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All 318 Jakarta hotels

InterContinental Jakarta MidPlaza

5.0 of 5 Hotel   |   Jl. Jend. Sudirman Kav 10 - 11, Jakarta 10220, Indonesia (Tanah Abang)
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Ranked #15 of 318 Hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
traveller_seh Singapore, Singapore
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473 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Tokyo, Japan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I am a member of the InterContinental's hotel club and am supposed to be guaranteed some perks. I checked in on Aug 2013 but was told that I will have to wait 15 minutes for the room to be ready because they are at 100%. I was also told that my request for a King sized bed was not going... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall hotel is fine and as expected, no particular complaints to share. TV and room could do with an update/renovation in the near future, and updated television etc. Services is good, breakfast is very good buffet etc. Great taxi service with Silverbirds ready to go, and reasonable checkin and checkout times. Going anywhere is a bother in Jakarta, the hotel... More

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear traveller_seh, Thank you for sharing your thought about InterContinental Jakarta MidPlaza during your recent business trip. We are delighted that you find the service is good, breakfast and taxi service to your liking. Our strategic location is certainly one of our main strength which is near the business area and entertainment and we are glad that you feel the... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel lives upto the intercontinental spirit. The reception is not huge but the staff is very efficient and have a welcoming smile. The gentleman who helped me to check in was very courteous and kept the conversation on while he was completing the formalities. The room size is good and fortunately they also have some vegetarian food options :).... More

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear ROHIT G, Thank you for sharing your thought about InterContinental Jakarta MidPlaza during your recent business trip. We are happy to hear that our room size, vegetarian food options as well as our breakfast was to your satisfaction. Your compliments regarding our efficient staff with a welcoming smile are greatly appreciated. It is our aim to deliver great service... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A short review as I only stayed for one night for business so not enough time to make an informed judgement. I would say this is a fairly standard business hotel but not luxurious. Rooms are fine though uninspiring. BUT I felt compelled to write a review because as I was going to bed I noticed what looked like a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Jakarta MidPlaza, responded to this review

Dear Rebesinc, Thank you for taking the time to post a review of our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable you were not satisfied with our accommodations. We take the confidence our guests place in us very seriously... More

Shenzhen, China
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was in the perfect location and in the heart of the city, the location could not be any better. The breakfast served at the hotel was fantastic and the variety of food was excellent. The staff were courteous and polite. The lobby area is quite nice and overall its extremely good value for money!

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Pulak J, Thank you for sharing details about your recent experience whilst staying at InterContinental Jakarta MidPlaza. Our strategic location is certainly one of our main strength which is near the business area and entertainment and we are glad that you feel the same. We are happy to hear that you find our breakfast fantastic and variety of food... More

Tokyo, Japan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in 14th lounge on 13th August evening, and received comfortable service from Mr.Tendy who is a staff there. He offered me nice foods and bevarages, as well as fun conversation during my stay. I'm looking forward to seeing him again !

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Yakitori2014, Thank you for sharing details about your staying experience at InterContinental Jakarta MidPlaza. Your compliments regarding the attentiveness of our staff are greatly appreciated. We will ensure that Tendy from the Club Lounge is made aware of your comments and his fine efforts will be acknowledged accordingly by the hotel. We look forward to welcoming you back in... More

Jakarta, Indonesia
Top Contributor
68 reviews 68 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Reservation for three made in advance for August 16. No return call to confirm as promised therefore requiring repeated calls to finally get a table reserved. We were assigned a small rickety table with uncomfortable chairs more suited to a 711 diner. Initially we were given all the attention required, but then it all fell apart. Cocktails were okay, but... More

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Herbert1234, Thank you taking the time to share details about your recent visit to JimBARan Outdoor Lounge. We regret to hear that your overall experience was less than satisfactory. Your feedback has been brought to the attention of our Director of Food & Beverage for further evaluation. JimBARan Outdoor Lounge is a relatively new facility and we appreciate your... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Experience was great. Stayed in a Deluxe Suite in Club. Five star at it's best. Location was good also. Felt very safe and secure. Staff were so accommodating, nothing was was too much trouble. Can't wait to return. Would highly recommend to all.

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear ralhunter, Thank you for sharing details about your recent experience whilst staying at InterContinental Jakarta MidPlaza. We are delighted to hear your good feedback about the strategic hotel location, accommodating staff and Club InterContinental. Our priority is the safety and comfort of our guests and we are happy that you felt safe and secure. It is our objective to... More

Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 weeks ago

booked into Intercontinental and was pleasantly surprised. It's located centrally in Jakarta. Check-in was very efficient. The room was appointed very nicely and had a nice selection of TV channels. The bed was comfortable. In room tea and coffee are available. The service is excellent and are very forth coming. It was an excellent stay overall.

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear msusmani, Thank you for sharing details about your staying experience at InterContinental Jakarta MidPlaza. We are happy to hear that our check-in process, room and service was to your satisfaction. Our strategic location is one of our main strength especially within the business area and we are glad that you feel the same. We hope you had the opportunity... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

Hotel room was spacious and comfortable. Service staff, from check-in to housekeeping and cafe, always appeared courteous and happy to serve. Having upgraded our room, we could use the business facilities and one of the meeting rooms on the club lounge level to host meetings with client(2 hours a day). This was really convenient and professional. This hotel is run... More

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear maydayer, Thank you for sharing details about your recent experience whilst staying at InterContinental Jakarta MidPlaza. We are delighted that you found our Club Inter Continental privileges, spaciousness of the room to your liking. Your compliments regarding the courteousness of our staff are greatly appreciated. It is our objective to meet the expectations of our guests and it is... More

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Additional Information about InterContinental Jakarta MidPlaza

Address: Jl. Jend. Sudirman Kav 10 - 11, Jakarta 10220, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Jakarta MidPlaza 5*
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Also Known As:
Intercontinental Jakarta Midplaza Hotel Jakarta

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