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All 645 Hong Kong hotels

Novotel Citygate Hong Kong

4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)
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Ranked #34 of 645 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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2,244 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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English first
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed for one night to catch the flight next day to London. The location is ideal if you are stopping by Hong Kong to catch your onward flight - it takes 5 mins (sharp) to get to/from HK international airport and free shuttle buses are handy. Because of the location we were not worried about traffic etc. We had... More

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I arrived at Novotel Cittygate to be pleasantly surprised by early checkin. After a sleepless night on a plane it was most welcome. The room was as I requested, quiet and non-smoking and very comfortable. The staff are the epitome of efficiency, pre-empting my checkout as I needed to catch the early shuttle from the hotel to the airport -... More

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Hong Kong
1 review
5 of 5 stars Reviewed 4 days ago NEW

I really can feel they are happy to serve you. I booked the hotel for my wedding banquet. The hotel help me prepared everything well, and allow my hotel room have late check out till 4 pm, let me have enough time to pack after my lunch wedding banquet. I love this hotel.

Review collected in partnership with Accorhotels.com

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Malibu, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I made a business trip to the bustling city of Hong Kong and stayed at this hotel. This place did not disappoint. The rooms are clean (albeit, a tiny bit bland), the hotel crew are efficient and helpful, the location is fantastic, as I needed to be near the airport. This is by far one of the best Novotels I... More

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Oakville, Canada
Top Contributor
211 reviews 211 reviews
36 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were not impressed with this hotel. Service, food and rooms were all average, at best. The hallways smelled of mold, which always worries me. The staff had no idea about what specials were on offer for F&B at the hotel so we skipped the restaurants and ate in the adjacent mall instead, The only positive thing we can say... More

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NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear HKloban Thank you for taking the time to review your recent stay at Novotel Citygate and sharing your experience on TripAdvisor. I thank you for sharing our wonderful location with readers. Novotel Citygate is the only Airport Hotel with city convenience located 5 minutes’ drive from Hong Kong International Airport, yet connected to down town Hong Kong via the... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

All Staff were very efficient, friendly and helpful. Reception staff pre-empted my needs and assisted me in a speedy check-in and checkout. Arriving early was not a problem for this hotel to accommodate which made my long plane trips very easy. I found the room (queen bed room) very comfortable and amenities useful.

Review collected in partnership with Accorhotels.com

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Sydney, New South Wales, Australia
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in the best location for proximity to the airport and also access to Hong Kong Disneyland. 2 train stops on the MTR. You are also right at the start of the cable car Nong Ping 360 that takes you up to the giant Buddha and beautiful village in the clouds. Located under the hotel is an outlet... More

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Denville, New Jersey
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great choice if you want to find a place to refresh or crash close to the airport. There is a free shuttle that takes you to the hotel in 5 minutes so you don't need worry about traffic if you are catching another flight. The hotel is clean and well maintained. The staff is very friendly. They... More

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Hotel Summarization (Beta)

What travelers say

  • Free shuttle(93)
  • Cable car(76)
  • Tung Chung(46)
  • Very good(39)
  • Shopping mall(38)
  • Ngong ping(16)
  • Mtr station(9)
  • Lantau Island(8)
  • Food court(8)
  • Breakfast buffet(7)

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport , Lantau Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

710 photos of this hotel

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Room/suite (213)
View from room (46)
Hotel & grounds (56)
Bathroom (85)
Pool/beach area (30)
Dining (24)
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Other (204)

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All management photos (48)
Hotel & grounds (11)
Pool/beach area (2)
Room/suite (13)
Dining (9)
Other (13)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#22 Business Hotel in Hong Kong #24 Family Hotel in Hong Kong #32 Luxury Hotel in Hong Kong #40 Romantic Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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