We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 645 Hong Kong hotels

Novotel Citygate Hong Kong

4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)
Hotel website
Hotel amenities
Offers & Announcements
HK Disneyland Package !
Save Saved
You added Novotel Citygate Hong Kong to your Saves list
Novotel Citygate Hong Kong
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #34 of 645 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
JK0606
  • Overview
  • Reviews (2,244)
  • Similar Hotels
  • Photos (710)
  • Amenities
  • Q&A
  • Room tips (203)
  • Location
  • More
Write a Review

2,244 people have reviewed this hotel

Traveler rating
    1,130
    858
    208
    33
    15
See reviews for
620
609
334
490
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed for one night to catch the flight next day to London. The location is ideal if you are stopping by Hong Kong to catch your onward flight - it takes 5 mins (sharp) to get to/from HK international airport and free shuttle buses are handy. Because of the location we were not worried about traffic etc. We had... More

Was this review helpful? Yes
Melbourne
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I arrived at Novotel Cittygate to be pleasantly surprised by early checkin. After a sleepless night on a plane it was most welcome. The room was as I requested, quiet and non-smoking and very comfortable. The staff are the epitome of efficiency, pre-empting my checkout as I needed to catch the early shuttle from the hotel to the airport -... More

Was this review helpful? Yes
Hong Kong
1 review
5 of 5 stars Reviewed 4 days ago NEW

I really can feel they are happy to serve you. I booked the hotel for my wedding banquet. The hotel help me prepared everything well, and allow my hotel room have late check out till 4 pm, let me have enough time to pack after my lunch wedding banquet. I love this hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Malibu, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I made a business trip to the bustling city of Hong Kong and stayed at this hotel. This place did not disappoint. The rooms are clean (albeit, a tiny bit bland), the hotel crew are efficient and helpful, the location is fantastic, as I needed to be near the airport. This is by far one of the best Novotels I... More

Was this review helpful? Yes
Oakville, Canada
Top Contributor
211 reviews 211 reviews
36 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were not impressed with this hotel. Service, food and rooms were all average, at best. The hallways smelled of mold, which always worries me. The staff had no idea about what specials were on offer for F&B at the hotel so we skipped the restaurants and ate in the adjacent mall instead, The only positive thing we can say... More

Was this review helpful? Yes
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear HKloban Thank you for taking the time to review your recent stay at Novotel Citygate and sharing your experience on TripAdvisor. I thank you for sharing our wonderful location with readers. Novotel Citygate is the only Airport Hotel with city convenience located 5 minutes’ drive from Hong Kong International Airport, yet connected to down town Hong Kong via the... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

All Staff were very efficient, friendly and helpful. Reception staff pre-empted my needs and assisted me in a speedy check-in and checkout. Arriving early was not a problem for this hotel to accommodate which made my long plane trips very easy. I found the room (queen bed room) very comfortable and amenities useful.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sydney, New South Wales, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in the best location for proximity to the airport and also access to Hong Kong Disneyland. 2 train stops on the MTR. You are also right at the start of the cable car Nong Ping 360 that takes you up to the giant Buddha and beautiful village in the clouds. Located under the hotel is an outlet... More

Was this review helpful? Yes
Denville, New Jersey
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great choice if you want to find a place to refresh or crash close to the airport. There is a free shuttle that takes you to the hotel in 5 minutes so you don't need worry about traffic if you are catching another flight. The hotel is clean and well maintained. The staff is very friendly. They... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Novotel Citygate Hong Kong, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Hong Kong with
any amenities

Been to Novotel Citygate Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Free shuttle(93)
  • Cable car(76)
  • Tung Chung(46)
  • Very good(39)
  • Shopping mall(38)
  • Ngong ping(16)
  • Mtr station(9)
  • Lantau Island(8)
  • Food court(8)
  • Breakfast buffet(7)

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport , Lantau Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, ACCOR, Travelocity, Orbitz, Expedia, HotelTravel.com, Priceline, Ctrip DaoDao, Hotels.com, BookingOdigeoWL and Venere so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

710 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (663)
Viewed
Room/suite (213)
Viewed
View from room (46)
Viewed
Hotel & grounds (56)
Viewed
Bathroom (85)
Viewed
Pool/beach area (30)
Viewed
Dining (24)
Viewed
3:36
Videos (5)
Viewed
Other (204)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (2)
Viewed
Room/suite (13)
Viewed
Dining (9)
Viewed
Other (13)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#22 Business Hotel in Hong Kong #24 Family Hotel in Hong Kong #32 Luxury Hotel in Hong Kong #40 Romantic Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
Number of rooms
440

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer