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All 297 Jakarta hotels

Swiss-Belhotel Mangga Besar

4.0 of 5 Hotel   |   Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia (Sawah Besar)
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Swiss-Belhotel Mangga Besar
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Ranked #37 of 297 hotels in Jakarta
A recent review
5 of 5 stars reviewed 2 days ago
Rossegnole Toronto, Canada
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126 people have reviewed this hotel

Traveler rating
    26
    67
    18
    12
    3
See reviews for
17
26
9
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have stayed 5 days in this hotel. It's a great value for the money. I would recommend it to anyone visiting Jakarta. I have been upgraded to a higher room upon arrival. On my 4th day I have been asked to move to higher floor because the current room maintenance was due. All taxi drivers knew the hotel. They... More

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Kuala lampur
Top Contributor
64 reviews 64 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for my two nights stay in Jakarta during Chinese new year on my first ever visit of Indonesia. I have booked online through Agoda.com. I traveled from Kuala Lumpur and reached Jakarta by Garuda airline in morning. While coming towards hotel I realized that English speaking ability of locals was not better than mine in Mandarin Chinese.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I choose this hotel to stay last year, and now with the interesting offer from their website i decided to come back, and it turns out to be a wise choice. The food was great, the staff were special!! Will recommend this hotel to anyone. Thank you

Was this review helpful? Yes 1
Surabaya, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed for 3 nights here and i would say it was good experience. The check in was quick and easy. We went up to our room and it was big, cozy and very cold. My kids love the room especially in the hot weather you can go back to yout room to chill. The kids love the hotel too.... More

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1 review
3 of 5 stars Reviewed 2 weeks ago

Jakarta is huge and the traffic is even "bigger". What you want to do and where you want to go is important as to where you're going to put up in Jakarta. Having said that the hotel did not disappoint as it met most of our expectations. Friendly staff, clean and large rooms and good value. The spa and gym... More

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Mr. Abdul Razak, We are honoured to read your review and hereby express our highest gratitude to you. Please be informed that we have taken note on all the positive comments given as well as the 'less-than-good' ones regarding the lift and the taxi service to enable immediate remedial action plans be made to overcome them. We hope to... More

Coimbatore, India
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are good and clean. The breakfast is the best in this hotel. The view from the restaurant is excellent. The swimming pool needs maintenance, the pool towels are not good. The pool change room and toilets are badly maintained. The SPA closes too early for a business hotel. Over all a good choice in the heart of a... More

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear reviewer, Thank you very much for staying at the Swiss-Belhotel Mangga Besar recently. We acknowledged your concerns regarding the spa & swimming pool facilities shortcomings and have advised them accordingly with a stern reminder to maintain the highest level of service standard at all times. Thank you once more for taking your time to share with us your experience;... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, good environment, good location, nice staff, good breakfast, hotel restaurant provide excellent food, clean indoor swimming pool, minus only no regular taxi you have to take premium taxi which available in hotel

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Yudi, Our appreciation for your kind and constructive comments given with regards to our taxi service during your stay here at the Swiss-belhotel Mangga Besar earlier. We are looking into each and every concerns you mentioned and will go the extra mile to ensure that they will be remedied amicably and at the soonest possible. Have a pleasant day... More

Kerrykeel, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 17, 2014

Checking got off to a poor start as they attempted to charge me for a prepaid 2 night booking . When I was on my way to the room it didn't inspire confidence to see damp patches on the corridor ceilings. When I arrived in the room it was very large and freezing, I presumed that somebody has just omitted... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Kerry Keel, Thank you for your comments with regards to your recent stay at the Swiss-belhotel Mangga Besar. Whist the Management continuously search to improve its level of service to accommodate the growing list of clientele, certain aspects may have been overlooked thus causing the grievance expressed herein. Rest assured that the Management will address each and every grouses... More

Devonport, Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2014

What makes a great hotel is its staff ,and this makes this hotel stand out from arrival new employee Donny showed me to my room ,explained all but more importantly genuinely loving his job,wanting to please ,all staff no matter their level very helpful friendly ,great food ,really good ,nice swimming pool certainly my choice in Jakarta after several years... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear John C. Thank you from the bottom of our hearts for your kind review. We are truly happy that our hard-work has resulted in you having a good time here at The Swiss-Belhotel Mangga Besar. We are extremely happy about Donny's performance and will use your nice comments during our next staff monthly gathering to set him as a... More

Saint-Lazare-de-Bellechasse, Canada
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 1, 2014

This was my first stay in this location. The check-in is slow but normal in this country. The staff was friendly and helpful. The room was clean and had good view towards west. There was no functional internet for almost 24hrs and this cost me a big bundle of money to use my cel phone network to download email and... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Finn, We are glad that you have enjoyed your stay with us at the Swiss-belhotel Mangga Besar. Kindly be informed that we have taken note of all your concerns shared herein and we will definitely use them as a milestone to gauge our performance in order to improve the overall standard of service Please note that during your stay... More

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Additional Information about Swiss-Belhotel Mangga Besar

Also Known As:
Swiss-Belhotel Mangga Besar Hotel
Swiss-Belhotel Mangga Besar Hotel Jakarta
Address: Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia
Location: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#10 Romantic Hotel in Jakarta
#31 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Belhotel Mangga Besar 4*
Official Description (provided by the hotel):
Swiss-Belhotel Mangga Besar is a 4-star international business hotel, we cater to the needs of business travelers and holidaymakers alike. 246 guestrooms that are furnished with all the modern amenities needs to make your stay with us a memorable and comfortable one. Strategically located on the doorstep of the prominent Mangga Besar and Mangga Dua area, we are close to both business districts and entertainment areas. ... more   less 
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