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The Landmark Mandarin Oriental, Hong Kong

5.0 of 5 The Landmark, 15 Queen's Road Central, Hong Kong, China
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#8 of 652 Hotels in Hong Kong
399 Reviews 4.5 of 5 stars
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The Landmark Mandarin Oriental, Hong Kong
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The Landmark Mandarin Oriental, Hong Kong
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399 reviews from our community

Traveler rating
    316
    61
    17
    3
    2
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38
120
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136
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very professional & personal Guest Relation Supervisor - Ken and the friendly and smart Concierge - Mike , and the rest of the staffs from door men to bellhop really make our coming back to HK trip and stay at Landmark Mandarin Oriental Central a memorable and GOOD LASTING IMPRESSION!

Review collected in partnership with this hotel

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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Istayed with them for one night on 8/9/14 , good food, excellent service, great people. i wish them all the best and hope they keep maintain the same standards the next time i see them. with the location advantage you have good shopping arcades and good restaurants nearby .

Review collected in partnership with this hotel

Was this review helpful? Yes 3
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Koul A Thank you for posting your review on TripAdvisor and it is with pleasure to read that you enjoyed your stay with us at The Landmark Mandarin Oriental, Hong Kong and found our location, food, service and my colleagues all to your satisfaction. We look forward to welcoming you again in the near future. Best regards, Greg Liddell... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was my first trip to Hong Kong and this hotel lives us to the mandarin oriental standard - excellent in every respect! The service was extremely good and professional the bathroom a joy and i slept like a baby

Review collected in partnership with this hotel

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear 399Dav Thank you for your comments and we're happy to read that you enjoyed your stay with us at The Landmark Mandarin Oriental, Hong Kong. Our personalized services and spacious guestrooms are some of our best attributes and we are delighted that these contributed to some of the highlights of your stay. Once again thank you for your comments... More

London
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely faultless hotel. The rooms are stunning, the food and breakfast superb and the location great. I don't like the compulsory 10% "service charge" which is added to the bill, and applied to the full room rate. Just put the prices up by 10% and don't leave people with a nasty taste!

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Peter S Thank you for your review on TripAdvisor and we are sorry to read that our billing practice has not lived up to your expectations. The billing practice does vary from one country to another, in Hong Kong most of the luxury hotels do add a 10% service charge in addition to the room rate, however, government tax... More

Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No matter what fate threw at us, the staff of this stellar example of what service is all about made things right. Noisy neighbors that wont quiet down; "we can move you right away", a minor plumbing deficiency; an engineer in a shirt and tie is at the door in 3 minutes, at 9:30 PM! So many examples of how... More

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear VanAndrew Thank you very much for posting your review on TripAdvisor and we are happy to read that you enjoyed your stay at The Landmark Mandarin Oriental, Hong Kong. It is our pleasure to have valuable guests like you who appreciate our continuous efforts to provide a memorable experience. When you plan your return to Hong Kong, we hope... More

london
Top Contributor
100 reviews 100 reviews
60 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wish there was a Mandarin Oriental in every city or at least one like this! The service or staff at Landmark MO sets it levels above the old MO next door of this one in our view since every single member of staff from Front to Managerial without exception was personable and courteous and making genuine efforts to take... More

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Thank you for your extensive review during your recent stay with us and for sharing the very details which makes The Landmark very unique in a ‘’sea of sameness’’ your detailed review encourages my colleagues and I to strive to achieve guest satisfaction from anticipating your needs to efficient service delivery particularly with every colleague that you interact with. I’m... More

New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visit hongkong couple times a year and I always end up going to Landmark Mandarin Hotel. I've stayed at Four Seasons in IFC and its another excellent hotel but the smaller scale of Landmark Mandarin and the more personalized service makes me go back. Highly recommend this hotel!

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Thank you for your continued support of The Landmark Mandarin Oriental and we appreciate that you have many 5 star luxury hotels to choose from in Hong Kong. While we pride ourselves on the service we provide for our guests in an intimate and personal ambience, however, it’s the lasting impression left with you that we value the most. We... More

Hong kong
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here many times and every touch point from mo bar & Amber to the amazing spa are faultless! The greeting given by the door staff starts the experience, the signature scent welcomes you and the genuine care from each team member evokes luxury and really motivates a return visit

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Thank you for taking the time to share your recent experience at The Landmark Mandarin Oriental. We strive to provide the most caring and genuine service for our guests and I’m glad to hear that you were impressed with our entire team who has provided you with a memorable stay. Thank you again for your comments and we look forward... More

Kota Kinabalu, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't say i'm a jetsetter, however i am a frequent traveller and have been checking into many many 5-stars hotels, from Singapore to Shanghai, Seoul, to Milan, Paris, London, New York, San Francisco, Las Vegas, Los Angeles, to Melbourne, Sydney and Perth. I can proudly say that this Landmark MO is the best among the best. I lost count... More

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Thank you for your continued support of The Landmark Mandarin Oriental, we loved your review on being the best hotel in Hong Kong and worldwide considering that you have stayed in many 5 star hotels around the world. We appreciate that you’ve chosen us as your ‘’home away from home’’ when in Hong Kong and it gives us great pleasure... More

Baku, Azerbaijan
1 review
5 of 5 stars Reviewed 4 weeks ago

I was in Hong Kong this past weekend for a friend's wedding and was referred to The Landmark by a friend. I don't normally post reviews on social media websites but I felt my experience needed to be shared: the service at The Landmark is more warm and more accommodating than any hotel I've ever stayed at. The staff are... More

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Thank you for staying with us at The Landmark Mandarin Oriental, and for taking the time to review your recent stay at our Landmark home. We are honoured that you chose to stay with us recently and your stay was memorable, our location, service and facilities are some of the attributes that our guests have enjoyed in the past. We... More

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Additional Information about The Landmark Mandarin Oriental, Hong Kong

Address: The Landmark, 15 Queen's Road Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Landmark Mandarin Oriental, Hong Kong 5*
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Also Known As:
The Landmark Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental Landmark
Mandarin Oriental Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental
Landmark Mandarin Oriental

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L600 Executive - Room 805 (60)
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L900 Landmark Suite (78)
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