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HARRIS Hotel & Conventions Kelapa Gading Jakarta

4.0 of 5
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Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
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HARRIS Hotel & Conventions Kelapa Gading Jakarta
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Ranked #38 of 353 Hotels in Jakarta
A recent review
4 of 5 stars reviewed 3 days ago
Bermbb Singapore
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320 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (320)
  • Mar-May only
    (91)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (68)
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Singapore
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Most value to the price that you paid, same building with a very huge shopping mall where you will never be bored. This is my recommended hotel if you appear to work in Pulogadung area. Hotel room 4/5 Service/staff 4/5 Free wifi Breakfast included Try their smoothy , very nice.

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and to recommend our Hotel. We are glad to read that you had a good stay with us. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall and your working place has been essential to you. Have a pleasant day ahead and... More 

Sydney
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed at this hotel a few times but my last stay in June will be my last time I will stay at this hotel. Staff are not friendly & need more training in dealing with guests. Staff appear as showing attitude & most of them are not friendly. One front desk staff was very rude & I must say... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again at HARRIS Hotel & Conventions Kelapa Gading, and be certain that we highly appreciate the time you took to share your review. Please kindly accept my sincere apologies for the inconvenience experience you had during your stay. Therefore, to understand more about the situation, i will highly appreciate if you could forward... More 

Perth, Australia
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 30 May to 6 June 2015 on 7th floor. Our bed was two single beds pushed together and not comfortable. Room was clean and well serviced by housing. But one bedside light was broken and there was mould in shower. Corridor and lift waiting area carpet was in very poor condition and dirty. On our 1st day the right... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying again with us and for taking the time to share your review. Kindly accept my sincere apologies for the inconvenience experience you had during your stay. Our Customer's feedback is our most precious source of information, and training is one of our major concerns, in order to continuously trying to improve... More 

Dallas, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently located next to several malls so food and shopping are very convenient. Rooms are clean, comfortable, and well maintained. Free wifi. No free breakfast. Modern look. Far from airport and downtown, traffic is CRAZY! But if you're wanting to be in the Kelapa Gading area, this hotel is great.

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and to recommend our Hotel. We are glad to read that you had a good stay with us. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Have a pleasant day ahead and we look forward to... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a unique hotel that the whole image is orange, the color and the smell. There is free sweet orange fragrant oil in the room that you can ignite. The whole room becomes sweet which helps you to overcome the homesick. Two-men live band during breakfast time makes your ten-minute swallowing easy. I like this kind of atmosphere!

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Mr. Steven C., Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We appreciate the time you took to share your review about our Hotel. We are pleased to know that you enjoyed HARRIS life's style and the overall concept of our Hotel. Wishing you a pleasant day ahead, and we look forward to welcoming you again... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The location and initial impression of the hotel was positive, the service staff was courteous. However the nightmare started the first night, when air conditioning unit started making a hammering noise. I complained and it got fixed next afternoon, i asked for one night refund since I was there was for 3D2N, the management declined, spoke to one Mr. Chandra... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. Please be sure that your comment have been well noted by our players. Our Customer's feedback is our most precious source of information, and training is one of our major concerns, in order to continuously trying to improve our services... More 

Isle of Man
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here due to it's location - close to the start of a recent 10km run. Staff are welcoming, facilities very good and rooms spotless. The cafe bar in the reception is open 24hrs so great for a late night snack or beer, especially as we only arrived in the early hours. The snack food we had was actually very... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us, and for sharing your review about our Hotel and surrounding area. We are as well very pleased to read that you enjoyed the overall concept of our Hotel, its services and facilities. Please be sure that your comments have been warmly welcome by our players, and that we will remain focus... More 

Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Surprise! Surprise! It has been years since i last visited Jakarta. Surprise to find a good value, well managed chain hotel, full of zest, spirit, and enthusiasm to service! From front desk to breakfast table. The staff are friendly, eager to help, speak excellent English and full of smiles. With the terrible traffic jam, last thing you want is to... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Ms. Doris M., Thank you for staying again with us, and be certain that we highly appreciate the time you took to share your review. We are glad to read that you are fully satisfied with the overall concept of our Hotel and that we have been able to fulfill your expectations. Please be sure that your comment have... More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There are a few important must-have for me to feel comfortable with a hotel. Clean room and bathroom; clean towels and sheets; strong shower; firm but comfortable bed; helpful and friendly staff. This hotel met all those requirements. The feeling of the room is light and practical, good size. Nothing bulky, clumsy or opulent. The location is connected to the... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading. We are sincerely delighted to receive your comments and to read that you had a convenience experience during your stay with us. We are as well very glad to read that you enjoyed HARRIS life's style, and please be sure that your review has been warmly welcomed... More 

Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a good solution for visitors to the Kelapa Gading area in Jakarta. The location is great with direct access to Kelapa Gading Mall. Lots of facilities in the mall and the hotel offers clean, neat, modern rooms at a very reasonable price.

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We are very pleased to read that you enjoyed the overall concept of our Hotel and its surrounding area. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant... More 

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