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All 1,528 Nanjing hotels

The Westin Nanjing

5.0 of 5 Hotel   |   201 Zhongyang Road, Nanjing, China
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83%
Ranked #8 of 1,528 hotels in Nanjing
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
winsome_wanderers Sydney, Australia
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131 people have reviewed this hotel

Traveler rating
    60
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
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  • Italian first
  • Japanese first
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English first
Sydney, Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 3 days in an Executive Club floor room, which provided enough space for us during our stay. The hotel lobby is locate on the 23rd floor of an office tower, so the views over Nanjing were expansive when possible. We had a view over the lake and imperial wall, which was lovely. Plenty of activity in the local... More

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Winsome_Wanderers, Warm greetings from the Westin Nanjing, and thank you so much for posting such nice feedback on tripadvisor. I’m so delight to read that you were able to were able to relax and unwind at our Westin Executive club, enjoyed your breakfast hours and like hotel location. we are also in progress of enhancing associate English ability. Thank... More

Kuala Lumpur, Malaysia
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 23, 2014

Spent 5D4N in the hotel on mid of june 2014, overall from my own perception : 1. Hotel is luxury where you cant find in near to this GULOU district 2. Staff is courtesy and helpful 3. Room is clean and wonderful 4. Front desk and restaurants staff services is excellent 5. Location is good as Starbucks just at ground... More

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Small_BuG_123, Greetings from The Westin Nanjing! We very much appreciate your taking the time to share your recent stay experience with us. Please accept our apologies as we were unable to meet your expectations with water shower and a la carte cuisine during your stay. I have shared those issues with the teams involved and rest assured that will... More

Hong Kong
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 7, 2014

Comfortable place to stay and good value for money. They have a large indoor pool, though it does seem to get busy in the evening. I wasn't impressed with the dinner buffet (nothing very exciting to eat, and not much difference from one day to another. For breakfast the pre-cooked fried eggs were cold but the chef refused to cook... More

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear TheProbe, Greetings from The Westin Nanjing, and thank you for taking the time to give us your recent stay experience with us. I'm glad to hear that you enjoyed our hotel and pool. However, please do accept my apology for not having up to your expectations with food, I already addressed these issues to related F&B teams, we are... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2014

It was my first time to Nanjing and I didn't know what to expect, but the Westin here was excellent. The location is really good, in front of a lake and only a couple of minutes walk from the subway. Like any Chinese city, traffic is getting worse, so it is so convenient to take the metro everywhere. The lake... More

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Jacksonlau, Warm greetings from the Westin Nanjing, and thank you so much for take the time post such nice comments on tripadvisor. I’m delight to hear that you have an uplifting and enjoyable stay in Nanjing, and our staff was friendly and accommodating. I have already passed on your words to our teams, it is inspiring for everyone here... More

Shanghai, China
Top Contributor
69 reviews 69 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 13, 2014

I have stayed here a few times, but have not reviewed until now. The hotel lives up to the standards you expect from Westin. Service, staff, rooms, restaurant, and overall condition are excellent. I thought the staff at breakfast was extremely attentive as well as in the lobby bar one evening. I am a gold SPG member and I highly... More

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Mark S, Thank you so much for you posting a kind feedback on Tripadvisor, and everyone here hopes that you are well. I was delighted to hear that you had such a great time at the Westin Nanjing and also especially enjoyed our service. We most certainly look forward to your return and will do our best to exceed... More

Shanghai, China
Top Contributor
100 reviews 100 reviews
52 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 7, 2014

This hotel is located straight in front of a subway station, so it can easiliy be reached. Furthermore, there is a gate through the ming wall also in front of the hotel, so e lovely lake and the pedestrian area next to the it, can be reached within minutes. The lobby is situated on the 23rd floor, so you will... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear RSF15, Greetings from The Westin Nanjing, and thank you so much for taking the time to share your stay experience on Tripadvisor. We are all delighted to hear what a great Xuanwu Lake experience you had and that our staff were able to bring you a memorable and relaxing stay. Please accept my sincere apologies for the inconvenience with... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2014

We moved to the Westin Nanjing for 2 nights at the end of January 2014 after a horrible experience at the Sofitel Galaxy Nanjing just down the road (for which we've posted a separate review). The Westin Nanjing contains all that you expect from a quality 5-star establishment. It is well located, just around the corner from the busy Hunan... More

