We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Jakarta Kota

4.0 of 5
Hotel website
Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Mercure Jakarta Kota
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #95 of 350 Hotels in Jakarta
A recent review
3 of 5 stars reviewed 6 days ago
mwaheedt Maldives, Asia
Write a Review

333 reviews from our community

Traveler rating
    46
    160
    90
    26
    11
See reviews for
35
46
94
98
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (333)
  • Mar-May only
    (64)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (106)
All months
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

home keeping no check list - sometimes no towel. only realise after shower, bottled water not given. intercommunication not working properly. inter floor movement is also restricted. Came with 3 engineers and was put into 3 different floors. Cannot access their room direct and worst house phone not working. allow smoking tenant into non smoking floor

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Kuala Lumpur
Contributor
19 reviews 19 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights here. Staffs were very friendly, greeting you everywhere, even in the toilets. Room were clean and well equipped except for face towels in the bathroom, although with basic decorations. Flat screen TV with ample channels. Wi-Fi is free. Lots of choices for breakfast.

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Ahmad Zahidi, Thank you for choosing Mercure Jakarta Kota and it was our great pleasure to have you as our guest. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had always been the priority set for the Management and team of Mercure Jakarta Kota. Thank you... More 

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

after many doubts about so many hotel in jakarta, we finally choosed this one, the one... the room is just perfect, clean, superb view. but the crowning jewel is the kindness, the profesional care, the so helpfull and smilling staff of this hotel. we stayed one week, and we will return in few days after bali for a month. alll... More 

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Sam, Thank you for taking the time to share your experience at Mercure Jakarta Kota and it was our great pleasure to have you staying with us. On behalf of staff and management Mercure Jakarta Kota, we would like to offer our sincere thanks for your delighted review. We are so happy that you have an enjoyable stay... More 

Oman
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

I stayed 11 nights comfortable. Ahead of booking this hotel, I went to visit it first in February while was in 3-day short visit in Jakarta and got very good impression with staff. I choose this hotel because close to my business area and am addicted with exotic fruits (Durian, Rambutan, Mangostin etc), in addition I like local see food... More 

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Oman, It was our great pleasure to have you staying with Mercure Jakarta Kota and we wish to thank you for your confidence in our services and highly appreciated for your time to share your experience stay with us. On behalf of staff and management Mercure Jakarta Kota, we would like to express our gratitude for your generous... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed April 3, 2015

In my recent business trip to Jakarta in March 2015, I stayed at Mercure Jakarta Kota which I must say was with very positive experience. Staff in the hotel (e.g. Reception, restaurant, call centre, etc.) is friendly, warm and professional. The room condition is good. It is clean and neat. The house keeping does a good job. The WiFi is... More 

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. David Ng, Thank you for taking the time to share your experience at Mercure Jakarta Kota and it was our great pleasure to have you staying with us. On behalf of staff and management Mercure Jakarta Kota, we would like to offer our gratitude for your delighted review. We are so happy that you have an enjoyable stay... More 

Bangkok
1 review
1 of 5 stars Reviewed March 24, 2015

I book prior 2 week before check in to ask the non smoking room. But give me the smoking room. Even the hotel change the room for me. There is still smoking room but the smell not strong as the previous one also its smoking floor which is can get the smell from out site.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Wasu, First of all thank you for your trust choosing Mercure Jakarta Kota for your accommodation. We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment, you can also rest assure that this is neither standards nor typical services provided to our customer. Your input and comments... More 

Travelers are raving about these Jakarta hotels

Bandar Lampung, Indonesia
2 reviews
5 of 5 stars Reviewed March 3, 2015

mercure jakarta kota, his hotel is very comfortable and friendly service friendly staff very satisfying, like being home alone. This could be a reference to friends and family who want to visit Jakarta could be stay here

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Muhammad, Thank you for taking the time to share your experience at Mercure Jakarta Kota and it was our great pleasure to have you staying with us. On behalf of staff and management Mercure Jakarta Kota, we would like to express our gratitude for your generous review, we are truly delighted to learn that you have an enjoyable... More 

Questions? Get answers from hotel staff and past guests. Ask a question

458 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (112)
Viewed
Bathroom (15)
Viewed
Room/suite (29)
Viewed
View from room (12)
Viewed
Dining (6)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (3)
Viewed
Other (32)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (333)
Viewed
Amenities (41)
Viewed
Deluxe Double Room (28)
Viewed
Executive Deluxe Room (31)
Viewed
Executive Suite (47)
Viewed
Jacuzzi (5)
Viewed
Presidential Suite (47)
Viewed
Restaurants and Bars (63)
Viewed
Superior Double Room (27)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities