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All 296 Lhasa hotels

St. Regis Lhasa Resort

5.0 of 5 Resort   |   No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
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St. Regis Lhasa Resort
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Ranked #2 of 296 Hotels in Lhasa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Wendyliha
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211 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

I would say it's the best hotel in the world, friendly staff, excellent management like the hotel manager Felix extremly amazing. Everybody in the hotel did a such welcome for us and the top service, nice hotel facilites, great food. I couldn't feel better anymore for staying there. Unforgetale. WOW!!!1

Was this review helpful? Yes 1
Beijing, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW

Really blown away! Great hotel in amazing location. Service was surprisingly good, perhaps because the hotel was quite empty due to cold weather. We still thoroughly enjoy our stay. An unforgivable romantic long weekend!! Can't wait to return during summer and explore the area a little more.

Was this review helpful? Yes 1
Caceres, Spain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed today NEW

Just arrived back form Lhasa and no doubts is the best Hotel in Tibet. High quality food and the service is very friendly. The rooms are spacious and very confortable. Everything you can expect form the St.Regis standards.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I am glad to been in such lovely hotel with best service. The rooms are very comfortable and very tidy and clean. The quality of costumer service was very friendly and helpfull Definitely I will back again and also I recommend who haven't been in there to try because will not regret a such lovely place to enjoy. Annah

Was this review helpful? Yes 1
Nanjing, China
1 review
1 of 5 stars Reviewed 1 week ago

I stayed here in November 2014 for 7 nights. Overall I had a very interesting time in Lhasa. However, I am compelled to give this hotel a 1-star review, because of the smoking situation. First of all, when I checked in, I was informed that there were no non-smoking rooms available, although I had specifically requested this when booking over... More 

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Contributor
15 reviews 15 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

It is currently 1 am and my girlfriend is having high altitude sickness. I've called the front desk, butler service, non stop for half an hour. Even pressed the emergency button that is in the room. No pick up no response. This is a new level of horrible service. I got a upgrade to the suite as an Spg platinum... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. We appreciate the constructive feedback from you and we sincerely apologise for the inconsistent level of service upon your check in. The Hotel is looking into extensive training to ensure that we continue to deliver the bespoke hospitality experiences to all of our guests. We will... More 

Herzaliya
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

As part of trip to China another call was Lhassa, Tibet. We stayed in the St Regis where we were warmly greeted. The accommodation was truly magnificent as was the service. Strongly recommend that one should join the Starwood Group to obtain fantastic rates.

Was this review helpful? Yes 2
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me More 

Geneva
Top Contributor
80 reviews 80 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 18, 2014

The hotel is stunning in its location, and wonderful view of the Portala. The rooms are large and airy, and have all amenities. That's the good side. However, the basic language skills of all but a few of the staff make any request a trial (those that stand out for great service (and knowledge of English) are the F&B Manager... More 

Was this review helpful? Yes 3
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. Please accept our sincere apologies for the lack of communication and basic services that we should have provided. We will continue to use guest’s feedback as our training tool for us to further improve our service excellence. We are looking forward to your next visit. Allow... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 17, 2014 via mobile

I was surprised when I entered the room. Never thought that it could be that huge. The bed was comfortable. The sitting area was set up with huge sofa. The study area was cosy, with photos on the wall. The shower and toilet were separated. The pool was grand but I don't find it ideal for swimming though the water... More 

Was this review helpful? Yes 2
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

bruxelles
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 3, 2014

a wonderful hotel overlooking potala palace. wonderful service, very good restaurants, the spa is fantastic although is just open starting at 9.30/10.00 am. rooms are spacious, beds are comfrtables and you also get oxygen bottles in case you feel seek!

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel service, restaurants, rooms and Spa! We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs... More 

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Additional Information about St. Regis Lhasa Resort

Address: No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
Location: China > Tibet > Lhasa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — St. Regis Lhasa Resort 5*
Number of rooms: 162
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Also Known As:
St. Regis Lhasa Hotel Lhasa
St. Regis Lhasa Resort Tibet
Hotel Style:
#1 Top resorts Hotel in Lhasa
#1 Luxury Hotel in Lhasa
#10 Best Value Hotel in Lhasa

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