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Aston Marina Hotel & Residence

Marina Mediterania, Tower A | Cluster Ixora Blok CI No 25 Pamulang - Tangerang Selatan, Jakarta 15315, Indonesia
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1 room 1 guest
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237 Reviews from our TripAdvisor Community

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Traveler rating
    43
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    77
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
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English first
  • All months
    (237)
  • Mar-May only
    (55)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (43)
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Blackpool, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in a 2 bedroomed apartment. The furniture and decor could do with updating.Little fridge and tea/coffee making facilities are provided.Wifi is not brilliant , very hit and miss. Breakfast is included and it is a buffet where you help yourself to anything from asian food to muffins, cereal, variety of breads, melons, juices, tea, coffee. Good choice.We ate... More 

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Dhahran
1 review
3 of 5 stars Reviewed yesterday NEW

As I mention before the location is nice the place is clean Breakfast for Arab costumesrs is very poor. Staff front disk need training The should make costumer welcome regardless where he come from . Must know that customer pay and need to feel he Luis home

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Kuching
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Worst stay! When i was checkin My luggage was promise to be sent to room but what make me piss off when we're back from DUFAN at 6.30pm our luggage was not being taken care n was left outside the lobby at their staircase!!!poor service n staff was not friendly.

Review collected in partnership with this hotel

Was this review helpful? Yes 1

Travelers are raving about these Jakarta hotels

Jeddah
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

shocking for 4 stars hotel, poor elevators services.., 4 elevators serving 33 floors..! one of them was OUT OF SERVICE during my staying.. when I did my reservations the parking lot was free but the front desk were so mean to me when I asked for it.. it happened every time I leave the building.. I had three apartments 2502-2520-1502,... More 

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Was this review helpful? Yes 3
Jakarta, Indonesia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check-in & check-out time took soooooo loooonnggg. The front desk did not aware that i booked the ocean view room. We finally decided to go back to hotel at 7pm to get our requested rooms. They should have separate front desk to assist the middle-east guest.

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Was this review helpful? Yes 1
Makkah
1 review
4 of 5 stars Reviewed 5 days ago NEW

good locatin, staff friendly. good breakfast , near from ancol , near from manga dua mall , good ac window needs fence because unsafe for children , room very nice , comfortable bed , kitchen very good

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Al Madinah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

You have to add more lefts also the breakfast is enough like bread I haven't find bread twice Also when you ask for a service they don't do any thing also the balcony very dangerous but the flat was very

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Was this review helpful? Yes 1
Bekasi
1 review
3 of 5 stars Reviewed 1 week ago

Good for location, and clean too. But its very difficult for getting parking lot. No glass in the room, and housekeeping staff were not honest enough. Anyway this hotel could be an alternative if no way out

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Jakarta, Indonesia
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights during independence day holiday, we got room on 20th floor with great city view. The room was spacious with apartment type room provided with Mini kitchen, Refrigerator but the bed was too small if compare with the room size. The toilet was clean but i thought the ambience was too classic then not equipped with... More 

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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have been staying at the hotel aston marina on the 8th of August 2015 for 1 night in room 2718, the worst experience that I experienced during the stay in some hotels is at this Hotel aston marina. first arrived on my vehicle, no bellboy or even security who welcomed and helped me unload my stuff from the car.... More 

Was this review helpful? Yes 1
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Aston Marina Guest, Thank you for staying at Aston Marina Jakarta! First of all I would like to apologize for the unpleasant experience. Please rest assured that it has been torwarded to the related department Manager for better review and immediate improvement. Again I Thank You for your Constructive input.. I would appreciated if you are taken our invitation... More 

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