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All 341 Jakarta hotels

Mercure Jakarta Kota

4.0 of 5 Hotel   |   Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
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Ranked #84 of 341 Hotels in Jakarta
A recent review
5 of 5 stars reviewed 3 days ago
Muhammad A Bandar Lampung, Indonesia
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320 reviews from our community

Traveler rating
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    153
    88
    25
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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Bandar Lampung, Indonesia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

mercure jakarta kota, his hotel is very comfortable and friendly service friendly staff very satisfying, like being home alone. This could be a reference to friends and family who want to visit Jakarta could be stay here

Was this review helpful? Yes
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I booked the deluxe room for 10 days. It was big, very clean, and comfortable. Big comfy bed with 2 bottles of water daily. Big plus is having coffee and an espresso machine in the room. The housekeeping staff was outstanding. Everytime I needed anything they provided it right away with a smile and a very professional attitude. If I... More 

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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for Chinese New Year and enjoyed the hospitality! Internet speed was ok all weekend. I think the property smells less like cigarette smoke than previously, so the mgmt is taking action on the no smoking signs that were previously ignored. I'll be back next week!

Review collected in partnership with Accorhotels.com

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Kanpur, India
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed in this property for 4 days and they gave me a Big corner room though it had a pillar in middle but he was a big room but the breakfast was not could for vegetarians and the choice also was limited for vegetarians and explaining the staff about being vegetarian was a tough job, else the stay was good

Was this review helpful? Yes 1
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Shahlot, First of all thank you for staying with Mercure Jakarta Kota and highly appreciated for your time to share your experience stay with us. We do apologize for the experience that you had during your recent stay in related breakfast service, please rest assured that we are following up your input and comment. At the same time,... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Another good stay with ACCOR hotel. Stay there for 2 nights. Mr Endy, front office manager was very helpfull, quick corrective act during my check in process has settled my problems. Room are spacious and clean. Food on b'fast was ok, will more delicious if the main course more warmer it's little cold on that time. The excellent service from... More 

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Samuel, Thank you for taking the time to share your experience stay at Mercure Jakarta Kota. We do apologize for any inconvenience caused during your recent stay and please rest assured that we are following up your input and comment with our team concern. At the same time, we are truly delighted to learn that you have an... More 

Chicago, IL
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for 4 days and 3 nights in Mercure Kota Jakarta Hotel in Jakarta, Indonesia during December 2014-January 2015. Before arriving, I had emailed the hotel staff on airport to hotel transportation, which they had arranged and was reasonable ($20 U.S. one way). As always, I requested a non-smoking room in a quiet area of the hotel, which they... More 

Was this review helpful? Yes 1
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Sir, First of all thank you for choosing Mercure Jakarta Kota for your accommodation and taking the time to share your experience staying with us. We do apologize for any inconvenience caused during your stay and we assure serious action in all department concern will be taken from every element related to your experience. You can rest assure that... More 

Athens, Greece
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 31, 2014 via mobile

I spent one night there for a long stopover coming from Europe with final destination Yogyakarta! I guess that for one night is acceptable, but i would not chose it for a longer stay. The hotel appears really old and poorly maintained, especially the bathroom.

Was this review helpful? Yes 1
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Mr. Yannis, Thank you for taking the time to share your experience at Mercure Jakarta Kota. We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment related with condition of bathroom. You can rest assure that this is neither standards nor typical services provided to our customer. As... More 

Surabaya
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2014

We booked a one night stay on Dec 6, 2014. We arrived at 3pm and they told us the room is not ready yet and they are having hard time to reach the housekeeping in charge. We waited for about 30mins and then they tried to offer us top floor room but smoking room while we book for non-smoking room.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Madam, First of all we wish to thank you for your confidence in our services and highly appreciated for your time to share your experience stay with us. We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment related with hotel services. You can rest assure that this... More 

Kuala Lumpur
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 10, 2014

This hotel is very good to stay which the location is in the centre of Jakarta. Easy to get transport to go to shopping place. The room is clean, friendly staff and the most important the foods are goods and variety. Recommended to stay here as the price is reasonable.

Was this review helpful? Yes
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Sir, Thank you for staying with Mercure Jakarta Kota and it always been our great pleasure to have you as our guest. On behalf of staff and management Mercure Jakarta Kota, we would like to express our gratitude for taking your time to share your great experience during stay. Your input and comments are precious to us, and once... More 

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Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
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Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#22 Best Value Hotel in Jakarta
#34 Spa Hotel in Jakarta
#52 Luxury Hotel in Jakarta

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