its great beach view and its cuisine hospitality, the room was very old and had unmaintained impression. Its big name did not make well impression to me. Need... More

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Pelupessy, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your feedback. Please accept our apology for any inconvenient situation you have experienced during your stay with us. For the time being our hotel is successively reconstructing in all areas, including the guestrooms, bathrooms, and the facilities in each of the rooms for a freshly renovated... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I found the hotel is in great location as inside Ancol area and it has its own pools which are good for small kids. The room I got was very clean and spacious. The only problem I encountered was with the Internet availability.

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mak168, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your positive feedback. We are glad to hear that you enjoyed your stay with us. Your kind comments will surely be shared with the rest of the team. Our sincere apology for the internet condition. We have shared the feedback with the IT Team for their... More

Hoeilaart
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The area are great for a short holiday with family. The hotel are big but I think it’s old and not really up-to-date. Internet/wifi not everywhere available and slow. Some doors were broken or difficult to open, some hall were dark and uncomfortable to walk around the corridor. The one that bothering me were the entrance fee to go to... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mrs. D K, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for sharing your review on your recent stay with us. Our sincere apologies for the inconveniences. We have shared your comments regarding the wifi and room condition to the team concerns for their follow up and future improvement. We would like to extend our apologies... More

Jakarta, Indonesia
Top Contributor
55 reviews 55 reviews
54 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel building is old, but they succeed to "make over" the lobby area. Unfortunately when we got to the room, we shocked finding the room is a bit smelly, the room carpet is also dirty and felt a bit sticky. totally below Mercure standard, even below ibis budget standard.

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mr. Ignatius Untung S, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback. We are concerned and apologetic to find out the inconvenient situation you have experienced during your recent stay here. We have shared your feedback regarding the room condition and cleanliness to the team concerned for their thorough and immediate follow... More

Malang
1 review
2 of 5 stars Reviewed 3 weeks ago

i extremely regret to stay here.my first and gonna be my last.i hv to queued like non member which is i saw there is a desk for member but no one there.and my room just ready at 3.30pm.i wasnt get compliment for my family room if am not asked room service.the cust said 3 time different amount bill...how come?whose bill... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Shelly A, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for posting a review on TripAdvisor and for sharing your experience and concerns with us. We are apologetic to find out that during your stay here the levels of our service were less than satisfactory. We have passed this to the department concerns and team for... More

Jakarta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is an old property,the rooms need replacement for the carpet,but it's still comfort for family and have nice facilities for children,especially the swimming pool,breakfast have various choice,in Ancol area,suitable for family recreation,one step from Eco Park,and other amusement park for family

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Legionnes, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback during your stay with us. At this moment our hotel is successively reconstructing in all segments, including the guestrooms, bathrooms, and the facilities in each of the areas for freshly renovated improvement. Truly appreciated for your kind review on TripAdvisor, and look forward... More

Purwokerto, Indonesia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We booked 2 connected rooms. The rooms were clean. Service is good. I like it that they provide separated different types of audio/video inputs (av, usb, hdmi) and place them on the wall under the tv so we could easily plug it. My kids LOVE it that the hotel is located just across the street from the eco land. Eco... More

Was this review helpful? Yes
Manager_MarCom, Marketing Communications Manager at Mercure Convention Center, responded to this review

Dear Mrs. Palan K, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback. We are delighted to know that you were pleased with the staffs’ service during your stay; however, we are truly concerned and apologetic to find out the inconvenient situation you have experienced during your recent stay here. We will share your... More

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Additional Information about Mercure Convention Center

Address: Jl. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Convention Center 4*
Reservation Options:
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Also Known As:
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol

184 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#63 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Mercure Convention Center is the only International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20 minutes drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 4000 seating capacities. ... more   less 
Number of rooms
434

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