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Crowne Plaza Nanjing Hotel & Suites

4.0 of 5
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No.89 Hanzhong Road, Baixia District, Nanjing 210029, China
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1 room 1 guest
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346 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shanghai, China
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed June 17, 2015

I had to stay here because it was close to my office. But I'd avoid it next time. I don't why all the other reviewers say its good. Like all CPs, this is as confused as any other CP. This CP is old, gaudy with alot of gold decor that screams the 80s. Rooms are dark wood with gold trimmings,... More 

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CPNJ2001, 经理 at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. I would like to offer a sincere apology. I apologize for any inconvenience that you have experienced. Because customer service is very important to us, I will forward your concern to the administration and supervision authorities of the hotel and our Guest Relations Department.we would... More 

Nanjing, China
1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

We stayed at the Crowne Plaza during the Youth Olympic games. All the Staff were very friendly and helpful and the breakfast was wonderful. Our room was lovely, and perfectly made every day. We stayed on the 52nd (i think) floor and there was absolutely no noise pollution. We had a very noisy neighbour for one night, but that was... More 

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CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. We are very happy that you enjoy your staying here, It is our pleasure to serve you! Once again, thank you for your precious time and we do look forward to welcoming you back again during your next trip. More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

Nice hotel with excellent connectivity through metro. Good views from the room. Comfortable bed with nice shower. The breakfast buffet spread was very nice and the room service I ordered was good too. Had a bit of trouble finding the entrance of the hotel which is the only negative point about this hotel.

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CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. We are very happy that you enjoy your staying here! Yes, We are located in the downtown. Many shopping malls and supermarkets just next to us. The metro station Xinjiekou just 1 minutes walk from our hotel. The historic spots like ChaoTian Palace, The Presidential... More 

Shanghai, China
Level Contributor
175 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed February 23, 2015

The hotel seems has been around for sometime as you can see the infrastructure has worn out quite a bit. Check in time is longer than satisfactory. Rooms are reasonably comfortable. Breakfast selection not fantastic, but the cooking are good. Overall good enough for a comfortable stay.

Was this review helpful? Yes 1
CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Thank you! More 

Shanghai Region, China
Level Contributor
133 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed January 21, 2015

I stayed in the Crowne Plaza during my visit to Nanjing. The location of the Hotel is great for shopping and entertainment. The lobby area as always is epic as you walk in! However the Rooms are tired looking and could do with refreshing. In my view it was comfortable for 1 Night, but any longer would have been a... More 

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CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & Suites, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing.We truly value your comments to further improve our services and standards, to make you and all the guest would enjoying staying here.we would hope that you would give us another chance to make your stay as best as it can be. Thank you for your... More 

Shanghai, China
Level Contributor
786 reviews
266 hotel reviews
common_n_hotel_reviews_1bd8 1,953 helpful votes
3 of 5 stars Reviewed December 24, 2014

We last stayed in the hotel in 2010. Back then, it was pretty poor. Happily it has improved, but it is still just an average hotel. Since 2010, the rooms have been renovated and service has mostly gotten better. However, the hotel still seems dated, and a lack of English can be a problem. We also felt the club lounge... More 

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Suzhou, China
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 17, 2014

The Crowne Plaza is well situated near the entrance to a subway station which will enable you to conveniently get around the city and out to purple mountain (which is only a few stops away). The rooms were large and well appointed, the breakfast menu was extensive. Be warned, it is not immediately apparent where to find check-in, because the... More 

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Bangor, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 8, 2014

Disappointing. Otherwise pleasant room, but rancid drains in bathroom filled the whole room with a constant sewer-like smell. Really not what you expect from an international chain, and at this price. Decent breakfast, but nothing special.

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Shenzhen, China
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 23, 2014

Stayed here for three days; it took us ~40 minutes / ~140 RMB to get here from Lukou airport Pros: - Perfect central location - just a few minutes walk from several malls, around 10 minutes walk from decent expat-owned restaurants (Studio21 and Selección Española). All of the tourist attractions can be easily reached by subway in just 10-20 minutes... More 

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Frankfurt, Germany
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 12, 2014

This hotel is primarily about its central location. The rooms are decent and clean but nothing special and the whole hotel is a little aged but still o.k. It is your classic inner city business hotel and for that it is a very good value for money. The breakfast buffet was very nice with a lot of options for all... More 

Was this review helpful? Yes 1
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