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All 296 Lhasa hotels

St. Regis Lhasa Resort

5.0 of 5 Resort   |   No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
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Ranked #2 of 296 Hotels in Lhasa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
RocketmanGeneva Geneva
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203 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva
Top Contributor
79 reviews 79 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is stunning in its location, and wonderful view of the Portala. The rooms are large and airy, and have all amenities. That's the good side. However, the basic language skills of all but a few of the staff make any request a trial (those that stand out for great service (and knowledge of English) are the F&B Manager... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was surprised when I entered the room. Never thought that it could be that huge. The bed was comfortable. The sitting area was set up with huge sofa. The study area was cosy, with photos on the wall. The shower and toilet were separated. The pool was grand but I don't find it ideal for swimming though the water... More 

Was this review helpful? Yes
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

bruxelles
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

a wonderful hotel overlooking potala palace. wonderful service, very good restaurants, the spa is fantastic although is just open starting at 9.30/10.00 am. rooms are spacious, beds are comfrtables and you also get oxygen bottles in case you feel seek!

Was this review helpful? Yes
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel service, restaurants, rooms and Spa! We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs... More 

Bangalore
Top Contributor
192 reviews 192 reviews
83 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to the restaurant Yan Ting, the Chinese restaurant located in this hotel on 24th Sept, 2014. Four Points Sheraton hotel ( where we stayed) suggested this place as the finest in Lhasa as we were searching for a place to go for dinner on this day which happened to be my wife' s birthday. St Regis was living... More 

Was this review helpful? Yes
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for choosing to The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel service and Chinese restaurant. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel 2 nights in October 2014. For money we paid for our stay we haven't receive service even close to our expectation. To our surprise the main problem with the staff wasn't even their level of English, it was a luck of hospitality. Couldn't use our SPG card, since we booked it through our agent, but... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. Please accept our sincere apologies for the lack of communication and basic services that we should have provided. We would appreciate if you can provide us with another opportunity to try the true. St. Regis service as we always believe in creating associate engagement and guest... More 

Boyle Heights
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 14, 2014

This is a great property to stay it while in Lhasa. It is a huge compound with a beautiful spa and golden pool. The rooms are HUGE in size. More like a suite than a room with all the amenities you'd expect from a St. Regis property, right down to oxygen cans to help with altitude sickness (I think the... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words.We look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More 

Poway, California, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 9, 2014

We LOVE this hotel. While the staff might not speak a lot of English, they were friendly and did their best. This is Tibet......I have a feeling that finding English speaking staff is difficult. We loved our Villa....#1104. It is on the ground floor a beautiful garden with a very large reflection pond. The bathroom is huge and beautiful...did I... More 

Was this review helpful? Yes 2
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 9, 2014

Had to change rooms. Could not use SPG gold status as travelled with a group. Initial appearance thought it was fantastic. Large well proportioned etc. one of the nicest layouts . However air conditioning not satisfactory and it was too warm. Also lack of English speaking staff makes it difficult. Commend personal butler Bruce Li who was very good. Service... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 22, 2014

My friend and I stayed for 4 nights at the St. Regis...Hate to write negative reviews but please take it as constructive feedback so you can improve because we love the St. Regis brand. In general, concierge & front desk are very short staffed. When we checked in, we had to wait for a long time (standing!). No welcome drinks... More 

Was this review helpful? Yes 4
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More 

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 17, 2014 via mobile

I was amazed with the design of this resort, very artistic and a mixture of modern and antiques are so well combined. food is excellent and the bed is so perfect that you forget that you are in China !

Was this review helpful? Yes 4
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me. More 

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Additional Information about St. Regis Lhasa Resort

Address: No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
Phone Number:
Location: China > Tibet > Lhasa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — St. Regis Lhasa Resort 5*
Number of rooms: 162
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Also Known As:
St. Regis Lhasa Hotel Lhasa
St. Regis Lhasa Resort Tibet
Hotel Style:
#1 Luxury Hotel in Lhasa
#1 Top resorts Hotel in Lhasa
#12 Best Value Hotel in Lhasa

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