We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Citygate Hong Kong

#46 of 694 Hotels in Hong Kong
Certificate of Excellence
Hotel website
No.51 Man Tung Road, Tung Chung, Hong Kong, China
Special Offer
Citygate Shopover Offer
Book on
TripAdvisor
Trusted partner. We work directly with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Citygate Hong Kong
Professional photos View all
Browse nearby
Novotel Citygate Hong Kong
Add Photo Write a Review

2,689 Reviews from our TripAdvisor Community

Traveler rating
    1,333
    1,042
    250
    43
    21
See reviews for
731
732
376
600
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (2689)
  • Mar-May only
    (692)
  • Jun-Aug only
    (725)
  • Sep-Nov only
    (641)
  • Dec-Feb only
    (631)
All months
Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Simple, Clean room, good spread of international buffet breakfast. Shuttle bus service available to Asia Expo. Convenient and near to train station, hotel is connected to citygate outlet mall. Note for skateboarders, the nearest skatepark will be Tseung Kwan O Velodrome, near Hang Hau MTR. Barely 10minutes to skate from Novotel City gate to Tseung Kwan O Velodrome Skatepark. Nature... More 

Was this review helpful? Yes
Bandung, Indonesia
1 review
5 of 5 stars Reviewed yesterday NEW

The room is big.. with a beautiful view ... so Spacious room.. Very nice and clean hotel Only a steps away from citygate Mall Near to the airport.. There's a free bus to airport in every 15min Great Hotel

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

One of the best Novtotel I have ever been to. Staffs was very friendly; room was big and light with view of the sea, close to HK airport(with hotel free shutter bus, its so hassle free), next to shopping mall( with food court and one and only HK outlet shopping). One best thing is near HK Disneyland, and comparing the... More 

Was this review helpful? Yes
Belfast, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fabulous hotel. Had Premier room on 21st floor which gives free access to great afternoon tea, cocktails in early evening and newspaper etc. highly recommend. Staff very helpful. Also free airport shuttle bus. Breakfast had huge selection and was superb. There's a mall right next to hotel with outlet stores and a food court. Easy to get train into Hong... More 

Was this review helpful? Yes
Statesboro, Georgia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Just an 5-8 minute free hotel shuttle ride from the airport, is one reason why we and many airline personnel find this hotel convenient. The hotel is connected to a large shopping mall and a subway stop. Check in was straightforward. The concierge helped us purchase Hong Kong Disney tickets and answered subway use questions. Our room had large windows... More 

Was this review helpful? Yes
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Jackie H Thank you for taking the time to share your review of Novotel Citygate on TripAdvisor. I am delighted to read that you found our unique location to your satisfaction; the convenience of close proximity to the airport with down town connectivity at your door stop. Thank you also for providing detailed information on the room and facilities... More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent facilities and close to local amenities. Room was well appointed and very comfortable with great views towards the sea and airport. Staff were very attentive and knowledgeable. Great transport links as always in Hong Kong.

Was this review helpful? Yes
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear kdr5358 Many thanks for your kind review of Novotel Citygate; I am happy to see that you enjoyed your stay with us. We look forward to welcome you back when you are next in Hong Kong. Yours sincerely Nicholas Cullum General Manager More 

Shanghai
Contributor
16 reviews 16 reviews
11 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

this hotel is much better than Novotel century, not only for the bigger room, also the more amicable staff. the receptionist will talk to the kids, will communicate with the guests. location is perfect. we have stayed in this hotel several time. and this Jun, we experienced their outdoor pool, which is quite satisfactory. i taught my son how to... More 

Was this review helpful? Yes
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Lawrence S Thank you for reviewing your stay at Novotel Citygate, it is certainly appreciated. Your review is very kind and I am delighted to read that Novotel Citygate will have long lasting memories to your son and the entire family in regards to his swimming experience. We look forward to welcome you and your family back again in... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel was great for us, as we had an early flight out the next morning. On the night we arrived, we got the train (which is literally at the hotel - inside the shopping centre) to the city and it was very easy to access from the hotel, although about 40 minutes away. Great rooms, with a beautiful view... More 

Was this review helpful? Yes
NovotelCitygate, Manager at Novotel Citygate Hong Kong, responded to this review

Dear Abbey R, Thank you for your comments in regards to your recent stay at Novotel Citygate. Thank you for highlighting the unique location of the hotel and the easy transport links to Hong Kong central via the MTR network. I am delighted to read that your overall stay was great, got enjoy some beautiful views from the room and... More 

Hotel Review Summarization

What travelers say

  • Free shuttle(43)
  • Cable car(30)
  • Tung Chung(18)
  • Very good(18)
  • Shopping mall(17)
  • Ngong ping(11)
  • Afternoon tea(6)
  • Buffet breakfast(6)
  • Lantau Island(6)
  • Big buddha(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,254 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (838)
Viewed
Room/suite (279)
Viewed
View from room (86)
Viewed
Bathroom (104)
Viewed
Hotel & grounds (73)
Viewed
Pool/beach area (33)
Viewed
Family/play areas (2)
Viewed
Dining (26)
Viewed
Business center/function rooms (1)
Viewed
3:36
Videos (5)
Viewed
Other (229)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (350)
Viewed
Amenities (67)
Viewed
Executive Premier Room (63)
Viewed
Pool (75)
Viewed
Restaurants and Bars (62)
Viewed
The Hotel (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Room/suite (16)
Viewed
Dining (12)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (15)
Viewed
Pool/beach area (3)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay