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All 318 Jakarta hotels

Aston Marina Hotel & Residence

4.0 of 5 Hotel   |   Marina Mediterania, Tower A | Jl. Lodan Raya No. 2A, Jakarta 14430, Indonesia
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Aston Marina Hotel & Residence
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Ranked #128 of 318 Hotels in Jakarta
A recent review
3 of 5 stars reviewed 1 week ago
yesarar chennai
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154 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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chennai
Top Contributor
156 reviews 156 reviews
73 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

We had taken a room with kitchen decently furnished and was functional. Cleanliness seems to be a premium even after cleaning room looks dirty. Location wise looks near to malls but due to road conditions it takes a long time.Breakfast was pathetic and looks like the hotel caters to tastes of Arabian traders.

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Jakarta, Indonesia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Me and my family always have good experience with aston (before we often stay in aston bogor and aston braga) but not for this one..I'm completely dissapointed with aston marina.we stay in condotel 2 bedroom.the room was quite old,the floor was dirty..I'm dissapointed too when breakfast..the menu is not various like the other aston that i visit before and really... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Small pool, dated room, dirty floor and wall, pretty used kitchen, broken lamp on kithen, if you go on fitness floor (M2) be ready to be amazed, many unused corner left untidy, fitness room has no person in charge, treadmill is off (i don't know wheter it is broken or just electricity out), and there is a strong dog smell... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We've stayed in this hotel for 2 nights from 1-3 August 2014. Once arrived, I waited TOO LONG for check in, and once I checked in, the room wasn't ready until almost 4.00 pm. We knew that it was high season (after Ied), but I think it was bad that we have to be at long queue check in counter.... More

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DKI Jakarta
Top Contributor
51 reviews 51 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 6, 2014

We've stayed for three days at this place. Really enjoying this place cause of attracting nearby. For family vacation, we can swim around the pool with children. We can also found the biggest family park in Jakarta, Ancol Dreamland. It's located nearby TransJakarta Bus so you can reach many place easier such as Mangga DUa Square etc. But I hate... More

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Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 3, 2014

I've stayed for a night, booked via www.pegipegi.com but the hotel still requested deposit for IDR500K. I stayed at deluxe bedroom for twin bed, they said they ran of double bed. The room was very nice, there's kitchen inside, along with the dining table. But there's no slipper and hair dryer. Thankfully they provided free wifi with so so connection... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

We went there on ied mubarakh holiday. It's very crowded as i predicted. We came on 1.30, 30 minutes earlier. There are 5 people queuing in 3 rows while the staffs were only 2. I asked the staff which one is for check in,and boom, there were only 2 rows. So, dont ever shame to ask. The staff (ms hanipa)... More

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Bali, Indonesia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 18, 2014

We arrived at the hotel for a two night stay , we went to our rooms and needed a coffee and tea as we had been travelling 5 hours to reach the hotel by bus , the rooms were short of sugar for our much needed coffee and so we called housekeeping to ask for sugar , after 30 minutes... More

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Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Brownza, Thank you for taking your valuable time to write us a review. I am very concerned to hear that you had an unpleasant experience with our service in the room. I really understand that difficulty to get assistance for sugar refill was frustrating indeed, as well as the lack of room cleanliness. Of course this is not... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 12, 2014

I book two room apartment in the end of june 2014 with family for holiday. We need to stay here to get closer from Dunia Fantasi My first impression of this hotel is too dark while we are check in around 09.00 pm. The receptionist is only two staff while a long queue of guest who need to check in.... More

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Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Mr. Ngurah, Thank you for your time to write us a valuable feedback. I am very concerned to read that you have inconvenience experience with the check in process and housekeeping service. The issues that you have alerted me have been addressed with the concerned department for immediate improvement. Regarding your breakfast experience, I have shared this with our... More

Canberra, Australia
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 1, 2014

Booked this hotel as stopover before and after traveling to Tidung Island. Very busy in foyer, but was attended to quickly. 1 bedroom apartment was spacious and good value for money. Safety deposit box didn't work but staff came eventually to fix. After dinner returned to room but could not get in, door lock was broken. After 3 staff attempted... More

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Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Ingrid, I would like to thank you for your valuable time in providing feedback about your stay at Aston Marina recently. Your feedback is truly important and provides us ways to improve our service. I am sorry for the inconvenience you experienced because of safety box and door lock problem. I have personally spoken to the Front Office... More

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Additional Information about Aston Marina Hotel & Residence

Address: Marina Mediterania, Tower A | Jl. Lodan Raya No. 2A, Jakarta 14430, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Marina Hotel & Residence 4*
Number of rooms: 356
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Aston Marina Hotel And Residence

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