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The Landmark Mandarin Oriental, Hong Kong

5.0 of 5 The Landmark, 15 Queen's Road Central, Hong Kong, China
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#8 of 667 Hotels in Hong Kong
406 Reviews 4.5 of 5 stars
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The Landmark Mandarin Oriental, Hong Kong
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The Landmark Mandarin Oriental, Hong Kong
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406 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Edinburgh, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here with work on two separate occasions over the summer and loved this hotel. Customer service is fantastic and the rooms are immaculate and beautifully decorated and it's like they have thought of everything that travellers could possibly need, more toiletries than you would normally find in a room. Every day they leave a small gift from... More

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Tokyo, Japan
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Best location in Central, next to Landmark with all the shopping. Room service food is really good as well. But the room will not have a view but good enough.

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear SabonLover Thank you for posting on TripAdvisor regarding your recent stay at The Landmark Mandarin Oriental, Hong Kong and we're happy to learn that you found our hotel location convenient as well as our room service. As we are located in the heart of Central, we do not have a view but instead we offer other luxury qualities that... More

Makati, Philippines
Top Contributor
335 reviews 335 reviews
28 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

I love staying at Mandarin Hotels and this particularly one was consistent with the high standards that the hotel group have always strived for. The location could not be more ideal for luxury or business clients with everything in walking distance. Its spa deserves particular commendation for its beautiful wet floor and outstanding treatments.

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear djmontano Thank you for your continued loyalty of the Mandarin Oriental Hotel Group, we are thrilled to learn that The Landmark Mandarin Oriental, Hong Kong is a particular favourite of yours. We are also happy to read that you have made the most out of our convenient location and you enjoyed rest and relaxation at The Oriental Spa. We... More

Hong Kong, China
Contributor
17 reviews 17 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Mandarin Oriental is a well-respected local brand, and they never let you down. This is almost a perfect stay, minus the space limitations (it's located in a office building). Check-in/check out efficient (living in HK you almost get used to it and become spoiled), but hotel reception is not so grand. Location is perfect: The Landmark is located in the... More

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear lain D Thank you for sharing your experience on TripAdvisor and we are delighted to read that our impeccable service has lived up to your expectation. Indeed, many of our guests would agree that The Landmark Mandarin Oriental, Hong Kong is a perfect place to stay for business purpose. For a romantic stay, may I suggest our couples retreat... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at the Landmark at least 4 times already. It's a smallish boutique hotel in the heart of Central on HK Island. Very convenient to places for shopping (high end of course), and also to some of the more vibrant night life HK has to offer. The hotel is immaculately well maintained and serviced. Staff are polished and attentive.... More

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Jason C Thank you for sharing your comments on TripAdvisor and we are honoured that you have chosen The Landmark Mandarin Oriental as your home while visiting Hong Kong. It is pleasing to read that you are happy with all aspects of our service and our convenient location. With regards to our pricing, we remain competitive amongst other luxury... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

Very professional & personal Guest Relation Supervisor - Ken and the friendly and smart Concierge - Mike , and the rest of the staffs from door men to bellhop really make our coming back to HK trip and stay at Landmark Mandarin Oriental Central a memorable and GOOD LASTING IMPRESSION!

Review collected in partnership with this hotel

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear ShaunSS1966 Thank you for sharing your comments with us on TripAdvisor and we are thrilled to read that our team members, especially my colleagues Ken and Mike, who made your return trip to Hong Kong memorable! We look forward to welcoming you back in the future. Best regards, Greg Liddell General Manager The Landmark Mandarin Oriental, Hong Kong More

Beijing, China
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed in this hotel from Step.6th to 10th. In one morning of our stay, my wife accidentally lost her ear nail plug (the little metal piece that fixes the nail on the ear) when dressing up herself. We spent half an hour looking for it but end up with finding nothing. Without informing the room service,... More

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Teddy Y, Thank you for taking the time to write to us and sharing your comments regarding your recent stay with us. I am extremely proud to read that a member of our Housekeeping team made such an impression during your stay and it is these thoughful gestures that make us unique. I'm also happy to hear that you... More

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Istayed with them for one night on 8/9/14 , good food, excellent service, great people. i wish them all the best and hope they keep maintain the same standards the next time i see them. with the location advantage you have good shopping arcades and good restaurants nearby .

Review collected in partnership with this hotel

Was this review helpful? Yes 3
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Koul A Thank you for posting your review on TripAdvisor and it is with pleasure to read that you enjoyed your stay with us at The Landmark Mandarin Oriental, Hong Kong and found our location, food, service and my colleagues all to your satisfaction. We look forward to welcoming you again in the near future. Best regards, Greg Liddell... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first trip to Hong Kong and this hotel lives us to the mandarin oriental standard - excellent in every respect! The service was extremely good and professional the bathroom a joy and i slept like a baby

Review collected in partnership with this hotel

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear 399Dav Thank you for your comments and we're happy to read that you enjoyed your stay with us at The Landmark Mandarin Oriental, Hong Kong. Our personalized services and spacious guestrooms are some of our best attributes and we are delighted that these contributed to some of the highlights of your stay. Once again thank you for your comments... More

London
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Absolutely faultless hotel. The rooms are stunning, the food and breakfast superb and the location great. I don't like the compulsory 10% "service charge" which is added to the bill, and applied to the full room rate. Just put the prices up by 10% and don't leave people with a nasty taste!

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Peter S Thank you for your review on TripAdvisor and we are sorry to read that our billing practice has not lived up to your expectations. The billing practice does vary from one country to another, in Hong Kong most of the luxury hotels do add a 10% service charge in addition to the room rate, however, government tax... More

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Additional Information about The Landmark Mandarin Oriental, Hong Kong

Address: The Landmark, 15 Queen's Road Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Landmark Mandarin Oriental, Hong Kong 5*
Number of rooms: 113
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Also Known As:
The Landmark Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental Landmark
Mandarin Oriental Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental
Landmark Mandarin Oriental

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