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All 318 Jakarta hotels

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

5.0 of 5 Hotel   |   Jl. MH. Thamrin Kav. 15, Jakarta 10350, Indonesia (Menteng)
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Rp.2,550,000 (IDR)
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Ranked #5 of 318 hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Steve P Hong Kong, China
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175 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Hong Kong, China
Top Contributor
84 reviews 84 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel rooms, well suites. One of the most practical and lush rooms I ever stay in. Great for work, perfect for pleasure. The hotel is connected to Plaza Indonesia, so the location makes it a perfect and convenient stay. Highly recommended!

Was this review helpful? Yes
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear Steve P Thank you for your feedback on your recent stay with us. I am delighted to hear that you think we have the best hotel rooms in Jakarta. Please let me know when you plan on returning and I will be delighted to assist you with your booking. Thank you Giles More

Jakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I've read some reviews here and I agreed that this hotel is excellent. The room is huge, modern, and luxury ! The location is perfect, and connected to Plaza Indonesia Mall. The staff is well trained, and the service is great ! Recommended for business and pleasure.

Was this review helpful? Yes
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear Rabbit C Thank you for your feedback on your recent stay. I am delighted to hear that you found the location to your liking and that the team provided you with such great service. Please let me know when you plan on retuning and I will be delighted to assist you with you booking. Thank you Giles More

Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was amazing. The room was huge, modern, beautiful, and clean. The service was wonderful; and the hotel location was perfect. I would definitely stay there again and recommend it to anyone visiting Jakarta.

Was this review helpful? Yes
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear Ladybug71 Thank you for your feedback on your recent stay with us. The team and I are delighted to hear that you had an amazing stay and that the service was wonderful. Please let me know when you plan to return to Jakarta and I will be delighted to assist you with your booking. Thank you Giles More

Jakarta, Indonesia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 2 weeks ago

6 of us went there for brunch and 6 of us were satisfied with our culinary experience. Starters and main courses are good. You have fishes, sea food, lamp chops, Kobe beef, pasta, Indonesian dishes. Atmospehere is pleasant and as there are not too many tables it's not crowded. Live music is bringing a soft comfortable touch to the brunch.... More

Was this review helpful? Yes
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear WTraveller9 Thank you for your feedback on our brunch. I am delighted to hear that you enjoyed the variety and quality of the food and service that we provided and especially the cheese and desserts. When you return perhaps consider the champagne option which is something we think adds excellent value to the experience. Please let me know when... More

Frankfurt, Germany
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the hotel for business and from the pick-up at the airport (request for the visa/immigration assistance - well worth the money!) to the upgrade to a suite, the superb food and beverage at the hotel to the friendly and unobtrusive service by all staff members this is a hotel you would like to exist in many other... More

Was this review helpful? Yes
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear Samoht60 Thank you for your feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay and also liked out location at Plaza Indonesia. Please let me know when you plan to return and I will be delighted to assist you with your reservation. Thank you Giles More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in the heart of Jakarta, I stayed there twice those past months….. just great…. rooms are great, service is perfect, great BF….. All good…..really enjoyed the stay it`s a very very good hotel.

Was this review helpful? Yes
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear Philippe A Thank you for your feedback on your recent stays with us. I am delighted to hear that you enjoyed the hotel and services so much. Your positive comments are very much appreciated by all of the team. Please let me know when you plan to return and I will be delighted to assist you with your booking.... More

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Last night the four of us had dinner at Bengawan Restaurant at Keraton at The Plaza. It started well with good drinks, but then as more people came to dine a friend got his drink order wrong twice and it took a while to get the restaurant served him the right order. Food quality is very so so and way... More

Was this review helpful? Yes 1
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear ipong3110 Thank you for your feedback on your recent dining experience with us. I am disappointed to hear that the experience that you had and am sorry that it was not to the levels that would be expected in a luxury hotel. I have already spoken to our Executive Chef with regards to this to ensure that this level... More

Surabaya, Indonesia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

it was on prime location, a few minutes from bundaran HI. the room is the best you can get. high technology equipment. and there is no check out time policy so you can basically check out at 23:59 with no extra cost. their bathroom design is very unique and lovable

Was this review helpful? Yes 1
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear Welly9898 Thank you for your feedback on your recent stay with us. I am delighted to hear that you enjoyed our 'Your Own Time' check in and check out program so that you could stay as late as you needed at no extra charge. Please let me know when you return and I will be delighted to assist you... More

Jakarta, Indonesia
Top Contributor
153 reviews 153 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only stayed for one night, but I tell you this is one of the best hotels I've stayed in any where in the world. The service is second to none, the bathroom is bigger than the room itself, and has a sliding door above the bed that opens up to the bathroom. This place is pure luxury. Mainly a business... More

Was this review helpful? Yes 1
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear John J Thank you for your feedback. I am delighted to hear that you enjoyed the hotel and the services we offer. Please do let me know when you plan to return and I will be delighted to assist you with your booking. Thank you Giles More

Richmond, Virginia
Top Contributor
63 reviews 63 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room: Stunning. Our 20th floor room had a living / bedroom / office area with an excellent view out into the city (at day or night). The bathroom was quite nice, with dual sinks, separate shower and tub, and a fairly high-tech toilet set (heated, variable flush, bidet, etc.). Interestingly, the main bathroom doors slid open so that you could... More

Was this review helpful? Yes
Giles S, General Manager at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, responded to this review

Dear arkleseizure Thank you for your feedback on you recent stay. i am delighted to hear that you had such a good expereince and that the team looked after you so well. We strive to deliver high levels of personal service for all of our guests and it is pleasing to hear that you enjoyed this and that you wished... More

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Additional Information about Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

Address: Jl. MH. Thamrin Kav. 15, Jakarta 10350, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Keraton at The Plaza, a Luxury Collection Hotel, Jakarta 5*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Business Hotel in Jakarta #3 Romantic Hotel in Jakarta #4 Spa Hotel in Jakarta #5 Luxury Hotel in Jakarta #8 Family Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
The first Luxury Collection hotel in Jakarta that provide guests with enchanting experiences from the time of arrival until departure. Keraton at The Plaza, a Luxury Collection Hotel is located in the prime area of Thamrin, the heart of Jakarta business district. The hotel is connected to the most sophisticated shopping complex and encircled by high rise corporate buildings, embassies and governments. Our 140 lavish and spacious guest rooms, the inimitability of our All Day Dining, semi outdoor terrace, Keraton Lounge, infinity pool, 24 hour butler service and the re-known Go Concierge program will enhance the picturesque of our heritage story telling. The luxury, modern & contemporary design of the entire hotel delivers an intimate & calm ambience and emphasizing on the impeccable service of consistency and personalized recognition towards every guest, Keraton at The Plaza stand out on its distinctive way in the market. Keraton has a meaning of “Palace” in Javanese which is inspired by commissioned relics from the royal palaces of yesteryear. ... more   less 
Number of rooms
140

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