IMHO airport hotels should be like a favourite pair of shoes; comfortable, do the job and cause no concern. Novotel CityGate hits the mark exactly. Unmemorable for all the right reasons; easy check in, decent meals, good service, excellent night's sleep, easy transfer back to the airport. Job done. More

Very near to the Airport, but very far away from the city centre.There's a Mall (Outlet), lots of shops, cafe, restaurants, a food court ....and a super market inside the Citygate Outlet. Disney Land it's just one station by MTR. Very good for 1st time visitors, stay for 1 to 2 nights in Novotel Citygate. The Hotel staff very kind... More

We arrived,me in a wheelchair,having hurt my foot in Canada Lovely tommy checked us in,I asked about an upgrade,he very deftly changed the key card,and gave us the upgrade,to exec,with 'free' internet,BUT no club breakfast,only coffee!! The coffee machine was hopeless,the young lady on duty tried to help us with a wheelchair,via Cathay,she realy did try,but no weelchair at the... More

Having needed to visit the Expo for an exhibition, we checked into the Citygate as it was only a very short distance from it (they run a free shuttle every day at various times, which only takes 5 - 10 mins and do the pick-up from the airport free also). We chose a Club room, which was beautiful, although it... More

We stayed for 2 nights Novotel Citygate after a 4 nights stay at Novotel Nathan Road. We were glad that we upgraded to an executive room with free breakfast, internet and late checkout at 4pm. Checkin was smooth and were allocated the room although we arrived just before noon. Our room on level 20 gave us a fantastic view, and... More

Booked this hotel because we were arriving in the evening and leaving early the next morning. the shuttle bus is great, and it is only 5 minutes to and from the hotel/airport. At check-in they upgraded us to level 20 with harbour views. But they only gave a one door card, and no explanation of room number, where to get... More

Stayed there as it was a holiday trip for me but a business trip for hubby. Clean and nice looking hotel. The room's design was rather different from the usual hotel layout - the washing area (basically where you brush your teeth and freshen up) was part of the hotel room and exposed to the aircon. The bathroom and toilet... More