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All 313 Jakarta hotels

Aston Marina Hotel & Residence

4.0 of 5 Hotel   |   Marina Mediterania, Tower A | Jl. Lodan Raya No. 2A, Jakarta 14430, Indonesia
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Aston Marina Hotel & Residence
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60%
Ranked #122 of 313 hotels in Jakarta
A recent review
3 of 5 stars reviewed 2 weeks ago
Ngurah M
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  • Reviews (136)
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136 people have reviewed this hotel

Traveler rating
    23
    55
    38
    14
    6
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38
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Bali, Indonesia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived at the hotel for a two night stay , we went to our rooms and needed a coffee and tea as we had been travelling 5 hours to reach the hotel by bus , the rooms were short of sugar for our much needed coffee and so we called housekeeping to ask for sugar , after 30 minutes... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I book two room apartment in the end of june 2014 with family for holiday. We need to stay here to get closer from Dunia Fantasi My first impression of this hotel is too dark while we are check in around 09.00 pm. The receptionist is only two staff while a long queue of guest who need to check in.... More

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Canberra, Australia
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked this hotel as stopover before and after traveling to Tidung Island. Very busy in foyer, but was attended to quickly. 1 bedroom apartment was spacious and good value for money. Safety deposit box didn't work but staff came eventually to fix. After dinner returned to room but could not get in, door lock was broken. After 3 staff attempted... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 22, 2014

Well i've been using this hotel for meetings a few times before, this year i'm back with my husband and found no improvement in this hotel. Front office is always full and we have to wait for more than one hour to get the room. And you have to go get breakfast early morning or you will have to wait... More

Was this review helpful? Yes
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Ratih, Thank you for taking your time to share your feedback on your recent stay with us. It is a pleasure to have your trust for become our returning guest. Your feedback is extremely important to us as it is our desire that each of our valued guests feel happy with their choice to stay with us. We... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 18, 2014

1. We got our requests; non smoking room, slippers, floor above 20th, and pool view. But we only got 1 bathrobe after I asked again. 2. The AC is old, it's shaking and making noise all the time. 3. Breakfast is fine, but same menu everyday. Imagine we had to eat it for 5 days 4. In dining room is... More

Was this review helpful? Yes
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Triananess, Thank you for taking the time to write a review for Aston Marina. I am very concerned to learn that you were unhappy with many aspects of your stay and for all the inconvenience caused, please accept my sincere apology. The issues about the breakfast variety, pizza, cold food serve in the restaurant as well as wi-fi... More

Jaipur, India
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 13, 2014

1. Smelly room. 2. Moldy old room 3. Room service: poor presentation, low hygiene 4. The worst experience in Aston Marina: breakfast! Chaotic session of breakfast in the morning. They ran out most of the food at 8.50 am. No greeter, the aisle was occupied by chairs/table, resulted in difficulty to walk around. Bread crumbled everywhere. Porridge was available without... More

Was this review helpful? Yes
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear valued guest, Thank you for taking your time to write a review about your recent stay with us. I am very concerned to hear your detailed comments about room, room service and breakfast. This is certainly not the image of service and product we wish to portray to you and our guest and I would like to extend my... More

Jakarta, Indonesia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2014

This hotel has an apartment concept. We stayed there on family holiday for only one night. We stayed in suite room which has two bedrooms, main bedroom has a king size bed, and the other room has two small beds. The furniture and interios is good. The scenery was awesome, as we stayed in 33rd floor. The food is good.... More

Was this review helpful? Yes 1
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Mommydelisha, Thank you for taking the time to share a review about your recent stay. I am very happy to learn that you enjoyed our food, facilities, and scenery from your room during your family holiday with us. Though, not clean enough floor and dirty dust bin are definitely not the level of quality we wish to portray... More

Cardiff, United Kingdom
Top Contributor
54 reviews 54 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 30, 2014

Good hotel in close proximity to Ancol Bay. I was catching the boat to Pulau Putri in the morning so thought this location would be perfect. The rooms were good with a kitchen area and balcony. The restaurants in Ancol are in close proximity but still probably best to get a hotel

Was this review helpful? Yes
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Mr. Damian, Thank you for leaving such a lovely comments. It is wonderful to hear that you enjoyed your stay with us. I hope that you will always consider our hotel as your preferred accommodation choice in Jakarta and look forward to having another privilege to welcome you again in the future. Please do not hesitate to contact me... More

Jakarta
2 reviews
5 of 5 stars Reviewed May 19, 2014 via mobile

Spent 2 days with my little family here (2 kids) and I think the kids are so happy and they refuse to go home :) they enjoy the swimming pool, playground , big room and even the complimentary shuttle bus to Ancol :) will definitely go back .. But I would like to comment about the breakfast. We have the... More

Was this review helpful? Yes
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. C3llinee, Thank you for taking the time to share your experience at Aston Marina. We are very happy to know that you and your family have enjoyable stay. It is our desire that each of our valued guests feel at home and very happy with their choice to stay with us. I am concerned to hear your comment... More

Bogor, Indonesia
Contributor
11 reviews 11 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 15, 2014

Stay 1 night for visit purpose to Ancol with my family, the closest hotel with Ancol gate and stay at one bedroom. Complete setting room set up with kitchen set and its equipment, clean and comfortable bed. My kids love it n feel like at home Nice pool, complete breakfast, big lobby and friendly staff

Was this review helpful? Yes 1
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Mr. Tama, Thank you for your wonderful review about our hotel. We do hope that our friendly service professionals have offered service with a smile, made you feel at home and that all facets of your stay have met or exceeded your expectations. Therefore, we glad to know it someway makes your stay enjoyable. We really look forward to... More

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Additional Information about Aston Marina Hotel & Residence

Address: Marina Mediterania, Tower A | Jl. Lodan Raya No. 2A, Jakarta 14430, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Marina Hotel & Residence 4*
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Also Known As:
Aston Marina Hotel And Residence

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#61 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Each impeccably clean room offers modern hotel styling with the luxury and added space of a 1, 2 or 3 bedroom suite. Bathrooms are welcoming and capacious, offering an exceptional combination of style and function. Each room features 29 inch flat screen televisions, safe deposit box, working table, living area, bathtub and shower and wireless internet.This stylish hotel reflects traditional values and offers spacious rooms and suites, that are perfect for families and business travelers alike. ... more   less 
Number of rooms
356

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