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HARRIS Hotel & Conventions Kelapa Gading Jakarta

#35 of 345 Hotels in Jakarta
Certificate of Excellence
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Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
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HARRIS Hotel & Conventions Kelapa Gading Jakarta
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HARRIS Hotel & Conventions Kelapa Gading Jakarta
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297 reviews from our community

Traveler rating
    97
    143
    45
    7
    5
See reviews for
64
43
22
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The best thing about this hotel is its direct access to the shopping mall (MKG mall). And staff performance is good and very friendly, helpfull. specially for the staff name Gadis..😉 but for the food is very bad.. not for 4 star hotel

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Chennai (Madras), India
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in room number 1126 on 19,20april2015 and it was truly amazing experience. Rooms is very much comfortable and we have all what we need. First most, no noise from outside, it was very well packaged. Own coffee maker, mini bar with necessary snacks drinks @affordable price. Check in check out was excellent, nice hotel staffs. Located exactly in the... More 

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HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading, and be certain that we highly appreciate the time you took to share your review. We are glad to read that you satisfied with the overall concept of our Hotel and that we have been able to fulfill your expectations. Please be sure that your comment... More 

Semarang, Indonesia
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed for 2 nights at Harris Kelapa Gading and booked my stay through Agoda. Having been to Jakarta many times, it was my first stay in Harris due to its close proximity with Mal Kelapa Gading (you can literally walk into the mall via the side door at the hotel lobby). Location: Needless to say, the location is strategic... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your review. We are pleased to receive your review and to read that you had a pleasant stay with us during your trip in Jakarta. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Please, be... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Rooms are very tidy, Personnels are very accommodating (Ismail thanks!). State of the art facilities. Good food and best of all, Rooms are very relaxing and comfortable... All the hotel should base their standards with Harris Hotel Kelapa Gading. more Power!

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HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading. We are sincerely delighted to receive your comments and to read that you had a relax and comfortable experience during your stay with us. We are as well very glad to read that you enjoyed HARRIS life's style, and please be sure that your review has been... More 

Sentosa Island, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was booked here for a week during my business trip. I got a room at the 18th floor (non-smoking area). The rooms were clean and they have some sort of aromatherapy, candle, scent diffuser (I don't really know what the name is). The breakfast was ok, the internet isn't very stable, but I heard from the locals that the... More 

Was this review helpful? Yes 1
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading and be certain that we highly appreciate the time you took to share your review about our Hotel. Your feedback is our precious source of information in order to meet our Guest expectations. Please be sure that WiFi is one of our major concern. We are currently... More 

Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

good hotel with clean environment, the breakfast is reasonably good but however limited choices , the pool and other facilities are good and clean. Overall a good hotel for a short bussiness trip. Will recommend

Was this review helpful? Yes 1
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading during your business trip. We are glad to read that you enjoyed HARRIS lifestyle and had a good time in our Hotel. Please, kindly be noted that our breakfast is composed of over 50 different varieties of products. We do have live stations such as Poffertjees,... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall it should be good stay for me, the room is clean, the location is good (link to the shopping mall), the breakfast is good. The staff in the hotel compound was friendly, but the security guard that in-charge of the parking was bad. I had rent a car, and need to park within the hotel. In front of the... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are very glad to read that you enjoyed your stay with us and its services. Please kindly accept my sincere apologies for the inconvenience experience you had. Our Customer's feedback is our most precious source of information, and training... More 

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly i thought booking directly with the hotel will offer a better service. At the time of booking it was 20% off the listed price. So off we go booked three rooms and two mornings with breakfast. Upon arrival to the hotel, waited 15 minutes before being served, and upon checking in they advised that the rate i paid didn't... More 

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Kelapa Gading while being in Jakarta and for sharing your experience with us. Please kindly accept my sincere apologies for the inconvenience experience you had. Please be sure that immediate action has been taken and that it will always be our commitment to keep on improving our services in order to... More 

Wilmslow, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is a budget type and is conveniently situated next to a very large shopping mall. The hotel is bright and clean. The style is modern and friendly. Comforts are simple and practical. Good for 1 to 3 nights.

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing HARRIS Hotel & Conventions Kelapa Gading and be certain that we appreciate the time you took to share your review about our Hotel and it's surrounding area during your stay. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Kindly be... More 

Novara
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel it is modern and quite good, very trendy. It is next to a big shopping mall where you can really enjoy make shopping. The room are simple and clean, not very luxury but very fine for short stay.

Was this review helpful? Yes
HarrisKG, Executive Assistant Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We are very pleased to read that you enjoyed your stay with us and its surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Have a pleasant day ahead, and we do... More 

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