We arrived late at night after a long flight. Several staff members were present and were very helpful. This was our first visit to HongKong but we knew it would be hot, crowded and noisy.However, our room was peaceful, cool and spacious and with excellent toiletries. Due to renovations. the free WiFi was located in Breezes lounge. It was aptly... More

I stayed two nights at the Lan Kwai Fong Hotel recently and the poor service and unclean conditions that I encountered ensure that my next stay in Hong Kong will be elsewhere. A few points and a quick anecdote to explain. 1) The carpet in the room was filthy. 2) The silverware in the room (with the fruit basket) was... More

Stayed three nights, arrived early Thursday morning. Room ready to check into which was fantastic. On the 26th floor with views of Kowloon. Staff were excellent. We had been informed in advance that upgrade work was in progress but we didn't experience any inconvenience and you would hardly know it was happening. Breakfast good but so many places to eat... More

I just checked into this hotel and the service is appalling. Totally inflexible and their response to every single problem you try to resolve is "No, we can't do anything. This is how it works in this hotel but I will note down your issues." Does this resolve anything? Clearly, they have no intention of improving their service. My main... More

In March 2012 I booked and paid in full to stay at the Lan Kwai Fong Hotel in Hong Kong in a room with a harbour view for 29th April, 30th April and 1st May 2012 . After a holiday in Vietnam, on 29th April 2012 I flew from Hanoi to Hong Kong but my plane was delayed because of... More

Due to an upcoming statutory holiday in HK, we had a hard time finding a hotel in a central area for 1 night, without breaking the bank. After a long search online, we finally were able to book the LKF hotel @ Kau U Fong for over $220 USD (their normal rate is much lower, but as mentioned many hotels... More

For a traveller that requires a nice, clean and quiet hotel with a good location this hotel is perfect. The lobby is nothing grand, but the staff are friendly and helpful. The rooms are small, but quality is definitely not compromised. The bed is really quite comfy, great after a long day out. There's a safe in the room and... More

Although this hotel was pretty central the area surrounding this hotel was a big no no for me. Very shabby and uninspiring. Had I not stayed at other hotels here in Hong Kong I might have thought otherwise… Now regarding the hotel itself, nothing really exciting to say…The lobby was small but modern with a welcoming staff. The room, although... More

Except for super expensive hotels in core Central like the Mandarin, it is hard to find a hotel in Hk which ticks all the boxes....one needs to make some compromises, about price, size, or views. This hotel does not have a swanky lobby, but it works. There are no fawning staff In every corner, but the staff which is there... More