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Hilton Nanjing

#15 of 1,629 Hotels in Nanjing
Certificate of Excellence
5.0 of 5
Hotel website
No.100 Jiangdong Middle Road, Nanjing 210019, China
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1 room 1 adult
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219 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Apart from the unloved, under-utilised and un-patronised Lobby Lounge, this is a very pleasant modern Hilton. The staff are great and the Executive Lounge food, beverage and service has been excellent. Definitely recommended. Fix the Lobby Lounge please!

Helpful?
Thank Al K
New York, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a great place to stay when visiting Nanjing whether for business of pleasure. It lives up to the general Western standard for every aspect. The swimming pool is especially great, and much, much better than most of the hotels in the U.S. and other Western world.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wai L
Hong Kong, China
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

Had a conference in Nanjing and the organizer arranged my accommodation here in Hilton. Room was quite well appointed and clean. There was separate tub and rain shower. However there was a smell of cigarette smoking inaide the room. The pool and other fitness facilities were adequate, breakfast was quite nice too. Location is quite central, close to metro station.

Helpful?
Thank Michael C
Florida, United States
1 review
5 of 5 stars Reviewed December 4, 2015

Good location, array of conveniences. Excellent service, elegant, clean amenities, well arrange rooms. Well layout breakfast banquet, many options for lunch or dinner. Excellent convenient transportation options.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Peter A
Taipei, Taiwan
Level Contributor
134 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 29, 2015

Pros: Good location, near subway, there's a big shopping mall right beside it. Very good service. Clean room. Cons: Food was OK but I was expecting better quality food since it's a Hilton. Can not adjust AC temperature in room. No cold water comes out of bathtub faucet, and toilet clogged everyday. Gym is kind of dark and small, the... More 

Helpful?
Thank BrianChiu
Kaohsiung, Taiwan
1 review
5 of 5 stars Reviewed November 17, 2015

I've stayed here for many times, here you got good facilities (Bed, Gym, Executive Lounge, Pool, etc.), friendly staff, and great location (next to the MRT, walk for 1 min). Your good choice in Nanjing...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chunmao C
Bern
Level Contributor
168 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed August 11, 2015

Having booked the Hilton Nanjing as Gold member of HHonors, I didn't expected too much. But I didn't expect chaos, either.. Used Hiltons online-checkin to have a look at the rooms. Their system SHOULD prioritise guests doing so for an upgrade, especially for Gold/Platin members. Or at least getting a room... Arrived here around 3pm, got out of the car,... More 

Helpful?
Thank WorldTraveller201000
Miranda Z, Marcom Director at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are very regretful to hear that you are not happy with your recent stay with us and were not extremely satisfied with our associates of service as well as with the facilities available at the hotel. We well put a lot of focus on training our employees... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 18, 2015

This hotel and its staff are excellent. Big clean rooms. Good air con and excellent service. Stayed for five nights and will stay here again next time we are in the area. Very close to shopping area and some of the historical sites.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dave B
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had your recent stay with us. We put a lot of focus on training our employees to ensure an outstanding experience to our guests. I will pass on your feedback to all the concerned depoartement you have mentioned in the email.... More 

Downingtown, Pennsylvania
Level Contributor
1 review
4 of 5 stars Reviewed June 10, 2015

This hotel has a welcoming staff it is ideally located next to the mall and plenty of restaurants within walking distance. The rooms are clean and the general environment is welcoming. The breakfast buffet has a great variety and is every tasty. Coffee could be hotter but not much else to complain about breakfast. If you're a burger junky I... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank JimD3
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had your recent stay with us. But some disappointed with our associates level of service as well as with the facilities available at the hotel. We put a lot of focus on training our employees to ensure an outstanding experience to... More 

1 review
4 of 5 stars Reviewed May 12, 2015

The hotel was very nice, good morning buffet, and located in an area with many restaurants and shops within a few steps. The downside for me was the A/C was turned off at night. Perhaps it was a government policy....I'm not sure....but it marred an otherwise very nice stay.

Helpful?
Thank Tom B
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had your recent stay with us. We put a lot of focus on training our employees to ensure an outstanding experience to our guests. I will pass on your feedback to all the concerned depoartement you have mentioned in the email.... More 

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