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Cyiy, Warm greetings from Nanjing, and I would like to thank you for having chosen The Westin Nanjing for your recent stay. I’m thrilled to hear that this is an enjoyable 5-star experience you expected during your stay, and had a enjoyment of xuanwu lake view from your room.Please do accept my sincere apology for the disappointment you encountered... More

Bethesda, Maryland
1 review
5 of 5 stars Reviewed February 7, 2014

Traveled a lot in China, but always struggled to find a soft bed, a quiet and clean-smelling room, and helpful but not overwhelmingly "friendly" staff. The Westin Nanjing got it just right, plus a LOT of extras: Xuan Wu Lake, away from the crazy downtown traffic but close enough to get to EVERYTHING, breakfast buffet, and ...! Too bad it... More

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear KYC1988, Warm greetings from The Westin Nanjing, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our Westin Nanjing, as well as enjoyed a wonderful moment of the Xuanwu Lake during your tour of China. I have already passed on your words... More

Shanghai, China
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 5, 2013

Booked a Club room for the weekend and was pleasantly surprised. The service in the Club is excellent. The girls are very attentive and go the extra mile. After I checked in downstairs I went up to the room and then on to the club for happy hour. Asked the girl "ella or ellie?"about why the gentleman downstairs said I... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear A4turbo21, Warm greetings from The Westin Nanjing, and thank you so much for sharing your stay experience with us. I’m so delighted to read that you were able to relax and unwind at our Westin Executive club, and enjoyed the extended breakfast hours. We recently adjusted these specifically so our guests could relax during their Westin weekend. It is... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 18, 2013

Stayed here for 4 nights. The hotel itself is a great location. Build quality is average and whilst sure meets all the safety standards, detail is poor and cheapens the feel. Check in was excellent, efficient, friendly and knowledgeable. A drink in the bar, was pleasant, though service nothing better than pedestrian level and not particularly friendly or efficient, despite... More

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Henlvo, Warm greetings from The Westin Nanjing, and thank you so much for taking your precious time in providing such detailed and valuable feedback. Please accept my apologies for any inconveniences during your stay, and we are currently addressing these with the various department heads at the hotel. Thanks again to your detailed feedback, we will ensure further training... More

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Additional Information about The Westin Nanjing

Address: 201 Zhongyang Road, Nanjing, China
Phone Number:
Location: China > Jiangsu > Nanjing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Nanjing 5*
Reservation Options:
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Also Known As:
The Westin Nanjing Hotel Nanjing

83 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Nanjing #7 Business Hotel in Nanjing #81 Best Value Hotel in Nanjing
Hotel Class
Official Description (provided by the hotel)
The Westin Nanjing is strategically located in the Hunan Road central business district with an adjacent retail podium and offering a retreat overlooking the scenic Xuanwu Lake. From our hotel you will see the bustling and vibrant city of Nanjing. We are a casual walk to Jiangsu Exhibition Hall which conveniently connects you to the subway station.Our Westin Heavenly Bed in each of our 234 guest rooms and suites offers an indulgent respite from the usual demands of the day. Find comfort from the sumptuous and stylish all-white bed, consisting of a custom designed pillow top mattress, down blanket, crisp sheets, luxurious duvet, and five dreamy pillows.Feel rejuvenated with a dip in our 25-meter indoor heated swimming pool, or a session at Westin WORKOUT, our fitness center offering the latest in cardio equipment and weights.A full range of support services is provided at the Business Center, and our guests will appreciate high speed wireless internet in all guest rooms, meeting rooms and public areas throughout the hotel.Indulge your culinary senses at our innovative restaurants, offering you a unique dining experience. The Westin Nanjing features a total of 1,000 square meters of meeting and banquet space including a Grand Ballroom with 530 square meters on the 9th floor and 4 meeting rooms on the 22nd floor.Seasonal Tastes – Be invigorated by the color, freshness and flair our all-day dining venue presents. With open kitchen and an interactive dining experience, Seasonal Taste features both buffet and a la carte selections. The Westin Nanjing is proud to offer SuperFoodsRXTM.Five Zen5es – An innovative and lively restaurant offering new-look Huaiyang fare and Chinese dishes prepared using authentic methods. Private rooms are available for a more intimate dining experience. It will be ‘the’ place to be seen in Nanjing.Lobby Lounge – Retreat to our lobby lounge bar to unwind in a relaxed atmosphere with a cocktail or light snack. ... more   less 
Number of rooms
234

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