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Ibis Jakarta Kemayoran

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Jalan Bungur Besar Raya 79-81, Jakarta 10620, Indonesia
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Ibis Jakarta Kemayoran
Best prices for: 1 room 1 guest
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Ranked #103 of 344 Hotels in Jakarta
A recent review
3 of 5 stars reviewed today
Crishanthe Mawanella
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233 reviews from our community

Traveler rating
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    106
    76
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Mawanella
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed today NEW

Checking was smooth , rooms fairly small, toilets very clean, food was good , silent location and surrounding not bad , if you need cheep food there is near by restaurants and can't complain as a Sri Lankan it is close to our taste. The reception speaks good English and very nice. Dint have a chance to try the pool... More 

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Medan, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was staying for 2 days. The room is clean, the bed is very soft and comfortable. The receptionis and the maid are very friendly and helpful. One thing; there's no welcome greeting, but never mind. Next time visiting this town i will certainly be staying here again.

Was this review helpful? Yes
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Sirs, We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I got voucher 1 night stay in IBIS Kemayoran.first i go to the hotel without booking..and the receptionist tell me to book first 1 day before.the next day i call IBIS kemayoran again to book at 2 days later.then the receptionist told me that i must email to the reservation my voucher and the date i want to stay.the next... More 

Was this review helpful? Yes
Ibis_Kemayoran, General Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Pak Jimmy, I would like to apologize for the difficulties you met during your reservation process. I will personally make sure your reservation has been confirmed and prepare a welcome package. I am sorry the information communicated by the staff were not clear since the beginning. The booking conditions are clearly stated on the voucher and should have been... More 

Warsaw, Poland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

I was very happy with my stay here! The room was very nice, the bed was very comfortable, everything was clean, food was delicious, and best of all, service was friendly and timely. General Manager was very helpful and gave many useful tips about traveling in Jakarta.The location seems to be inconvenient but in reality it is just 15 minutes... More 

Was this review helpful? Yes 2
Ibis_Kemayoran, General Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Larmandier, We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback. We are glad you enjoyed the renovations made in hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 7, 2015

Stayed only for 1 night, when arrived at the hotel the front office staff very helpful and fast when doing a check-in process or check-out process and If I'm not wrong this hotel already renovated with a new concept of Ibis red with also a suite bed and it's very comfort for sleep. The Wifi at room need to be... More 

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Ibis_Kemayoran, General Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Ibis Jakarta Kemayoran. I am sorry that the internet service did not not meet your expectations; please allow me to express my sincerest apologies. We are currently working on the improvement of the bandwidth. We are also implementing this year a new breakfast concept... More 

Essen, Germany
1 review
5 of 5 stars Reviewed February 5, 2015

My husband and I stayed here twice in 2011 and 2013. After 2 years, the room still looked nice, clean, we got the same room. The hotel room is small, but very clean and comfortable. We always love the breakfast buffet in the hotel and the staff is also friendly. The negative is only the wifi in our room never... More 

Was this review helpful? Yes
Ibis_Kemayoran, General Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Mrs. Dwiastuti, We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback. We are glad you enjoyed the renovations made in hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 31, 2014

This is worse hotel...the room spacious is too small and cannot locate extra bed. if you want to iron your clothes, you need to pay for it...i stayed here for 1 week ...and lucky my roommate bring the iron...just imagine how much clothes we need to send for the ironing services..and the charges....poor and very poor wifi in the room...

Was this review helpful? Yes 1
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Mrs. Adibah, Thank you for taking the time to tell us about your experience at the Ibis Jakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Yogyakarta, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 30, 2014

Staying here for one night during my transit, I was overall satisfied. There was some issue regarding my booking from accor, but the reservation team handled it well. The hotel itself was easy to find. It's near Kemayoran and Pasar Senen train station. Transjakarta halte is also nearby. Check in and check out process were fast and the staffs were... More 

Was this review helpful? Yes 1
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Mrs. Christin, We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Tangerang, Jawa Barat, Indonesia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 17, 2014

Check in time is 15.00, but on booking website 14.00, so we wait more than one hour to get into our room. I love its lobby design and color scheme, so cozy and modern atmosphere. The food is also delicious, try nasi goreng for your breakfast if you come from abroad. The price is also affordable. Worth place to stay... More 

Was this review helpful? Yes 2
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review

Dear Sirs, We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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