We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Nanjing

#8 of 1,629 Hotels in Nanjing
Certificate of Excellence
201 Zhongyang Road, Nanjing, China
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Westin Nanjing
View Map
Add Photo Write a Review

188 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Singapore
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've stayed at the Westin several times over the past couple of years. I find it a mediocre hotel given it is under the Westin brand. The decor is a little dated though the bed is comfortable. The rooms are not impeccably clean but I guess that is understandable given it is China. The breakfast buffet spread is reasonable and... More 

Helpful?
Thank mufimurphy
Bayeux, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016

Very comfortable hotel, very clean. Restaurants are all worth the visit, with special mention for the Chinese style breakfast. View from the dining room is worth the night in itself. Most rooms offer amazing views over the city and it's lakes, as well as on some other buildings, which can be pretty immodest at times. The location is also pretty... More 

Helpful?
Thank Edouard B
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Edouard B, Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m delighted to hear that you enjoyed our hotel's excellent location, spacious guest room with stunning night view and breakfast, also the places of interest in Nanjing! We do hope to have the chance to welcome you back at The... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

Amongst the Westins I've stayed in Singapore, Kuala Lumpur, Shanghai, Tokyo, Seoul, Melbourne and lately, in Nanjing, the latter was a tad disappointing. Technically, they checked most boxes, but I don't feel the welcome and passion for excellence. Breakfast staff was efficient but the welcoming smile was absent in the 5 days I stayed. We spent Christmas at the hotel... More 

Helpful?
Thank Bob M
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Bob M, Warm Greetings from The Westin Nanjing, and thank you so much for giving your valuable feedback to us. I am very sorry to hear of the various areas in which you felt the service was not up to par, and please rest assured that we always take our guest feedback very seriously. We are working with the... More 

Beijing Region, China
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed December 19, 2015 via mobile

The hotel is located at the city center on top of the luxury retail mall and it has a good view of the Xuanwu Lake - which is just a walking distance. It's also accessible to Xuanwumen Subway station that will make your city tour easier. The front desk staff are good and nice with smiles. The breakfast is good... More 

Helpful?
Thank PEkBJ
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear PEkBJ, Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m so glad to hear that you enjoyed our hotel's excellent location, spacious guest room and restaurant with pleasant lake view! It's also our honor to provide you the warmest service here. We do hope to have the chance to welcome... More 

1 review
5 of 5 stars Reviewed December 17, 2015

Luxury hotel with warm service. Nice breakfast in the executive lounge. 2-night-stay with confort and intimacy: we just couldn't help loving the Westin bed! Easy to reach with public transportation (subway) and close to Xuanwu Lake Park. There's a shopping mall next to it where we had Nanjing specialties for lunch.

Helpful?
Thank Yushu Z
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Yushu Z, Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. We are delighted to hear that you enjoyed the hotel environment, the room comfort with our Westin Heavenly bed, delicious breakfast, and especially your affirmation of our warm service. We sincerely wish to see you back at The Westin Nanjing... More 

Munich, Germany
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 11, 2015

Pros: The hotel is new and in excellent condition with very good staff. The rooms are well decorated and nicely furbished. All in all a very good experience. Cons: It is a fairly long travel no matter whether you wanna go shopping or sight-seeing (for business travelers this most likely will not be relevant though). There was plenty of construction... More 

Helpful?
Thank Peter M
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Peter M, Warm greetings from The Westin Nanjing, and thank you so much for giving your valuable feedback to us. It is pleasing to hear that you enjoyed our hotel environment, rooms and warm service. However, we are so sorry to know that any construction noise and vibrations impacted you during your stay. The shopping mall renovations has been... More 

Beijing Region, China
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 9, 2015 via mobile

Stayed on 33rd floor partial lake view room. Room was spacious and bright by natural light. Main reception is located on 23rd floor, receptionists are just OK doing what they have to do and not very friendly. However all the staff at executive lounge on 33rd floor were all very attentive and friendly. Foods on executive lounge was very limited.... More 

Helpful?
Thank HappyDragon0201
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear HappyDragon0201, Warm greetings from The Westin Nanjing. Thanks very much for sharing your stay experience with us. We are very glad that you enjoyed our guest room with beautiful lake view. And thank you for giving your great affirmation to our team on our executive floor. We continue to try our best to improve service levels and increase our... More 

Omaha, Nebraska
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 2, 2015

I stayed here for 3 weeks and loved every moment of it. The rooms were clean and modernly furnished. The service was excellent..The hotel is located at the Jinmao Plaza shopping mall which has dozens restaurants to dine in. Overall, I plan to stay here again during my next trip to Nanjing.

Helpful?
Thank wodufi
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear wodufi, Warm Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. It is pleasing to know that you enjoyed our great location, comfort of rooms and warm service. We also can’t wait for hosting you in the near future, bring you more refreshing and uplifting experiences. Once again, thank you for... More 

Singapore, Singapore
Level Contributor
114 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed November 14, 2015

Central location, close to subway which makes it very convenient to visit major tourist attractions or business venues. Modern rooms, reasonably big, in line with expectations at Westin. Knows the SPG Gold program well and honours the entitled benefits without any problem.

Helpful?
Thank Jeremy1985
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Jeremy1985, Warm greetings from The Westin Nanjing, and we really appreciate your kind words regarding your recent stay. I’m so delighted that we made your trip to Nanjing a comfortable one. Thank you once again for your positive review and everyone here hopes that welcoming you back in the near future. More 

Shanghai, China
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 26, 2015

Great Location, easily access to major tourist spots and train station. Fantastic Xuanwu Lake view from room. I usually get up early and walk 30 min around Xuanwu Lake. Good service and staff. A bit plain at breakfast, hope having more selections.

Helpful?
Thank Cecily X
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Cecily X, Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m so happy that you found our hotel enjoyable, with good service and a vibrant location. We are fortunate indeed to have wonderful views of XuanWu lake, and Purple mountain beyond. Thank you also for your breakfast feedback which I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (89)
Viewed
View from room (4)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Dining (5)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (19)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Nanjing hotels
0.3 mi away
InterContinental Nanjing
InterContinental Nanjing
#2 of 1,629 in Nanjing
4.5 of 5 stars 536 reviews
2.1 mi away
Jinling Hotel Nanjing
Jinling Hotel Nanjing
#3 of 1,629 in Nanjing
4.5 of 5 stars 1,128 reviews
6.2 mi away
Fairmont Nanjing
Fairmont Nanjing
#1 of 1,629 in Nanjing
4.5 of 5 stars 169 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Shangri-la Hotel Nanjing
Shangri-la Hotel Nanjing
#4 of 1,629 in Nanjing
4.5 of 5 stars 58 reviews
0.9 mi away
Sofitel Nanjing Galaxy
Sofitel Nanjing Galaxy
#23 of 1,629 in Nanjing
4.0 of 5 stars 588 reviews
2.4 mi away
Novotel Nanjing Central Hotel
Novotel Nanjing Central Hotel
#12 of 1,629 in Nanjing
4.0 of 5 stars 69 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay