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All 318 Jakarta hotels

Aston Marina Hotel & Residence

4.0 of 5 Hotel   |   Marina Mediterania, Tower A | Jl. Lodan Raya No. 2A, Jakarta 14430, Indonesia
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Ranked #108 of 318 hotels in Jakarta
A recent review
3 of 5 stars reviewed 4 days ago
Dhita O
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  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
    25
    60
    41
    14
    6
See reviews for
44
22
9
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • Japanese first
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English first
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We've stayed in this hotel for 2 nights from 1-3 August 2014. Once arrived, I waited TOO LONG for check in, and once I checked in, the room wasn't ready until almost 4.00 pm. We knew that it was high season (after Ied), but I think it was bad that we have to be at long queue check in counter.... More

Was this review helpful? Yes
DKI Jakarta
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We've stayed for three days at this place. Really enjoying this place cause of attracting nearby. For family vacation, we can swim around the pool with children. We can also found the biggest family park in Jakarta, Ancol Dreamland. It's located nearby TransJakarta Bus so you can reach many place easier such as Mangga DUa Square etc. But I hate... More

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Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed for a night, booked via www.pegipegi.com but the hotel still requested deposit for IDR500K. I stayed at deluxe bedroom for twin bed, they said they ran of double bed. The room was very nice, there's kitchen inside, along with the dining table. But there's no slipper and hair dryer. Thankfully they provided free wifi with so so connection... More

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Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We went there on ied mubarakh holiday. It's very crowded as i predicted. We came on 1.30, 30 minutes earlier. There are 5 people queuing in 3 rows while the staffs were only 2. I asked the staff which one is for check in,and boom, there were only 2 rows. So, dont ever shame to ask. The staff (ms hanipa)... More

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Bali, Indonesia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 18, 2014

We arrived at the hotel for a two night stay , we went to our rooms and needed a coffee and tea as we had been travelling 5 hours to reach the hotel by bus , the rooms were short of sugar for our much needed coffee and so we called housekeeping to ask for sugar , after 30 minutes... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 12, 2014

I book two room apartment in the end of june 2014 with family for holiday. We need to stay here to get closer from Dunia Fantasi My first impression of this hotel is too dark while we are check in around 09.00 pm. The receptionist is only two staff while a long queue of guest who need to check in.... More

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Canberra, Australia
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 1, 2014

Booked this hotel as stopover before and after traveling to Tidung Island. Very busy in foyer, but was attended to quickly. 1 bedroom apartment was spacious and good value for money. Safety deposit box didn't work but staff came eventually to fix. After dinner returned to room but could not get in, door lock was broken. After 3 staff attempted... More

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Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Ingrid, I would like to thank you for your valuable time in providing feedback about your stay at Aston Marina recently. Your feedback is truly important and provides us ways to improve our service. I am sorry for the inconvenience you experienced because of safety box and door lock problem. I have personally spoken to the Front Office... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 22, 2014

Well i've been using this hotel for meetings a few times before, this year i'm back with my husband and found no improvement in this hotel. Front office is always full and we have to wait for more than one hour to get the room. And you have to go get breakfast early morning or you will have to wait... More

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Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Ratih, Thank you for taking your time to share your feedback on your recent stay with us. It is a pleasure to have your trust for become our returning guest. Your feedback is extremely important to us as it is our desire that each of our valued guests feel happy with their choice to stay with us. We... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 18, 2014

1. We got our requests; non smoking room, slippers, floor above 20th, and pool view. But we only got 1 bathrobe after I asked again. 2. The AC is old, it's shaking and making noise all the time. 3. Breakfast is fine, but same menu everyday. Imagine we had to eat it for 5 days 4. In dining room is... More

Was this review helpful? Yes
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear Ms. Triananess, Thank you for taking the time to write a review for Aston Marina. I am very concerned to learn that you were unhappy with many aspects of your stay and for all the inconvenience caused, please accept my sincere apology. The issues about the breakfast variety, pizza, cold food serve in the restaurant as well as wi-fi... More

Jaipur, India
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 13, 2014

1. Smelly room. 2. Moldy old room 3. Room service: poor presentation, low hygiene 4. The worst experience in Aston Marina: breakfast! Chaotic session of breakfast in the morning. They ran out most of the food at 8.50 am. No greeter, the aisle was occupied by chairs/table, resulted in difficulty to walk around. Bread crumbled everywhere. Porridge was available without... More

Was this review helpful? Yes
Aston_Marina_Jakarta, General Manager at Aston Marina Hotel & Residence, responded to this review

Dear valued guest, Thank you for taking your time to write a review about your recent stay with us. I am very concerned to hear your detailed comments about room, room service and breakfast. This is certainly not the image of service and product we wish to portray to you and our guest and I would like to extend my... More

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Additional Information about Aston Marina Hotel & Residence

Address: Marina Mediterania, Tower A | Jl. Lodan Raya No. 2A, Jakarta 14430, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Marina Hotel & Residence 4*
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Also Known As:
Aston Marina Hotel And Residence

104 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#58 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Each impeccably clean room offers modern hotel styling with the luxury and added space of a 1, 2 or 3 bedroom suite. Bathrooms are welcoming and capacious, offering an exceptional combination of style and function. Each room features 29 inch flat screen televisions, safe deposit box, working table, living area, bathtub and shower and wireless internet.This stylish hotel reflects traditional values and offers spacious rooms and suites, that are perfect for families and business travelers alike. ... more   less 
Number of rooms
356

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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