We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swiss-Belhotel Mangga Besar

#47 of 344 Hotels in Jakarta
Certificate of Excellence
Hotel website
Jl. Kartini Raya no. 57, Jakarta 10750, Indonesia
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Swiss-Belhotel Mangga Besar
Professional photos View all
Browse nearby
Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar
Write a Review

225 reviews from our community

Traveler rating
    50
    120
    35
    16
    4
See reviews for
33
36
12
95
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (225)
  • Mar-May only
    (67)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (52)
All months
Jaipur, India
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I selected it because of event taking place there but disappointed with location and food quality. There is hardly anything for vegetarian. Room size is big but not well appointed. Electric controls are not user friendly. Still may be a good choice with low cost but surrounding is not at all good.

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Vivek0710 We can cook up anything for vegetarians, just mention your request and we will take care of you, absolutely! Concerning our location it all depends on personal criteria if it is suitable or not. We feature nearby highway access, close to Ancol Park, Seaside, and shopping. Thank you for your feedback. Kindest regards, Steffen Kroehl General Manager More 

bosh
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

If you are going to Jakarta for the first time, get a hotel much closer to the city, unless you want dodgy shopping malls and massage parlours, of which this area abounds. Was upgraded on arrival, got into the room and the smell of mould was over powering, asked for room change, they just sprayed the new room and after... More 

Was this review helpful? Yes 2
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear boshwell81 Location is always a very personal criteria, I always recommend to choose a hotel according to your preferences and research before booking. Our breakfast gets a lot of positive feedback so I am surprised that we could not meet your expectations. We feature a wide range of hot and cold dishes, bakery items, pastries, etc. Our hotel photos... More 

Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 30 days during Business visit on Oct 2014. This place does have all -Swiming pool, free wifi etc., The breakfast is also good except if your are a vegetarian, you will have less options. I recommend this for all medium class people to stay during Jakarta tour.

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear LNRao Thank you for your feedback. Vegetarians are welcome to address their needs and we will absolutely cater to your wishes. Guests staying for extended periods will find our hotel to be a good base due to easy highway connections and industrial areas nearby, besides our many facilities. Thank you for staying with us and welcome back! Steffen Kroehl... More 

Bali, Indonesia
1 review
4 of 5 stars Reviewed 2 weeks ago

Booked a superior room for one night but upgraded when checked in. Check in process was quick and the staff were nice, the room was spacious and clean, the view was great but the wifi sucks :) A must where to stay in Jakarta, good location and easy to find.

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Ergh I am happy to see that we succeeded in providing a great stay at our hotel. Actually our WIFI has improved substantially since upgrading it. in peak times of use there might still be bottlenecks however... Thank you for staying with us and welcome back! Steffen Kroehl General Manager More 

Middle East
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 6 nights in a business trip the hotel was really average in location due to lack of interest at places surrounding the hotel within a Walk but the service do make the difference all staff are super from front desk to restaurant ,stayed in executive room with city view Houskeeping staff are great too , I used the... More 

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear TripM Indeed our associates take great pride in making every guest feel special. Our service is genuine. Our Spa is absolutely not to be missed: a large area with many facilities and treatments available. Thank you for staying with us and welcome back! Steffen Kroehl General Manager More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed here on August for our short honeymoon on August 2014. The room and the bathroom are spacious and nice. The breakfast taste was so-so, the orange juice was really sour but we didn't mind tho. Anyway, the thing that really make me dissapointed was when we just had swimming and wanted to take shower, we found that the... More 

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Niken N I regret to see your feedback goes back to August 2014 and will kind of delude our current level of quality. I highly recommend to our esteemed reviewers to leave your feedback in a timely manner, i.e. within 1 month, to ensure a correct reflection of your experiences. Since your last stay here things have been improved... More 

Cirebon, Indonesia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 24, 2015

I have stayed in this hotel on August 2014 for my business Trip . I stayed in 23rd floor, the telephone signal is too bad . I couldn't received incoming call or outgoing call . The breakfast taste is standard , but I like the dimsum . It provides my favorite food and love it .. At my 2nd night... More 

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Dee_Diana89 Thank you for leaving your comments to help us improve our services and facilities. Since you have stayed with us the breakfast buffet has improved further featuring a wide spread of items. Apologies for the unexpected entry into your room. Kindest regards, Steffen Kroehl General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Don't know how many times i stayed here but definitely this hotel never let me down. The receptionist remember me as their loyal guest. My company always make meetings and events at this hotel. Huge ballroom and delicious food. Room always clean and they always manage my personal request 'black' theme. Last stay in jan 2015, the manager leo specially... More 

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear DaveenaP We are thrilled to hear that we are able to make you happy each time you return to us. We work hard to meet and exceed oru guests expectations to have them return many times. Thank you for your coninued patronage and we look forward to welcome you back soon! Kindest regards, Steffen Kroehl More 

Johannesburg, South Africa
Top Contributor
149 reviews 149 reviews
68 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed here for one night while I was in Jakarta on a week long trip for business. The hotel is very comfortable. The rates are fantastic especially if you find some deals on the net. The rooms are spacious and so are the bathrooms. Amenties are not bad. Bed comfort and pillows, average. Breakfast really has a good spread, a... More 

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear AzTee Indeed we provide excellent price value through our nice facilities, product quality and service level. Also our location is appreciated by our returning guests. Thank you for staying with us! Kindest regards, Steffen Kroehl General Manager More 

chennai
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2015

Hotel is well located , neither far from Airport nor from the city center.Just few minutes drive from Mangga Square Mall. Has good eateries & supermarkets nearby. Though the property is bit old, still good . Yet can be better maintained. I liked the restaurant, delicious & well presented. Room service was also prompt & satisfactory. Recommendable for both business... More 

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear prafilaash Thank you for leaving your comments about your stay. Indeed our location is favorable and I am happy that we provided you with great service level and quality. I hope we can welcome you back soon! Kindest regards, Steffen Kroehl General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

116 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Pool/beach area (6)
Viewed
Dining (6)
Viewed
Room/suite (26)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (19)
Viewed
View from room (2)
Viewed
Hotel & grounds (20)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question