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All 1,580 Nanjing hotels

The Westin Nanjing

5.0 of 5 Hotel   |   201 Zhongyang Road, Nanjing, China
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Ranked #7 of 1,580 Hotels in Nanjing
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 weeks ago
ShiMoke Shanghai, China
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145 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had a one-night stay at the Westin Nanjing during a recent business trip. The hotel has been open for years, and seems to be in that prime period when service is functioning smoothly, but the facilities do not appear rundown. The hotel has a convenient location close to Nanjing's central business district, and offers views of a large nearby... More

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Hi ShiMoke, Warm greetings from The Westin Nanjing, and thank you so much for posting such kind feedback on Tripadvisor. We are very glad to read that you were able to enjoy the Xuanwu lake view, breakfast at Seasonal Tastes, and our team. Please accept my apologies for the lack of orange juice. We do of course normally have freshly... More

Berlin
Top Contributor
72 reviews 72 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 20, 2014

...and particularly the fact that they only have 3 elevators serving the whole hotel, leading mostly to relatively long waiting times. Room was average, but staff friendly. In the bar a very young lady was serving during evening, she memorized our drinks / preferences from previous days - nice experience.

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear We D, Greetings from The Westin Nanjing, thank you so much for taking the time to write your feedback regarding your recent stay. It was so nice to read your feel how impressive with our staff. I do apologize for your experience with the elevators you encountered, we do try very hard to improve the elevators situation; we shall... More

Hong Kong
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 14, 2014

I only stayed one night at the hotel but the entire experience was 5 star. Great staff, lovely comfortable room and great breakfast buffet. Close to the main train station as well. I would definitely come again and recommend the hotel to anyone.

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear HospitalityMaven, Warm greetings from The Westin Nanjing, and we appreciate your time to write your feedback on Tripadvisor! I am delighted that you were impressed with our rooms and breakfast buffet, and most especially our associates. Once again, thank you for your valuable feedback, we look forward to having the opportunity to serve you as our guest in the... More

Sammamish, Washington
Top Contributor
185 reviews 185 reviews
53 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 11, 2014

This hotel is located in a nice location close to center of city. It's also located next to a subway stop, so it's easy if you come in from the train station. Note however, that although there is a large Westin sign at top of building, actually locating the hotel is not necessarily easy. First of all, many taxi drivers... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Palladia, Greetings from The Westin Nanjing, and thank you so much for taking the time to post your recent stay experience with us. I’m so glad to read that you liked our location and enjoyed our breakfast. Please do accept my sincere apology for any inconvenience you encountered. We are now planning better hotel signage, and also take your... More

Shanghai
Top Contributor
52 reviews 52 reviews
48 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed here for 2 nights (2 rooms) and generally had a good experience. The rooms, on the SPG floor, both had good views and are very well equipped. Fabulously comfy beds with top quality linen and pillows (one of Westin's best selling points). Nice toiletries, towels, slippers, gowns etc. Iron and board supplied, tea, coffee and a pretty well... More

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Somerville, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 4, 2014

Upon my first trip to Nanjing China, i have to say that i met with the best professional concierge in the world. My great compliments to Isaac, who is by far the most considerate, professional, sincere, and customer focussed professional i have met,and I travel a lot! I also wanted to recognize the services of anna at check in, who... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Kavita M, Warm greetings from The Westin Nanjing, and thank you so much for your precious time to share with us your recent stay experience. I was so delighted to hear that our staffs were friendly and accommodating, I have of course passed on your very kind comments to Isaac, Anna, Daisy, Grant and Donald. As I also noticed... More

Frisco, Texas, United States
1 review
5 of 5 stars Reviewed August 27, 2014

This hotel was very nice. Big comfortable beds, breakfast was awesome, wonderful customer service, super friendly staff, beautiful decor, tea room and bar just amazing, great restaurant. We really enjoyed staying there and would absolutely stay there again. :)

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Hi Karie S, Warm greetings from Nanjing, and thank you so much for posting feedback regarding your recent stay on Tripdavisor.com. We are excited to hear that you had a wonderful time at the Westin Nanjing, and are also very happy to read your positive comment on our Westin Heavenly bed, restaurants and associates. Thank you for your valuable feedback... More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 13, 2014

Great place. to stay, efficient, up to international standards. We had a busines dinner in the restaurant the night before which was excellent, impressed with the variety and quality of the food. The breakfast buffet is great and a mix of western and Chinese, a good start of the day esspecially if you are not sure what you will be... More

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Tjm100, Warm greetings from The Westin Nanjing! We really appreciate you taking the time to share your recent stay experience with us. I’m delighted to know that you are pleased with our restaurant, and impressed with the quality and selection of food. I will certainly share your kind review with our Food & Beverage team. We certainly look forward... More

China
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 10, 2014

The hotel is located close to the lake in the city. The rooms have have smartly designed windows, so that a view to the lake is possible. It's close to the pedestrian street where you can find many restaurants. The attached shopping center was not yet opened (August 2014), only some shops like Starbucks and a Cinema. The breakfast buffet... More

Was this review helpful? Yes
Manila, Philippines
Top Contributor
56 reviews 56 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 3, 2014

The hotel delivered on every aspect you would expect from a Westin, nice ambience, above average rooms and surveying the hotels in the vicinity, this is probably the best hotel in the area. The only inconvenience was probably the wait for the elevator and the distance of the fitness center from the rooms, which is a bit of a walk.

Was this review helpful? Yes
Michael D, General Manager at The Westin Nanjing, responded to this review

Hi Don L, Greetings from The Westin Nanjing, and we really appreciate you taking your precious time to share your recent stay experience with us. Your kind words regarding our service and staff is well received and I will be sure to share your review with our team. Please do accept my apologies for any inconvenience that you encountered during... More

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Additional Information about The Westin Nanjing

Address: 201 Zhongyang Road, Nanjing, China
Phone Number:
Location: China > Jiangsu > Nanjing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Nanjing 5*
Number of rooms: 234
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Also Known As:
The Westin Nanjing Hotel Nanjing

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