We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Nanjing

#10 of 1,599 Hotels in Nanjing
Certificate of Excellence
5.0 of 5
Hotel website
Hotel deals
201 Zhongyang Road, Nanjing, China
Special Offer
SAVE 30% EARLY BIRD
The Westin Nanjing
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #10 of 1,599 Hotels in Nanjing
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
Greg L Shanghai, China
Write a Review

156 reviews from our community

Traveler rating
    71
    60
    17
    6
    2
See reviews for
6
16
12
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (35)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (16)
All months
Shanghai, China
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Westin is a great 5* hotel in Nanjing, staff is very well trained, location is nice close to the lake,breakfast is good but a few things are a bit annoying: size of the room can vary greatly (some are fairly small), the lifts are so slow and the quilt covers are not made of cotton so they add an additional... More 

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Hi Greg L, Greetings from the Westin Nanjing, and thank you so much for taking the time to post your comments here on Tripadvisor! The entire team are delighted that you enjoyed your time at the hotel, and please accept my apologies for the inconvenience with our elevators. We are working with Schindler to upgrade the systems at the moment.... More 

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
46 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 12, 2015

Was here to visit old friends and the Executive Suite and Executive Lounge was very nice. The Suite had a great view of the Xuanwu Lake while the Executive Lounge had a partial view like the normal rooms. As usual, the nearby Metro station was very convenient to move around the city. PHOTO ALBUM https://www.flickr.com/photos/lcpteck/sets/72157644599315976/

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear lcpteck, Warmest greetings and thank you so much for having chosen The Westin Nanjing again for your recent stay ! We so much appreciate you taking the time to post your nice feedback on Tripadvisor again, and also happy to read you had a nice stay in our Executice Suite. Thank you again, we will certainly do our best... More 

Kobe, Japan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 6, 2015

Impressive buffet breakfast with a mix of Asian and continental food choices. Rooms are quiet and comfortable though on the small side. Front desk staff is very efficient and supportive, no long queues.

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Ms_musafir, Greetings from The Westin Nanjing, and thank you for taking the time to share your stay experience with us on Tripadvisor. I’m so delighted to hear you found our rooms comfortable, enjoyed a great breakfast, and I have of course passed on your very kind comments to our associates. Once again, thank you for your valuable feedback, we... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 4, 2015

I stayed at this hotel in Nanjing as part of a group for a week and had a very pleasant stay. The rooms are very comfortable, the food is very good, the staffs are excellent and the location was perfect. During the meetings, we were well taken care of and everything we needed was no problem for the people there.... More 

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Cris L, Warm greetings from The Westin Nanjing, and we appreciate your time to write your feedback on Tripadvisor! I am delighted that you had a wonderful meeting experience and were impressed with our rooms, and most especially our associates and locations. Once again, thank you for your valuable feedback, we look forward to having the opportunity to serve... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

nice stay nice service.I'm sure I'll stay in this hotel again for my next visit to Nanjing. I'm so enjoy my stay specially the lake view.(Actually I don't know the name). All staffs work hard here and thank all of you.

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear ceceliawong, Warm greetings from The Westin Nanjing, and thank you so much for posting such nice feedback. We are so delighted to hear that you had enjoyed a wonderful view of the Xuanwu Lake, and we were able to make your stay comfortable and enjoyable. I do hope that you have the opportunity to stay with us again and... More 

Minnesota
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 16, 2014

We stayed a long weekend in Nanjing for sightseeing. Our deluxe suite had a uniquely designed floor plan and provided excellent views of the city including Xuenwu Lake. The club lounge served a good breakfast and also had great views from the 33rd floor. The staff on first floor, the 23rd floor lobby, and the club lounge were all excellent.... More 

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Gregg V, Greeting from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m so happy that you found our place enjoyable, nice service, great view and an vibrant location. Your feedback is greatly appreciated and very important to us to ensure we are constantly improving our service and deliver even more comfortable... More 

1 review
1 of 5 stars Reviewed November 8, 2014

Lovely hotel rooms but let down by unacceptable front desk service. After a formal complaint to the hotel manager, some of our stay was complimentary. We stayed as a family of four for two nights. Our check in (due to confusion from a booking.com reservation) took almost an hour and staff were not only unprofessional but also rude and patronising.... More 

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Natalie Z, Warm greetings from the Westin Nanjing, and I hope you are well. Again, please do accept my apologies for any incorrect attitude that you or your family encountered at the hotel, and I am sorry that this had such a negative impact on your stay with us. I do hope that you enjoyed the rest of your... More 

Shanghai, China
Top Contributor
66 reviews 66 reviews
66 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed September 26, 2014

I had a one-night stay at the Westin Nanjing during a recent business trip. The hotel has been open for years, and seems to be in that prime period when service is functioning smoothly, but the facilities do not appear rundown. The hotel has a convenient location close to Nanjing's central business district, and offers views of a large nearby... More 

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Hi ShiMoke, Warm greetings from The Westin Nanjing, and thank you so much for posting such kind feedback on Tripadvisor. We are very glad to read that you were able to enjoy the Xuanwu lake view, breakfast at Seasonal Tastes, and our team. Please accept my apologies for the lack of orange juice. We do of course normally have freshly... More 

Berlin
Top Contributor
81 reviews 81 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 20, 2014

...and particularly the fact that they only have 3 elevators serving the whole hotel, leading mostly to relatively long waiting times. Room was average, but staff friendly. In the bar a very young lady was serving during evening, she memorized our drinks / preferences from previous days - nice experience.

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear We D, Greetings from The Westin Nanjing, thank you so much for taking the time to write your feedback regarding your recent stay. It was so nice to read your feel how impressive with our staff. I do apologize for your experience with the elevators you encountered, we do try very hard to improve the elevators situation; we shall... More 

Hong Kong
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 14, 2014

I only stayed one night at the hotel but the entire experience was 5 star. Great staff, lovely comfortable room and great breakfast buffet. Close to the main train station as well. I would definitely come again and recommend the hotel to anyone.

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear HospitalityMaven, Warm greetings from The Westin Nanjing, and we appreciate your time to write your feedback on Tripadvisor! I am delighted that you were impressed with our rooms and breakfast buffet, and most especially our associates. Once again, thank you for your valuable feedback, we look forward to having the opportunity to serve you as our guest in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

92 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
View from room (4)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (17)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities