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All 314 Jakarta hotels

Swiss-Belhotel Mangga Besar

4.0 of 5 Hotel   |   Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia (Sawah Besar)
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Swiss-Belhotel Mangga Besar
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76%
Ranked #42 of 314 hotels in Jakarta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Agil Ranjos W DKI Jakarta
  • Overview
  • Reviews (153)
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  • Room tips (36)
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153 people have reviewed this hotel

Traveler rating
    30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
DKI Jakarta
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Its located next to transjakarta station, you can reach by 7 minutes walking. After that, you can use the bus to go to mangga dua for shopping or just relaxation, or visit ancol to enjoy jakarta. I love this place because i can found varies menu on restaurant.

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Nottingham, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Swiss-Belhotel for a couple of nights while on a business trip here and found it to be an excellent base. I was on a late arriving flight and as always had notified the hotel that I'd be arriving after midnight to avoid the room being released. First surprise was that the front desk knew who I... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear reviewer, We are pleased to note that you had enjoyed your stay at the Swiss-belhotel Mangga Besar recently. Based on many comments received to date, the hotel had amplified its effort in providing high standard of service especially in our F&B outlets, Room attendants and especially the front-liners' competency level. And, we are pleased that all of them are... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Check in was efficient, i came early and they gave me welcome drink while waiting for the room, in most polite manner. Room was ready not long after that. Food was good at the breakfast and my room is always clean and tidy. Check out was greeted by a manager at the reception to check my stay, it was on... More

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Valentina A, I thank you for leaving such a kind review of your experience staying at The Swiss-belhotel Mangga Besar. I am pleased to read how much you appreciate the level of service.and our facilities The manager on week-end duty that you are mentioning is most certainly Mr. Leo our Front-Office manager. I will be delighted to share your... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay in hotels more than 50 days a year and it is a long time since I have experienced the smiling, polite, service minded and well trained staff with can-do attitude that was the case here. From the time of check-in to check-out you feel cared for. I had a concern that really was a misunderstanding by me, but... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Henri, Thank you from the bottom of our hearts for your kind review. We are truly happy that our hardwork has resulted in you having a good time here at the Swiss-belhotel Mangga Besar. I look forward to welcoming you back again in the not too distant future. More

Norfolk Island, Australia
Top Contributor
71 reviews 71 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The wife & I were in town predominately on business for a week & we chose this hotel to stay in. In Summary; Location: * Close to Ancol Dreamland & Jakarta International Convention Centre at Kemayoran. * Also close to the shopping precincts & Malls of Mangga Besar and Mangga Dua. * Not terribly far from the airport (approximately 30-45... More

Was this review helpful? Yes 1
Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Reviewer, Thank you very much for taking the time to leave such a kind a detailed comments on your experience staying at the Swiss-Belhotel Mangga Besar. I am delighted to see how much you enjoyed the hotel facilities, services, food and beverages and comfort. I will be sure to share your review with everyone here and I look forward... More

1 review
4 of 5 stars Reviewed June 25, 2014 via mobile

We stayed for 2 nights for a family of five We actually regret for not staying longer The rooms are great The view from the room is extraordinary too The service was special All of the staff were very nice and helpful The hotel had complimentary shuttle service to a nearby shopping mall which I reply appreciate Its not an... More

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear reviewer, Thank you for taking the time to leave your kind comments on your experience staying at Swiss-belhotel Mangga Besar. I am delighted to see how much you and your family enjoyed the view, the staff attitude and our service level. I will be sure to share your review with everyone here and I look forward to welcoming you... More

Petaling Jaya, Malaysia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 23, 2014

The hotel is very good, quite modern, clean and has good architectures which is quite amazing. Surrounding is not a friendly place as you know Mangga Besar area is a very busy area. I was there for a business purpose thus did not really go out but once when I attempted, it was tough. But the hotel was amazing. Food... More

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Devika, I thank you for leaving such a kind review of your experience staying at The Swiss-belhotel Mangga Besar. Do come back here once again at your soonest possible; business or otherwise as it is always a pleasure to have you around. Until then we wish you all the best; and, a heartfelt appreciation to you. Most cordially. More

Jakarta
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 20, 2014

A very different atmosphere when i was back early June to stay for a night. Cleanliness in the bathroom was very bad, found hairs on the bathroom floors and the ceiling was in a bad condition. Food still nice and tasty, however the service staff seems not as friendly as before. Met the managers around, a female managers without smile... More

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Thank you for the mixed review received. We noted on the comments given and ensure you that they will be remedied as soon as possible. Therefore, we wish to record our appreciation for your thorough observation and providing us with the sincere comments that have helped us to improvise our standard of service even further. We wish you all the... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 20, 2014

I booked this hotel due to the good reviews however i'm not very impressed. Service was not friendly. The king bed rooms we booked were not available and so we had to join twin beds together as we have a baby. Clean rooms but the door of our cupboard collapsed and remained stucked even after repair. Breakfast was average with... More

Was this review helpful? Yes 1
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear reviewer, We note with utmost concern such grave comments you reported herein. We have therefore taken serious account on improving each and every shortfalls mentioned, we are glad to have successfully developed several effective work processes. Therefore, we wish to record our appreciation for your thorough observation and providing us with the sincere comments that have helped us to... More

Riyadh, Saudi Arabia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014 via mobile

The hotel is excellent choice for either business or leisure trip. The cleanliness of the rooms, WC are excellent, good room service, lobby bar services. Reception and staff are always respectful, helpful with smile. Breakfast and food service excellent with big menue. Taxi service avilable.my only couple of concerns on the hotel is their credit card payment system always down... More

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gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Essam A, We are glad that you have enjoyed your stay with us at the Swiss-Belhotel Mangga Besar. Kindly be informed that we have taken note of all your concerns shared herein and we will definitely use them as a milestone to gauge our performance in order to improvise the overall standard of service offered to our distinguished guests.... More

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Additional Information about Swiss-Belhotel Mangga Besar

Address: Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Sawah Besar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Belhotel Mangga Besar 4*
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Also Known As:
Swiss-Belhotel Mangga Besar Hotel Jakarta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#13 Romantic Hotel in Jakarta #34 Luxury Hotel in Jakarta #37 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Swiss-Belhotel Mangga Besar is a 4-star international business hotel, we cater to the needs of business travelers and holidaymakers alike. 246 guestrooms that are furnished with all the modern amenities needs to make your stay with us a memorable and comfortable one. Strategically located on the doorstep of the prominent Mangga Besar and Mangga Dua area, we are close to both business districts and entertainment areas. ... more   less 
Number of rooms
246

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