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HARRIS Suites FX Sudirman

#38 of 357 Hotels in Jakarta
Certificate of Excellence
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Jl. Jenderal Sudirman - Pintu Satu Senayan, Jakarta 10270, Indonesia
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HARRIS Suites FX Sudirman
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422 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for HARRIS Suites FX Sudirman
See the most recent reviews
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 20, 2014 via mobile

Good location, blend with the cozy mall, easy access to everywhere. Quick respons from staffs, Room very comfortable, but the TV channnel quality is poor. Other minus are : slow internet speed and no free breakfast

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Farouk R, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am concerned that you had a bit of trouble with our facilities. I have instructed the related department to check the TV Channels and WiFi connection. I can assure you that both problems will not happen again when you come back to... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 19, 2014

i love the hotel, its attach with a shopping mall. very clean room with a nice modern interior, very cheerful orange interior. love the glass wall of the toilet where you can really see the city from the toilet. hehe. love the gym and swimming pool.. fast and free wifi....will be back again.

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear 616shah, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am very glad that you're satisfied with our room and service. I am looking forward to welcome you again. Be ensure to book your room via HARRIShotels.com to get your best rates guaranteed and other attractive offers. HARRISly Yours, Elvan Prawira Hotel Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

Hotel was great... Different from Google pics though... Was located above a great shopping mall... Lots of food, money changer with good rates, and the die2 must try slide that was located inside the shopping mall itself... 5 mins walk to senayan plaza n senayan city... 10 mins walk to pacific plaza where kidzania is located at...

Was this review helpful? Yes 1
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear zan_nakano, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am glad that we can meet your expectation about our hotel, location and service. HARRIS fX is the perfect place for both business and leisure travelers because of our location and facilities. I am looking forward to welcome you again. Be ensure to... More 

1 review
3 of 5 stars Reviewed December 18, 2014

For the third time we came back here because we love the hotel room and the location. However, the service we received from the staffs was not the same as when we came for the 1st two time. They used to greet the guest every time they sees us but not anymore. Housekeeping was not done properly. Wi-fi was not... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear nur e, Greetings from HARRIS Suites fX Sudirman! I am deeply sad that you did not receive the level of service that you experienced before. As soon as I read your comment, I have conducted briefing with our front office and housekeeping department to see what was wrong with the SOP and what we can do better in the... More 

Petaling Jaya, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stayed for 5 nights at this hotel. The room was comfortable in every way. It is clean, safe and big. The room was overlook the stadium and streets, which seems streets never sleep even it is already 2am. I was impressed by the all of the staff within this hotel. The hotel is inside the shopping mall, which is... More 

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Sayidee, Greetings from HARRIS Suites fX Sudirman! Thank you for spending your time to share your experience about our hotel. I am very glad that you had a great 5 nights stay with us. I am looking forward to welcome you again. Be ensure to book your next room via HARRIShotels.com to get your best rates guaranteed and other... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed December 14, 2014

the hotel locate in the Mall. We were welcome with a welcome drinks from the staff. Everything we need as a tourist are available in the mall. Easy to get a cab to go around Jakarta. The room is spacious, carpeted and big for my boy to run around the room. Swimming pool and playground are great for children. will... More 

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear MonRizal, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am very happy that you had a great time spent with your family and I am glad that we can be part of your trip in Jakarta. I am looking forward to welcome you again. Be ensure to book your room via HARRIShotels.com... More 

1 review
4 of 5 stars Reviewed December 11, 2014

The Harris suites are big and the bed is excellent. However cleaning could be a little better. We found a bottle of babyoil and a ladiesshoe under our bed and alot of dust. Bathroom is great and the amenities are plentyfull. The mall around the hotel provides everything you need as a guest. Staff is very helpfull.

Review collected in partnership with this hotel

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Rob J, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am glad that you enjoyed your stay with us. However, I am concerned that you found leftover things under your bed. In this case, I have instructed my housekeeping manager to keep up his level of supervision on these kind of things.... More 

Phuket, Thailand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed 4-5 times at the Harris, always an enjoyable stay, with friendly and helpful staff. Great location, within the FX Mall, with ATM's, restaurants and a Blue Bird Taxi (Taxi around 120,000 to the Airport, via 2 Tolls) stand available. Gym and Pool could be cleaner. 10 min taxi to the Gran Mall and Plaza Indonesia, where the shopping is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear higg1279, Greetings from HARRIS Suites fX Sudirman! Thank you for sparing your time to write a review about our hotel. I am glad that you trust us as a place for your accommodation in Jakarta. Indeed your comment is a mood booster for all of HARRIS Players. I am looking forward to welcome you again. Be ensure to book... More 

Kalutara
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

I have been to this hotel and the facilities were acceptable, very clean and the staff were nice and polite too..However the the rooms are smaller than standard deluxe rooms. the capacity of the room would be enough for a person and not for double room. AC of the room were in average condition and could not be able controlled... More 

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Vajeendra, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am very happy that our service met your expectation. I am certain that you stayed at one of our highest floors, It may create unpleasant sense for some people. But do not worry because we have ensured the safety and security of the... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

keep coming back to this hotel . no breakfast but cafe downstairs was awesome. housekeeping took awhile .. in fact, forgot to make my room but it was ok. they came eventually... location centralised and although sometimes jam, everywhere in jakarta is too! lotte supermarket just behind at ratu plaza and plaza senayan and senayan city walking distance. FX mall... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HARRISRM, Hotel Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Haidah86, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am glad that our service has met your expectation and our strategic location provided you with easy access. I am looking forward to welcome you back at our hotel. Be ensure to book your next room via HARRIShotels.com to get your best rates... More 

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