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Grand Asia Hotel

Jl. Bandengan Selatan no. 88, Jakarta 14450, Indonesia
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1 room 1 adult
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Grand Asia Hotel
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25 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

the room is big, even standard room has bath tub. stayed for some times, but the floor not very clean, still a bit dusty.. breakfast was just nice. near access to Emporium mall, easy to get public transport

Helpful?
Thank Rijkum
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear our Valuable Guest, I would like to thank you for your valuable time in providing feedback about your stay at Grand Asia Hotel. Your feedback is truly important and provides us ways to improve our service. I am sorry for the inconvenience you experienced with uncleanliness the room floor. I have personally spoken to Housekeeping Manager to do appropriate... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

I had been using Grand Asia for my guests and friend because it is near my home. Stay here a few nights as well. The latest is booked for my friend on Nov 9th 2015. PROS : 1. Near my place so it is easy to pick them up 2. Room and bathroom are big, clean and comfy with adequate... More 

Helpful?
Thank HarryLuhur
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Harry, Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our room size, cleanliness & amenities in the room were meeting your expectation. Also our Front Office Staff gave the nice greeting during your stay. I am very concerned to hear your comments about the concierge... More 

United Kingdom
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed September 30, 2015

Stayed here for a couple of nights, and to be honest, it could have been better. The staff didn't seem at all motivated. When I was checking in, I was in the middle of explaining something, and the member of staff suddenly and abruptly turned and started dealing with another client. I had booked the suite, which was on the... More 

Helpful?
Thank ChiefBosun
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Chief Bosun, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 15, 2015 via mobile

This hotel located not so far from the airport, you can get into airport in 30m if no traffic jam. Their deluxe and suite room have a separated bathtub and shower (im not so sure about their superior) which is another plus point to me, their room quite big, especially their suite. Their breakfast is ok, they have a lounge... More 

Helpful?
Thank Robin T
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Robin, Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our room size and breakfast presentation were meeting your expectation. I am very concerned to hear your comments about the room cleaning service on the second day of your stay where our attendant didn't come to... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2015 via mobile

After almost 2 years ago I've been stay at this hotel, the good thing that I found in every moment during my staying is the cleanliness maintenance of property even though the operational of hotel has been running almost 8 years... Salut & two thumbs to the Management teams...👍🏻👍🏻 It makes me always feel like my second home at Jakarta...... More 

Helpful?
Thank AryzYbh
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. AryzYbh, Welcome back to our lovely "Grand Asia Hotel" as your second home at Jakarta, Sir after 2 years later your visiting us again. I'm very glad to hear that you always enjoy stay in our hotel. It is a honor for us to always provide the best service during your stay at Jakarta. I really appreciate the... More 

1 review
4 of 5 stars Reviewed March 21, 2015

For several time stay in this hotel. Nothing to say, because the concept quite good enough for me to look the hotel with the concept hotel business & entertainment. The WiFi internet access very fast, room is clean & the hospitality is real good. I stay in this hotel for business around the area. Less than 10 minutes to take... More 

Helpful?
Thank malepogy
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Malepogy, Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our wi-fi speed, room cleanliness & staff hospitality were meeting your expectation during your recent stay at our property. I will certainly share this good news with our entire team to make sure that we continuously... More 

Singapore, Singapore
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 3, 2014

It was my first time staying at this city hotel in Jakarta. It's quite affordable and not too far away from everything. In fact, it is quite near Mangga Dua Mall and should take less than 15 mins by cab. The rooms are alright, clean and comfortable enough. The breakfast is a plus point especially for a city hotel. Decent... More 

Helpful?
1 Thank LarsonSG
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Larson SG , Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our room cleanliness and breakfast presentation meeting your expectation. I really appreciate your time to write us a review and look forward for the opportunity to welcoming you back at our lovely Hotel. Best... More 

Kuala Lumpur, Malaysia
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 20, 2013

Basically this is a hotel sufficient for business traveler and nothing to shout about. Pros: i) Near to highway entrance so you can hit airport in shortest time regardless the traffic condition. This is very important because traffic condition in Jakarta sometimes will take more than triple the original required time. ii) Clean and big room. Bed not as good... More 

Helpful?
1 Thank CouiceFleming
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Our Valuable Guest , Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our room size and Wi-fi speed in the room were meeting your expectation. I am very concerned to hear your comments about the breakfast experience, shower faucet didn't worked properly and the window small... More 

Hong Kong, China
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 7, 2013

Value for money if you are looking at hotel near Jakarta town. It's clean and the room is big. Nothing to shout about. Average budget hotel. Many Chinese tourists. Buffet breakfast is terrible.. Cold food and tasteless with no varieties at all.

Helpful?
1 Thank Lynna123
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Ms. Lynna, I would like to thank you for your valuable time in providing feedback about your stay at Grand Asia Hotel. Your feedback is truly important and provides us ways to improve our service. I am sorry for the inconvenience you experienced with Buffet Breakfast presentation. I have personally spoken to Food & Beverage Manager to do appropriate... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 19, 2013 via mobile

I stayed here from 12 June to 18 June. Before we asked if there's superior room to stay until 21 June , they say they are ALL full until 18 (It was a guy), so we only pay full until 18 June. The moment we check out they ask if we want to stay for longer since they have free... More 

Helpful?
1 Thank Eira E
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Ms. Eira, I would like to thank you for your valuable time in providing feedback about your stay at our Hotel. Your feedback is truly important and provides us ways to improve our service. I am sorry for the inconvenience you experienced with our Front Desk & Mini Bar staff. I have personally spoken to Front Office Manager to... More 

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