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Amaris Hotel Senen

Jl. Kramat Raya No. 35 | Senen, Jakarta 10450, Indonesia
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1 room 1 guest
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Amaris Hotel Senen
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24 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Indonesian first
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    (7)
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Jakarta, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 9, 2015

nice staff of reception named "Sisca" warm service when arrive to this hotel. small hotel. and this hotel really2 needs a lot of improvement. smelly bathroom and cracked door. the breakfast is quite good. One more thing, there is a room service menu when u get into a lift and the lobby but when we would like to order they... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 25, 2015

Needs improvement in a lot of aspects... Dirty place, stain on bed sheet, moist and stained and cracked wall, the air smells bad,.... Had to check out before my due time since I felt unsecure and uncomfortable being inside a room while I still can hear people walking and talking outside my door... Sorry... :( But the receptionist was nice...... More 

Was this review helpful? Yes 2

Travelers are raving about these Jakarta hotels

Jakarta, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 15, 2014

The room's cleanliness need to improve moree ... ants,ac leaking,the bed sheet has stain in it. The tv channels not complete but loves the food especially the oxtail soup. The best things from this hotel is the location very strategic, may be the only budget hotel in senen area

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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 29, 2014

Many ants in my room... The bathroom was dirty... bathroom's door was stuck.. Others service is good.. The location near with shopping centre, but there was a big traffic every afternoon... overall is good

Was this review helpful? Yes 6
Amaris_Management, Manager at Amaris Hotel Senen, responded to this review

Dear Mr. Henry, Greeting from Amaris Senen Jakarta, We are disappointed to hear about the inconvenience you experienced during your stay with us, We have noted your concerns about certain areas and services provided to you, which is certainly not the true reflection of the standard of service upon which Amaris prides itself in. Please rest assured that we have... More 

Manado, Indonesia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 14, 2014

My second time staying in this hotel. As usual the check in was quick however since the hotel was fully booked I had to wait until 2pm before finally got a room. Unfortunately few things make the visit a bit unpleasant. 1. The baggage delivery was quite slow. I need to wait for about 1 hour and calling the reception... More 

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Amaris_Management, Manager at Amaris Hotel Senen, responded to this review

Dear Mr. Christ, Greetings from Amaris Senen-Jakarta, Thank you for sharing the experience of your stay and for your positive comments about the check-in, our breakfast and staffs services. With regard to the incident you highlighted about Air Condition; please rest assured that your concern has been addressed with the concerned people to take the appropriate measures to meet our... More 

bandung
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 9, 2014

There were little cockroaches in my room!! And to make it worse, the receptionist gave the taxi that I booked to another guest and without having any regret she said that she thought it was ok since I was not waiting at the lobby for the taxi. She did that without clarifying it first to me because if she did... More 

Was this review helpful? Yes 1
Amaris_Management, Manager at Amaris Hotel Senen, responded to this review

Dear Guest, Thank you for taking the time to provide us with such feedback on our hotel through TripAdvisor. It enables us to critically assess our performance and understand the required areas of improvement. We have however noted your concern on some aspects about the pest and we are looking in possible alterations for the matter by contacting our treatment... More 

Antwerp, Belgium
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 16, 2014

Basic hotel with simple rooms with ac, shower, but really a very small "kamar kecil". Very clean lobby and elevator. All the time somebody is cleaning. Basic but good Indonesian breakfast in the restaurant. Rooms at the frontside are very noisy, there is a big traffic on Jalan Kramat. Near to the stations of TransJakarta. Very kind and helpful staff.... More 

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Amaris_Management, Manager at Amaris Hotel Senen, responded to this review

Dear Guest, We thank you for your feedback of your recent stay with us. We are glad that you found our hotel convenient and of good value. Rest assured, we will communicate your message to our team members who have contributed to your satisfaction. Looking forward to the pleasure of welcoming you again soon. Kind regards, Management Team More 

Mumbai (Bombay), India
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 30, 2014

Simple rooms with basic amenities... Wifi doesn't work in the rooms... Not a good choice for a vegetarian as there are no good options.... Very basic hotel but value for money... Staff is very helpful...

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Amaris_Management, Manager at Amaris Hotel Senen, responded to this review

Dear Valued Guest, Greetings from Amaris Senen Jakarta, Thank you very much indeed for taking the time to tell us about your experience following your recent stay at Amaris Senen Jakarta. At Amaris, we strive to provide a quality service experience for every customer; therefore your feedback is very important to us, as it enables us to critically analyze our... More 

Bocas del Toro
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 15, 2014 via mobile

Simple rooms with ac and nice hot water shower. Unfortunately our toilet leaked during our stay, such a wast of money. Also hotel places card for when you want to change the bed linnen and change the towels, but apparently they change then every day anyway. Breakfast very basic but good enough. Internet signal for free wifi very strong, great... More 

Was this review helpful? Yes
Amaris_Management, Manager at Amaris Hotel Senen, responded to this review

Dear Valued Guest, Greetings from Amaris Senen Jakarta, Thank you very much indeed for taking the time to tell us about your experience following your stay at Amaris Senen Jakarta. At Amaris, we strive to provide a quality service experience for every customer; therefore your feedback is very important to us, as it enables us to critically analyze our performance... More 

Ankara, Ankara, Turkey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 11, 2013

no high expectation from this hotel. the parking lot is small, we have to give our key if we didn't get straight parking place. Pretty clean lobby, lift, corridor and the room and include free Wi-fi internet. decent quality for the breakfast. just enough for you who didn't need to stay longer in the hotel and just spending days outside.

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