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Hotel Indonesia Kempinski

#13 of 344 Hotels in Jakarta
Certificate of Excellence
5.0 of 5
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Jl. MH Thamrin No.1, Jakarta 10310, Indonesia
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Hotel Indonesia Kempinski
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Ranked #13 of 344 Hotels in Jakarta
Certificate of Excellence 2014
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493 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (493)
  • Mar-May only
    (134)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (127)
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel to Jakarta for work regularly, and have stayed in several hotels at the CBD area as they are located nearer to my office. My recent stay was with Kempiniski Grand Indonesia Hotel, and I have received the best services thus compared to similar hotels in this area. I have the opportunity to enjoy the club benefits as I... More 

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singapore
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a business / family related event. They are having a promotion on the price, it's like. 30% off. The security is like most 5 stars hotels in Indonesi, hassle-full. We get a high floor with non smoking area. The baby cot provided for free and we love the kig size bed for sure. The huge tub... More 

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Manila, Philippines
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Hotel Indonesia Kempinski is one of the best hotels I have been to. I stayed in the Deluxe Room and it was big enough for myself. Since I traveled for business, I appreciated well the complimentary internet provision, the table and the comfortable chair. The art pieces also attracted me most especially those placed close to the working area. The... More 

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Winchester, United Kingdom
Top Contributor
62 reviews 62 reviews
62 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel Indonesia was Jakarta's first European-style hotel, opened in 1962. As a result, it is very centrally-situated in this sprawling city. It was heavily refurbished in the early part of this century, and somewhere along the way a large mall was attached. Some of the corridors are a little narrow and dark, but in other respects the refurbishment has... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for giving your valuable time to review our hotel. We are glad to read that you enjoyed our room and service during your stay with us. We have addressed our Housekeeping and restaurant service shortcomings and taken actions to prevent these from happening again. We hope to welcome you again very soon. Kind regards, Hotel Management. More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean room with comfortable bed, welcome fruit platter, spacious bathroom area with view overlooking to Bundaran HI from the bath-tub. Pleasant, helpful & polite office staff. Restaurant during breakfast is too crowded and made their group of staffs not able to respond to your request for coffee/tea. Stayed in their Executive Room, that has access to Executive lounge. Over... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

We appreciate your time to reward us with this great review. We are delighted that our room and service meet your expectation for a 5-star luxury. We look forward to welcome you back in the future. Kind regards, Hotel Management. More 

Malaysia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have no idea where to begin from! I love this hotel so much!stayed for few days! Suitable for business and families not budget travelers. Right at the grand roundabout beautiful view! Room was very perfect not even a single dirt visible to my naked eyes! Oh my goodness the toilet was awesome!!! I'm a critic but I was talking... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for writing your experience with us. It is such a delight to read that our facilities and service comforted you well during your stay. We appreciate that you share your great experience among your friends! We hope to welcome you very soon. Kind regards, Hotel Management. More 

Singapore
Top Contributor
69 reviews 69 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beyond any doubt one of the most exceptional residences in Jakarta! Commencing with an imposing vestibule makes for unquestionably a good first impression. The rooms are elegant as well as being adorned tastefully. Conspicuously well maintained, wholly contented!

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for reviewing and choosing to stay with us. We are glad that our hotel meets your expectation for a 5-star luxury. We hope to welcome you again very soon. Kind regards, Hotel Management. More 

Munich, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good hotel! Spent 4 days from 22nd to 27th of March. I liked the room, everything was there, huge bed, big bathroom (no open wish, all in!), 2 pieces of laundry per night included and every request was followed up imediately. Breakfast offer was rich and even my wish for a typical Indonesian breakfast was more than fullfilled. Staff... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for your great review. We are very glad that you enjoyed our extensive buffet Breakfast as well as our authentic Bavarian restaurant, Paulaner Brauhaus that is very popular amongst our guests. We also offer other German and Europeran delicacies just right next to Paulaner Brauhaus, Kempi Deli. We hope to welcome you again very soon at Hotel Indonesia... More 

Bandung, Indonesia
Top Contributor
55 reviews 55 reviews
52 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The convenience of this hotel is most probably its highlight. It is located next to Grand Indonesia, a very large shopping compound in Jakarta. It has basically everything you need, great shops, great food, cinema. And just opposite of it is Plaza Indonesia, a more upscale shopping compound in Jakarta. We stayed here for two nights during the Ramadan festival... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for taking your valuable time to review us. We are glad that our location and luxury meets your expectation. It is very nice to read that you enjoyed your stay and loved our historic yet refurbished interior design. We hope to welcome you again soon. Kind regards, Hotel Management More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel is centrally located. service is above standard. guest room is well decorated with modern amenities. bathroom is fantastic with a large bathtub. the most impressive one is the smart toilet seat. the cover of the toilet seat automatically opens when you walk in. it's also kept warm and adjustable.

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for reviewing us. It is a pleasure to read that our room and service really comforted you. We hope to welcome you again soon. Kind regards, Hotel Management. More 

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