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All 316 Jakarta hotels

HARRIS Suites FX Sudirman

3.5 of 5 Hotel   |   Jl. Jenderal Sudirman - Pintu Satu Senayan, Jakarta 10270, Indonesia
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83%
Ranked #22 of 316 hotels in Jakarta
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed March 6, 2014
Khaki8 Jakarta, Indonesia
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267 people have reviewed this hotel

Traveler rating
    75
    146
    37
    6
    3
See reviews for
28
36
24
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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There are newer reviews for HARRIS Suites FX Sudirman
See the most recent reviews
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 6, 2014

Strategic location in Sudirman, and attached to FX mall (easy access if u need something but not planning to go out). In the other hand, small room, poor services, not all the elevators work, the price doesnt include breakfast, more like a budget hotel. Lack of facilities.

Was this review helpful? Yes
HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Khaki8, Greetings from HARRIS Suites fX Sudirman! Thank you for taking your time to share your experience with us in May 2013. I apologize that you did not receive the level of service I expect our players to do to all of our guests. Refer to your comment about our elevators, I remembered at that month one of our... More

Hong Kong
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2014

I left some belongings (including money) in the hotel safe and hotel staff arranged to return them to a friend of mine in Jakarta. Nothing was missing. Hotel staff went the extra mile. A reputable establishment. The rooms are good, but I really enjoyed being able to take a swim in the 20m pool each morning. The five elevators added... More

Was this review helpful? Yes
HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear HongKongAaronB, Greetings from HARRIS Suites fX Sudirman! Thank you for taking your time to share your experience with us. I am glad that you experience comfort & safe stay at our hotel. It has been our standard of service to keep every left-behind guests' belongings and to return them once there is a request from the guest. I am... More

Bali, Indonesia
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 4, 2014

Anytime I went to Jakarta for business I use to stay in business district, where it can be combined either with shopping, leisure and dinning. I found Harris Suites FX Sudirman is a perfect location for my stay. After a long day journey discover all partners in a busy traffic, back to hotel which all I need are available in... More

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HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Ketut Gde P, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I can't be happier to read that you had experienced the level of service that I always expect my HARRIS players to do to all of our guests. I do agree with you that our hotel is perfectly located in business and... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed March 4, 2014

Poor housekeeping as staff did not replace used towels , empty toilet rolls and bath gel everyday. Need to "chase" them for these items during our 4 day stay there. Perhaps they were not trained well. Departmental manager or supervisors should be around to do spot checks on them. However, the reception people were polite and efficient. Hotel is in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
HARRISRM, Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Richard M, Greetings from HARRIS Suites fX Sudirman! I am truly apologize that our service did not meet your expectation. I have investigated the matter to our executive housekeeper and he is going to do some refreshment on our standard operation procedure. Thank you for sharing your experience with us. I really appreciate every comments from our guests because... More

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 2, 2014

My husband and I are expats who live in Jakarta. We wanted to get away from our apartment and spend a night away for Valentine's Day. We picked this hotel because we knew the area and liked the mall and hotel was 'luxury' for a fairly cheap price. Our room was very big and clean. Also the bathroom was very... More

Was this review helpful? Yes
HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Erikandamandafry, Greetings from HARRIS Suites fX Sudirman! Thank you to choose our hotel to celebrate the Valentine's Day and I am very glad to acknowledge that our room and service can help you to have a memorable Valentine's Day celebration. Thank you very much once again for sharing your experience with us and I am looking forward to welcome... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed February 16, 2014 via mobile

good location near from shopping mal (fx sudirman, plaza senayan and senayan city). I stayex during new year in the 42 fl and it was amazing to see fireworks when new year eve. my kids are very happy played in the playground. but the swimming pool is very small, i suggest to build a larger swimming pool so kids can... More

Was this review helpful? Yes
HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear davecarlosseba, Greetings from HARRIS Suites fX Sudirman! Thank you to share your New Year's Eve experience with us. I am glad that you enjoyed the fireworks with your family from one of our higher floors. Refer to your suggestion to build a larger swimming pool, It is not possible to do that at the moment due to limited space.... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2014

This is a 3star property in a good location. I have stayed here before and, given the price of the room, rate it highly. The rooms are a bit basic but tidy, clean, of decent size and with adequate amenities. Staff are attentive enough and always pleasant. The free wifi works well and is easy to access. The only gripe... More

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HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Bk7575, Greetings from HARRIS Suites fX Sudirman! It's good to have you back to our hotel and I am pleased that our room and service always match your expectation. I do agree that our hotel is located very strategically between Sudirman and Senayan, which has eased many of our business and leisure travelers. I am looking forward to welcome... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 11, 2014

This is my worst experience staying in a hotel. Can you imagine enter your room with peanuts all over the floor near your bed? I complained, they responsed. Okay.. I thought that's good. Then another happened, gave note to receptionist to clean up the room. They didn't clean it, have to called and asked them to come and clean it.... More

Was this review helpful? Yes
HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Ik Ching H, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience with us. I am deeply concerned to learn that you had to experience a situation which is below our standard of service. I have taken notes the issue and I have addressed this to related departments to assess and to ensure that our standard... More

Bali, Indonesia
Top Contributor
118 reviews 118 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 11, 2014

This is a no frills local chain. This is not my first visit and i always recommend this particular location. It is very well located in the heart of the southern end of JL Sudirman, within walking distance of Plaza Senayan and Ratu Plaza. Our flight arrived at midnight and we got to the hotel around 1 am and the... More

Was this review helpful? Yes 1
HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear JavaMama58, Greetings from HARRIS Suites fX Sudirman! Thank you to share your experience with our hotel. I am pleased to read that you always trust us as your place of stay on your trip to Jakarta. It means a lot to me and all of HARRIS players. If you have any plans to visit Jakarta again and to stay... More

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed February 9, 2014

Very friendly staff and also very accommodating. The room is clean and comfortable..... The hotel is within the Fx mall which is also very near Plaza Senayan (walking distance) and other shopping and eating areas.... Very comfortable and convenient.

Review collected in partnership with this hotel

Was this review helpful? Yes
HARRISRM, General Manager at HARRIS Suites FX Sudirman, responded to this review

Dear Kapitan2013, Greetings from HARRIS Suites fX Sudirman! Thank you for share your experience on your stay with us. I am thrilled to acknowledge that our location has eased your trip in Jakarta. Most importantly, you enjoy the level of service I would expect our HARRIS players to provide to all of our guests. I am looking forward to welcome... More

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Additional Information about HARRIS Suites FX Sudirman

Address: Jl. Jenderal Sudirman - Pintu Satu Senayan, Jakarta 10270, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Suites FX Sudirman 3.5*
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Also Known As:
Harris Suites Fx Sudirman Hotel Jakarta

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Romantic Hotel in Jakarta #14 Family Hotel in Jakarta #19 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Standing in the heart of Jakarta's most happening area, Sudirman Central Business District, with a direct walking access to fX Sudirman Mall, minutes away to Stock Exchange, Gelora Bung Karno Sport Complex, Senayan Golf Course, Plaza Senayan and Senayan City, this hotel is the perfect spot for short and long stay. ... more   less 
Number of rooms
144

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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