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Cosmo Hotel Hong Kong

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No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
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Free Night – Stay 3 Pay 2
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Cosmo Hotel Hong Kong
Cosmo Hotel Hong Kong
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1,135 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Decent location, decent price for Hk island. Small but functional room and bathroom. Handy smartphone in each room. Lifts are too small and very slow. Not good if you are in a rush Gym is in next door hotel. Not always easy to find a cab.

Helpful?
Thank LATyrrell
UK
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 2 nights in Jan 16. First impression was of a rather dark reception area staffed by keen and helpful staff. Room on 20th floor had a good view, but smallish compared to other hotels. Arrived during a cold snap, and the room, the hotel and the 'hot' water were all chilly. Desk drawer front came off in my... More 

Helpful?
Thank Arjar
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We had a book a 2 bedroom suite and when we arrived they said it was an adjoining room. If adjoining room is the hall way then they have issues we got 2 separate rooms 1506 and 1507. These rooms were so small only fit the bed... most terrible hotel I have ever stayed at

Helpful?
1 Thank NITEm
Ottawa, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived at 1am after a 30+ hour journey from Canada and were greeted like royalty. Victor Cheung, the guest services manager, was so enthusiastic, gave us a complimentary bottle of wine and a fee upgrade to the top floor with a city/bay view. He then accompanied us up to our room, pointed out all the amenities and made sure... More 

Helpful?
1 Thank DeirdreColin
Singapore, Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel staff went beyond the call of duty in their service. Made us feel safe, gave great food recommendations. Special mention to Alan Chan, the hotel manager, who took extra effort to ensure that our trip was smooth and comfortable. The bellboy too was amazing, lugging our baggage in the rain to the other side of the road to hail... More 

Helpful?
Thank lydtm
Singapore, Singapore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a four night stay last week with a group of friends and we had a great experience. The room was a little small (expected in Hong Kong) but very clean and sufficient. The most useful facility by far was the smart phone provided in every room. It came with unlimited data (extremely useful to tether to your own... More 

Helpful?
Thank jliying
Bangalore
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights last week. I booked the hotel after seeing the reviews from TripAdvisor. I had great expectations for my stay here. Some things were really good and I was disappointed with few things also. Pros Handy Phone- This come very handy as you can make calls and use Internet Shuttle service - The hotel has... More 

Helpful?
Thank Keshav C
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Cosmo. They upgrade our room and the staff were attentive to our needs. Rooms were clean and had a great view on Causeway Bay area. The hotel offers a smart phone for free that you can bring with you everywhere. It was very useful!

Helpful?
Thank Sue_san02
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

The Services of Manager - Ethan Yu is fabulous. He handled our enquiries and issue very properly. His service is the top and excellent. We love Cosmo Hotel very much and definitely will stay here again. Also, I recommended this hotel to everyone. Ethan - Thank you so much for everything you did for us.

Helpful?
Thank A TripAdvisor Member
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear guest Thank you very much for your feedback. We are delighted to learn that our staff has offered you excellent service during your stay and brought you an enjoyable stay. We value guest experience the most and your compliment will be conveyed to Ethan in person. We will definitely keep it up and look forward to welcoming you back... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I enjoyed my stay at cosmo, its location was in the middle of the city , the room was big and clean.they offered a smart phone which was more than great aslo the shuttle bus was very useful.all hotel members were friendly and cheerful.

Helpful?
Thank Dina M
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Dina M We are glad to learn that you have a lovely stay in our hotel this time. Guest experience is one of our top priorities and we always endeavor to strive for offering our guests’ excellent stay experience. Your compliment towards our staff’s friendly service will be passed to them in person. Also, we hope you had made... More 

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Executive Room (Yellow Room) (47)
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Pastel Yellow Suite (73)
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