We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 311 Jakarta hotels

Best Western Mangga Dua Hotel and Residence

3.5 of 5 Hotel   |   Jl. Mangga Dua Abad No. 111, Jakarta 10730, Indonesia
Hotel amenities
Save Saved
You added Best Western Mangga Dua Hotel and Residence to your Saves list
Best Western Mangga Dua Hotel and Residence
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
57%
Ranked #110 of 311 hotels in Jakarta
A recent review
4 of 5 stars reviewed 3 weeks ago
Wen L Chino, United States
  • Overview
  • Reviews (111)
  • Photos (88)
  • Amenities
  • Q&A
  • Room tips (24)
  • Location
  • More
Write a Review

111 people have reviewed this hotel

Traveler rating
    14
    49
    29
    9
    10
See reviews for
23
26
8
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 1 week ago

Hotel room was nice,comfortable,front desk crew was really nice except "the security" ,they don't really straightforward to asked for our money,but the way they act was really showing to ask for "TIPS ",That make us feel annoyed and uncomfortable. Especially when we park our car in the parking building.they keep following us to the elevator,sometimes followed us inside . i... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

it a resident cum hotel, there only 4 lift to cater 33 floor, resident and hotel guest use the same lift and expect long waiting time to use the lift, its a Best Western but independent owned n operate, there is design flaw for the whole building, maintenance is poor, aircond keep tripping the whole time we stay there. Breakfast... More

Was this review helpful? Yes 1
Chino, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Best to have hotels near shopping malls and close to airport; offer free breakfast of various Asian food Do not allow phone call-ins after midnight, take messages and deliver to the room. Install phone with message light.

Review collected in partnership with Best Western

Was this review helpful? Yes
Malaysia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were really happy that we were served a glass of welcome drink upon our checking into the hotel; room 2824 looked really comfortable ..... my only complaint was the air-conditioning system. It was stuffy and hot the entire night, and that really affected my sleep.

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed June 13, 2014 via mobile

I staying there on june 13 2014. So far, the service is good. But, why i dont get the service menu from restaurant? After complain to the room service. I just get the list food menu withut the picture. Just black and white. I stay on suite room number 2919. second, on the night, i need taxi. But the hotel... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2014

clean hotel, big room, great breakfast for local and foreign... you can get on ITC mangga dua by walk in 10 mnt... harga terjangkau bila booking lewat raja kamar atau membayar dengan kartu kredit mandiri.

Was this review helpful? Yes
jakarta
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 24, 2014

Stay this hotel early April'14, for 3 days. I used corporate account for a special preferred price, as my company sends me to stay here. When I check in around 10 p.m. the receptionist asked for company ID, I told him that ID is not mentioned in the requirements for check in, so I didn't bring company ID. Then the... More

Was this review helpful? Yes
Paris, France
2 reviews
2 of 5 stars Reviewed May 22, 2014

This hotel have no intersest, My room was verry dark with black walls, The breackfast wasn't good And the worth is the lifts. only two to go on the uppers floor, you wait it a long time and you stop every two floor average. It took me 15 min to go from the lobby to my room at the 32nd... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2014

Stayed there for 4 nites,very pleased with the hotel's customer services.All the hotel staff are friendly, polite and attentive.Our rooms was upgraded to deluxe superior without incurring extra charges.Rooms are large, bed is comfortable, floor- to- ceiling height glass window provided magnificent view of Mangga Dua from our 27th floor(great nite view)The hotel provided free hourly shuttle transfer to and... More

Was this review helpful? Yes 1
Taoyuan, Taiwan
1 review
5 of 5 stars Reviewed May 14, 2014

Room and service is very good, but the location and breafast is just so so. The sort of the resturant's food are not much. And why the rooms does not provide internet cable, why does not provide wi-fi service.

Review collected in partnership with Best Western

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Best Western Mangga Dua Hotel and Residence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Best Western Mangga Dua Hotel and Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Mangga Dua Hotel and Residence

Address: Jl. Mangga Dua Abad No. 111, Jakarta 10730, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Mangga Dua Hotel and Residence 3.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Tingo, AsiaRooms, HotelsClick, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your Best Western Mangga Dua Hotel and Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (82)
Viewed
Dining (4)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (25)
Viewed
View from room (10)
Viewed
Pool/beach area (4)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Class
Number of rooms
168

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer