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Mercure Jakarta Kota

4.0 of 5
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Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Mercure Jakarta Kota
Best prices for: 1 room 1 guest
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Ranked #94 of 353 Hotels in Jakarta
A recent review
4 of 5 stars reviewed 4 weeks ago
Timmy_Tjondro Surabaya, Indonesia
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340 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Surabaya, Indonesia
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a strategic location, located in a bustling trade complex. Although located in a crowded area, this hotel is very convenient as a place to stay. Warm welcome from the staff of the hotel, clean and quiet room, superb view, is the advantage of this hotel. Breakfast is provided varied and tastes good. Probably I will be staying... More 

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A TripAdvisor Member
4 of 5 stars Reviewed May 16, 2015

home keeping no check list - sometimes no towel. only realise after shower, bottled water not given. intercommunication not working properly. inter floor movement is also restricted. Came with 3 engineers and was put into 3 different floors. Cannot access their room direct and worst house phone not working. allow smoking tenant into non smoking floor

Review collected in partnership with Mercure Hotels

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Kuala Lumpur
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 26, 2015

Stayed 3 nights here. Staffs were very friendly, greeting you everywhere, even in the toilets. Room were clean and well equipped except for face towels in the bathroom, although with basic decorations. Flat screen TV with ample channels. Wi-Fi is free. Lots of choices for breakfast.

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Ahmad Zahidi, Thank you for choosing Mercure Jakarta Kota and it was our great pleasure to have you as our guest. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had always been the priority set for the Management and team of Mercure Jakarta Kota. Thank you... More 

Jakarta, Indonesia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 24, 2015

after many doubts about so many hotel in jakarta, we finally choosed this one, the one... the room is just perfect, clean, superb view. but the crowning jewel is the kindness, the profesional care, the so helpfull and smilling staff of this hotel. we stayed one week, and we will return in few days after bali for a month. alll... More 

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Sam, Thank you for taking the time to share your experience at Mercure Jakarta Kota and it was our great pleasure to have you staying with us. On behalf of staff and management Mercure Jakarta Kota, we would like to offer our sincere thanks for your delighted review. We are so happy that you have an enjoyable stay... More 

Oman
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

I stayed 11 nights comfortable. Ahead of booking this hotel, I went to visit it first in February while was in 3-day short visit in Jakarta and got very good impression with staff. I choose this hotel because close to my business area and am addicted with exotic fruits (Durian, Rambutan, Mangostin etc), in addition I like local see food... More 

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Oman, It was our great pleasure to have you staying with Mercure Jakarta Kota and we wish to thank you for your confidence in our services and highly appreciated for your time to share your experience stay with us. On behalf of staff and management Mercure Jakarta Kota, we would like to express our gratitude for your generous... More 

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