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InterContinental Jakarta MidPlaza

#25 of 366 Hotels in Jakarta
Certificate of Excellence
5.0 of 5
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Jl. Jend. Sudirman Kav 10 - 11, Jakarta 10220, Indonesia
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1 room 1 guest
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InterContinental Jakarta MidPlaza
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602 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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  • Indonesian first
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    (602)
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    (183)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Intercontinental Jakarta is an excellent place to stay in the Big Durian/ aka Jakarta: perfect location in the middle of the buzzling city, lovely outdoor cocktail bar in the garden, great pool & lounging beds, nice food, drinks, service & rooms. Escape the city while being in the city! You will definately enjoy it!!

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear janneke p, Thank you for staying in our hotel. We are pleased to hear you had a great overall experience during your trip in Jakarta. A guest's positive experience is something our staff takes pride in, and we are glad to hear that you found our restaurants, facility, location, and the service satsifying. We will surely pass on your... More 

Singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Excellent service & friendly staffs. Some were able to remember my name when bumped into at lifts or corridors. Nice human touch on this. And without much probing, they were able to trace my IHG account & linked it with my stay. It would have taken ages if in the past. Despite being relatively old in Jakarta, the rooms are... More 

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear lunasea56, Thank you for staying at InterContinental Jakarta MidPlaza. We are pleased to hear you had an overall wonderful experience with us. And we truly appreciate for your loyalty as our IHG Rewards Member. Your kind review of our service, facility, ammenities, and dining experience will surely be passed on to our staff, as well your valuable input regarding... More 

Miami, Florida
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

An older building but extremely well maintained. Rooms are clean and well furnished with good quality linen and no obvious signs of wear. Staff are very friendly and helpful and will do everything to make your stay a good experience. I did not have good memories of Jakarta hotels from my last visit in 1998 - but this hotel has... More 

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Dicheeky, Thank you for your kind review. We are glad to hear that you had a wonderful experience during your business trip in Jakarta. A guest's positive response is something that our staff takes pride in, and we will surely pass on your kind words for the hotel's development. We look forward to welcome you back again in your... More 

Egypt
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went during my stay to the All day Dining restaurant and discovered that they are also having some nice sitting area around the pool deck. Also an open grill was available with a good selection of Meat cuts, Satey's and Fishes. The staff in the entire Hotel was very friendly and the Lobby lounge close to the entrance is... More 

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear talkingcorner, Thank you for your kind review. We are glad to hear your had a wonderful dining experience at Rasa restaurant. A guest's positive experience is regarded as a valuable feedback for the development of our hotel. We will surely pass on your kind words to our staff. We hope to see you again in our property. Sincerely, InterContinental... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago

Am here in Jakarta on business for 5 days and this is my second day at the Intercon, so this is like a "live report" for Tripadvisorers. The service is really good. Attentive employees, they smiling at you all the time! I feel like a star or sth, its crazy. Amazing breakfast ( so much better than Mandarin Oriental's), lots... More 

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear shangTingHuang, Thank you for your kind review and for choosing to stay with InterContinental Jakarta MidPlaza during your five days business trip. It is always a wonderful experience hearing a positive feedback from a satisfied guest. Your comments regarding the service, hospitality, dining experience, and spa are regarded as valuable inputs for the continuous development of our hotel. And... More 

Stoke-on-Trent, United Kingdom
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Shocking service - airport transport booked and didn't appear leaving me at the airport for 2 hours!! Arrive at the hotel and room was dirty, pubic hairs in the sinks! Tried to eat at the Italian restaurant - chef drops food on the floor whilst cooking it and then puts back in the pan and serves me the dish!! Make... More 

Was this review helpful? Yes 2
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Winge_12, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We value your feedback and all issues raised in your post will be brought to the attention of our managerial team for immediate evaluation and make the necessary changes. We do... More 

Jakarta, Indonesia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

Been here in Eid Al-fitr, July 2015 with family. Stay at 8th floor. Comfortable room with spacious bathroom. We like the pools & the hut, they have a good ambience for relax. Then my most favorite of breakfast section is the Gluten Free Bread for my GFCF kid. Happy kid = happy mommy <3 We'll be back.

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear lee_niez, Thank you so much for choosing to spend your Eid holiday with us. We are pleased to hear that your and your family enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will surely pass on your kind words regarding our facility and dining experience to our staff... More 

Montreal, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 13, 2015

This place is just a wonderful hotel to stay at. it is also nice that staff remembered us from last year. The service and facilities are first class. The restaurant has a vareity of foods to choose from. the pool is refreshing and very nice to relax at after a long day. Looking forward to our next stay in 2... More 

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Mohannad E, Thank you for staying with us at InterContinental Jakarta MidPlaza. We are pleased that you had an enjoyable stay with us so far during your family trip. We will surely inform your kind words regarding our hospitality, service, facility, as well as the option of dishes respectively to our staff. Our dining outlets are available for you... More 

Singapore
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 9, 2015

Well, it is a... hotel. Nice monolithic edifice and high ceiling and spa and gym and restaurant and the usual works of what you expect of a usual hotel. The room is comfortable enough except that either the corridor not sound-proof so much so that you keep thinking that someone was at the door when it is 2 doors away.... More 

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear commodorex, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a... More 

Jakarta, Indonesia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 6, 2015

Hello business travellers...... I have not travelled to Jakarta for 2 years and when I did, I usually stayed at the Mulia but more recently booked into the Intercontinental MidPlaza. This hotel is a real gem, ideally located on Sudirman with refurbished facilities, including the main restaurant and the pool. The spa is brilliant and is open 24/7. The staff... More 

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Robert W, Thank you for choosing to stay at InterContinental Jakarta MidPlaza. A positive review is something our staff takes pride in and we are genuinely honored to have you as our guest. We are pleased that you had a wonderful staying experience during your stay in the capital. We are also glad to hear that you found our... More 

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