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All 318 Jakarta hotels

Best Western Mangga Dua Hotel and Residence

3.5 of 5 Hotel   |   Jl. Mangga Dua Abad No. 111, Jakarta 10730, Indonesia
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Ranked #112 of 318 Hotels in Jakarta
A recent review
4 of 5 stars reviewed 5 days ago
mytravellicious Kuching, Malaysia
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118 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuching, Malaysia
Top Contributor
62 reviews 62 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Like: I like the room, is really cozy and comfortable. The lobby is spacious. The lift is good. Breakfast buffet is quite variety and good. The staff is friendly. Fast check-in and check-out. The have Bluebird Taxi counter outside. The have a free shuttle to nearby shopping complex such as Mangga Dua Pasar Pagi, WTC, Mangga Dua Square... Dislike: The... More

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Actually the hotel was very good, clean, friendly service, and very comfortable. But the location is too far away from the main street. It is located behind a poor residential, and my mother didn't like it because she was insecure when she came back late at night. You'll find this hotel is luxurious, at first, but just re-consider the surrounding... More

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Manila, Philippines
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is in the downtown area of Jakarta but it is great place to stay be it for a night or a couple of weeks.We were on the 33rd floor overlooking the city we will stay there again .....nice staff and good food.

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Bacau, Romania
Top Contributor
58 reviews 58 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 21, 2014

it's all I can say about this hotel.Could take more then 10 mnts using an elevator... Don't deserve the stars,verry tired,need for a manager and a refurbishment...fast! I stayed at 29th floor,the view,especially in the night is spectacular,but the windows cannot be closed (you could get youre hand out of the window with the window closed) and for this was... More

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Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014

Hotel room was nice,comfortable,front desk crew was really nice except "the security" ,they don't really straightforward to asked for our money,but the way they act was really showing to ask for "TIPS ",That make us feel annoyed and uncomfortable. Especially when we park our car in the parking building.they keep following us to the elevator,sometimes followed us inside . i... More

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Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 4, 2014

it a resident cum hotel, there only 4 lift to cater 33 floor, resident and hotel guest use the same lift and expect long waiting time to use the lift, its a Best Western but independent owned n operate, there is design flaw for the whole building, maintenance is poor, aircond keep tripping the whole time we stay there. Breakfast... More

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Chino, United States
1 review
4 of 5 stars Reviewed June 28, 2014

Best to have hotels near shopping malls and close to airport; offer free breakfast of various Asian food Do not allow phone call-ins after midnight, take messages and deliver to the room. Install phone with message light.

Review collected in partnership with Best Western

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Malaysia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 18, 2014

We were really happy that we were served a glass of welcome drink upon our checking into the hotel; room 2824 looked really comfortable ..... my only complaint was the air-conditioning system. It was stuffy and hot the entire night, and that really affected my sleep.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2014 via mobile

I staying there on june 13 2014. So far, the service is good. But, why i dont get the service menu from restaurant? After complain to the room service. I just get the list food menu withut the picture. Just black and white. I stay on suite room number 2919. second, on the night, i need taxi. But the hotel... More

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Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2014

clean hotel, big room, great breakfast for local and foreign... you can get on ITC mangga dua by walk in 10 mnt... harga terjangkau bila booking lewat raja kamar atau membayar dengan kartu kredit mandiri.

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Additional Information about Best Western Mangga Dua Hotel and Residence

Address: Jl. Mangga Dua Abad No. 111, Jakarta 10730, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Mangga Dua Hotel and Residence 3.5*
Number of rooms: 168
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