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Novotel Citygate Hong Kong

4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)
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Novotel Citygate Hong Kong
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Ranked #40 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Hlsoewandi Jakarta
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2,348 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

The Novotel Citygate hotel is situated close to the airport and in the same complex as the Tung Chung Outlets. The restaurant served a variety of dishes, buffet style. The staff on the reception and concierge desks were extremely helpful.

Review collected in partnership with Accorhotels.com

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Pennsylvania
Top Contributor
286 reviews 286 reviews
128 hotel reviews
408 helpful votes 408 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My spouse and I spent one night at the Novotel Hong Kong Citygate in late March 2014. Parent company Accor owns the Novotel brand, and we booked our room on-line using their website. We were offered a promotional rate of 40% off if we pre-paid our stay (which was then non-cancellable, non-changeable, and non-refundable), but it was worth the approximate... More

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Wellington, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose this hotel for the main reason that it close to the airport and they provide free shuttle bus to the airport. Citygate is just there and there are tons of shopping to do. I think we spend more at this location shopping then the rest of our trip add together. The exploring and shopping around this hotel makes... More

Was this review helpful? Yes 2
Singapore, Singapore
Top Contributor
87 reviews 87 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room is small to begin with and there is no actual partition from the wash/toilet/bath area from the bedroom. There is also no free wifi in this hotel. The only thing good is the location from the airport and citygate outlets, the other thing would be the nice mountain/sea view from the hotel. Other than the location and nice... More

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NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear JamesOngSg Thank you for your feedback on your most recent stay at Novotel Citygate. I am delighted to learn that you enjoyed the location of our hotel, its close proximity to Hong Kong International Airport and Citygate Outlets Mall and the wonderful views from our rooms. Our rooms measure on average 28 square meters, the open plan of our... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I wish I could give 3.5 rating but I also believe everybody deserves a second chance. The hotel is modern and clean but the atmosphere is rather cold and soulless. Of course I do not expect a Sofitel luxury and charm from the Novotel chain but... My room was extremely clean, spacious and had amazing views. I guess the last... More

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NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Baronessa_Scotti Thank you very much for your review; I can certainly assure you that management of Novotel Citygate do monitor and read social media reviews, it is a vital part of customer feedback that we take very seriously. I am delighted to hear that on the whole you found the room, location and stay to be enjoyable. Thank you... More

Sydney, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed just one night between flights and found the room, food, hotel service and shuttle facility all very good. Other reviews have not mentioned the great swimming pool and facilities in the gym - just right for those last few hours before heading back to the airport. Advance booking on the hotel web page gave me very good rates.

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Hotel Summarization (Beta)

What travelers say

  • Free shuttle(76)
  • Cable car(61)
  • Tung Chung(37)
  • Very good(35)
  • Shopping mall(31)
  • Ngong ping(14)
  • Mtr station(8)
  • Afternoon tea(7)
  • Lantau Island(7)
  • Food court(7)

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Airport , Lantau Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Orbitz, ACCOR, Expedia, Travelocity, HotelTravel.com, Priceline, Ctrip DaoDao and Odigeo so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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