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All 1,590 Nanjing hotels

Novotel Nanjing East Suning Galaxy

4.0 of 5 Hotel   |   No.9 Suning Avenue, Xuanwu District, Nanjing 210042, China
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Novotel Nanjing East Suning Galaxy
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Ranked #10 of 1,590 Hotels in Nanjing
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Chris B
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74 reviews from our community

Traveler rating
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    39
    11
    1
    0
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6
4
2
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW

The check in process was extremely slow with some large groups but aside from this wait we had a good experience. The hotel itself is very nice and the rooms exceeded my expectations. The breakfast was nice with a good variety of western and Chinese options. There are a lot of options in Nanjing but this is a good one.

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Shenzhen, China
Top Contributor
141 reviews 141 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is among the Suning co. buildings and we couldn't get delivery to the hotel. There were not many places to buy snacks etc. The subway was not close by as it seemed on the maps. The hotel staff were excellent and aided our group in organizing a driver to one location and a pick up in another. The... More 

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Hong Kong, China
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 17, 2015

Stayed here for business and location was convenient to where my meetings were. Room was a good size, but there is a bit of wear and tear. The corridors smelled strongly of smoke which also permeated the room even though it was technically non-smoking. Staff were polite enough for China.

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Nanjing, China
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 16, 2015

All the reviews agree that the room and hotel breakfast buffet are excellent, and the price nice. All agree that it is a business place or a place for teams visiting NIS or for hordes of conference people. There is nothing of non-business interest within sight! The subway station is a long walk not reasonable for suitcase or slow companion;... More 

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Hangzhou, China
1 review
5 of 5 stars Reviewed January 15, 2015

I visited Nanjing for many times, and I was always choosing Hilton Nanjing and her sister hotel which locates riverside of a river (it might be Qinhuai river). My loyal program helped me for the choices above. I tried to stay at Novotel Nanjing East Suning Galaxy and then I decided to move here for the coming stays. Here I... More 

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China
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2014

I have stayed there 4 or 5 times now. Excellent, Excellent, Excellent. The greatest staff with EXCELLENT English skills. Sharp. Attentive. Accomodating. Always helpful. The rooms are well appointed, excellent beds, great satellite channels in English, Spanish, Chinese and Japanese. Great room service menu. WiFi and HardWire Internet. Cool looking showers. Nice balconies. No real view but hey just saying.... More 

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Shanghai, China
Top Contributor
100 reviews 100 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed October 16, 2014

Set in the middle of a software park In Nanjing across the Suning Building is this Novotel Hotel. What a surprise indeed. By the name of it, it seems like this is a hotel operated by Suning, one of the biggest retailer in China. I may be wrong but that pretty much looks like it. Check in was quick and... More 

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Changzhou, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

With the exception of the front desk being absolutely clueless about Visa/Master Card, one the nicest hotels in Nanjing. Had to get quite crunchy with check in girl when she demanded I enter a PIN to pay for my room. Staff must be taught difference between Union Pay and credit cards. Beautiful open spaces. World class restaurant and buffet. The... More 

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London, United Kingdom
Top Contributor
123 reviews 123 reviews
56 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed September 1, 2014

Nice rooms, good shower, good food. We were there for business so it worked for us. If for tourism perhaps not. The man who ran the bar at night, Gavin, was fantastic. Other staff friendly but sometimes a bit vague. Never ate in the Chinese restaurant but food was good in the other one. At breakfast they were a bit... More 

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Hong Kong, China
1 review
4 of 5 stars Reviewed August 27, 2014

Assigned to stay in the hotel for the Youth Olympic for around a week. Impressed by the front desk and the restaurant as they are willing to step into your shoes and look for solutions. Other than the location is a bit far from either the subway or the points of attractions in Nanjing, it should be one of the... More 

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Additional Information about Novotel Nanjing East Suning Galaxy

Address: No.9 Suning Avenue, Xuanwu District, Nanjing 210042, China
Location: China > Jiangsu > Nanjing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nanjing East Suning Galaxy 4*
Number of rooms: 335
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Hotel Style:
#6 Business Hotel in Nanjing
#9 Luxury Hotel in Nanjing
#31 Best Value Hotel in Nanjing

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