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Swiss-Belhotel Mangga Besar

Jl. Kartini Raya no. 57, Jakarta 10750, Indonesia
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1 room 1 guest
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Swiss-Belhotel Mangga Besar
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256 Reviews from our TripAdvisor Community

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Traveler rating
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    135
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (84)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (52)
All months
Kitchener, Canada
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This was a great experience. Travelled with family. Nice clean rooms, wonderful staff and service. Restaurant food was excellent. Our breakfast was included and had wonderful variety of local and international cuisine.

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jakarta
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Using a discount voucher, i thought it was a great deal to have a 20x20 birthday cake from a 4-star-hotel for only Rp.149.000. I have ordered by phone on 18 august for pick up on 24 aug at 10AM with specific name for the wording on the top. To my surprise, when i arrived there at 11 AM, i was... More 

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Jakarta, Indonesia
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel has a potential value to become major business hotels in Jakarta, amidst other 4 star hotels with convention spaces, due to its reasonable stay costs - if some of the facilities as 4 star business hotel are being upgraded. The foods are good especially the cakes and pastries, the well-equipped meeting places, big indoor swimming pool, fitness centers.... More 

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Melbourne, Australia
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights in June. Lots of english speaking staff which is a bonus in Jakarta. The restaurant downstairs was good and the buffet breakfast is pretty impressive. The rooms were nice and spacious, as well as the bathroom. Quite noisy due to being on a main rd and lots of beeping.. though that's pretty standard for asia.... More 

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Jakarta, Indonesia
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed there on August 2nd for one night. Reserved directly from Hotel website and got a very special price. to put it on a list: + Huge lobby + check-in was fast and easy (approx 10minutes while waiting we were served with a welcome drink) - the security guys was less friendly and does not help much + clean room... More 

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Semarang, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 18, 2015

The room is having very poor furnitures for 4 stars hotel..even broken furnitures are not replaced but being glued gun..no refrigerator in room..very small room..and no emphaty from the receptionist..even we already booked before but even though we brought a baby ..she still gave us smoking room..the real condition of the room is very different with their representative picture in... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 11, 2015

We stayed there for a week on a business trip We expected to have a service consistent with the price paid for the room : we had to ask them 3 times to clean the room a second time (sheets with yellow stains, bathroom not even cleaned, room service plates still in front of the door after 8 hours...) That... More 

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gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Chloe R. First of all we would like to convey our gratitude to you for having Swiss-belhotel Mangga Besar as your destination while visiting Jakarta. Second, we have noted your comment regarding our cleanliness and service that was delivered which below satisfactory. We do apologize for such inconvenience that you had during your stay with us. It is essential... More 

Indonesia
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 18, 2015

It is my fifth experience to stay here. I stay here for purpose meeting. It because this hotel is located in golden area (nightlife & foodlife into 1). So others maybe will choose this hotel. So far, hotel ballroom is good. The restaurant also good. The price i think valuable.

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Jakarta
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 10, 2015

I have been back 3 times to this hotel within 2 weeks during my business trips in Jakarta. The food thru room services is good and quick as promised. There is also a place nearby for delicious local food at Mangga Besar near Hayam Wuruk Road. For those who likes to try the local food and also many durian sellers... More 

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Skusno Glad to read that you like our location and food choices. Indeed besides being near Ancol area there are plenty of restaurant and shopping choices nearby. We look forward to welcome you back soon! Kindest regards, Steffen Kroehl General Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed June 2, 2015

i have being staying in this hotel for past two years, when ever i visit jakarta. its prices are very affordable, and the rooms are clean and big. staff are well trained and very polite. if you are going for a holiday or business trip, its a good choice. cheers to the management.

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Paulnaidu Thank you so much for making our hotel your home every time you return to Jakarta. Our service is genuine, we try to make our guests part of a family. Welcome back on your next trip to Jakarta! Kindest regards, Steffen Kroehl General Manager More 

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