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All 1,401 Nanjing hotels

The Westin Nanjing

5.0 of 5 Hotel   |   201 Zhongyang Road, Nanjing, China
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Ranked #10 of 1,401 hotels in Nanjing
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
JacksonLau Hong Kong, China
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124 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

It was my first time to Nanjing and I didn't know what to expect, but the Westin here was excellent. The location is really good, in front of a lake and only a couple of minutes walk from the subway. Like any Chinese city, traffic is getting worse, so it is so convenient to take the metro everywhere. The lake... More

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Shanghai, China
Top Contributor
61 reviews 61 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed here a few times, but have not reviewed until now. The hotel lives up to the standards you expect from Westin. Service, staff, rooms, restaurant, and overall condition are excellent. I thought the staff at breakfast was extremely attentive as well as in the lobby bar one evening. I am a gold SPG member and I highly... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Mark S, Thank you so much for you posting a kind feedback on Tripadvisor, and everyone here hopes that you are well. I was delighted to hear that you had such a great time at the Westin Nanjing and also especially enjoyed our service. We most certainly look forward to your return and will do our best to exceed... More

Shanghai, China
Top Contributor
80 reviews 80 reviews
46 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located straight in front of a subway station, so it can easiliy be reached. Furthermore, there is a gate through the ming wall also in front of the hotel, so e lovely lake and the pedestrian area next to the it, can be reached within minutes. The lobby is situated on the 23rd floor, so you will... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear RSF15, Greetings from The Westin Nanjing, and thank you so much for taking the time to share your stay experience on Tripadvisor. We are all delighted to hear what a great Xuanwu Lake experience you had and that our staff were able to bring you a memorable and relaxing stay. Please accept my sincere apologies for the inconvenience with... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2014

We moved to the Westin Nanjing for 2 nights at the end of January 2014 after a horrible experience at the Sofitel Galaxy Nanjing just down the road (for which we've posted a separate review). The Westin Nanjing contains all that you expect from a quality 5-star establishment. It is well located, just around the corner from the busy Hunan... More

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Cyiy, Warm greetings from Nanjing, and I would like to thank you for having chosen The Westin Nanjing for your recent stay. I’m thrilled to hear that this is an enjoyable 5-star experience you expected during your stay, and had a enjoyment of xuanwu lake view from your room.Please do accept my sincere apology for the disappointment you encountered... More

Bethesda, Maryland
1 review
5 of 5 stars Reviewed February 7, 2014

Traveled a lot in China, but always struggled to find a soft bed, a quiet and clean-smelling room, and helpful but not overwhelmingly "friendly" staff. The Westin Nanjing got it just right, plus a LOT of extras: Xuan Wu Lake, away from the crazy downtown traffic but close enough to get to EVERYTHING, breakfast buffet, and ...! Too bad it... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear KYC1988, Warm greetings from The Westin Nanjing, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our Westin Nanjing, as well as enjoyed a wonderful moment of the Xuanwu Lake during your tour of China. I have already passed on your words... More

Shanghai, China
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 5, 2013

Booked a Club room for the weekend and was pleasantly surprised. The service in the Club is excellent. The girls are very attentive and go the extra mile. After I checked in downstairs I went up to the room and then on to the club for happy hour. Asked the girl "ella or ellie?"about why the gentleman downstairs said I... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear A4turbo21, Warm greetings from The Westin Nanjing, and thank you so much for sharing your stay experience with us. I’m so delighted to read that you were able to relax and unwind at our Westin Executive club, and enjoyed the extended breakfast hours. We recently adjusted these specifically so our guests could relax during their Westin weekend. It is... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 18, 2013

Stayed here for 4 nights. The hotel itself is a great location. Build quality is average and whilst sure meets all the safety standards, detail is poor and cheapens the feel. Check in was excellent, efficient, friendly and knowledgeable. A drink in the bar, was pleasant, though service nothing better than pedestrian level and not particularly friendly or efficient, despite... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Henlvo, Warm greetings from The Westin Nanjing, and thank you so much for taking your precious time in providing such detailed and valuable feedback. Please accept my apologies for any inconveniences during your stay, and we are currently addressing these with the various department heads at the hotel. Thanks again to your detailed feedback, we will ensure further training... More

