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InterContinental Jakarta MidPlaza

#26 of 354 Hotels in Jakarta
Certificate of Excellence
5.0 of 5
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Jl. Jend. Sudirman Kav 10 - 11, Jakarta 10220, Indonesia
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InterContinental Jakarta MidPlaza
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Ranked #26 of 354 Hotels in Jakarta
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
lee_niez Jakarta, Indonesia
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594 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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Stoke-on-Trent, United Kingdom
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Shocking service - airport transport booked and didn't appear leaving me at the airport for 2 hours!! Arrive at the hotel and room was dirty, pubic hairs in the sinks! Tried to eat at the Italian restaurant - chef drops food on the floor whilst cooking it and then puts back in the pan and serves me the dish!! Make... More 

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Jakarta, Indonesia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Been here in Eid Al-fitr, July 2015 with family. Stay at 8th floor. Comfortable room with spacious bathroom. We like the pools & the hut, they have a good ambience for relax. Then my most favorite of breakfast section is the Gluten Free Bread for my GFCF kid. Happy kid = happy mommy <3 We'll be back.

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Montreal, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is just a wonderful hotel to stay at. it is also nice that staff remembered us from last year. The service and facilities are first class. The restaurant has a vareity of foods to choose from. the pool is refreshing and very nice to relax at after a long day. Looking forward to our next stay in 2... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Mohannad E, Thank you for staying with us at InterContinental Jakarta MidPlaza. We are pleased that you had an enjoyable stay with us so far during your family trip. We will surely inform your kind words regarding our hospitality, service, facility, as well as the option of dishes respectively to our staff. Our dining outlets are available for you... More 

Singapore
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well, it is a... hotel. Nice monolithic edifice and high ceiling and spa and gym and restaurant and the usual works of what you expect of a usual hotel. The room is comfortable enough except that either the corridor not sound-proof so much so that you keep thinking that someone was at the door when it is 2 doors away.... More 

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear commodorex, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a... More 

Jakarta, Indonesia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hello business travellers...... I have not travelled to Jakarta for 2 years and when I did, I usually stayed at the Mulia but more recently booked into the Intercontinental MidPlaza. This hotel is a real gem, ideally located on Sudirman with refurbished facilities, including the main restaurant and the pool. The spa is brilliant and is open 24/7. The staff... More 

Was this review helpful? Yes 1
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Robert W, Thank you for choosing to stay at InterContinental Jakarta MidPlaza. A positive review is something our staff takes pride in and we are genuinely honored to have you as our guest. We are pleased that you had a wonderful staying experience during your stay in the capital. We are also glad to hear that you found our... More 

Leverkusen, Germany
Level Contributor
409 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived early one morning directly off a long flight from Dubai and was warmly greeted at the reception. There seemed to be no problem in my early arrival – my room was ready for me. Being an IHG rewards Club card holder I was given a lovely room on the executive top floor. My room looked out on the... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Eyekaytoo, Thank you so much for your review of our hotel. We greatly appreciate your loyalty with our hotel and are pleased to hear that you had a wonderful staying experience. We will surely pass on your kind words to our staff, the hospitality and service are something we take pride in. We also value your feedback regarding the... More 

Jakarta, Indonesia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel during weekend. When i checked in, the room was not ready as we requested for a baby crib. While waiting, they offered us free drinks (coffee or juice) in their lounge - which was a plus point. The hotel's swimming pool was nice, gym was also great, nice spa complete with sauna/steam room and jacuzzi.... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear art m, Thank you for your kind review. We are pleased to have you back in our property again. We are also glad that you chose to have a weekend stay with InterContinental Jakarta MidPlaza. It is wonderful that you noticed the renovation of our Rasa restaurant. Apologize for the minor inconvenience you experienced during your stay, rest assured... More 

Sydney, Australia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Intercontinental is not my normal place I stay in Jakarta, however, I had no choice in the matter this time as it was booked by my client, and I wasn't disappointed. Transfers to and from airport were effortless. Contrary to prior reporters, our non-hotel taxi had no trouble finding the hotel entrance. There was a large (but not the... More 

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InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear RRY_11, Thank you for your review. We are pleased to hear that youd a wonderful experience with us. It is always a pleasant moment to hear a guest's satisfying experience, and we are glad to know that you found our service to be of your preference as it is something our staff takes pride in. We will surely pass... More 

Kuala Lumpur, Malaysia
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love this property. One of my fav to stay at. Furnitures and ambiance are fresh not dated. A sense of luxury too. Bar is decent could use a little bit of life. Gym is good. pool is excellent. sadly the best italian restaurant is closed. Breakfast spread is awesome!

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear ItsEzry, Thank you for your review. We are pleased to hear that you had a wonderful experience during your business trip to Jakarta. Your kind words are regarded as a valuable feedback for the hotel's continuous improvement. We are glad that you enjoyed our gym facility. It is nice to hear that you have tried our renowned dining outlets... More 

Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are strictly going to your hotel to sleep you will be very happy at this hotel. The rooms are very large and extremely comfortable. However, there are a number of issues with the property that mean I don't usually choose it unless there's nothing else in that category available. Firstly, the location - while it is central, on... More 

Was this review helpful? Yes
InterConJakarta, Customer Care at InterContinental Jakarta MidPlaza, responded to this review

Dear Julian L, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments regarding our location and Italian restaurant Scusa. We will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future,... More 

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