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St. Regis Lhasa Resort

#1 of 297 Hotels in Lhasa
Certificate of Excellence
No.22 Jiangsu Road, Chengguan District, Lhasa 850000, China
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St. Regis Lhasa Resort
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Ranked #1 of 297 Hotels in Lhasa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
gfiore62 Sao Paulo, SP
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244 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
1 review
3 of 5 stars Reviewed 2 days ago NEW

Mixed experience. The infrastructure is of the highest quality. The rooms are large, comfortable, clean and adequately equipped. Oddly, in a bathroom that is meant to be used by two people at the same time, they put a totally transparent glass door on the toilet closet… The carpet of the 5th floor’s hallway is all stained and releases a nauseating... More 

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surfers paradise
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'd been in Lhasa for a week, looking around and seeing sights. So I had already acclimatised to the altitude. I've been to four St Regis hotels in my life so far and I must say this one has the most exemplary service! I check and was very pleasant and I was escorted personally to the Everest suite. My jaw... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow me! More 

Hong Kong, China
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the St. Regis in Lhasa on either end of a drive out to Mt. Everest. We spent three nights at the St. Regis on the front end and 1 night on the back end of our journey. Both stays were very pleasant! I am SPG Platinum, and this was recognized from the moment we arrived. We were upgraded... More 

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The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

Beautiful, quiet oasis of sophistication and Tibetan culture with wonderful gardens, landscaping, fountains, walking paths, artwork, and views of Potala Palace and the surrounding mountains. Very attentive staff with nice wine selection for dinner, ample and satisfying daily breakfast buffet with something for everyone. Our room was so quiet we didn't know if anyone else was on the same floor... More 

Was this review helpful? Yes 1
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

Porto Santo Island, Portugal
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

Having stayed at many St. Regis around the world we do have our favorite : St. Regis Lhasa. Let me preface this review by saying that I rarely ever give out five star reviews, but the St. Regis Lhasa certainly deserves the rating. Staying here had been on my bucket list for a while, and it did not disappoint. Truly... More 

Was this review helpful? Yes 3
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Thank you for choosing to stay at The St. Regis Lhasa Resort and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the needs and requests. Thanks so much again for... More 

London
Contributor
19 reviews 19 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 24, 2015

I had an memorable stay at St Regis Lhasa. The room was very modern with a beautiful architecture and design . The new Director of F&B Nuno took very good care of us during our stay and in the last day we had the pleasure to met the new General Manager that give us some recommendations about places to visit... More 

Was this review helpful? Yes 4
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More 

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed February 19, 2015

The hotel is beautiful; huge room, new, modern, well designed. Great style, terrific architecture. Really rough service. I used points and upgraded to a bigger room and room was huge. The hotel was almost entirely empty while we were there so it was very quiet and peaceful. The spa/pool is a long walk and we were there in the winter... More 

Was this review helpful? Yes 2
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More 

Porto
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

Came for a short break second honeymoon and we were upgraded upon Check In into a Suite, good start… The room was huge, well furnished, fantastic view and nice “honeymoon” layout! The hotel has a great location, near Potala Palace, Tibet Museum, Zaki Temple, etc., etc. The staff is polite and discreet, the service warm and genuine. Loved the "Yan... More 

Was this review helpful? Yes 6
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2015 via mobile

This was a really epic holiday! We had a lovely week there. I thought the Staff, People were all lovely. If you are looking for a luxury, relaxing, even a romantic holiday, this is the place to go. I will look forward to coming again soon.

Was this review helpful? Yes 8
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More 

Lisbon, Portugal
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2015

I visited Lhasa with friends and stay in St. Regis Lhasa Resort. It was amazing, and I look forward to come back! Everything was brilliant.. The room’s very comfortable luxury, the service are excellent, great people… Always with a smile :) the experience was extremely very nice. Recommend it to everyone.

Was this review helpful? Yes 11
The_St_Regis_Lhasa, Manager at St. Regis Lhasa Resort, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at The St. Regis Lhasa Resort in the future. Allow Me! More 

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