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All 667 Hong Kong hotels

Novotel Citygate Hong Kong

4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)
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Ranked #37 of 667 Hotels in Hong Kong
Certificate of Excellence 2014
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2,320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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sydney
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My son and I were pleased with the price (under $200AUD) and our experience at Novotel Citygate. Unfortunately we only stayed one night. It would be worth staying 3 to explore the facilities, shops and take the train into the city for exploration. The shuttle bus from the airport was a little tricky to find (a descriptive map showing where... More

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San Diego, CA
Top Contributor
129 reviews 129 reviews
55 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

easy in and out from the airport, especially via taxi. the hotel was beautiful and I was upgraded to a suite which was a big bonus. big room, comfortable bed, jacuzzi tub, great hamburger for room service--overall the very best 'airport close' hotel I've ever stayed at

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New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at the 3 main hotels within the Hong Kong airport area i.e. The Regal..., Marriott and the Novotel on night of September 23 2014... I must say that the airconditioning at Novotel is top to the other two which make sleeping almost impossible. It will be even better if the thermostat can be reduce to another 2... More

Was this review helpful? Yes 1
Hyderabad, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this property for about 5 days. The hotel is close to the airport with the free shuttle and also close to the whole lot of city gate outlets for shopping, though pricey. Also close to the hotel is the famous cable car station to Ngong Ping Buddha temple and also the Tungchung station that can connect you... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the 3 main hotels within the Hong Kong airport area i.e. The Regal, Marriott and the Novotel on night of September 23 2014. I must say that the airconditioning at Novotel is top to the other two which make sleeping almost impossible. It will be even better if the thermostat can be reduce to another 2... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for just 2 nights with my baby son, selecting it specifically because it was close to the airport, with a free shuttle service, so easy travelling. I was not disappointed. After booking I received an email notifying me of the desk in the airport arrival hall to go to who would direct me to the free shuttle... More

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NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear LeBirch Thank you very much for taking the time to share with readers of TripAdvisor your review of Novotel Citygate. I am delighted to hear that as a whole you and your son enjoyed your stay with us, the location and connectivity to the Airport, the room service as well as our commitment to sustainability and our daily initiatives... More

Kansas City, Missouri
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good accomodations as described in other posts but let me add two quick hints. If you are using the shuttle from the airport, you need to go to the B16 hotel desk in the arrival lobby, and then they will escort you to the shuttle. The desk is very easy to find, just turn right when exiting customs. Citygate... More

Was this review helpful? Yes 3
Hyderabad, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I had stayed in Novotel Citygate for a period of 5 days. I know the hotel is strategically located, however the concept of not having internet in room was like a memory trip back to 2001, when internet was costly. I am sure having internet for free in room is a courtesy that Novotel has to provide, rather than 15... More

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NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear JairajAK Thank you for taking the time to write a review of your stay at Novotel Citygate, it is very much appreciated. I am very happy to learn that you found the room to be spacious and the location with direct access to the Citygate Outlet Mall and the MTR (Metro system) was to your satisfaction. I am unsure... More

London, United Kingdom
Top Contributor
76 reviews 76 reviews
48 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location, very close to the airport, and free shuttle every 15 mins (You have to go down the escalator to the T2 area, where all the shuttle pick-up areas are located). Was on the 16th floor, so nice view of the city and the hillocks. Conveniently located inside the CityGate Mall, so plenty of shopping, eating and other options... More

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Hotel Summarization (Beta)

What travelers say

  • Free shuttle(80)
  • Cable car(64)
  • Tung Chung(40)
  • Very good(37)
  • Shopping mall(34)
  • Ngong ping(15)
  • Mtr station(8)
  • Afternoon tea(7)
  • Lantau Island(7)
  • Food court(7)

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Airport , Lantau Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Reservation Options:
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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