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InterContinental Jakarta MidPlaza

#23 of 352 Hotels in Jakarta
Certificate of Excellence
5.0 of 5
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Jl. Jend. Sudirman Kav 10 - 11, Jakarta 10220, Indonesia
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InterContinental Jakarta MidPlaza
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Ranked #23 of 352 Hotels in Jakarta
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
luckydog428 Melbourne
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562 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Top Contributor
155 reviews 155 reviews
58 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For a western business man looking for classic Intercon standards, this is a hit. Luxurious with excellent service standards. I tried the gym was for a hotel gym is very good. It even has an olympic bar. The pool looks awesome. Hotel breakfast selection was excellent with very good service standards. Room aircon was good and TV channel range selection... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear luckydog428, Thank you for trusting InterContinental MidPlaza Jakarta as your preferred accomodation during your business trip in the capital. We are pleased to hear that you had a wonderful staying experience with us. To deliver an excellent service and facility is something our staff take pride in. We look forward to see you again in your next trip to... More 

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The service is very good, my favorite is the breakfast, the room service is wonderful as always. The only disappointment is the bed. The mattress was too old until it got V shape in the middle & way too soft, I keep falling into the middle part of the bed & sank in it, I woke up in the morning... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Ksakura31, Thank you for choosing to stay at InterContinental Jakarta MidPlaza and for taking time to share details about your recent experience. We are delighted to hear that you found the service at our hotel to your satisfaction. However, it is most unfortunate that your time with us was marred by an uncomfortable mattress. Your comments have been duly... More 

Hong Kong
Top Contributor
56 reviews 56 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

First image at the lobby of an Intercontinental was rather different to any previous experience at the same chain in other countries, though I thought well this is Indonesia and that could be different. Really not big deal. The guest room was overall okay, typically nice to use, bed comfortable enough to bury myself in after long days throughout the... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear berriberry, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We appreciate your comments and will share these with our team and make the necessary changes so that we can continue to improve our services. Rest assured that these issues will... More 

Riyadh, Saudi Arabia
Top Contributor
50 reviews 50 reviews
50 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

A very officially luxurious hotel. It felt very strict and well mannered. Very beautiful premises and interior with great rooms and service. The location is very nice if you are using taxis - I did not see it walking-friendly. Their car & driver service is very good and not that pricey vis-a-vis local drivers bearing in mind the quality of... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear FahadDM, Thank you for choosing to stay at InterContinental Jakarta MidPlaza and taking the time to share details about your recent experience. We are delighted to hear that you found our hotel and its services and facilities to your satisfaction. As you mentioned, Jakarta is not really a pedestrian-friendly city and that is largely due to the heat and... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We always attending our office seminar that held in this hotel every semester. This time, the seminar was considered one of the best although it's started about 20 minutes late due to participants were coming late as they have to finish their work first. Audio, interior, lighting worked perfectly.. Menu was superb: chinese dishes mantau is crunchy outside and moist... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Janna I, Thank you for your kind review. It is our honor to be chosen as a meeting venue for your company. Your loyalty is truly appreciated. We are pleased to hear that we have met your needs during your meetings, we will surely pass on your kind words to our staff, including our F&B team. We look forward... More 

Perth, Australia
Top Contributor
90 reviews 90 reviews
60 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on business and it meets all the requirements. The restaurants are good, the rooms are adequate (looking a little tired, but still in good condition). The location is also good if you are working in the MidPlaza area. The reception area is grand, but really all I am concerned about is the room. The Club lounge is adequate with... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Ionise, Thank you for your kind review. We are pleased to hear you have chosen to stay with us during your business trip to the capital. It is always wonderful to hear that our guest had a satisfactory staying experience throughout, we are also glad that you enjoyed our restaurants, rooms, Club lounge, and our strategic location. We look... More 

Bali, Indonesia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From arriving at the palatial lobby, to entering the glass-walled lifts, to being shown to your room with its 18 inch mattress and choice of 10 different pillows, this is luxury at its very best. However luxury comes at a price and the Intercontinental Hotel is not cheap but provides great value for money considering its amenities of spacious and... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Ken R, Thank you for staying with InterContinental Jakarta MidPlaza. We are glad that you notice the ambiance and service we continuously deliver to every guest. To hear that you have stayed with us for over two years, it is loyalty at its best and words fail to describe how we truly appreciate it. We will surely pass on... More 

Northampton England
Top Contributor
249 reviews 249 reviews
82 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Two meanings to my title...firstly, the bar has a floor with steps with very dim lighting meaning you're constantly at risk of tripping up. Secondly, I do too many trips which means I'm less forgiving about the issues they give. Like returning to a table 4 hours later and still finding your empty glass there. Like restaurants that are shut... More 

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Waldea, Thank you for choosing to stay at InterContinental Jakarta MidPlaza during your recent visit to the city. It is evident from your post that you are well travelled and so we regret to hear that there were certain aspects that detracted from the overall quality of your stay. It is most unfortunate that you found our hotel sterile... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A standard 5 stars hotel located in the Jakarta center. It's slightly far from the malls, compared to those hotels which are located right next to the malls like Grand Indonesia, Plaza Indonesia etc. During our stay, there were not many hotel guests around, the hotel was quiet. If you are looking for a quiet place in the city center... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Hans K, Thank you for your kind review. We are very pleased that you noticed our convenient location, as well as the hotel's tranquil ambiance. At InterContinental Jakarta MidPlaza, we aim to bring an urban getaway for both local as well as international business travelers. Rest assured that your valuable input regarding the taxi will be passed on to... More 

Perth, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Intercontinental Hotel Jakarta was my home for a week recently. It was an enjoyable experience. It was as easy to access from the airport and other key centres as most of Jakarta's top hotels; the dysfunctional traffic infrastructure determines on a daily basis what this means in real time!! Rooms were comfortable, well serviced and the staff friendly on... More 

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear 602Tony, Thank you for your comprehensive review of the hotel. We are very pleased to hear a guest's satisfaction during their stay with InterContinental Jakarta MidPlaza. We would like to thank you for noticing the strategic location of the hotel, the facility, as well as the hospitality of our staff, as these are all something we greatly take pride... More 

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