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Cosmo Hotel Hong Kong

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No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
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Cosmo Hotel Hong Kong
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995 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (995)
  • Mar-May only
    (275)
  • Jun-Aug only
    (252)
  • Sep-Nov only
    (238)
  • Dec-Feb only
    (230)
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Tokyo, Japan
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel is within a 10-minute walk from the station of Wan Chai. You can enjoy various shops and restaurants within walking. When you book with the official site, you can use smartphone for free during your stay that is very useful.

Was this review helpful? Yes
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Lesserpandatrip, Thank you for your comments. We are happy to know that you found our hotel conveniently located, we hope you had also made use of our free shuttle services towards 15 major destinations in town including Causeway Bay, Wan Chai, Admiratly, Central, Taikoo and Quarry Bay. On the other hand, the smart phone is actually provided in each... More 

Guangzhou, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My sister and I stayed at the Cosmo Hotel for one week in July 2015. Though the room was a little small it was completely adequate for our stay. It was within 10-15 minute walk to either Causeway Bay or Wan Chai Metro stations. We didn't have breakfast at the hotel, but found some great little places just 5-10 minutes... More 

Was this review helpful? Yes 1
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Sue B, Thank you for your valuable feedbacks. It’s good to know that you had a wonderful stay with us this time. Upon your next visit, we recommend you to check out our other room types that measure up to 83 sq. m. for a more spacious and comfortable stay. The free smart phone is actually one of our... More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I was at the Cosmo Hong Kong for 4 nights in November 2014. Small hotel with small rooms, but got everything you need and had all the amenities you can expect from a 3* plus boutique hotel. I had the superior room which was very clean, had a queen size bed, good shower/bath, very cool aircon, flat screen tv and... More 

Was this review helpful? Yes
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Rakslie8, Thank you for your comments. We are happy to know that you had a great stay with us. Your comments towards the breakfast is well noted and we will continue to improve the food quality and variety. We also recommend you to check out our other room types that measure up to 83 sq. m. and overlooks the... More 

Dubai, United Arab Emirates
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I visited HK during Umbrella protest and therefore it was very complex to arrive to the hotel, not their fault but I arrived exhausted at hotel.. no welcome drink, no towel, no smile from reception person ( the check out person was very nice !). Hotel is well located not fare from buses and subway. As for the room, not... More 

Was this review helpful? Yes
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Anadubai_12, Thank you for your comments. We’re sorry to know the traffic was not so smooth on the way to our hotel due to the emergency road blockage the time you arrived. We appreciate your understanding on this. That said, training will be reinforced towards all our front line staff in order to provide excellent service to our guests... More 

Glasgow, Scotland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I would start this review by saying that I don't normally do reviews while I'm still actually staying at a hotel, but I feel it is warranted in this case. Having stayed twice before at the Cosmopolitan Hotel - the sister hotel to the Cosmo located just down the road - and enjoyed our stays there, we decided to give... More 

Was this review helpful? Yes 2
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Fredbred, thank you for your comments. We are really sorry to know that our hotel’s facilities and services didn’t meet your expectation this time. First of all, thank you very much for letting us know about the room condition that you encountered. We appreciate this honest feedback very much as it definitely helps us improve in the future. That... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Just stayed here for 2 weeks - got an automatic upgrade on arrival due to length of stay - staff always helpful - room had great view and was clean and well presented. The smartphone though was a real highlight = had wifi everywhere I went in Hong Kong - great for maps and working out routes and finding things... More 

Was this review helpful? Yes
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Timbo, Thank you for your great comments. We’re really happy to know that our staff had rendered you a wonderful staying experience this time. We hope the free smart phone that offered you unlimited internet, Wi-Fi sharing, local and IDD calls to 9 countries (including UK, US, Australia, Singapore, China, Malaysia, Korea, Canada and Japan) had made your stay... More 

Napier, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Location was excellent especially for shopping? free bus service was very convenient. Rooms were clean and nicely ventilated. Free coffees on level 5! Staff were very helpful and efficient. Breakfast buffet was good value.

Was this review helpful? Yes
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Bronwen, Thank you for your comments. It’s great to know that you had a wonderful stay with us. We trust you had made use of our free shuttle service to get to 15 major destinations in town and explore Hong Kong at its best. Rest assured that your compliments will be passed onto our teams personally and we will... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent stay I had at the Cosmo. Lovely location. Great access 24 X 7 to any part of city. Courteous staff.. Special mention to be made of Monique at the guest services and Conrad at the Bar. Anyone going there just has to enjoy their hospitality. The Handy phone in the rooms is a great asset. You remain connected as... More 

Was this review helpful? Yes 1
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Narendra3110, Thank you for your great comments. We are happy to have rendered you a wonderful stay at Cosmo Hotel this time. Rest assured your compliments towards Monique and Conrad will be passed onto them personally. The free smart phone is one of our favourite offerings that allow guests to stay seamlessly connected during the trip with unlimited internet,... More 

South Africa
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

During out stay , in June 2015 and being the first time in Hong Kong, we were well accommodated from the time of our arrival. Staff very friendly, ready to help you with information and the place is convention in terms of walking distance to city centre. This was part of out 9th Anniversary celebration.

Was this review helpful? Yes
CosmoHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear TowersN, Thank you for your great comments. We are happy to know that our staff had rendered you professional service throughout your stay. We also hope you had made use of our free shuttle service that brings travellers towards 15 major destinations in town. It’s really our pleasure to have you staying with us as part of your anniversary... More 

Mystic, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a really great time at the Cosmo hotel in Hong Kong. First, the staff were all very attentive and excellent to deal with. We mentioned it was our 2nd wedding anniversary and got a free room upgrade, they even sent up a bottle of wine after we checked in. They also helped us with how to get around... More 

Was this review helpful? Yes 1
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Guest, Thank you for your comments. Guest experience is always our top priority and we are happy that our Guest Services Team has brought you a memorable wedding anniversary at Cosmo Hotel. It’s also great to know that the provision of free smart phone had made you stay a more hassle-free one. Apart from Google Map and embedded city... More 

Hotel Review Summarization

What travelers say

  • Causeway bay(19)
  • Wan Chai(13)
  • Shuttle buses(12)
  • Times Square(12)
  • Very clean(7)
  • Free shuttle(6)
Questions? Get answers from hotel staff and past guests. Ask a question

790 photos of this hotel

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Bathroom (42)
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Room/suite (100)
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Hotel & grounds (50)
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View from room (24)
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Dining (11)
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Expert photos: Taken by TripAdvisor travel experts

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Acridine Orange Suite (86)
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Amenities (24)
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Executive Room (Green Room) (42)
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Executive Room with City View (41)
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Executive Room (Yellow Room) (47)
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Pastel Yellow Suite (73)
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Restaurants and Bars (23)
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Superior Room (40)
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Superior Room with Street View (47)
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The Hotel (39)

Management photos: Courtesy of the property manager

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Hotel & grounds (12)
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Room/suite (2)
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Other (1)
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