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Swiss-Belhotel Mangga Besar

Jl. Kartini Raya no. 57, Jakarta 10750, Indonesia
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1 room 1 adult
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Swiss-Belhotel Mangga Besar
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312 Reviews from our TripAdvisor Community

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Paris, France
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here two nights in a lovely room with a panoramic view of busy, bustling Jakarta. The food (buffet) was good. Especially the breakfast buffet since it had American, Continental and Traditional Indonesian breakfast. The rooms were clean and quiet. The best part, however, was the spa and gym! Staying at the Swiss-Belhotel was a great way to relax... More 

Helpful?
Thank Lilla C
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Lilla C Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. I am pleased to read from your review that you were satisfied with the hotels facilities and that you found our breakfast buffet was good. Again thank you very much for your support to Swiss-Belhotel Mangga Besar and we look forward to welcoming you back in... More 

Yogyakarta, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 days on my Xmas Holiday. and it was such a great experience though. but the only thing I complain about was just Check in process which took a bit longer so had to wait , yes.. at the same time so many groups were checking in . the staff were very nice and polite, smile... More 

Helpful?
Thank Joshe-Laura
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Joshe-Laura Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. We are happy that you feel that our hotel to be a great place. Again thank you very much for your support to Swiss-Belhotel Mangga Besar and we look forward to welcoming you back Regards, Rizal H. Sultoni More 

Singapore
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 3 weeks ago

first i would like to say thank you to this hotel, because of them i need to cancel all my plan in half day. When check in everything was smooth, unless the bell boy why need to waiting me ask to bring my luggage to the room ? is it not automatically ? Please to be concern with your pool,the... More 

Helpful?
1 Thank Lee N
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Lee N, Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta All your comments have been addressed to the department concern. For any other comment concerning the hotel, please do not hesitate in contacting me through my email at gmsbmb@swiss-belhotel.com Regards, Rizal H. Sultoni More 

Shah Alam, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

good for business trip,nearby the Mangga 2 mall,easy public transport,the quality of cleanses,room,room service,front-desk, food all is good. Pool should split for 2;1 for cool water ,1 for hot water..due of there is the indoor swimming pool..the water is too cool and not suitable for kid and baby

Review collected in partnership with Amoma.com

Helpful?
Thank noorhayatih
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear noorhayatih Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. We are happy that you feel that our hotel is a Nice hotel Again thank you very much for your support to Swiss-Belhotel Mangga Besar and we look forward to welcoming you back Regards, Rizal H. Sultoni More 

Jakarta, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We specifically booked a double-bed room because we traveled with a baby and they gave us a twin-bed room after they made us wait for more than an hour. The hotel couldn't give us what we asked for, because we booked via a travel agent, what an excuse!! So they joined the twin beds with switches and a power outlet... More 

Helpful?
1 Thank tommyong
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Tommyong Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. Thank you for your comments; I have discussed your comments with the relevant departments. I will review the procedures based upon your comments with the relevant employees. Again thank you very much for your support to Swiss-Belhotel Mangga Besar and we look forward to welcoming you back... More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

I stayed in because of there's expo in Kemayoran. The hotel location is near Mangga Dua. The parking lot is small and too dark. The lobby is huge but too somber and gloomy, the light is too little. I booked deluxe room and quite satisfied with that. Room is cozy and the bed is good too. The biggest disappointment is... More 

Helpful?
Thank Denny T
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Denny T Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. Your comment in regards to the breakfast has been passed to our Food & Beverage Department, which we feel that this is a positive comment where we need to improve the food in our Breakfast, Again thank you very much for your support to Swiss-Belhotel Mangga... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 21, 2015

Stay for 2 days. The hotel was near Mangga Dua Square. Only 10-15 min by taxi riding from the hotel. Room was spacious. The parking lot is quite small and tricky since the road in front of the lobby a bit narrow due to the building plan. The lobby was huge, and they also have Steak restaurant attached (Joe's Grill).... More 

Helpful?
1 Thank Rollickps
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Rollickps, Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. We do apologize for all the inconveniences that you had during your stay with us. Your comment has been addressed to the department concern. We are very happy that you had a good experience stay on SwissBell Mangga Besar . Again thank you very much for your... More 

Jakarta Barat
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

We have been at this hotel a few times already started from Jan 2013. We were quite happy with the hotel cos they offer good price and breakfast had large varieties to choose from plus the pool and spa were good too. Only the pool water was cold because the pool has a roof on it. We like the bedroom... More 

Helpful?
Thank Inawa
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Inawa, Thank you very much for continuing to support Swiss-belhotel Mangga Besar. We are happy to receive your positive feedback regarding your stay with us. We will continue to improving our services and facilities in the effort to exceed our guest’s expectation. Once again, thank you very much and we are looking forward in welcoming you back for your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015

Booked the grand deluxe room with breakfast. Traveled with a group of friends and we booked a couple of rooms. Some of them got their rooms upgraded for free. Overall a good stay, the room was spacious although different rooms of the same "type" comes in different sizes, so try to request for a corner room if you're looking at... More 

Helpful?
Thank 417damienl
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear 417damienl Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. Your comment in regards to variety of food for breakfast was only okay has been passed to our Food & Beverage Department, which we feel that this is a positive comment where we need to improve the food variety, and also concerning room service has been addressed... More 

Dhaka City, Bangladesh
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 13, 2015

Me and my wife stayed there for one night on a transit in Jakarta. We booked through a travel agency. When we arrived the front desk people informed us that we have to wait for 20min because the room wasn’t ready. And they will inform us when the room is ready. After almost 45min. of waiting I asked again if... More 

Helpful?
Thank Rashid M
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Rashid M Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. I do apologize for the inconveniences that you had to wait for 45 minutes for room and the miss communication for the opening of the pool. We have taken notes and necessary action from your comment in order to improve our services in the future. We... More 

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