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HARRIS Hotel & Conventions Kelapa Gading Jakarta

4.0 of 5
Hotel virtual tour
Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
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10% off for selected days
HARRIS Hotel & Conventions Kelapa Gading Jakarta
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Ranked #39 of 357 Hotels in Jakarta
A recent review
4 of 5 stars reviewed 1 week ago
SoekarnoJr Abu Dhabi, United Arab Emirates
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (329)
  • Mar-May only
    (91)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (68)
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Abu Dhabi, United Arab Emirates
4 of 5 stars Reviewed 1 week ago

As we live in the UAE and travel back home every year, for the last three consecutive years we had decided to stay in this hotel during our summer break in Jakarta. This property is offering clean,spacious and fully carpeted room, free wifi, orange scented corridors, sleek layout and we love their connected rooms that allow us to spend quality... More 

Was this review helpful? Yes
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us, and for sharing your review about our Hotel and surrounding area. We are as well very pleased to read that you enjoyed the overall concept of our Hotel, its services and facilities. Please be sure that your comment have been warmly welcome by our players, and that, we will remain focus... More 

Philadelphia, Pennsylvania
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean property; conveniently adjoins shopping mall where you can easily find anything you may have forgotten. Amenities (shampoo & body wash, flip-flops, bottled water) are nice and appreciated. Nice variety of offerings at breakfast -- fresh fruit and juices were wonderful, and portions (for our group) were generous. Spa has only one massage room, but therapist was very good.... More 

Was this review helpful? Yes
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear valued Guest, Thank you for staying with us, and be certain that we highly appreciate the time you took to share your review. We are glad to read that you are fully satisfied with the overall concept of our Hotel, and, that we have been able to fulfill your expectations. Please be sure that your comment have been warmly... More 

Colombo, Sri Lanka
Level Contributor
119 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Harris Hotel stands in a huge shopping mall and it makes the hotel an excellent choice for the business traveler who travels with family, The reception and the service is exceptionally good and the rooms are very comfortable. There is a spa where quite good treatments are given and the health club is very good. The food is amazingly tasty... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We appreciate the time you took to share your review about our Hotel. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are as well very glad to read that you enjoyed HARRIS... More 

Jakarta, Indonesia
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

harris kelapa gading is one of good recomended hotel...inside mall of kelapa gading, so it is very convenient. clean room, space not too big but enough. great breakfast. great service.. the staffs are helpful.

Was this review helpful? Yes
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and to recommend our Hotel. We are glad to read that you had a good stay with us. We understand as well, that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Have a pleasant day ahead and we look forward to... More 

Nomad
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A basic hotel at good location within Jakarta city. Service - This is a budget hotel so everything is basic but sufficient anyway. Location - about 35mins transfer to airport via Blue bird taxi. Located just beside the big shopping mall. Facilities - Wifi works relatively well across multiple devices. Single login and wifi locks on whenever you are in... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Mr. Maxim Lee, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading, and be certain that we appreciate the time you took to share your review. We are as well very pleased to read that you enjoyed the overall concept of our Hotel and its surrounding area. We as well understand that the strategic location of the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Great service, friendly staff, good facilities, overall an amazing place to stay for various length of time either solo or with family and friends. Awesome venue could be held here for party or business meeting

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Ms. Wynda, Thank you very much for staying with us and for taking the time to share your review. We are pleased to know that you enjoyed HARRIS life's style and the overall concept of our Hotel. Once again thank you very much, and we look forward to welcoming you again on your next visit. HARRISly Yours, Imelda DEWIRATRI... More 

Singapore
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Most value to the price that you paid, same building with a very huge shopping mall where you will never be bored. This is my recommended hotel if you appear to work in Pulogadung area. Hotel room 4/5 Service/staff 4/5 Free wifi Breakfast included Try their smoothy , very nice.

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and to recommend our Hotel. We are glad to read that you had a good stay with us. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall and your working place has been essential to you. Have a pleasant day ahead and... More 

Sydney
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 25, 2015

I've stayed at this hotel a few times but my last stay in June will be my last time I will stay at this hotel. Staff are not friendly & need more training in dealing with guests. Staff appear as showing attitude & most of them are not friendly. One front desk staff was very rude & I must say... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again at HARRIS Hotel & Conventions Kelapa Gading, and be certain that we highly appreciate the time you took to share your review. Please kindly accept my sincere apologies for the inconvenience experience you had during your stay. Therefore, to understand more about the situation, i will highly appreciate if you could forward... More 

Perth, Australia
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 24, 2015

Stayed 30 May to 6 June 2015 on 7th floor. Our bed was two single beds pushed together and not comfortable. Room was clean and well serviced by housing. But one bedside light was broken and there was mould in shower. Corridor and lift waiting area carpet was in very poor condition and dirty. On our 1st day the right... More 

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying again with us and for taking the time to share your review. Kindly accept my sincere apologies for the inconvenience experience you had during your stay. Our Customer's feedback is our most precious source of information, and training is one of our major concerns, in order to continuously trying to improve... More 

Dallas, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2015

Conveniently located next to several malls so food and shopping are very convenient. Rooms are clean, comfortable, and well maintained. Free wifi. No free breakfast. Modern look. Far from airport and downtown, traffic is CRAZY! But if you're wanting to be in the Kelapa Gading area, this hotel is great.

Was this review helpful? Yes
harriskg180, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and to recommend our Hotel. We are glad to read that you had a good stay with us. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Have a pleasant day ahead and we look forward to... More 

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