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Swiss-Belhotel Mangga Besar

Jl. Kartini Raya no. 57, Jakarta 10750, Indonesia
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Swiss-Belhotel Mangga Besar
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251 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
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  • All months
    (251)
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    (84)
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Semarang, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

The room is having very poor furnitures for 4 stars hotel..even broken furnitures are not replaced but being glued gun..no refrigerator in room..very small room..and no emphaty from the receptionist..even we already booked before but even though we brought a baby ..she still gave us smoking room..the real condition of the room is very different with their representative picture in... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed there for a week on a business trip We expected to have a service consistent with the price paid for the room : we had to ask them 3 times to clean the room a second time (sheets with yellow stains, bathroom not even cleaned, room service plates still in front of the door after 8 hours...) That... More 

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gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Chloe R. First of all we would like to convey our gratitude to you for having Swiss-belhotel Mangga Besar as your destination while visiting Jakarta. Second, we have noted your comment regarding our cleanliness and service that was delivered which below satisfactory. We do apologize for such inconvenience that you had during your stay with us. It is essential... More 

Indonesia
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 18, 2015

It is my fifth experience to stay here. I stay here for purpose meeting. It because this hotel is located in golden area (nightlife & foodlife into 1). So others maybe will choose this hotel. So far, hotel ballroom is good. The restaurant also good. The price i think valuable.

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Jakarta
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 10, 2015

I have been back 3 times to this hotel within 2 weeks during my business trips in Jakarta. The food thru room services is good and quick as promised. There is also a place nearby for delicious local food at Mangga Besar near Hayam Wuruk Road. For those who likes to try the local food and also many durian sellers... More 

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Skusno Glad to read that you like our location and food choices. Indeed besides being near Ancol area there are plenty of restaurant and shopping choices nearby. We look forward to welcome you back soon! Kindest regards, Steffen Kroehl General Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed June 2, 2015

i have being staying in this hotel for past two years, when ever i visit jakarta. its prices are very affordable, and the rooms are clean and big. staff are well trained and very polite. if you are going for a holiday or business trip, its a good choice. cheers to the management.

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Paulnaidu Thank you so much for making our hotel your home every time you return to Jakarta. Our service is genuine, we try to make our guests part of a family. Welcome back on your next trip to Jakarta! Kindest regards, Steffen Kroehl General Manager More 

Singapore
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2015

I was a Business Traveler for Exhibition in Jakarta International Expo which is a short taxi ride away. The staff is super friendly and I was even given a complimentary upgrade as my room was not ready and I was rushing for a meeting. The upgraded room was a beauty and huge. Very clean hotel with equally amazing staff and... More 

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Kuala Lumpur, Malaysia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 22, 2015

I won't comment about the price coz we tend to get quite a low price for this hotel from our golf package set arranged by the agent.... Value for money is excellent... It's located in mangga besar area (mabes, in short as the locals refer it to), an area known for its nightlife... Whilst the building is nice a tall,... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

The room is bigger and B'fast menu very good olso swimming pools and spa is very nice, I will be back. Staff olso very nice and security always greeting to everyone. The rate for meeting package is good not so expensive. Thanks.

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 10, 2015

Hotel was good. Staff were nice. I stayed twice. The 1st time was on September 14. The room was big but the air conditioner and mini bar werent working properly .The 2nd time was on may15. The room was smaller and no mini bar. Overall its ok. I enjoyed my stay

Was this review helpful? Yes 2
Bandung, Indonesia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 10, 2015

We stayed in Deluxe room, that was located on the corner and opposite of the guest lift. The room was big enough, very clean and had both bathtub and shower in the room. Good selections of breakfast buffet. The hotel is located on a small business complex area, and nearer Gunung Sahari street than Mangga Besar. It always makes taxi... More 

Was this review helpful? Yes 2
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