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HARRIS Hotel & Conventions Kelapa Gading Jakarta

4.0 of 5
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Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
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10% off for selected days
HARRIS Hotel & Conventions Kelapa Gading Jakarta
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Ranked #39 of 357 Hotels in Jakarta
A recent review
4 of 5 stars Reviewed May 19, 2014
Kusno-Sugeng
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327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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There are newer reviews for HARRIS Hotel & Conventions Kelapa Gading Jakarta
See the most recent reviews
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 19, 2014

Never complaint if what u need is a convenient hotel within a mall, Kelapa Gading Mall. The hotel is suitable for both business or family trip as all facilities are provided. The lobby & the rooms are clean, very bright colorful, green & orange color are dominant throughout the area as the icon color of HARRIS HOTELS. The food is... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Kusno-Sugeng, Thank you very much for staying again with us and for taking the time to share your review. We understand that the strategic location of the hotel next to the Kelapa Gading shopping Mall has been essential to you. We are as well very glad to read that you enjoyed HARRIS life's style, the overall concept of our... More 

Sheffield, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 13, 2014

Great hotel, located at a shopping mall, great choice of restaurants within the shopping mall. Good clean spacious rooms with large shower area. Great Breakfast choice. Small bar area and good restaurant. I would definitely stay here again and recommend to others.

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Kelapa Gading during your stay in Jakarta. We highly appreciate the time you took to share your review about our Hotel and its surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are as well very glad... More 

Kuala Lumpur, Malaysia
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 10, 2014

Stayed 2 nights in this hotel a few days ago. It's a vibrant, citrusy modern boutique hotel. The location of the hotel is on the suburb kelapa gadig area...lots of office in this area, not too far from the Jakarta expo. The hotel is directly connected to kelapa gading mall, a huge neighbourhood complex, plenty of food & stores to... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We understand that the strategic location of the hotel with its surrounding has been essential to you. We are as well very glad to read that you enjoyed HARRIS life's style and our breakfast. Please, be sure that your comments... More 

Level Contributor
138 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed May 5, 2014

Good hotel for business stay, good spacious clean rooms, nice bathroom. Checkin service ok. Stayed for one night on business and will stay again. Quiet rooms. Bit far from airport, like 30 minutes at night time.

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Mr. Peteruga, Thank you for always staying with us, and for sharing your review. We are very pleased to read that the overall concept of our Hotel, its services and facilities have been able to fulfill your expectations. Please, be sure that your comments have been warmly welcome by our players, and that we will remain focus in order... More 

Seven Mile Beach, Grand Cayman
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 15, 2014 via mobile

Our stay so far has been good, love the Harris Suite (Rm. 1730 is excellent), and the reception staff are all very pleasant. My husband and I decided to try out their gym facility this morning, we were both wearing sandals. Although I understand our footwear is not appropriate for exercising, I felt quite offended by Remo, the staff on... More 

Was this review helpful? Yes 3
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Ibu Indriasari Sumaryono, Thank you for choosing HARRIS Kelapa Gading during your stay in Jakarta. Kindly accept our sincere apologize for the inconvenience experience that you had in our hotel. It was indeed a pleasure to talk to you and your husband this morning. I do hope that you will enjoy the rest of your stay and please be... More 

Sydney
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 7, 2014

I have previously stayed at this hotel & came back for 2nd time. Very handy location just next to Kelapa Gading Mall & surrounded by many restaurants so you will not have problems getting lunch or dinner plus shopping! Clean hotel & polite staff are noticeable including fast service for check in & check out. Only one problem at this... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying again with us. We are glad to read that you had a nice stay with us, and be certain that we highly appreciate the time you took to share your review about our Hotel. We are as well very glad to read that you enjoyed the overall concept of our Hotel... More 

Jakarta, Indonesia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 6, 2014

Great location, value for money, excellent staff, perfect room. We've been here twice, each for a one-night stay, and already it becomes our family's favourite. My wife was pleased with the free woman's package, inluding a relaxing foot massage. My kid likes the pool which is small but adequate. While I really had quality sleep. We'll be coming for a... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying again with us and for taking the time to share your review. We are indeed glad to know that we have become your family’s favorite Hotel and find out that you and your family enjoyed HARRIS life’s style. Your feedback is our most precious source of encouragement and a truly appreciated... More 

Jakarta, Indonesia
Level Contributor
78 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed April 1, 2014

This is my second stay at Harris Kelapa Gading. The previous one I used the Harris Room and this time I used the Harris Suite. And I'm satisfied with both rooms. The check in/check out process were a bit problem as we were in a long-holiday period where the rooms were fully booked and there were many guests checking in... More 

Was this review helpful? Yes 2
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Kelapa Gading and sharing your experience during your family short getaway. We understand that the strategic location of the hotel next to the Kelapa Gading shopping Mall has been essential to you. We are as well very glad to read that you enjoyed HARRIS life's style, the overall concept of our Hotel,... More 

Amsterdam, The Netherlands
Level Contributor
80 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 21, 2014

Harris , orange color, happy staffs what can you say? Nothing bad at all.. And the mint despenser on the front office desk made me smile ! The mall was nice as well though i am not a mall person, its drove me mental really, location was really good too near all the places i wanted to stay! Sushie for... More 

Was this review helpful? Yes 1
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Ephie L, Thank you for choosing HARRIS Kelapa Gading during your stay in Jakarta. We are glad to read that you had a happy stay with us, and be certain that we highly appreciate the time you took to share your review about our Hotel. We are as well very pleased to read that you enjoyed HARRIS life's style.... More 

Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 18, 2014

Nice simple room almost perfect but i can hear snoring noise from the room next door and footstep from the ceiling, i believe the wall and ceiling structure is not soundproof or thick enough...toliet is clean..staff cleaning our room are friendly and professional. almost perfect and ohhh elevator is slow

Was this review helpful? Yes 1
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear desmondz, Thank you for choosing HARRIS Kelapa Gading during your stay in Jakarta and for taking the time to share your comments. Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. We are delighted to read that you had a... More 

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