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All 1,401 Nanjing hotels

Hilton Nanjing

5.0 of 5 Hotel   |   No.100 Jiangdong Middle Road, Nanjing 210019, China
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Hilton Nanjing
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Ranked #2 of 1,401 hotels in Nanjing
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Ahkow C Hong Kong, China
  • Reviews (132)
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132 people have reviewed this hotel

Traveler rating
    72
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12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Shanghai
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed yesterday NEW

Front desk staff are very poorly trained. Very inefficient in checking-in. No smiles. Allocated me a room wherein the air-conditioner does not work at all! Caution: a corner room on any floor may have a longer length of air-conditioning tubes that therefore (they claimed so) will not function properly. I hardly believed such a lame excuse they found and tried... More

Was this review helpful? Yes
Hong Kong, China
Top Contributor
56 reviews 56 reviews
15 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights and really was deeply impressed by this fantastic hotel, big and elegant lobby with supremely helpful and professional staffs, the room was perfectly equipped with modern amenities, also clean and spacious, breakfast buffet was one of the best I have ever tasted, almost contains everything you could think of to eat, room price is... More

Was this review helpful? Yes 3
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Was misinformed by the staff regarding the membership application and Asiamiles accumulation. Spent a lot of time on it but ended up no miles credited while the staff told me I can change my point preference any time to get the miles credited. Wrote complaint letter to the general manager and the customer service, but not resolved. They claimed they... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review on Trip Advisor. We are truly delighted to know that you had stayed with us at Hilton Nanjing. We put a lot of focus on training our employees to ensure an outstanding experience to our guests and your comments are valuable. Regarding the issue of membership application... More

Shanghai
Top Contributor
84 reviews 84 reviews
73 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel with a great big lobby. Staff was friendly including F&B head (was even waiting in lobby to greet customers in the morning after breakfast) and Connie in executive lounge. I was particularly impressed with the executive lounge staff for being very proactive and getting my egg white omelet order correct (this has been a challenge in China as... More

Was this review helpful? Yes
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

Nanjing, China
1 review
4 of 5 stars Reviewed 4 weeks ago

Compared with my first Hilton experience in 2006 in Shenzhen, the one in Nanjing Hilton is much better. I love the lobby and the room, but there are many to be improved. Hopefully my next Hilton experience is better than this one.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

Shanghai, China
1 review
5 of 5 stars Reviewed March 4, 2014

Wonderful stay at Nanjing Hilton, great location, convenient public transportation. Great Amenities. Ideal for business trip as well as personnal travel. A lot of choices for breakfast. room is big and clean. Shower is comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

Shanghai, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

The hotel offers good service and very friendly staff, unfortunately is the sports bar not open yet... The staff is very helpful and attentive to your needs. Breakfast is awesome Location is a bit away from City Center, budget 30 minutes by Taxi in the morning, rather book a taxi in advance not that easy always to get taxi

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

Beijing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

Husband and I spent the Lunar new Year vacation on Hilton NanJing, And I really enjoyed the time in Executive floor, super service of the girls in the lounge.The bed is very comfortable, I asked the operator to deliver 2 bottles water the first day for sightseeing tour and the second day, there was more bottles set up in room.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

shanghai, China
1 review
5 of 5 stars Reviewed February 5, 2014

The equipment in the room is very good, such as shower, big TV. Service quality is good, internet speed is high. The dinng envirment at 26 floor is good. Next to the hotel is a shopping mall with 2 minutes walking.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

Shanghai, China
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 5, 2014

We recently stayed at Hilton Nanjing for 2 nights and were delighted by their service. First of all, most of the staff can understand and speak reasonably good english and always greet their guests with a smile. We were particularly very impressed with their Indian Chef Rafith Shaikh, who went out of his way to make our stay special. Considering... More

Was this review helpful? Yes
JosephZitnik, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More

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Additional Information about Hilton Nanjing

Address: No.100 Jiangdong Middle Road, Nanjing 210019, China
Phone Number:
Location: China > Jiangsu > Nanjing
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #2 of 1,401 hotels in Nanjing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Nanjing 5*
Official Description (provided by the hotel):
Admire the Chinese-inspired surrounds of Hilton Nanjing with traditional dragons and plum blossom appliqué adorning inside rooms and hotel public area. Situated in Jianye District, the hotel is part of the Wanda Plaza which houses luxury shopping, expansive malls, entertainment facilities and office towers. The hotel is just a 10-minute drive from city center, 40-minute from Nanjing Lukou International Airport and 20-minute from South Railway Station (Chinese High Rail). Reach the Olympic Sports Center and the International Exposition Center in five minutes and two-minute walk from the nearest metro station. Hilton Nanjing owns 355 rooms in total including 19 suites. One 12,917 sq ft. ballroom with the other 6 function rooms and a business center to meet the marketing needs. A fitness center with a 24-hr professional gym and a 5,382 sq ft. indoor heated swimming pool. Treat yourself to a treatment at the beauty salon or relax in one of six unique food and beverage venues. From Chinese cuisine to Western favorites, there are culinary options to suit every occasion at the Hilton Nanjing. ... more   less 
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#1 Luxury Hotel in Nanjing #1 Business Hotel in Nanjing #2 Family Hotel in Nanjing #75 Best Value Hotel in Nanjing
Hotel Class
Official Description (provided by the hotel)
Admire the Chinese-inspired surrounds of Hilton Nanjing with traditional dragons and plum blossom appliqué adorning inside rooms and hotel public area. Situated in Jianye District, the hotel is part of the Wanda Plaza which houses luxury shopping, expansive malls, entertainment facilities and office towers. The hotel is just a 10-minute drive from city center, 40-minute from Nanjing Lukou International Airport and 20-minute from South Railway Station (Chinese High Rail). Reach the Olympic Sports Center and the International Exposition Center in five minutes and two-minute walk from the nearest metro station. Hilton Nanjing owns 355 rooms in total including 19 suites. One 12,917 sq ft. ballroom with the other 6 function rooms and a business center to meet the marketing needs. A fitness center with a 24-hr professional gym and a 5,382 sq ft. indoor heated swimming pool. Treat yourself to a treatment at the beauty salon or relax in one of six unique food and beverage venues. From Chinese cuisine to Western favorites, there are culinary options to suit every occasion at the Hilton Nanjing. ... more   less 
Number of rooms
355

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