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St. Regis Lhasa Resort

#1 of 297 Hotels in Lhasa
Certificate of Excellence
No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
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St. Regis Lhasa Resort
Best prices for: 1 room 1 guest
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Ranked #1 of 297 Hotels in Lhasa
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
bobben21 Stamford, CT
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247 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stamford, CT
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Tibet is awe inspiring and wonderous. After a long day of sightseeing, if you want to settle in a hotel that is sumptuous and fills the senses with the flavor of the city, then the St" Regis is for you. Walking distance to Yokang Monastery and the Bakhar Market and a short pedicab or taxi to all other must see... More 

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Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The overall structure makes it clear that it is a St Regis: unique architecture and decoration, spacious rooms, first-class sheets, tableware, lightning, toilet infra-strucutre. However, the operation still needs to improve a lot. It is tricky to review as we fully understand that it is irrealistic albeit arrogant to expect the same service and food offering as NYC's St Regis... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience at The St. Regis Lhasa Resort with us. We will share your experience with hotel team for future improvement, and we are looking forward to welcoming your next visit in soon future. Allow Me. More 

Sao Paulo, SP
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Mixed experience. The infrastructure is of the highest quality. The rooms are large, comfortable, clean and adequately equipped. Oddly, in a bathroom that is meant to be used by two people at the same time, they put a totally transparent glass door on the toilet closet… The carpet of the 5th floor’s hallway is all stained and releases a nauseating... More 

Was this review helpful? Yes 2
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience at The St. Regis Lhasa Resort with us. Regarding the buffet, we will share your experience with hotel team for future improvement, and we are looking forward to welcoming your next visit in soon future. Allow me. More 

surfers paradise
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

I'd been in Lhasa for a week, looking around and seeing sights. So I had already acclimatised to the altitude. I've been to four St Regis hotels in my life so far and I must say this one has the most exemplary service! I check and was very pleasant and I was escorted personally to the Everest suite. My jaw... More 

Was this review helpful? Yes 2
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow me! More 

Hong Kong, China
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 15, 2015

We booked the St. Regis in Lhasa on either end of a drive out to Mt. Everest. We spent three nights at the St. Regis on the front end and 1 night on the back end of our journey. Both stays were very pleasant! I am SPG Platinum, and this was recognized from the moment we arrived. We were upgraded... More 

Was this review helpful? Yes
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

Beautiful, quiet oasis of sophistication and Tibetan culture with wonderful gardens, landscaping, fountains, walking paths, artwork, and views of Potala Palace and the surrounding mountains. Very attentive staff with nice wine selection for dinner, ample and satisfying daily breakfast buffet with something for everyone. Our room was so quiet we didn't know if anyone else was on the same floor... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

Porto Santo Island, Portugal
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

Having stayed at many St. Regis around the world we do have our favorite : St. Regis Lhasa. Let me preface this review by saying that I rarely ever give out five star reviews, but the St. Regis Lhasa certainly deserves the rating. Staying here had been on my bucket list for a while, and it did not disappoint. Truly... More 

Was this review helpful? Yes 3
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

London
Contributor
19 reviews 19 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 24, 2015

I had an memorable stay at St Regis Lhasa. The room was very modern with a beautiful architecture and design . The new Director of F&B Nuno took very good care of us during our stay and in the last day we had the pleasure to met the new General Manager that give us some recommendations about places to visit... More 

Was this review helpful? Yes 4
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More 

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed February 19, 2015

The hotel is beautiful; huge room, new, modern, well designed. Great style, terrific architecture. Really rough service. I used points and upgraded to a bigger room and room was huge. The hotel was almost entirely empty while we were there so it was very quiet and peaceful. The spa/pool is a long walk and we were there in the winter... More 

Was this review helpful? Yes 3
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More 

Porto
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

Came for a short break second honeymoon and we were upgraded upon Check In into a Suite, good start… The room was huge, well furnished, fantastic view and nice “honeymoon” layout! The hotel has a great location, near Potala Palace, Tibet Museum, Zaki Temple, etc., etc. The staff is polite and discreet, the service warm and genuine. Loved the "Yan... More 

Was this review helpful? Yes 6
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More 

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