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Rasuna Icon

3.0 of 5 Jalan Karet Pedurenan No. 3 | Kuningan, Jakarta 12940, Indonesia
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81 reviews from our community

Traveler rating
    16
    33
    23
    5
    4
See reviews for
6
14
16
27
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cairo
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We spent two nights in Rasuna Icon Hotel.. There was something that continued beeping all night and on complaining, we were told they would be fixing it in the next couple of days.. They didn't seem understanding that it was annoying us and didn't offer any compensation for the our dissatisfaction at such noise..

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Bilbao, Spain
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

really nice hotel, rooms was nice not so big but really enough) comfy bed, microwave, fridge, kettle with teas and coffees, safe, cupboards, nice bathroom with toiletries, breakfast is amazing! lots f cakes, fruit slad, fresh salad, cooked veggies, eggs, pastas, meats, soups , breads everything cable tv has a few channels and good picture quality unlike a lot of... More

Was this review helpful? Yes 1
Jakarta, Jakarta Raya, Indonesia
1 review
4 of 5 stars Reviewed 2 weeks ago

The service and the rooms were really very nice,Good location easy to find out taxi also there is a small mall (for foods and hang out ) - Plaza Festival across the main road and near to Hospital & ATM.

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1 review
3 of 5 stars Reviewed 3 weeks ago

the room are quiet nice and clean, The staff are very friendly...near to 24 H convenient store :)), the internet connection (wifi) bit slow The location bit hidden from the main road (i have to use GPS to find the location lol)

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1 review
3 of 5 stars Reviewed 4 weeks ago

Staff are polite and friendly, however, need improvement on the following areas : 1. shower room is smelly. 2. I was staying on 3rd floor, 4th floor is restaurant and gym room. The gym room is right above my room, it operates from 6a.m. onward. The noise of trackmill wakes me up in the early morning, like earth quake. It... More

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed September 11, 2014

The service and the rooms were really very nice, same for the bar on the rooftop - very good local food served from the menu. The room fridge and the ac were quite noisy. Good location for business, but bit hidden from the main road.

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 8, 2014

my wife and her mother spend 1 week in one of the hotel's Business Suite, the hotel was good but the services could be better specially when we ask for water with the turn down service from the housekeeping and they charged to us. internet is very slow and not working in most of the area staff are nice but... More

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Rasuna Icon H, Manager at Rasuna Icon, responded to this review

Dear Samy S Warm greetings from Rasuna Icon, Thank you for review is in Tripadvisor, we appreciate it. We always work hard to exceed our guest's satisfaction and your comments already referred to concerned department thus you will find your next stay will be convenient. Once again thank you for time, on behalf of family members of Rasuna Icon, we... More

Amsterdam, The Netherlands
Senior Contributor
26 reviews 26 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 2, 2014

Room was ok. Toilet a bit worn. No windows, but airco worked pretty fine. Good external soundproofing but they definitely need to improve internal. Hotel staff was caring and polite. Some customers seem not to have received any basic education at home. Good location, both for leisure and business.

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Rasuna Icon H, Manager at Rasuna Icon, responded to this review

Dear Duroy74, Warm greetings from Rasuna Icon, Thank you for spend your time to share your experience during your stay in Rasuna Icon and we appreciate it. The cleanliness is our priority thus any comment for cleanliness will be respond immediately. Once again, the on behalf of family members Rasuna Icon we look forward to welcoming you back near future.... More

Bogor, Jawa Barat, Indonesia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 24, 2014

The location is good but the service has become minimal. Apparently the hotel prefers clients who have reserved directly and is marginalizing booking.com clients by offering only the remaining rooms. We got a very noisy room behind the reception where the AC did not work properly.

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Was this review helpful? Yes 1
Rasuna Icon H, Manager at Rasuna Icon, responded to this review

Dear Pam M Warm greetings from Rasuna Icon, It would be our effort to provide the highest standard of service to our guests and continued monitoring of guests comments to our on-going success. First and foremost, on behalf of the management Rasuna Icon, we would like to apologize for the inconvenience caused of your room location, however we confidently informed... More

Bali, Indonesia
1 review
4 of 5 stars Reviewed August 19, 2014

I had just checked out of Rasuna Icon after a three happy days spent there, we were given free upgrade to the Business Suites on arrival. The room is clean, does what it says on the tin and what more, I found having additional basin (not just the one in the bathroom) and a microwave is a nice touch. The... More

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Rasuna Icon H, Manager at Rasuna Icon, responded to this review

Dear chantlove Warm greetings from Rasuna Icon, Thank you very much for your excellent review in Rasuna Icon, we really appreciate it. We are pleased to know that you have delight experience to share and wishing that your stay in Rasuna Icon was memorable. On behalf of Family members Rasuna Icon we look forward to welcoming you back near future.... More

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Additional Information about Rasuna Icon

Address: Jalan Karet Pedurenan No. 3 | Kuningan, Jakarta 12940, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rasuna Icon 3*
Number of rooms: 54
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Also Known As:
Rasuna Icon Hotel Jakarta

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