We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

HARRIS Hotel & Conventions Kelapa Gading Jakarta

#34 of 344 Hotels in Jakarta
Certificate of Excellence
Hotel virtual tour
Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
Offers & Announcements
10% off for selected days
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
HARRIS Hotel & Conventions Kelapa Gading Jakarta
Professional photos View all
Browse nearby
HARRIS Hotel & Conventions Kelapa Gading Jakarta
Write a Review

292 reviews from our community

Traveler rating
    95
    142
    43
    7
    5
See reviews for
64
42
21
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (75)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (68)
All months
There are newer reviews for HARRIS Hotel & Conventions Kelapa Gading Jakarta
See the most recent reviews
Sydney
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 25, 2015 via mobile

I have stayed at The Harris Hotel Kelapa Gading few times for different reasons. Never have had a problem during my stay but I do have an impression that check in staff took their time to complete check in process. I hate the hotel lifts that took ages before you can get into the lift to go up or down.... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us and and be certain that we appreciate the time you took to share your review about our Hotel and it's surrounding area. Please be sure that your review has been welcomed by the whole team, and that, we will remain focus in order to improve our services and facilities. Your... More 

Jakarta, Indonesia
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 21, 2015

The hotel is directy connected to Mal Kelapa Gading (MKG) so that is convenient if you want to do some shopping. Although it's definitely not the prettiest of all, it is a big mall, so there is enough choice. The mall offers quite some restaurants, but everything opens at 10 AM so for breakfast you're a bit stuck. There are... More 

Was this review helpful? Yes
HarrisKG, Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us and highly appreciate for the time you took to share your review. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.​ Please allowed me to come back on several points. We do have a breakfast in our Hotel... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

My recent stay is made more comfortable by several staff at Harris Kelapa Gading. I had various problems on the evening of my arrival ranging from my reservation to the in-room facilities. These hiccups were quickly and efficiently solved by the staff on the night. Thank you Seto and Gadis and last but not least Candra. You guys go the... More 

Was this review helpful? Yes 1
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading and be certain that we appreciate the time you took to share your review about our Hotel and it's surrounding area during your stay Please be sure that your comment have been warmly welcome by our players, and that we will remain focus in order to improve... More 

Kuwait City, Kuwait
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 13, 2015

It was so nice to be back to this hotel ever since we left on Nov 7th 2014.the reception guys are so pleasent specially Mr Roi, we arrived form the Arebian Gulf morning and he was so helpful to arrange our favert room of 1037 as we have lots of good memories.entering the room was so cleaned as usual with... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us and highly appreciate for the time you took to share your review. We are very pleased to read that you enjoyed HARRIS life's style and the overall concept of our Hotel and services.. Please be sure that your comment have been warmly welcome by our players, and that we will... More 

Senior Contributor
25 reviews 25 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 10, 2015

welcome drinks served by the hotel staff when we came to check in. Sized room is minimalist, but very neat and comfortable. Because integrated with the mall, it is not difficult for visitors to find food and entertainment. The parking area is also integrated with the mall, so it is very difficult to find a parking slot at particular times.... More 

Was this review helpful? Yes 1
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading and be certain that we appreciate the time you took to share your review about our Hotel and it's surrounding area during your stay. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Once again... More 

Hassloch, Germany
Top Contributor
60 reviews 60 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 5, 2015

The Hotel is situated quite conveniently close to the Kelapa Gading Shopping Mall. When you enter the Lobby you arrive in a very warm entrance hall (colour wise, temperatures are actually compared quite low to the outside). Also the Service is very warm and welcoming and almost everybody speaks akzeptable if not excellent English. Everything is clean and the rooms... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and for the time you took to share your review. We are very pleased to read that you enjoyed HARRIS life's style and the overall concept of our Hotel. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to... More 

Perth, Australia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 3, 2015

Three of us stayed in a suite - 2 rooms and what spacious rooms. Our son is 14yo and 6 ft tall. His extra bed in the living room worked really well. It had a toilet in the living room and a large ensuite in the main bedroom. Good 10 pool and gym. Also good and cheap massage available. Buffet... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading and be certain that we appreciate the time you took to share your review about our Hotel and it's surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are as well very... More 

Kuala Lumpur, Malaysia
Top Contributor
110 reviews 110 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 26, 2015

We've stayed at other Harris Hotels but not been overly impressed with them. However this one situated in the Kelapa Gading Mall was really great and extremely convenient. The location is superb and Kelapa Gading Mall one of the biggest and best malls in Jakarta with lots of great places to eat and shop. The staff were very friendly and... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us, for the time you took to share your review and to recommend our Hotel. We are glad to read that you had a great stay with us. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Please... More 

Wellington, New Zealand
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2015

It was the second time we stayed in this hotel and we will go back again. The hotel is a modern style, simple, no luxury, but it does work well for us for various reason. Getting a taxi in Jakarta can be a challenge, but because the hotel is actually in the Kelapa Gading Mall complex, getting a taxi ride... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading during your family trip. We are very pleased to read that you enjoyed the overall concept of our Hotel and its surrounding area. Please be sure that your review has been well noted by our players, and that we will remain focus in order to improve... More 

1 review
5 of 5 stars Reviewed January 9, 2015

Strategic location right in the middle of the mall. But mostly impressed by the service. Front desk named Seto and Bhayu provide excellent service and always remember their loyal customers. Thumbs up for them!!

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We are glad to read that you always had amazing stays in our Hotel and be certain that we highly appreciate the time you took to share your review. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping... More 

Questions? Get answers from hotel staff and past guests. Ask a question

129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (111)
Viewed
Pool/beach area (4)
Viewed
Dining (4)
Viewed
Room/suite (47)
Viewed
Bathroom (16)
Viewed
View from room (6)
Viewed
Hotel & grounds (10)
Viewed
Business center/function rooms (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (2)
Viewed
Dining (5)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question