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Crowne Plaza Nanjing Hotel & Suites

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No.89 Hanzhong Road, Baixia District, Nanjing 210029, China
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Crowne Plaza Nanjing Hotel & Suites
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362 Reviews from our TripAdvisor Community

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Kuusisto
Level Contributor
84 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is typical Crowne Plaza hotel. Everything is in order and works well. Rooms are nice for short business trips. Location is quite ok and so is breakfast. There is nothing I can complain, but nothing I will tell to my granchildren when I have them.

Helpful?
Thank Tonnionni
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. Thank you for taking time out of your busy day to leave us a candid review. We truly value your comments to further improve our services and standards. It is our pleasure to serve you, warmly welcome back again! More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

On arrival at the hotel I was greeted by the usual concierge who recognised me after previous visits. This is not the first time he has done so with often 6 months or more in between stays in this hotel. Sadly I did not get his name but he was, as always incredibly helpful and an asset to your team.... More 

Helpful?
Thank Sean O
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing.We are very happy that you enjoy your staying here! We are located in the downtown. Many shopping malls and supermarkets just next to us. The metro station Xinjiekou just 1 minutes walk from our hotel. The historic spots like ChaoTian Palace, The Presidential Palace will... More 

Lommel, Belgium
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 21, 2015

location is very good if you want to be in the city of Nanjing. very close (5 min walk) of the crossing station of the metro's. Close to all big malls and in the neighbourhood you can find everything. The hotel is normal. Was great 7 years ago. Now there are much more lux. hotels for the same price but... More 

Helpful?
Thank Koen B
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. We are located in the downtown. Many shopping malls and supermarkets just next to us. The metro station Xinjiekou just 1 minutes walk from our hotel. The historic spots like ChaoTian Palace, The Presidential Palace will take you about 15 minutes walk. I would like... More 

N. California
Level Contributor
134 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed November 1, 2015

Clean, comfortable, but dated. Overall not bad for one night, but if staying for extended stay on business I would look to upgrade, perhaps to something closer to the old town area with more history or simply higher tier chain hotel.

Helpful?
Thank CL5309
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Toronto, Canada
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 21, 2015

I stayed here for one night on a recent business trip. In my experience, the hotel offered good value for money. It is situated in a 53-storey high-rise, The building is tall and thin, so the number of rooms on each floor is limited. My room was on the 46th floor. The room and bathroom were clean and well-equipped. The... More 

Helpful?
Thank Phillip R
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. We are very happy that you enjoy your staying here! It is our pleasure to serve you, warmly welcome back again! More 

Biella, Piemonte, Italy
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 14, 2015

Old style hotel, situated in the city centre of NanJing. Good location both for stay and position. Room was clean, with a Wi-Fi service included in the rate. Staff is kind, breakfast included in the room fare. The only issue was the noise, even if my room was at 39th floor. My opinion, overall, is good and I would recommend... More 

Helpful?
Thank Andrea R
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the noise. You could make the reservation with over 39th floor for more quite room, We hope for the opportunity to make this up to you the next time you are in the area. Sincerely More 

Shanghai, China
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed June 17, 2015

I had to stay here because it was close to my office. But I'd avoid it next time. I don't why all the other reviewers say its good. Like all CPs, this is as confused as any other CP. This CP is old, gaudy with alot of gold decor that screams the 80s. Rooms are dark wood with gold trimmings,... More 

Helpful?
Thank Lotusyll
CPNJ2001, 经理 at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. I would like to offer a sincere apology. I apologize for any inconvenience that you have experienced. Because customer service is very important to us, I will forward your concern to the administration and supervision authorities of the hotel and our Guest Relations Department.we would... More 

Nanjing, China
1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

We stayed at the Crowne Plaza during the Youth Olympic games. All the Staff were very friendly and helpful and the breakfast was wonderful. Our room was lovely, and perfectly made every day. We stayed on the 52nd (i think) floor and there was absolutely no noise pollution. We had a very noisy neighbour for one night, but that was... More 

Helpful?
Thank HeidiBlue
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. We are very happy that you enjoy your staying here, It is our pleasure to serve you! Once again, thank you for your precious time and we do look forward to welcoming you back again during your next trip. More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

Nice hotel with excellent connectivity through metro. Good views from the room. Comfortable bed with nice shower. The breakfast buffet spread was very nice and the room service I ordered was good too. Had a bit of trouble finding the entrance of the hotel which is the only negative point about this hotel.

Helpful?
Thank IshanPDethe
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. We are very happy that you enjoy your staying here! Yes, We are located in the downtown. Many shopping malls and supermarkets just next to us. The metro station Xinjiekou just 1 minutes walk from our hotel. The historic spots like ChaoTian Palace, The Presidential... More 

Singapore
Level Contributor
201 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

The hotel seems has been around for sometime as you can see the infrastructure has worn out quite a bit. Check in time is longer than satisfactory. Rooms are reasonably comfortable. Breakfast selection not fantastic, but the cooking are good. Overall good enough for a comfortable stay.

Helpful?
1 Thank Jeremy G
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Thank you! More 

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