Montreal, Canada
Top Contributor
149 reviews 149 reviews
89 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed November 4, 2013

Stayed 3 nights here in early October 2013, I was very satisfied from A to Z concerning this Westin. First, friendly welcome from the staff at the front desk, second my SPG room on the 32 floor was amazing with an incredible view on Nanjing Skyline. In the evening the buffet at the restaurant was very good + the staff... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

Dear JulienF, Greetings from The Westin Nanjing, and thank you so much for posting such nice feedback on Tripadvisor. I’m so delighted to hear that you found everything relaxing and enjoyed the beautiful Xuanwu Lake view during this stay. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to... More

Bay of Quinte, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 3, 2013

My first impression of this hotel was less than positive. I asked for a airport pickup to be provided for by the hotel. The cost was exorbitant (600 rmb) but since I hadn t been to this city before and I don t speak the language it offers a peace of mind. My flight was over two hours late and... More

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Michael D, General Manager at The Westin Nanjing, responded to this review

ear lakeside100, Warm greetings from The Westin Nanjing, and thank you very much for taking your time to share your feedbacks on your recent stay with us. I am very pleased to read that you enjoyed our clean room and decent breakfast, and also very appreciate your kind comments to our staff in the dining room. Please do accept my... More

Shanghai, China
Top Contributor
76 reviews 76 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 20, 2013

Location: Decent location in the heart of downtown Nanjing. Great views from most hotel rooms overlooking the lake or downtown. It is part of some mall complex and the entrance is from the back which is a bit inconvenient. Not much in terms of F&B around the hotel though and you will have to jump in a cab to go... More

Was this review helpful? Yes 1
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear redpagoda, Greetings from The Westin Nanjing , and thank you so much for you sharing feedback with us regarding your recent stay. I’m delighted to hear that you enjoyed the wonderful view of Xuanwu lake in our room, as well as our comfortable and clean guestroom. I have already passed on your feedback to our teams; but please do... More

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Additional Information about The Westin Nanjing

Also Known As:
The Westin Nanjing Hotel
The Westin Nanjing Hotel Nanjing
Address: 201 Zhongyang Road, Nanjing, China
Phone Number:
Location: China > Jiangsu > Nanjing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Nanjing
#7 Luxury Hotel in Nanjing
#97 Best Value Hotel in Nanjing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Nanjing 5*
Official Description (provided by the hotel):
The Westin Nanjing is strategically located in the Hunan Road central business district with an adjacent retail podium and offering a retreat overlooking the scenic Xuanwu Lake. From our hotel you will see the bustling and vibrant city of Nanjing. We are a casual walk to Jiangsu Exhibition Hall which conveniently connects you to the subway station.Our Westin Heavenly Bed in each of our 234 guest rooms and suites offers an indulgent respite from the usual demands of the day. Find comfort from the sumptuous and stylish all-white bed, consisting of a custom designed pillow top mattress, down blanket, crisp sheets, luxurious duvet, and five dreamy pillows.Feel rejuvenated with a dip in our 25-meter indoor heated swimming pool, or a session at Westin WORKOUT, our fitness center offering the latest in cardio equipment and weights.A full range of support services is provided at the Business Center, and our guests will appreciate high speed wireless internet in all guest rooms, meeting rooms and public areas throughout the hotel.Indulge your culinary senses at our innovative restaurants, offering you a unique dining experience. The Westin Nanjing features a total of 1,000 square meters of meeting and banquet space including a Grand Ballroom with 530 square meters on the 9th floor and 4 meeting rooms on the 22nd floor.Seasonal Tastes – Be invigorated by the color, freshness and flair our all-day dining venue presents. With open kitchen and an interactive dining experience, Seasonal Taste features both buffet and a la carte selections. The Westin Nanjing is proud to offer SuperFoodsRXTM.Five Zen5es – An innovative and lively restaurant offering new-look Huaiyang fare and Chinese dishes prepared using authentic methods. Private rooms are available for a more intimate dining experience. It will be ‘the’ place to be seen in Nanjing.Lobby Lounge – Retreat to our lobby lounge bar to unwind in a relaxed atmosphere with a cocktail or light snack. ... more   less 
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