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All 321 Jakarta hotels

Hotel Indonesia Kempinski

5.0 of 5 Hotel   |   Jl. MH Thamrin No.1, Jakarta 10310, Indonesia (Menteng)
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Ranked #12 of 321 Hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Yosafat H Surabaya, Indonesia
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surabaya, Indonesia
Top Contributor
50 reviews 50 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Reserved a room for one night stay at this hotel. Doing a late check in and they upgrading our room.. The room was very nice. Its spacious, the bed and the lighting also good. The amenities were above standard in my opinion..

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Bandung, Indonesia
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The executive suites is the best.. include the executive lounge .. the services is superb, easy check in and check out, love the late check out ( until 15 :00 ), the high tea and cocktail time. The room is big, clean and luxury. ask for room view to bundaran hi.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I just stayed in this hotel in few day. The hotel over all nice and clean. Indonesian Contemporary decored. Concierge team very helpfull, especial Mr.Wiki he was suggest everything with the right and clear info. Breakfast nice set up and display. Just should to improve about the standard of breakfast policy. Because I stayed there 3 night but including 1... More

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Brussels, Belgium
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed few days in Jakarta. I had a pretty busy agenda and it was great pleasure to enjoy the confortable and large room, great facilities and always helpul staff. Once back to Europe, I found out to have left papers and other items at the hotel. They did a great job contacting me and sending me all by express... More

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Jakarta, Indonesia
Top Contributor
50 reviews 50 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We celebrated my birthday in the Kempinski. It was an excellent experience, the rooms were excellent and very spacious, the breakfast buffet was very good as well as the service. it is very conveniently located within the Grand Indonesia mall which makes it easy to find an alternative place for food and fun.

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience with us and for this excellent feedback. We are delighted to learn that you had a remarkable stay with us for your birthday and enjoyed our gastronomy and facilities. Kind Regards, Hotel Management More

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for a night in the superior room, which has 2 beds and large room with all of authentic, luxury, and comforting interior and facility. I love the bowl kind of bath tub which it is really beautiful and comfortable to lie down in there after our event for our business. While we are lying in the bath tub,... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for this nice comment. We are pleased to learn that our hotel rooms gave you great satisfaction and that you enjoyed a relaxing bath and quality sleep while staying with us. We hope to welcome you again very soon. Kind Regards, Hotel Management More

London, United Kingdom
Top Contributor
79 reviews 79 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised by the space and the decor and the comfortableness of the standard room, including the features and amenities. However service was ridiculous. Firstly our luggage took sometime to arrive. Then, I requested upon check-in at reception desk, to have the baby cot ready in the room (this was also requested at time of booking way in... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience with us and pointing out the service shortcomings, for which we apologize. We will look into your experience point by point to prevent those incidents from happening again. We are however glad that you enjoyed our breakfast buffet and the hotel’s interior design. We would be glad to welcome you again to provide you... More

Medan, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Located right at the center of Jakarta Golden Triangle. I'm not going to mention for business stay but for leisure time and when looking for urban getaway. Stayed at this hotel with my wife and 17 months old baby. Had already exhausted from the flight to Jakarta and fought the traffic to get to the hotel since I landed merely... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for this very kind review! We are delighted that you could spend some quality time with your wife and baby in our hotel and restaurants. It is a pleasure to learn that your little boy enjoyed our children amenities, we hope he will remember his trip to Jakarta! We are looking forward to welcoming you again, Kind Regards,... More

Denpasar, Indonesia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 14, 2014

Staying for at least 100 nights a year in hotels it has become a must for me to feel as welcome, comfortable and pampered as possible while traveling. Having stayed in Kempinski Jakarta now at least once a week for the past 3 months I feel it is important to write a review of my experiences. This is not only... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for this great review! We are very pleased that our hotel has become your second home in Jakarta. We have well noted your comment about the television, it is currently our intention to upgrade our television services in our rooms. We hope you will be back in Jakarta very soon! Kind Regards, More

Kobe-shi, Hyogo, Japan
Contributor
18 reviews 18 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014

Best hotel in Jakarta. Located in the city center in Jakarta and Grand Indonesia shopping mall. Security and service level is very high. Reastaurant service and price is very high.

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Additional Information about Hotel Indonesia Kempinski

Address: Jl. MH Thamrin No.1, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
Number of rooms: 289
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