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Hilton Nanjing

#15 of 1,600 Hotels in Nanjing
Certificate of Excellence
5.0 of 5
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No.100 Jiangdong Middle Road, Nanjing 210019, China
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Hilton Nanjing
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Ranked #15 of 1,600 Hotels in Nanjing
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
Tom B
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197 Reviews from our TripAdvisor Community

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    99
    62
    25
    4
    7
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7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (64)
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    (47)
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    (48)
  • Dec-Feb only
    (38)
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1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was very nice, good morning buffet, and located in an area with many restaurants and shops within a few steps. The downside for me was the A/C was turned off at night. Perhaps it was a government policy....I'm not sure....but it marred an otherwise very nice stay.

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Hong Kong
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Both the service and facilities fell short of my expectation . The staff couldnt find my name when i checked in , the basin drainage didnt work until i called someone to fix , and afterall , i couldnt get free wifi access. I know it may not be fair to compare to Waldorf under the same group , but... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had your recent stay with us. But some disappointed with our associates level of service as well as with the facilities available at the hotel. We put a lot of focus on training our employees to ensure an outstanding experience to... More 

Leuven, Belgium
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the hotel where they put most international participants at congresses. It is a modern Hilton in a good location. There are nice restaurants around the mall; also cheap Chinese fast food restaurants and even an excellent fresh bakery. The rooms are well-sized with well-equipped bathroom. But we had to ask twice for another room because the AC did... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Barcelona, Spain
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 17, 2015

Stayed in this hotel on business for the 3rd time. Rooms are quite clean and comfortable. The Executive Floor is though quite small and breakfast is not really worth it, better to eat in the ADD on LV1. Service though is quite good. Had dinner in the ADD and was a big improvement from 2 years ago, great variety of... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Shanghai, China
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 16, 2015

Modern Hilton property in good location. There is a large shopping mall with an Imax next to the hotel. The Concierge staff deserves praise for their extra efforts. They compare well to their colleagues at other Hiltons. Only downside: The Hilton chain charges through the nose for both wired and wifi Internet unless you are a gold member, which requires... More 

Was this review helpful? Yes 1
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Nanjing, China
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 12, 2015

This is wear they put most expats when you come to visit Nanjing for the first time. It looks and feels very American and the service was great. The room was very clean and nice. The air worked great most hotels here in the summer the air doesn't work so well. The hotel is located next to a great mall... More 

Was this review helpful? Yes 1
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 28, 2015

Good location, with shopping mall and shop lots next to it. Subway is just 3 minutes away. Room is clean, spacious, comfortable and well decorated. Bathroom is huge with a bathtub and adjustable screen so you can watch TV while soaking (volume adjustable inside bathroom). Normal and rain shower head are also available. The shower drainage seemed to be a... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Nanjing, China
1 review
3 of 5 stars Reviewed February 22, 2015

Hilton Nanjing was the hotel I stayed more than one month in 2012; at that time, it was new and in perfect condition. I enjoyed it very much, including excellent room condition, nice breakfast buffet, warm-water swimming pool, as well as excellent service. It was a wonderful time to me and my wife. This year, my wife and I wished... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had your recent stay with us. But some disappointed with our associates level of service as well as with the facilities available at the hotel. We put a lot of focus on training our employees to ensure an outstanding experience to... More 

St. Louis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

Excellent experience. Convenient shopping across the street in a huge mall. Access to subway system in the same complex as the hotel. Helpful and attentive staff. Great in-hotel facilities including wonderful restaurants, health facilities, and business support.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

Corsham, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 27, 2015

Had a meeting the following morning, so stayed 1 night here. Room was fantastic, so nicely decorated and very comfortable Great shower, this is my main wish in a hotel - that and a good bed. Ate in the evening in the strikers bar, nice pizza...all good. Breakfast is good. The only thing I will say is the public areas... More 

Was this review helpful? Yes
ChristopherCheng, General Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to hear that you had enjoyed your recent stay with us and were extremely pleased with our associates high level of service as well as with the facilities available at the hotel. It is a pleasure to read how much you enjoyed your stay with... More 

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