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All 313 Jakarta hotels

Hotel Indonesia Kempinski

5.0 of 5 Hotel   |   Jl. MH Thamrin No.1, Jakarta 10310, Indonesia (Menteng)
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86%
Ranked #11 of 313 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
PPM2014 London, United Kingdom
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  • Reviews (360)
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360 people have reviewed this hotel

Traveler rating
    211
    100
    27
    15
    7
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59
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27
168
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was a very nice hotel in the heart of Jakarta. the room was clean the staff were friendly and helpful.The food was very good i particularly liked the lemon and mango sorbet. the buffet menu was very varied and had a lot of traditional food as well as western food all it however was very nice. Checkin and... More

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Monaco-Ville, Monaco
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Only stayed for 1 night for transit, but it was overall very nice stay. Attached to a very big mall very convenient. The traffic can be very bad in Jakarta, make sure you searched the area before you book a hotel.

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Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Last time i checked in (14 July 2014), another guest hotel suddenly came into my room. OMG.. we share the same room. She showed me the room number which was exactly my room (337). Then we go down to complaint to duty manager and finally, she had a new room. There was no explanation at that time and no apologize... More

Was this review helpful? Yes 1
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience with us. First of all, we would like to sincerely apologize for the inconvenience we have caused you last week. After investigating internally, we found out that there were last minutes room arrangement changes and cancellation from the event organizer. All of which caused error in the room allocation system at the reception. To... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My first impression of the hotel was that I really liked the lobby, very luxurious and the staffs were very practical and efficient during my check in. I didn't feel the warm welcoming from the receptionist but it was a quick process so I wouldn't complain about it. There was also someone offering you a cold towel for refreshment and... More

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My first time staying in kempinski hotel Indonesia was flawless. Although it is a bit pricey, but from check in process, complimentary room upgrade, excellent choice of breakfast and check out process were the best. The room amenities were top class and beyond my expectation. Definitely recommended and will come back.

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for your kind review about our hotel. We are glad to know that you were happy with our efficient staff, breakfast selections and room amenities. We look forward to welcoming you back at our hotel. Kind regards, Hotel Management More

Bandung, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in hotel for 4 days because i had to apply my German visa in the embassy which is across the hotel with my family. I am a regular visitor in this hotel and I loved every visit i had in the hotel. I enjoyed this hotel because it has a bridge connecting to a mall with full facilities.... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience with us. We are happy to see that our location at the diplomatic and shopping district was indeed very helpful for your last visit. We look forward to welcoming you and your family back to stay with us. Kind regards, Hotel Management More

Jakarta
Top Contributor
74 reviews 74 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a short weekend getaway in the city. If you live in Jakarta you know that any escape from the traffic is a break. Staying at this hotel allowed me to enjoy the city without having to deal with the traffic. The hotel is connected to cinemas, shopping malls, restaurants and a gym with ever... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for your kind review and for choosing us as your ‘staycation’ destination in Jakarta, especially with the Car Free Day event and the wide selection of shopping nearby. We take your note regarding the signage in the hotel and will see how we can improve this as well as other maintenance that we are undergoing to upgrade the... More

Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an enjoyable experience at the Kempinski Jakarta. The rooms are nice, spacious and quiet which is a good point considering the location of the hotel. Location is excellent with 2 big malls nearby so it's perfect for shopaholic. On the Saturday morning we had the breakfast in the room and really liked it! So relaxing! On the Sunday,... More

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your enjoyable experience on TripAdvisor. We are glad to hear that you enjoyed the space and leisurely breakfast in the room. We look forward to welcoming you back to savour our Sunday brunch. Kind regards, Hotel Management More

Cope
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

In Jakarta for business and Kempinski is a good choice. The location is great and there is a great history about the hotel. The room nice and comfortable, but the TV was not of same class as the hotel. Temperature control take a few days to master, lack of humidity control is troublesome. Forget the lounge - during my stay... More

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Seoul, South Korea
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

If you want to take a nap with cockroach and have a breakfast with mosquito, please stay here. The second day of my staying in the afternoon I found a cockroach in my room. I called house keeping to catch a cockroach but nobody showed up for over 20 min. So I had to call them 4times because cockroach was... More

Was this review helpful? Yes 1
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you very much for taking the time to leave a feedback about your experience with us on TripAdvisor. First and foremost we would like to apologize for the unpleasant experiences in the room and lounge. Please rest assured that we have a regular treatment by a specialist to prevent this to happen. And when we learned about your experience... More

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Additional Information about Hotel Indonesia Kempinski

Address: Jl. MH Thamrin No.1, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Jakarta #6 Family Hotel in Jakarta #11 Luxury Hotel in Jakarta #11 Business Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Established in 1962 as the first five-star hotel in Indonesia, Hotel Indonesia has been an iconic center of the nation and had positioned Jakarta on an International map of leading hotels. After the complete reconstruction and rise as Hotel Indonesia Kempinski Jakarta, the landmark once again shines at the center stage of the cosmopolitan city. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities comprise of 3000sqm Kempinski Grand Ballroom for major events and conventions, the legendary oval shaped Bali Room that perfectly fit for a memorable and beautiful weddings, sumptuous dining and rooftop pool, spa and fitness center. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. ... more   less 
Number of rooms
289

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