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All 296 Lhasa hotels

St. Regis Lhasa Resort

5.0 of 5 Resort   |   No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
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Ranked #2 of 296 Hotels in Lhasa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Qwelt Bangalore
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200 reviews from our community

Traveler rating
    119
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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  • Chinese (Simplified) first
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Bangalore
Top Contributor
187 reviews 187 reviews
82 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went to the restaurant Yan Ting, the Chinese restaurant located in this hotel on 24th Sept, 2014. Four Points Sheraton hotel ( where we stayed) suggested this place as the finest in Lhasa as we were searching for a place to go for dinner on this day which happened to be my wife' s birthday. St Regis was living... More

Was this review helpful? Yes
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for choosing to The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel service and Chinese restaurant. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed in this hotel 2 nights in October 2014. For money we paid for our stay we haven't receive service even close to our expectation. To our surprise the main problem with the staff wasn't even their level of English, it was a luck of hospitality. Couldn't use our SPG card, since we booked it through our agent, but... More

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. Please accept our sincere apologies for the lack of communication and basic services that we should have provided. We would appreciate if you can provide us with another opportunity to try the true. St. Regis service as we always believe in creating associate engagement and guest... More

Boyle Heights
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great property to stay it while in Lhasa. It is a huge compound with a beautiful spa and golden pool. The rooms are HUGE in size. More like a suite than a room with all the amenities you'd expect from a St. Regis property, right down to oxygen cans to help with altitude sickness (I think the... More

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words.We look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More

Poway, California, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We LOVE this hotel. While the staff might not speak a lot of English, they were friendly and did their best. This is Tibet......I have a feeling that finding English speaking staff is difficult. We loved our Villa....#1104. It is on the ground floor a beautiful garden with a very large reflection pond. The bathroom is huge and beautiful...did I... More

Was this review helpful? Yes 2
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had to change rooms. Could not use SPG gold status as travelled with a group. Initial appearance thought it was fantastic. Large well proportioned etc. one of the nicest layouts . However air conditioning not satisfactory and it was too warm. Also lack of English speaking staff makes it difficult. Commend personal butler Bruce Li who was very good. Service... More

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

My friend and I stayed for 4 nights at the St. Regis...Hate to write negative reviews but please take it as constructive feedback so you can improve because we love the St. Regis brand. In general, concierge & front desk are very short staffed. When we checked in, we had to wait for a long time (standing!). No welcome drinks... More

Was this review helpful? Yes 4
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 17, 2014 via mobile

I was amazed with the design of this resort, very artistic and a mixture of modern and antiques are so well combined. food is excellent and the bed is so perfect that you forget that you are in China !

Was this review helpful? Yes 4
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me. More

Hong Kong, China
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2014

This trip was unplanned...we firstly book at Shangri-La for 5 nights but checked out the next day. Very disappointed with the SERVICE!!!, the hospitality....the room has funny smell of fish...anyway we moved to St. Regis Lhasa simply because of the review we read from all sources... What can I say.....no words can describe the experienced we had at St. Regis.... More

Was this review helpful? Yes 4
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me. More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 11, 2014

Its a beautiful hotel with Tibetian decor, spacious, clean and comfortable with a view of Patola Palace. From the moment we arrived, we were greeted warmly and they attend to our needs almost immediately. Our dining experience was great with food food and service. We know there were a few bad reviews on this website about what to expect, however... More

Was this review helpful? Yes 5
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me. More

Beijing
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 11, 2014

A great hotel!! The staff from check in to check out was outstanding. One of my best hotel experiences. The room was comfortable and very nice!! We used the lobby lounge for meetings and the service was excellent. Truly a 6 star hotel! I hear from the staff that they have new management; well done!

Was this review helpful? Yes 5
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me. More

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Additional Information about St. Regis Lhasa Resort

Address: No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
Phone Number:
Location: China > Tibet > Lhasa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — St. Regis Lhasa Resort 5*
Number of rooms: 162
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Also Known As:
St. Regis Lhasa Hotel Lhasa
St. Regis Lhasa Resort Tibet

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