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All 338 Jakarta hotels

Hotel Indonesia Kempinski

5.0 of 5 Hotel   |   Jl. MH Thamrin No.1, Jakarta 10310, Indonesia (Menteng)
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Ranked #15 of 338 Hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
John Y Sydney, Australia
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446 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 5 days ago NEW

We've stayed at kempinski for many times before and almost always we received an excellent service. From reception, room, bfast and all are excellent, awesome service, all their staffs were willing to go the extra miles. They were all so good and gave our family a lovely impression. Thats why we keep coming back to stay here. But, sadly, during... More 

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Sydney, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and my family spend 2 days at this hotel and we love it its right next to big beautiful shopping centres security is so high its like walking into an airport the staff are amazing the rooms are very large modern and beautiful will recommend to any one married to a shopaholic :)

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1 review
5 of 5 stars Reviewed 1 week ago

Having now stayed at the Hotel Indonesia Kempinski on business for a third time I can readily recommend the hotel for it high level of friendly service. I found the staff throughout the hotel to be both diligent and eager to assist. This particularly applied to Executive Club lounge and the Business Center who I cannot fault. After a busy... More 

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for coming back to our hotel and taking the time to review us. It is very rewarding to read that you greatly appreciated our staff friendliness and assistance. For your next visit, may we suggest you to try a traditional massage at the SPA to relax after a busy day? We are looking forward to welcoming you again.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Finally We found this place for Our Breakfast to Lunch and were so excited that the Deli Libed up to the expectation. It's was GREAT. Norwegian Sea were absolutely amazing. My friends couldn't stop eating and He usually doesn't like Fish. I had The American Sandwich and so delicious. Servive was friendly and warm. Anytime We pass through , We... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for this nice comment about Kempi Deli. We are happy you enjoyed our fresh sandwiches! Don’t hesitate to leave a comment on Kempi Deli’s trip advisor page. Here is a tip for you: Enjoy discounts from Monday – Friday from 7pm onwards. Kind Regards, Kempi Deli restaurant manager More 

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Having spent some time in most of the 4 to 5 star hotels in Jakarta , I still think the Hotel Kempinski ( old Hotel Indonesia ) is the best in Jakarta. Great location, excellent rooms, and staff that go out of their way to help. One of our group was Gluten Free and the chef really went out of... More 

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for this great comment. It is very rewarding for our staff to read that our hotel is your reference. Thank you for the tips to future guests, we hope they will enjoy the neighborhood as much as you did. We hope to welcome you again very soon. Kind Regards, Hotel Management More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

There is actually always a good reason to drop by at Hotel Indonesia Kempinski because they just have the best coffee in town combined with the great views and comfortable sitting in their Nirwana Lounge. But now they have opened up a SWEET shop with great cakes and chocolates ! Say goodbye to your new years resolutions.... This show will... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for this great review! We are happy to read that Lobby Nirwana Lounge is your favourite spot in the city to enjoy your coffee! Sweet Boutique is indeed very tempting for dessert and chocolate lovers. We are glad you could enjoy some of our sweet creations and hope you brought some home! Best regards, Hotel Management More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Nothing I can say bad about this hotel...everything was beyond expectation, the staff was very helpfull, the room was very spacious as well as the bathroom...the breakfast was outstanding, every meals you dreamt of.. As the pool has a warmwater jacuzzi, made me and my children spent the whole day at the pool although it was a windy day.. Actually... More 

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for reviewing us! We are happy you and your family enjoyed your stay with us. It is always nice to read that our roof top swimming pool is appreciated by our guests. We hope to welcome you again very soon! Best regards, Hotel Management More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Jan 2015 (from 2nd to 4th Jan) I decided to spend a short getaway with my family. The money we spent for the room was worth it. We arrived and checked in at 4pm. I asked the front office staff to give us a room with a good view overlooking the Bunderan HI. (I want my 2.5 y.o son to... More 

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for choosing Kempinski for your stay in Jakarta! We are happy we could provide you with a room overlooking at the iconic Bundaran HI. We hope your family enjoyed their stay in Jakarta. We are looking forward to welcoming you again. Kind Regards, Hotel Management More 

Lyon, France
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I put 4 stars because of the kindness of the service in this hotel. We had a book a standard room with view and when we arrived (4pm), the room was not ready. They asked me if we could wait 1h, I didnt get angry and I accepted. After 1h, they called us and they told us we have been... More 

Was this review helpful? Yes 1
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for choosing our hotel and for your patience while waiting for your room to be ready. We are always happy to go an extra-mile for our guests. We hope to welcome you again soon, Kind Regards, Hotel Management More 

Bandung, Indonesia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always reserved the deluxe club room... It is amazing ! Amazing view for sure... And room also very clean and luxurious.... Great choice of food in lounge all day long, also wine, coffee, and choice of liquor, free fast wifi... Gym and pool are pretty good but not really five stars hotel standart... And TV in the room, use... More 

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for being one of our loyal guests! We are happy the room amenities keep up to your expectations! We are pleased that you enjoy the extensive breakfast buffet at Signatures, we know how important it is to start the day the right way! Kind Regards, Hotel Management More 

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Additional Information about Hotel Indonesia Kempinski

Address: Jl. MH Thamrin No.1, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
Number of rooms: 289
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Hotel Style:
#8 Family Hotel in Jakarta
#10 Spa Hotel in Jakarta
#10 Business Hotel in Jakarta
#15 Luxury Hotel in Jakarta
#19 Romantic Hotel in Jakarta

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