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All 339 Jakarta hotels

Ibis Jakarta Arcadia

3.0 of 5 Hotel   |   Jalan K H Wahid Hasyim No 114, Jakarta 10340, Indonesia
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Ibis Jakarta Arcadia
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Ranked #95 of 339 Hotels in Jakarta
A recent review
3 of 5 stars reviewed 4 days ago
Trisa A Bogor, Indonesia
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444 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bogor, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I slept in Ibis Arcadia Sabang (Jl. Wahid Hasyim) on 24th january 2014. I saw the room was not quite good, why? Because i saw the wall, bathroom, and the shower were not good anymore. There is a crack in bathroom wall. So, i would like to give an advice to IBIS to do maintenance of the rooms. The rate... More 

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear Trisa A, Thank you very much for taking time to share your comments on TripAdvisor. We have well noted on your feedback related to the room condition. Our Chief engineer has set-up an immediate action plan to ensure that the wall crack have been fixed. Please note that all room will be renovated by next month to enhance your... More 

Bali, Indonesia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

This is my first and last time stat in here. The room is smelly, the AC is leaking and we need to let the AC on for couple hours when we went out so the room wont be that smelly. I really not recommend this hotel as there are lots of hotels at this street with same price or slightly... More 

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear novo-food, We sincerely appreciate you taking time to share you comments on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Ibis Arcadia is renowned. The experience you described causes us deep concern as It does not represent our standard of services. If... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 4 nights and 3 days at the hotel recently. Was reading all sorts of reviews on the hotel but my experience at the hotel is nothing but a good one! The decor might be a bit old but the location compensated for it all. I walked to Lotus & Sarinah Mall in less than 5 minutes which is... More 

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear mhafizul, Thank you very much for sharing your valuable feedback related to your stay at Ibis Arcadia Jakarta. We are glad to hear that your enjoyed your stay with us. In regards to the air-condition, and the Wi-Fi connection, action have been taken immediately. Obviously Ibis Arcadia Jakarta is strategically located, in the heart of the of town near... More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

I chose this hotel because of its proximity to my meeting location. This is a part of Indonesia I have never seen before. I am very impressed with a hotel that brands itself as budget. I expected much less. The rooms are magnificent with high quality beautiful furniture. The free inclusive breakfast was the best part of my stay. It's... More 

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear Sour M, Thank you for sharing your valuable comment on TripAdvisor. We are glad to hear that your overall experience at Ibis Arcadia Jakarta was up to your expectation. Well noted on your feedback related to the Pizza. Our Chef is right now providing intensive training to the Kitchen team to ensure that all pizza cooked will be up... More 

Finland
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very typical middle class hotel in my opinion. Friendly staff and clean enough room. Central location within walking distance from the national monument, national museum and big shopping malls. Also close to many restaurants and public transportation.

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear MiiFinland, Thank you very much for sharing such lovely comments about Ibis Arcadia Jakarta. We are glad to hear that you enjoyed your stay with us. The hotel location is definitely an asset for us and our valuable guest as you. We are looking forward to greet you again soon at Ibis Arcadia Jakarta. Thanks again. Very best regards,... More 

Miri, Malaysia
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Overall staff at receptionist is very responsive to complain and act very fast for towel replacement. Great location near central jakarta, shopping and worship nearby. Wifi is fast. Need Improvement: - outdated bed sheet/pillow sheet (washes until have holes) still use by Ibis Hotel - Old towel with brown and black spot still given to customer - dirty bed sheet... More 

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear Travel L, Thank you very much for sharing your valuable comments on TripAdvisor. All your feedback related to the House Keeping have been duly noted and I can personally ensure you that all action have been taken to ensure that such shortfall will not happen in the future. Never the less, we are please to hear that you were... More 

2 reviews
3 of 5 stars Reviewed December 20, 2014

The Ibis Arcadia was my first experience of an Ibis property. It is reasonably well located - shopping and restaurants nearby. As far as the hotel itself, it is not a brand spanking new property and this is reflected in the rooms BUT what really impressed me was the staff - in particular the staff in the restaurant/breakfast area. Being... More 

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear Pankaj S, Thank you very much for taking time to share your kind comments on TripAdvisor. Well noted on the room comments and I will cascade your lovely feedback to Izul, Susi and Fauzia at the Food and Beverage Department . They will be more than happy that you recognise their efficiency. Thank again for such positive feedback on... More 

Cleveland, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

I stayed at this hotel in 2012. I prefer higher grade hotels in general, but my associate needed a more moderate rate. The room was a bit tight, but clean and adequate. I thought the lobby was surprisingly smart for the rate we paid. I do not know how the hotel has aged over 2 years. We could easily walk... More 

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear aimeesmcpherson, Thank you very much for sharing such lovely comment about Ibis Arcadia on TripAdvisor. We are striving very hard to maintain Ibis Arcadia in good shape and updated with our guest needs. Your kind comments is very motivating for our Team. All of us at Ibis Arcadia Jakarta would like to offer our sincere thanks for your delightful... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed December 2, 2014

Property feels that it's in need of a renovation to improve. Toilet was very old and feels dirty. The aircon in the room requires servicing as it made loud noises in the middle of the night, disturbing my sleep. The breakfast area was too small to accommodate the number of guests. Service staff seems overwhelmed and not able to cope... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ibis-arcadia-jakarta, General Manager at Ibis Jakarta Arcadia, responded to this review

Dear Jayne L, We sincerely appreciate you taking time to share you comments on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Ibis Arcadia is renowned. The experience you described causes us deep concern. It does not represent our standard of services. If... More 

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Additional Information about Ibis Jakarta Arcadia

Address: Jalan K H Wahid Hasyim No 114, Jakarta 10340, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Jakarta Arcadia 3*
Number of rooms: 93
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Also Known As:
Ibis Arcadia Hotel Jakarta
Ibis Hotel Jakarta
Ibis Hotel Arcadia

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