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Ibis Jakarta Mangga Dua Hotel

Jalan Pangeran Jayakarta 73, Jakarta 10730, Indonesia
Hotel amenities
1 room 1 adult
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Ibis Jakarta Mangga Dua Hotel
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330 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

This hotel needs renovation badly. The rooms and furnitures are tired. One of the room's AC is broken. It made a loud noise and was not cold at all. We found the problem at midnight. The rooms have no carpets yet smells damp. On the second thought, forget renovation. Have it demolished.

Helpful?
Thank Winston_Setiawan
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr. Winston_setiawan, Thank for Staying at Ibis Jakarta Mangga Dua and sharing your feedback with us. I deeply apologize for the unconvinience stay at our property and I assure you that we are striving to improve our facilities and services. In the meantime we are willing to inform you that we have been working on room renovation and we... More 

Kuala Lumpur, Malaysia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 30, 2015

When we arrived at the hotel, there was no one to greet us and our check in was not handled promptly. The front desk personnel was not friendly and did not even greet us when we check in. The room lighting was dim and dark. We called the housekeeping four times but there was no one answering the phone. We... More 

Helpful?
1 Thank shirleytyd

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Jakarta, Indonesia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 23, 2015

As a hotel who has brand, I think this hotel can start doing renovations. The room look old and all the lights in the room is yellow. Unfortunately also when we came down for breakfast at 8 am much food is empty. But as far as we stay in the hotel we were quite comfortable.

Helpful?
Thank Hesta H
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/Mrs Hesta H, We thank for your concern related to our property. We happily that we had done some renovation in our guest rooms and we are still working on it. Meanwhile, we do apologize for the unconvinience related to Our breakfast was empty and I took this as serious action to be done on my F&B team. We... More 

Bali, Indonesia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 16, 2015 via mobile

This is my second visit during year. I had come back for business reason this month. Check in after mid flight with express check in, less staff avail in night, room clean, spacious in their business class hotel, with standard room facility. Only wifi connection not work properly sometime. Good location in north of Capital city, close to shopping area... More 

Helpful?
Thank komangsudirga
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Bapak Komang Sudirga, Thank for visiting back us at Ibis Jakarta Mangga Dua and sharing your feedback about hotel hotel. Our Hotel is located among the Shopping center and can be reached by walk only 5 minutes. As Ibis Brand we have a multiskill employees incharge in night shift to fullfill guest request and we have re-train our employess... More 

1 review
5 of 5 stars Reviewed October 29, 2015

The hotel located a bit hiding from the main street but easy to find due to very close to shopping centre ITC pasar pagi. The hotel is a bit old but convinience so far, breakfast is mostly on indonesian cuisine.

Helpful?
Thank Hasanuddin B
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Bapak Hasanudin B, It's always pleasure to get positive feedback from our customer and We would like to thank for your time to share your review related to our hotel premises. I will share your review to our team member to ensure we keep in track providing an excellent service. Looking forward welcoming you back in our property. Best... More 

Brunei Darussalam
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 20, 2015

Friendly staff, cozy room. It's a satisfying staying simply because for the money you pay. These days one of the most important facility is wifi, and the hotel mentioned free wifi throughout the building. This was not the case, wifi network was down 2/3 of our stay. However it was consistently working in the lobby. The other let down was... More 

Helpful?
Thank rajeev_cri
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr Rajeev_cri, Warmest Greetings from Ibis Jakarta Mangga Dua. Thank for staying at Ibis Jakarta Mangga Dua and sharing your feedback during your stay with us. I trully understand that it was not convinience related to our Wifi service, what I can explain now we had improve the speed of our internet from 1 mb to 3 mb per... More 

Port d'Alcúdia, Islas Baleares, Spain
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 13, 2015 via mobile

The real stars of this hotel are the staff. Excellent treatment given by all the personnel. Although the hotel needs to be renovated in some aspects the staff made my stay feel like at home. The front desk staff was very polite and efficient at any moment in whatever issue arouse. Mr. Junji as well of the rest of them... More 

Helpful?
1 Thank LukiNoa S
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/Mrs Lukinoa S, Warmest Greetings from Ibis Jakarta Mangga Dua. Thank for your staying at Ibis Jakarta Mangga Dua and tell your positive experience during stay with us. we realize that our hotel has been running for 18 years and many home work to do to deliver guest satisfaction. in fact we keep doing training our employee and raise... More 

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