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St. Regis Lhasa Resort

#2 of 298 Hotels in Lhasa
Certificate of Excellence
No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
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St. Regis Lhasa Resort
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Ranked #2 of 298 Hotels in Lhasa
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
camuche123 Carrieres-sur-Seine, France
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269 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Scottsdale
Level Contributor
513 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

While the hotel and rooms are very nice we had really terrible experiences at check in both times we stayed a few days apart. First of all nobody could speak English well. I realize that I'm in a foreign country but this is supposedly an American five star chain so it's reasonable to expect that at least one person can... More 

Was this review helpful? Yes 1
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Warm greetings from the "Roof of the World"! I would like to opportunity to thank you for providing us with feedback regarding your recent stay with us. With regard to your comments, our sincerest apologies for your experiences. As a result of your comments we are planning a series of re-training programs for our staff, re-looking at our arrangements when... More 

Carrieres-sur-Seine, France
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice property in the heart of Lhasa ; perfectly located nearby all tourists attractions. Staff is very attentive and management is constantly around. Tony the concierge dis a great job on handling my flight change and went the extra mile by taking me out for diner at a local restaurant. Do not look for any other five stars hotel... More 

Was this review helpful? Yes 4
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Thank you so much for your very thorough and detailed review. I am happy that you did enjoy your stay with us and I would like to thank for your constructive feedback. I hope we will be able to welcome you back to Lhasa, and the St. Regis Lhasa Resort in the future again. Yours sincerely, More 

Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Guys and girls this is a third world occupied country!! Yes the level of service is not as you'd expect from the american version of the Regis, however I think everyone needs to take a step back and realise you are not in 'Kansas anymore toto'. The food , such as a past reviewers asparagus salad, is mostly produce imported... More 

Was this review helpful? Yes 7
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Thank you so much for your very thorough and detailed review. I am happy that you did enjoy your stay with us and I would like to thank for your constructive feedback. I hope we will be able to welcome you back to Lhasa, and the St. Regis Lhasa Resort in the future again. Yours sincerely, More 

Cardiff, Wales, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will start with the positive points. The beds are amazingly comfortable as are the pillows. The design of the rooms is spectacular – huge area accommodating super king-size bed and walk-in open plan bathroom with deep bath and wet room. However – or maybe this should be a … But: there are many problems with the hotel, the first... More 

Was this review helpful? Yes 2
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Warm greetings from the "Roof of the World"! I would like to opportunity to thank you for providing us with feedback regarding your recent stay with us. With regard to your comments, our sincerest apologies for your experiences. As a result of your comments we are planning a series of re-training programs for our staff, re-looking at our arrangements when... More 

Los Angeles, California
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On pictures it looks like very nice place, don't believe. Hotel was constructed like a maze, when you go any place you can't find your way back, very dark and narrow corridors,long walkways, in order to go to the spa we had to go threw many buildings and doors and walkways, so never went there again. Air conditioning.... it doesn't... More 

Was this review helpful? Yes 1
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Warm greetings from the "Roof of the World"! I would like to opportunity to thank you for providing us with feedback regarding your recent stay with us. With regard to your comments, our sincerest apologies for your experiences. As a result of your comments we are planning a series of re-training programs for our staff, re-looking at our arrangements when... More 

Abu Dhabi, United Arab Emirates
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The best hotel in Lhasa Tibet, perfect location, the rooms were very clean as well the amenities. The staff were very friendly and were always there to assist in every way and did ensure we all enjoyed our stay. The hotel has a perfect location from which you a very clear view of the Potala Palace. The restaurant was excellent... More 

Was this review helpful? Yes 2
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Thank you so much for your very thorough and detailed review. I am happy that you did enjoy your stay with us and I would like to thank for your constructive feedback. I hope we will be able to welcome you back to Lhasa, and the St. Regis Lhasa Resort in the future again. Yours sincerely, More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

100 % disappointed with everything about this hotel. Very slow service, took over 45 minutes to check in a group of 8 into 4 rooms. Took over 2-3 hours to scan and copy our passports. Hotel is a long dark labyrinth of rooms, far from main areas. Lower level rooms are very dark and obstructed by trees. Higher floors in... More 

Was this review helpful? Yes 1
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Warm greetings from the "Roof of the World"! I would like to opportunity to thank you for providing us with feedback regarding your recent stay with us. With regard to your comments, our sincerest apologies for your experiences. As a result of your comments we are planning a series of re-training programs for our staff, re-looking at our arrangements when... More 

Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a week of hard core travel around Tibet, we treated ourselves to one last night at the St Regis. Sumptous room, biggest hotel bathroom we have ever stayed in! Great spa and pool, food in the restaurants was excellent. The bar (Decanter) has one of the best views in the world - we arrived at dusk and looked out... More 

Was this review helpful? Yes 3
Shanghai, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 20, 2015

By far the best hotel in Lhasa with huge luxury rooms and great views of the Potala Palace. A few minor issues such as layout: it is difficult to find your way around the hotel. For example the Tibetan Restaurant on the 3rd floor is well signposted but didn't exist, and the rooftop bar on the 6th floor DOES exist... More 

Was this review helpful? Yes 3
Shanghai, China
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 19, 2015

The St. Regis has a beautiful location with an excellent view of the Potala palace. We were not staying at the Hotel but decided to come and have a nice dinner to celebrate a successful trip through Tibet. The hotel restaurant did not meet St. Regis quality and service by any means. In fact, it felt as if we were... More 

Was this review helpful? Yes 2
拉萨瑞吉度假酒店, Gueat Service Manager at St. Regis Lhasa Resort, responded to this review

Warm greetings from the "Roof of the World"! I would like to opportunity to thank you for providing us with feedback regarding your recent stay with us. With regard to your comments, our sincerest apologies for your experiences. As a result of your comments we are planning a series of re-training programs for our staff, re-looking at our arrangements when... More 

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