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Ibis Jakarta Mangga Dua Hotel

Jalan Pangeran Jayakarta 73, Jakarta 10730, Indonesia
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Ibis Jakarta Mangga Dua Hotel
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Ranked #138 of 357 Hotels in Jakarta
A recent review
5 of 5 stars reviewed 2 weeks ago
LukiNoa S Port d'Alcúdia, Islas Baleares, Spain
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314 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Port d'Alcúdia, Islas Baleares, Spain
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The real stars of this hotel are the staff. Excellent treatment given by all the personnel. Although the hotel needs to be renovated in some aspects the staff made my stay feel like at home. The front desk staff was very polite and efficient at any moment in whatever issue arouse. Mr. Junji as well of the rest of them... More 

Was this review helpful? Yes 1
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/Mrs Lukinoa S, Warmest Greetings from Ibis Jakarta Mangga Dua. Thank for your staying at Ibis Jakarta Mangga Dua and tell your positive experience during stay with us. we realize that our hotel has been running for 18 years and many home work to do to deliver guest satisfaction. in fact we keep doing training our employee and raise... More 

Petaling Jaya, Malaysia
Level Contributor
149 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms pretty cramp and small, so is the hotel. Breakfast was acceptable. Location for anywhere in Jakarta will have to battle the terrific traffic jams, so it's acceptable. Guess it's okay for business travellers. But price does not justify it's facilities. You can expect better quality elsewhere.

Was this review helpful? Yes 1
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/Mrs Nuzam. Warmest Greetings from Ibis Jakarta Mangga Dua. Thank you for staying with us and giving a constructive feedback to improve our service and facilities. We realize that we have still some problem of smell that now we are still in following up. We wish our team effort will make positive result to solve those problems. Anyway we... More 

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2015

Nearby to the Mangga Dua mall with walking distance (10min walk). Friendly staff and have a clean room. Internet speed a little bit slow but acceptable for budget hotel but hope it can be improve in future. Overall really satisfied with the hotel services and will be in my hotel list if have a visit to Mangga Dua again.

Was this review helpful? Yes 1
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Dr.Irzwan, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Singapore, Singapore
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 14, 2015

I stayed in this hotel for 4 nights and i was definitely amazed by the professionalism of hotel staff. Everything in this hotel is fine and worth a lot for money you paying. The rooms are big and very clean That kind of buffet breakfast u have in this hotel u wont find it even in 5 star hotels. I... More 

Was this review helpful? Yes 1
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Value Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Sydney, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 10, 2015

Our 3 night stay at Ibis Manggu Dua Hotel was a pleasant experiance. All staff were extremely polite and helpful, I would like to extend my appreciation and special thanks to Puji, the Duty Manager who went out of his way to ensure that my stay was the utmost in comfort, nothing was too much trouble for him. I had... More 

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ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr. Glenn, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with our Duty Manager ( Mr. Puji) . I am sure that this feedback will serve as an encouragement to all of our staff... More 

Quezon City, Philippines
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 22, 2015

I did not personally book this hotel as I was visiting Jakarta for a business trip. It was booked by a counterpart based in Jakarta, and he mentioned that he chose this hotel for me due to its proximity to our head office and its reasonable rates. I arrived at the hotel at around 7pm and the check in was... More 

Was this review helpful? Yes 1
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 26, 2015

Check in is very fast, hotel is clean, great location near shopping center like pasar pagi,ITC mangga dua, harco. Overall we have no problem, my only concern is the shower is too short (less than 170 cm).

Was this review helpful? Yes 2
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Value Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Travelers are raving about these Jakarta hotels

Perth, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 5, 2015 via mobile

we picked this hotel because it was part of the Accor group and it is advertised as 30 minutes from the airport. It took nearly an hour to get there from the airport and we were told it could take 2 hours in the morning if bad traffic. On arrival the staff were helpful and check in was simple however... More 

Was this review helpful? Yes
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Ibis Jakarta Mangga Dua and Apartments. I am sorry that your experience did not meet your expectations especially in the room product quality; please allow me to express my sincerest apologies. Just to let you know; know we are doing room renovation in... More 

Malaysia
1 review
4 of 5 stars Reviewed January 2, 2015

This is a average hotel but in a good location and friendly staffs. The bathroom need some upgraded. I booked 3 rooms for my family and one of the bathroom look really very old. But that's not a big issue for me. The problem is at the hotel spa, maybe a joint venture spa, not a wholly owned by the... More 

Was this review helpful? Yes
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Ibis Jakarta Mangga Dua and Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

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