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All 318 Jakarta hotels

Hotel Indonesia Kempinski

5.0 of 5 Hotel   |   Jl. MH Thamrin No.1, Jakarta 10310, Indonesia (Menteng)
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86%
Ranked #13 of 318 hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Fulatino Petaling Jaya, Malaysia
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373 people have reviewed this hotel

Traveler rating
    218
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Petaling Jaya, Malaysia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for the 2nd time. Very new & well maintained. Staff are very pleasant and courteous. Rooms are big and nicely done. Love their WC. Fully automated. Improvement could be their breakfast spread. Same stuff every morning and didn't change from my previous stay. Otherwise, no complaints.

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Jakarta
Contributor
20 reviews 20 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good service and amenities. The room size was sufficient for me and my wife when we were planning to spend some time away from our family home. Breakfast was very good and good selection. Front office staff was very efficient and helpful, and the room service food was excellent. AC was a bit funky though as I couldn't figure... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you very much for your kind review. It is a pleasure to learn that you chose our hotel as your staycation and enjoyed our room service for gastronomic moments. Please kindly note that our team is always available to assist you with in-room equipment. We are very much looking forward to welcoming you again to Hotel Indonesia Kempinski Jakarta.... More

Jakarta, Jakarta Raya, Indonesia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

located in the heart of jakarta with additional facility connecting to the mall. suitable for tourist and business purpose. good service and fast response for any needed. however, there's some disturbing view in the floor that i stayed. the service area and service lift are located side by side with the main lift and it's really untidy. leftover bed sheets... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience with us. It is a pleasure to read that you had a very pleasant stay and particularly appreciated our service and interior design. Thank you for pointing out the untidy service area. Our House ​ ​Keeping department has been informed and it has been taken care of. We hope to welcome you again very... More

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked 2 rooms last may, one grand deluxe room and one executive grand deluxe room. The deluxe room's view isn't so great, but the executive grand deluxe room was facing bunderan HI, so it's really great. Not many things I can tell about deluxe room bcs I was staying in executive deluxe room. My sister and her friends stayed there.... More

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Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I used to stay in kempinski few times in this year. The last that I stayed was on July 26, 27, 28, 31,1,2 , on the 3rd I check out I open 3 room, 1 room toilet is not working On the second day, all the tea and coffee had not been refilled. Few days in between I went to... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience with us. I regret to hear about the incidents that punctuated your stay. Please rest assured that these issues have been looked into and handled by our engineering team. We do hope to welcome you again to uphold the true Kempinski service. Hotel Management More

SaarLouis, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went there with some friends, first time there and yes, rooms are impressive however the lights were very difficult to operate , too sophisticated maybe for me . Had dinner in their Italian restaurant, great dinner, breakfast was fantastic and had a brunch there too which was outstanding. Don't know if I would go back as the rooms are quite... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for your kind comment. The in-room technology is part of our effort to improve guest satisfaction; our team is always available to offer assistance when required. I am very pleased that you enjoyed your dinner at Casa D’Oro as well as Signatures’ brunch. It is very rewarding to get such a positive feedback about our gastronomy. We hope... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I always choose Grand deluxe room if i stay there...the room so big with great view of "Bunderan HI" which is the center of Jakarta city...the bathroom is the part i like most.. location next to Grand Indonesia shopping mall is also one of the advantages of this hotel

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Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'll start with the location as always with my review. Its the best in Jakarta because its very central, right in front of the famous bundaran HI, after the hotel of course. Connected with one of the top mall in Jakarta, Grand Indonesia, with so many food options. If you're travelling with kids, there is a great kids club and... More

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KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for this very nice review. It is a pleasure to learn that your stay with us was an enjoyable experience from beginning to end, and that you particularly enjoyed our children amenities and cuisine. We are looking forward to welcoming you and your family again. Kind Regards, Hotel Management More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Although the room is nice with modern design and good view thanks to hotel central location, the hotel has some major negative points to be improved which doesn't come along with expected Kempinski 5 star image. Such as: - staff has lack of hospitality (don't meet 5 star hotel standard) - the room was booked from booking.com with double occupancy... More

Was this review helpful? Yes 3
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you for sharing your experience with us. First of all I would like to apologize for the unpleasant experience at the Jacuzzi, which has faced a high demand during Eid. Please rest assured that it has been taken care of by the Fitness Center and Spa department to ensure our hotel standards. Secondly I am sorry to hear that... More

Paris, France
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel frequently to Jakarta and this now my new home in this city: great location in the center of Jakarta, outstanding service from the staff, the rooms are big and very well decorated. The hotel not very crowded but if you go for the brunch on Sunday morning I do recommand to make a reservation it's quite popular. The... More

Was this review helpful? Yes
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Thank you very much for sharing you experience with us. It is a pleasure to learn that our hotel has become your new home in Jakarta. Thank you for your kind comment about our business lounge and meetings rooms, we do hope that all guests enjoy our business facilities and state of the art equipment. We are looking forward to... More

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Additional Information about Hotel Indonesia Kempinski

Address: Jl. MH Thamrin No.1, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Jakarta #11 Business Hotel in Jakarta #13 Luxury Hotel in Jakarta #17 Romantic Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Established in 1962 as the first five-star hotel in Indonesia, Hotel Indonesia has been an iconic center of the nation and had positioned Jakarta on an International map of leading hotels. After the complete reconstruction and rise as Hotel Indonesia Kempinski Jakarta, the landmark once again shines at the center stage of the cosmopolitan city. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities comprise of 3000sqm Kempinski Grand Ballroom for major events and conventions, the legendary oval shaped Bali Room that perfectly fit for a memorable and beautiful weddings, sumptuous dining and rooftop pool, spa and fitness center. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. ... more   less 
Number of rooms
289

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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