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Hilton Nanjing

#14 of 1,605 Hotels in Nanjing
Certificate of Excellence
5.0 of 5
Hotel website
No.100 Jiangdong Middle Road, Nanjing 210019, China
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25% Off & Free Wifi
Hilton Nanjing
Best prices for: 1 room 1 guest
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Ranked #14 of 1,605 Hotels in Nanjing
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
JimD3 Downingtown, Pennsylvania
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200 Reviews from our TripAdvisor Community

Traveler rating
    100
    64
    25
    4
    7
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16
20
7
112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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  • Chinese (Simplified) first
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Downingtown, Pennsylvania
Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel has a welcoming staff it is ideally located next to the mall and plenty of restaurants within walking distance. The rooms are clean and the general environment is welcoming. The breakfast buffet has a great variety and is every tasty. Coffee could be hotter but not much else to complain about breakfast. If you're a burger junky I... More 

Review collected in partnership with Hilton Hotels & Resorts

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1 review
4 of 5 stars Reviewed May 12, 2015

The hotel was very nice, good morning buffet, and located in an area with many restaurants and shops within a few steps. The downside for me was the A/C was turned off at night. Perhaps it was a government policy....I'm not sure....but it marred an otherwise very nice stay.

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Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 6, 2015

Both the service and facilities fell short of my expectation . The staff couldnt find my name when i checked in , the basin drainage didnt work until i called someone to fix , and afterall , i couldnt get free wifi access. I know it may not be fair to compare to Waldorf under the same group , but... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had your recent stay with us. But some disappointed with our associates level of service as well as with the facilities available at the hotel. We put a lot of focus on training our employees to ensure an outstanding experience to... More 

Leuven, Belgium
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 3, 2015

This is the hotel where they put most international participants at congresses. It is a modern Hilton in a good location. There are nice restaurants around the mall; also cheap Chinese fast food restaurants and even an excellent fresh bakery. The rooms are well-sized with well-equipped bathroom. But we had to ask twice for another room because the AC did... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Barcelona, Spain
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 17, 2015

Stayed in this hotel on business for the 3rd time. Rooms are quite clean and comfortable. The Executive Floor is though quite small and breakfast is not really worth it, better to eat in the ADD on LV1. Service though is quite good. Had dinner in the ADD and was a big improvement from 2 years ago, great variety of... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Shanghai, China
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 16, 2015

Modern Hilton property in good location. There is a large shopping mall with an Imax next to the hotel. The Concierge staff deserves praise for their extra efforts. They compare well to their colleagues at other Hiltons. Only downside: The Hilton chain charges through the nose for both wired and wifi Internet unless you are a gold member, which requires... More 

Was this review helpful? Yes 1
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Nanjing, China
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 12, 2015

This is wear they put most expats when you come to visit Nanjing for the first time. It looks and feels very American and the service was great. The room was very clean and nice. The air worked great most hotels here in the summer the air doesn't work so well. The hotel is located next to a great mall... More 

Was this review helpful? Yes 1
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Singapore, Singapore
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 28, 2015

Good location, with shopping mall and shop lots next to it. Subway is just 3 minutes away. Room is clean, spacious, comfortable and well decorated. Bathroom is huge with a bathtub and adjustable screen so you can watch TV while soaking (volume adjustable inside bathroom). Normal and rain shower head are also available. The shower drainage seemed to be a... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Nanjing, China
1 review
3 of 5 stars Reviewed February 22, 2015

Hilton Nanjing was the hotel I stayed more than one month in 2012; at that time, it was new and in perfect condition. I enjoyed it very much, including excellent room condition, nice breakfast buffet, warm-water swimming pool, as well as excellent service. It was a wonderful time to me and my wife. This year, my wife and I wished... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had your recent stay with us. But some disappointed with our associates level of service as well as with the facilities available at the hotel. We put a lot of focus on training our employees to ensure an outstanding experience to... More 

St. Louis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

Excellent experience. Convenient shopping across the street in a huge mall. Access to subway system in the same complex as the hotel. Helpful and attentive staff. Great in-hotel facilities including wonderful restaurants, health facilities, and business support.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

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