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HARRIS Hotel & Conventions Kelapa Gading Jakarta

4.0 of 5
Hotel virtual tour
Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
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HARRIS Hotel & Conventions Kelapa Gading Jakarta
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Ranked #39 of 357 Hotels in Jakarta
A recent review
4 of 5 stars Reviewed June 21, 2015
steven c
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (329)
  • Mar-May only
    (91)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (68)
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There are newer reviews for HARRIS Hotel & Conventions Kelapa Gading Jakarta
See the most recent reviews
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 21, 2015

This is a unique hotel that the whole image is orange, the color and the smell. There is free sweet orange fragrant oil in the room that you can ignite. The whole room becomes sweet which helps you to overcome the homesick. Two-men live band during breakfast time makes your ten-minute swallowing easy. I like this kind of atmosphere!

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Mr. Steven C., Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We appreciate the time you took to share your review about our Hotel. We are pleased to know that you enjoyed HARRIS life's style and the overall concept of our Hotel. Wishing you a pleasant day ahead, and we look forward to welcoming you again... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 21, 2015

The location and initial impression of the hotel was positive, the service staff was courteous. However the nightmare started the first night, when air conditioning unit started making a hammering noise. I complained and it got fixed next afternoon, i asked for one night refund since I was there was for 3D2N, the management declined, spoke to one Mr. Chandra... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. Please be sure that your comment have been well noted by our players. Our Customer's feedback is our most precious source of information, and training is one of our major concerns, in order to continuously trying to improve our services... More 

Isle of Man
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 18, 2015

Stayed here due to it's location - close to the start of a recent 10km run. Staff are welcoming, facilities very good and rooms spotless. The cafe bar in the reception is open 24hrs so great for a late night snack or beer, especially as we only arrived in the early hours. The snack food we had was actually very... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us, and for sharing your review about our Hotel and surrounding area. We are as well very pleased to read that you enjoyed the overall concept of our Hotel, its services and facilities. Please be sure that your comments have been warmly welcome by our players, and that we will remain focus... More 

Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 11, 2015

Surprise! Surprise! It has been years since i last visited Jakarta. Surprise to find a good value, well managed chain hotel, full of zest, spirit, and enthusiasm to service! From front desk to breakfast table. The staff are friendly, eager to help, speak excellent English and full of smiles. With the terrible traffic jam, last thing you want is to... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Ms. Doris M., Thank you for staying again with us, and be certain that we highly appreciate the time you took to share your review. We are glad to read that you are fully satisfied with the overall concept of our Hotel and that we have been able to fulfill your expectations. Please be sure that your comment have... More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 4, 2015

There are a few important must-have for me to feel comfortable with a hotel. Clean room and bathroom; clean towels and sheets; strong shower; firm but comfortable bed; helpful and friendly staff. This hotel met all those requirements. The feeling of the room is light and practical, good size. Nothing bulky, clumsy or opulent. The location is connected to the... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading. We are sincerely delighted to receive your comments and to read that you had a convenience experience during your stay with us. We are as well very glad to read that you enjoyed HARRIS life's style, and please be sure that your review has been warmly welcomed... More 

Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2015

This is a good solution for visitors to the Kelapa Gading area in Jakarta. The location is great with direct access to Kelapa Gading Mall. Lots of facilities in the mall and the hotel offers clean, neat, modern rooms at a very reasonable price.

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We are very pleased to read that you enjoyed the overall concept of our Hotel and its surrounding area. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant... More 

1 review
3 of 5 stars Reviewed May 30, 2015

Hotel is basically a business hotel situated in one of the best location of Jakarta. Normally restaurant will serve you non veg food but we can have our food customized to vegetarian also. Staff is very cooperative and help you in conversing with people, received outstanding service from Mr. Ismael one of the front office staff at hotel Room are... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your review. We are very pleased to read that you had an overall comfortable stay during your business trip in Jakarta. Please be sure that your comments have been well noted by the whole team, and that, we are continuously trying to improve our services and facilities in... More 

Jakarta, Indonesia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2015

I booked a room for my guests here. Room was clean. Free parking until checking out and connected to the mall. Somehow we didn't get the surprise from morning prayers from the mosque across the street. Both of the guests are pretty much vegan with celiac/gluten intolerance, dairy intolerance. However, the executive chef of the hotel restaurant was gracious enough... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you to recommend our hotel to your guest, and be certain that we highly appreciate the time you took to share your review. We are glad to read that you and your guest are fully satisfied with the overall concept of our Hotel and that we have been able to fulfill your expectations. Please be sure... More 

Indonesia
1 review
4 of 5 stars Reviewed May 27, 2015

Harris Kelapa Gading has always been one of the best hotel in Jakarta. Strategically and conveniently located with 45 minutes drive to the airport and located beside the shopping mall. The excellent staff team comprising from Pak Seto, Leo and Ismail with their ever friendly attitude will be always be there to provide assistance and support you. Well done Team... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Kim Leng T, Thank you for staying with us, and for sharing your review about our Hotel and surrounding area. We are very pleased to know that the overall concept of our Hotel, its services and facilities have been able to fulfill your expectations. Please be sure that your comments have been warmly welcome by our players, and that... More 

1 review
4 of 5 stars Reviewed May 21, 2015 via mobile

I like Harris Kelapa Gading because of its strategic location. ....It is connected to a mall, you can shop and find food easily. Room rates are reasonable, hotel staffs are friendly. Special thanks to Pak Rio, I always feel very welcome during my stay there.

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Stacy, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We are glad to read that you had an enjoyable stay in our Hotel and be certain that we appreciate the time you took to share your review. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has... More 

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