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All 147 Jakarta B&Bs / inns

Smart Hotel

3.0 of 5 Small Hotel   |   Jl. Tanjung Karang No. 2 Thamrin | Sizzler Building, Jakarta, Indonesia (Tanah Abang)
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Ranked #68 of 147 Jakarta B&B and Inns
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  • Reviews (58)
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58 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Bandung, Indonesia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The only good thing about this hotel is the location, which is very close to shopping malls and major business district as well as the Transjakarta bus stop. I stayed in a standard room with a discount price. The room is a bit dusty and the hotel needs some extra cleaning, not only in the room but also in the... More

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Depok, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 15, 2014

Good: great location in the middle of Jakarta and near Sudirman train station. Wifi is stable and fast. Bad: The room is very small and without window. The bathroom is a bit cracked on its floor and very difficult to set hot water of shower. I had to phone receptionist asking for towels. The TV only consists of locals in... More

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12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2014

We stayed in the Smart Hotel 3 nights when arriving in Mandalay, Myanmar. The hotel is clean with a very friendly staff. Mr. Hmu was very friendly and mr. Terrance went beyond friendly in helping us renting a bike and suggesting what to see in and around Mandalay. Very nice breakfast and available wifi made this a comfortable stay for... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2014

We stay only for 2 nights here ...i choose this hotel coz its very near with "bunderan HI" only walking distance ..but the rooms are so small and shower also not so good..we get breakfast but menu are so few..this hotel only good for budget traveler who have bussiness near sudirman,senayan,or thamrin...but if u are looking for more facilities better... More

Was this review helpful? Yes 1
Bali, Indonesia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2014

I had made a reservation at SMART HOTEL Thambrin Jakarta with on line travel age period of stay of 28-01 March 2014. When I checked in I was given the key to room number 603 . when I opened the door I was very surprised that room was very dirty . I came to the front office to inform the... More

Was this review helpful? Yes 1
Bali, Indonesia
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 19, 2013

We stayed in this hotel for 3 days, good location, good price, food was so so but on top of that the service wasn't really good, sadly we always asked for the towels, toilet paper and the door mat etc. the worst is the attitude of their receptionist especially the girl with short hair, she doesn't know how to communicate... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 18, 2013 via mobile

I stay in this hotel for 3 days. Walkable distance to shopping centre but overall experience was terrible. Room with no toilet roll, barely feel any air con. Attitude of the front desk staffs was rude..When request to deposit our luggage for the time being after check out, the manager commented rudely that there's already a lot of luggage deposited.... More

Was this review helpful? Yes 2
Singapore, Singapore
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 9, 2013

Location was good as near embassies and plenty of malls. But they were really stingy with the toilet paper and the aircon was barely working. Also one night we had no water in our room, I called and they said they had to refill the pump and it would take ten minutes. 15 minutes later i tried to shower and... More

Was this review helpful? Yes 1
Jakarta, Indonesia
1 review
3 of 5 stars Reviewed November 13, 2013 via mobile

Modern room and good staff on the front desk. Sadly my room didn't have a towel and it took them 24 hours to bring me one. The safety deposit box and shower were broken and finally when I lost my room key (card) they charged me IDR 250,000 (US$ 22) -nearly the cost of the room / night.

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Ho Chi Minh City, Vietnam
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 29, 2013

Located quite far from the city center. Room are really, really small... Breakfast = Awful !!!! Super expensive compering the quality of the hotel. I will never ever book again this hotel. And I hope to do not visit anymore Jakarta... Terrible city!!!

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Additional Information about Smart Hotel

Address: Jl. Tanjung Karang No. 2 Thamrin | Sizzler Building, Jakarta, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Hotel 3*
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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