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All 295 Jakarta hotels

Hotel Indonesia Kempinski

5.0 of 5 Hotel   |   Jl. MH Thamrin No.1, Jakarta 10310, Indonesia (Menteng)
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85%
Ranked #13 of 295 hotels in Jakarta
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
jscassey Texas
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309 people have reviewed this hotel

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel is located right on the city center .Very nice and helpful staff and they could definitely can help the guest for many request. Im were enjoying their time at this hotel . Will come again. Thank you Kempinski for our best staying.

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for your compliments to our staff, who are more than happy to accommodate all of our guests. We are glad to hear that you did enjoy your time with us and certainly looking forward to having you as our guest again in the future. Kind regards, Hotel Management More

Senior Contributor
32 reviews 32 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights ages ago for our wedding night, best hotel we've ever stayed in.. spacious room overlooking the Jakarta's iconic traffic lol. Bathroom is huge and toilet lid opens automatically as you come close which is rare in Indonesia.

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for choosing to stay with us for your special night. We are glad that you think so highly of our hotel and would be delighted to see you again soon. Kind regards, Hotel Management More

Paris, France
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located in the heart of the city, this hotel was refurbished in 2009 and must say that it is among the best we have ever stayed. Staff was warm and friendly. Despite its modernity, the television is not the kind of what you expect from a 5 star hotel! And what to say abt the hair-dryer. It was tiny and... More

Was this review helpful? Yes 1
KempinskiHotelJKT, Owner at Hotel Indonesia Kempinski, responded to this review

Thank you for taking the time to write about your positive experience with our hotel, services and food offerings. We have taken note regarding the in-room technology, which we currently work on to improve to the newest technology. Reviews like yours are valuable to us so that we can continuously improve both our products and services. We look forward to... More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a nice weekend stay in this hotel as part of celebrating our toddler's Birthday and entertaining friends from overseas. Perfect hotel for both business and leisure, nice big functional room, fast internet - even the free one - and the best is the breakfast .... still one of the best I have seen in a 5 star hotel. check... More

Was this review helpful? Yes 1
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience staying with us on your family occasion. We are glad to hear that you think Hotel Indonesia Kempinski is one of the best you have ever seen. We appreciate your feedback regarding the attentiveness of our Housekeeping staff and opening hours of our Ganesha Executive Club Lounge. We will surely have an internal discussion... More

Denpasar, Indonesia
Top Contributor
59 reviews 59 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect stay without any fault. Smooth check in, spacious room with very comfortable bed, personalized service at the executive lounge, attentive staff and hands on management team. Directly connected to Grand Indonesia mall, don't look any further. Will be back !

Was this review helpful? Yes 1
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for your comment about our products and services. We are happy to know that you took advantage of our strategic location that is adjacent to Grand Indonesia shopping mall. We look forward to the day when we welcome you back! Kind regards, Hotel Management More

Bandung, Indonesia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed during the long weekend holiday c/i 30/03/14 c/o 31/03/14. We've stayed here last year and decided to stay here again because our stay was so nice. The hotel was child friendly and my toddler enjoyed bathing in their deep bath tub. Upon arrival in the lobby (around 4 pm) there was a huge crowd of people and there... More

Was this review helpful? Yes 3
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for taking the time to write your comment. First and foremost, I am truly sorry to read that we failed delivering the service that you rightfully expect from a hotel of our class. Please accept my sincere apologies regarding the inconveniences you experienced with the timing and readiness of your room. It goes with out saying that this... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great hotel and great location. Always loved this hotel for my stays in Jakarta. However iv noticed the one most basic and first impression this stay. Upon arrival and throuout the stay no one assists with opening the car doors. There was no assistance for baggage as well. This in comparison to a stay at a budget All Seasons Hotel... More

Was this review helpful? Yes 1
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for taking the time to write your impression of our hotel. We appreciate you pointing out your arrival experience and we do apologize for falling short of our standards to welcome you. Without excuses, we have raised your concerns to the relevant department so that we always meet the hotel standards at all times. We hope you will... More

Mumbai, India
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had been to this hotel for a business trip in March 2014 and stayed for four days. this has to be by far the best hotel i have been. The front desk service, staff etc have been excellent. this hotel is at the Zero point of Indonesia which is the heart of Indonesia. you have a lovely view of the... More

Was this review helpful? Yes 2
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you very much for writing your excellent experience with us. We are particularly proud of our central location and rooms with views to the capital’s landmark. We are glad that you found our product and services worth a visit. We look forward to welcome you back at the Kempinski in the nearest future. Kind regards, Hotel Management More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Generally, a high quality and elegant hotel to stay in when in Jakarta. Stayed here for two nights during my biz trip on Mar 4. The hotel is connected to the nearby Grand Indonesia Shopping Centre. Relatively huge room and it comes with an automated + heated toilet bowl! Large number of selections for breakfast buffet but I feel that... More

Was this review helpful? Yes 1
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your stay during your recent business trip in Jakarta. We are happy to know that you enjoyed our breakfast, spacious room and our bathroom technology. And our Executive Chef has taken your note about the quality of our food for further improvement. As you mentioned, we would be more than delighted to welcome you back “at... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the hotel in March 2014. It has one of the most modern facilities in the room I have ever seen although you will not know this from the exterior of the hotel. E.g. it has a TV in the bathroom facing the bathtub and automatic water closet, apart from the usual appliances.

Was this review helpful? Yes 1

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Additional Information about Hotel Indonesia Kempinski

Address: Jl. MH Thamrin No.1, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 295 hotels in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
Official Description (provided by the hotel):
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Established in 1962 as the first five-star hotel in Indonesia, Hotel Indonesia has been an iconic center of the nation and had positioned Jakarta on an International map of leading hotels. After the complete reconstruction and rise as Hotel Indonesia Kempinski Jakarta, the landmark once again shines at the center stage of the cosmopolitan city. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities comprise of 3000sqm Kempinski Grand Ballroom for major events and conventions, the legendary oval shaped Bali Room that perfectly fit for a memorable and beautiful weddings, sumptuous dining and rooftop pool, spa and fitness center. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. ... more   less 
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