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All 318 Jakarta hotels

Swiss-Belhotel Mangga Besar

4.0 of 5 Hotel   |   Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia (Sawah Besar)
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Ranked #36 of 318 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Monpat2014 Bangkok, Thailand
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162 people have reviewed this hotel

Traveler rating
    32
    90
    22
    15
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Bangkok, Thailand
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is near Mangga Dua Square where you can do some shopping, eating and Carrefour there but a bit exhausted for walk so taxi is recommended. No any restaurant in walking distance if you plan to try something outside hotel then you need to go somewhere by public transport. Hotel's staffs are nice and service-minded. High ceiling lobby make comfortable.

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Monpat2014 Thank you for your feedback.Our location is very convenient to see the many attractions of Jakarta as well as shopping. I am happy to hear that you had a good time at our property. See you again, Steffen Kroehl General Manager More

Brindisi, Italy
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first two days in Indonesia. I've been working many years in the airline industry as a cabin attendant and therefore being guest in the best hotels around the world, of the most known international chains. This one has nothing less than the others, maybe somenthing more with the wonderful, personal attention the staff gives to the guests. Being tourists... More

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Ricciottino Thank you so much for your uplifting feedback. Indeed our staff is our biggest asset and we are proud to offer personalized and attentive service. We look forward to welcome you back soon. Kindest regards, Steffen Kroehl General Manager More

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We chose this hotel because its facility and location. 5 rooms was booked for 10 people whom 2 of them arrived later than the rest (1 night later). We had informed the reception twice, clearly, and the reception confirmed they were ready for their check-in anytime. Surprisingly, when the couple came, it was late, they were rejected by the hotel... More

Was this review helpful? Yes 2
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Akuorangutan Thank you for your feedback. I am taking your comments as opportunity to improve our internal communication. We have already met internally to discuss and ensure a better handling of a situation such as yours. Apologies for the inconvenience experienced and we look forward to welcome you again. Kindest regards, Steffen Kroehl General Manager More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel for 2 nights and i really loved about their warm hospitality from the reception until the room service. It was also my first choice when i gathered a kind of business meeting in Jakarta, they have the best place for meeting because we can relax fo a while after meeting at some interesting place... More

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Arie P Thank you very much for your feedback. Great to hear that you enjoyed your stay. Indeed, warm hospitality is one of our strengths. We look forward to welcome you again at your favorite place in Jakarta! Kindest regards, Steffen Kroehl More

Jakarta, Indonesia
Top Contributor
52 reviews 52 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are here for 1 nite on holiday and choose to stay here as it located near the Ancol Area. it didnt start too well as it took 1.5hrs to check in (understand it is a holiday season-Eid Al Fitri week) still an hour should be sufficient. The room is quite big, clean and comfort bed, however they seems to... More

Was this review helpful? Yes
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Rianiriani Thank you for your feedback. Apologies for having you wait for check-in. I have instructed my team in such a case to escalate to senior management to ensure top attention. Well noted also about your other points raised for our improvement. We look forward to welcome you again soon. Kindest regards Steffen Kroehl General Manager More

Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived in the evening, cannot believe at the number of mosquito in the lobby. Room is large, location is convenient with all the facilities you need within the hotel. The air con is really cold at night but in the morning, probably because my room is facing the morning sun, it gets very warm. Even after putting the air con... More

Was this review helpful? Yes 2
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Tulang_B Thank you for your feedback. In regards to mosquitos we have improved our pest control measures and expect to control mosquitos better in the future. We look forward to welcome you again soon. Kindest regards Steffen Kroehl General Manager More

Bali, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights. Really nice business hotel at a great price. I would stay here again. Everything was clean and modern looking. Really good 4 star hotel! I would stay here again. Bestofbaliguide.com

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear BestofBali Thank you very much for your feedback. Indeed a great price value is what makes our guests return again and again. We look forward to welcome you again soon. Kindest regards Steffen Kroehl General Manager More

DKI Jakarta
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its located next to transjakarta station, you can reach by 7 minutes walking. After that, you can use the bus to go to mangga dua for shopping or just relaxation, or visit ancol to enjoy jakarta. I love this place because i can found varies menu on restaurant.

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Agil Ranjos W Thank you for your feedback. Yes indeed our location is one of our strengths as well as a varied menu suiting most tastes. We look forward to welcome you again soon. Kindest regards Steffen Kroehl General Manager More

Nottingham, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 21, 2014

I stayed at the Swiss-Belhotel for a couple of nights while on a business trip here and found it to be an excellent base. I was on a late arriving flight and as always had notified the hotel that I'd be arriving after midnight to avoid the room being released. First surprise was that the front desk knew who I... More

Was this review helpful? Yes 1
Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear reviewer, We are pleased to note that you had enjoyed your stay at the Swiss-belhotel Mangga Besar recently. Based on many comments received to date, the hotel had amplified its effort in providing high standard of service especially in our F&B outlets, Room attendants and especially the front-liners' competency level. And, we are pleased that all of them are... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

Check in was efficient, i came early and they gave me welcome drink while waiting for the room, in most polite manner. Room was ready not long after that. Food was good at the breakfast and my room is always clean and tidy. Check out was greeted by a manager at the reception to check my stay, it was on... More

Was this review helpful? Yes 2
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Valentina A, I thank you for leaving such a kind review of your experience staying at The Swiss-belhotel Mangga Besar. I am pleased to read how much you appreciate the level of service.and our facilities The manager on week-end duty that you are mentioning is most certainly Mr. Leo our Front-Office manager. I will be delighted to share your... More

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Additional Information about Swiss-Belhotel Mangga Besar

Address: Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Sawah Besar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Belhotel Mangga Besar 4*
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Also Known As:
Swiss-Belhotel Mangga Besar Hotel Jakarta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#10 Romantic Hotel in Jakarta #32 Luxury Hotel in Jakarta #37 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Swiss-Belhotel Mangga Besar is a 4-star international business hotel, we cater to the needs of business travelers and holidaymakers alike. 246 guestrooms that are furnished with all the modern amenities needs to make your stay with us a memorable and comfortable one. Strategically located on the doorstep of the prominent Mangga Besar and Mangga Dua area, we are close to both business districts and entertainment areas. ... more   less 
Number of rooms
246

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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