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HARRIS Hotel & Conventions Kelapa Gading Jakarta

#32 of 344 Hotels in Jakarta
Certificate of Excellence
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Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
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Best prices for: 1 room 1 guest
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HARRIS Hotel & Conventions Kelapa Gading Jakarta
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HARRIS Hotel & Conventions Kelapa Gading Jakarta
Review This Hotel

285 reviews from our community

Traveler rating
    94
    139
    40
    7
    5
See reviews for
63
42
21
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (285)
  • Mar-May only
    (68)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (68)
All months
Novara
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel it is modern and quite good, very trendy. It is next to a big shopping mall where you can really enjoy make shopping. The room are simple and clean, not very luxury but very fine for short stay.

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We are very pleased to read that you enjoyed your stay with us and its surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Have a pleasant day ahead, and we do... More 

Saint-Lazare-de-Bellechasse, Canada
Top Contributor
70 reviews 70 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is getting busier and a bit pricier too, and I was waitlisted for a day, but received the room. Actually I was there 2x on my last trio to Indo. I am happy to extend my thank you to the staff for recovering my cameras which I forgot in the room safe - Thank You!. AS usual the... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us, and for sharing your review. We are glad to read that you had a nice stay with us, and we are as well very pleased to know that the overall concept of our Hotel, its services and facilities have been able to fulfill your expectations. Please, be sure that your... More 

Singapore, Singapore
Top Contributor
85 reviews 85 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Good hotel with strategic location. It is just next to Mall kelapa gading. We stay in Harris Room. Room included bedroom, sofa and bathroom quite clean. Not very spacious but enough just for having good quality sleep. Swimming pool also clean and most importantly have children pool so my son can enjoy. We not order breakfast as many nicer breakfast... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading and and be certain that we appreciate the time you took to share your review about our Hotel and surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you, and please be sure,... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was the second time we stayed at Harris Kelapa Gading. We were satisfied at the first stay, so we came back. The location which was joining with the shopping mall, was one of the reason we chose this hotel. Three of us stayed in a double room which was fine and felt comfortable. What disappont us was the shower... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again at HARRIS Hotel & Conventions Kelapa Gading. Please kindly accept my sincere apologies for the inconvenience experience you had. Please be sure that immediate action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. We understand as... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

excellent for these people in recepcionist, coffee shop and mini gym security. good service. and especially for Seto and Leo , these man very funny guys, good attitude and many more. so i appraciate for those man, and then i dont forget other people in harris. they are doing good job.

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Mr. Reza, Thank you for staying with us and for sharing your review. We are sincerely delighted to receive your great comments and to read that you had a good stay with us during your trip in Jakarta. We are as well very glad to read that you enjoyed our facilities and services, and please be sure that your... More 

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked a suite connected to a standard twin room for 5 nights for my family. We were quite satisfied with the suite with it's living area and small dining area. The bedroom is the suite was pretty big, bathroom was also quite spacious with a bathtub+shower combo and separate booth for toilet. Everything about the room was great. But I... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Kelapa Gading and for sharing your experience with us. Please kindly accept my sincere apologies for the inconvenience experience you had, and be sure that immediate action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations.... More 

Sydney
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at The Harris Hotel Kelapa Gading few times for different reasons. Never have had a problem during my stay but I do have an impression that check in staff took their time to complete check in process. I hate the hotel lifts that took ages before you can get into the lift to go up or down.... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us and and be certain that we appreciate the time you took to share your review about our Hotel and it's surrounding area. Please be sure that your review has been welcomed by the whole team, and that, we will remain focus in order to improve our services and facilities. Your... More 

Jakarta, Indonesia
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is directy connected to Mal Kelapa Gading (MKG) so that is convenient if you want to do some shopping. Although it's definitely not the prettiest of all, it is a big mall, so there is enough choice. The mall offers quite some restaurants, but everything opens at 10 AM so for breakfast you're a bit stuck. There are... More 

Was this review helpful? Yes
HarrisKG, Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us and highly appreciate for the time you took to share your review. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.​ Please allowed me to come back on several points. We do have a breakfast in our Hotel... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

My recent stay is made more comfortable by several staff at Harris Kelapa Gading. I had various problems on the evening of my arrival ranging from my reservation to the in-room facilities. These hiccups were quickly and efficiently solved by the staff on the night. Thank you Seto and Gadis and last but not least Candra. You guys go the... More 

Was this review helpful? Yes 1
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading and be certain that we appreciate the time you took to share your review about our Hotel and it's surrounding area during your stay Please be sure that your comment have been warmly welcome by our players, and that we will remain focus in order to improve... More 

Kuwait City, Kuwait
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2015

It was so nice to be back to this hotel ever since we left on Nov 7th 2014.the reception guys are so pleasent specially Mr Roi, we arrived form the Arebian Gulf morning and he was so helpful to arrange our favert room of 1037 as we have lots of good memories.entering the room was so cleaned as usual with... More 

Was this review helpful? Yes
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us and highly appreciate for the time you took to share your review. We are very pleased to read that you enjoyed HARRIS life's style and the overall concept of our Hotel and services.. Please be sure that your comment have been warmly welcome by our players, and that we will... More 

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