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Cosmo Hotel Hong Kong

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No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
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Free Night - Stay 3 Pay 2
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Cosmo Hotel Hong Kong
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985 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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English first
  • All months
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  • Mar-May only
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    (242)
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    (238)
  • Dec-Feb only
    (230)
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Mystic, Connecticut
1 review
5 of 5 stars Reviewed yesterday NEW

We had a really great time at the Cosmo hotel in Hong Kong. First, the staff were all very attentive and excellent to deal with. We mentioned it was our 2nd wedding anniversary and got a free room upgrade, they even sent up a bottle of wine after we checked in. They also helped us with how to get around... More 

Was this review helpful? Yes
Perth, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Any hotel with such a cool name is,worth a stay. That's not the reason we chose it though. It was part of,a great package and we LOVE IT! It is in th ecology wan chai district, walking distance from the old Chinatown feeling. The staff, particularly Kenneth and Victor, are amazingly helpful with the complimentary smart phones which phone home... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Gail, thanks for your valuable comments. We are happy to know that you had a great stay at Cosmo this time. We trust the smart phone that comes with unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 countries including UK, US, Singapore, China, Australia, Malaysia, Korea, Canada and Japan had brought you a great deal... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am staying in the Hotel for last 3-4 Years . I like the same due to location and nearness to convention center . Rooms are comfortable and staff is polite . Free Breakfast with Early start is additional benefit . Free Handy is Bonus .

Was this review helpful? Yes 1
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Sunilaga2k, thanks for your comments and continuous support towards our hotel. While our hotel is convenientaly located amid Causeway Bay and Wan Chai, we believe you had used our free shuttle service towards major destinations including the nearest subway station, Convention Centre in Wan Chai and other places in Central, Admiralty and more. We are also happy to know... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

The room is very tiny and air-condition is not cool enough. But the free smartphone and the shuttle bus service are very convenient.And the staff are so friendly, especially the assistant concierge, Bob who recommended a beautiful trip for me, and the trainee, Krystal(not sure about her name as she has no name tag) who show me how to use... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Kaman, thank you for your valuable comments. It’s great to know that our staff had rendered you excellent service during your stay, rest assured your compliments will be passed onto our teams, especially Bob, personally. We will also keep the spirit up to ensure every guest a good stay like yours. On the other hand, we hope you had... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for a 5-day trip. the front desk staff still provide fast and good service, although they seemed really busy probably due to inadequate staff on duty. I thought the checking in and out process would take more time than I expected, but thanks to Alan Chan (I got his name from the tag he was... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Gicleur, thank you for your comments. It’s really great to know that our staff had rendered you a wonderful staying experience this time. We always believe it is the heart-warming service we offer that makes us stand out from other hotels in the city. Thank you for your compliments, we will pass it to our teams and Alan personally... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

the room is too small,but the hotel is the best,there is a free cell phone in the room.and it provides free Wi-fi and free phone call to eight countries,also the asssitant concierge bob lee, raymond and alan victor are friendly man,he's helpful ,and every time i ask him about my way ,he will tell me nicely,thanks the workers here,for my... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Kethy, Thank you for your review. We are glad to learn that you enjoyed your stay at our hotel. Room size wise, we offer 7 types of rooms in different sizes to suit a wide range of travelling preferences. You may try our suites measuring up to 900sq.ft. and with spacious bathrooms for a more relaxing stay on your... More 

Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is my second stay in a dorsett hotel in hong kong and again i was not disappointed. Staff,facilities,location and room were perfect for my stay. Transport is very handy,buses either side of road,tram around corner and train also close. Good bars restaurants shops and sporting facilities very close and walkable even for a 70y.o. like me. If this is... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We are glad to hear that you enjoyed your stay at our hotel. We hope that you have had the chance to utilise our complimentary shuttle bus service towards 15 shopping and commercial destinations, including metro stations, during your visit. We look forward to warmly welcoming you back for another enjoyable stay... More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel location is good with free shuttle buses available. Nothing was a bother for any of the staff. Bob, the assistant concierge was always there to answer any queries or hail a taxi, always with a smile on his face. Ming, the waiter at breakfast knew we liked orange juice & a cup of tea when we first sat down.... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We are glad to hear that you enjoyed our service provided. Thank you for your compliments towards our staff, and we very much look forward to welcoming you back for another pleasant stay soon! More 

Gurgaon, India
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Location wise hotel is ok . Metro 10 mins walking distance. Staff is not so helping and the free shuttle service is not always free . ( just chk ) they say it's free transfer but at the end moment they charge . Ocean park is near 10 min drive . Rooms too small ... We booked family room for... More 

Was this review helpful? Yes 1
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We regret to learn that your stay with us did not meet your expectations this time. Room size wise, we offer 7 types of rooms in different sizes to suit a wide range of travelling preferences. You may try our suites measuring up to 900sq.ft. and with spacious bathrooms for a more... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This boutique hotel is well located within walking distance of the main shopping area, and just next to a metro station. Rooms are very comfortable and service is very friendly. Their sister hotel next door operates a shuttle bus service on a schedule to several areas and attractions. My favourite feature was the personal handy which came with the room.... More 

Was this review helpful? Yes 1
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your stay at our hotel. We look forward to warmly welcoming you back for another pleasant stay very soon! More 

Hotel Review Summarization

What travelers say

  • Causeway bay(19)
  • Wan Chai(13)
  • Shuttle buses(12)
  • Times Square(12)
  • Very clean(7)
  • Free shuttle(6)
Questions? Get answers from hotel staff and past guests. Ask a question

779 photos of this hotel

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Room/suite (97)
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Hotel & grounds (50)
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Bathroom (38)
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Dining (11)
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Acridine Orange Suite (86)
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Amenities (24)
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Executive Room (Green Room) (42)
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Executive Room with City View (41)
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Executive Room (Yellow Room) (47)
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Pastel Yellow Suite (73)
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Restaurants and Bars (23)
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Superior Room (40)
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Superior Room with Street View (47)
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The Hotel (39)

Management photos: Courtesy of the property manager

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Hotel & grounds (12)
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Room/suite (2)
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Other (1)
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