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The Landmark Mandarin Oriental, Hong Kong

5.0 of 5 The Landmark, 15 Queen's Road Central, Hong Kong, China
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#8 of 651 Hotels in Hong Kong
404 Reviews 4.5 of 5 stars
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The Landmark Mandarin Oriental, Hong Kong
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The Landmark Mandarin Oriental, Hong Kong
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404 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

An institution for those who have traveled to Asia for decades. Always classy, comfortable, and attentive. This wonderfully situated hotel has all the amenities one needs in the hustle of HK, along with the premier location for restaurants and shopping. Great staff, updated rooms, fast room service. I was surprisingly upgraded on a busy week so I show my loyalty... More

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Makati, Philippines
Top Contributor
295 reviews 295 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I love staying at Mandarin Hotels and this particularly one was consistent with the high standards that the hotel group have always strived for. The location could not be more ideal for luxury or business clients with everything in walking distance. Its spa deserves particular commendation for its beautiful wet floor and outstanding treatments.

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Hong Kong, China
Contributor
17 reviews 17 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Mandarin Oriental is a well-respected local brand, and they never let you down. This is almost a perfect stay, minus the space limitations (it's located in a office building). Check-in/check out efficient (living in HK you almost get used to it and become spoiled), but hotel reception is not so grand. Location is perfect: The Landmark is located in the... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Landmark at least 4 times already. It's a smallish boutique hotel in the heart of Central on HK Island. Very convenient to places for shopping (high end of course), and also to some of the more vibrant night life HK has to offer. The hotel is immaculately well maintained and serviced. Staff are polished and attentive.... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very professional & personal Guest Relation Supervisor - Ken and the friendly and smart Concierge - Mike , and the rest of the staffs from door men to bellhop really make our coming back to HK trip and stay at Landmark Mandarin Oriental Central a memorable and GOOD LASTING IMPRESSION!

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear ShaunSS1966 Thank you for sharing your comments with us on TripAdvisor and we are thrilled to read that our team members, especially my colleagues Ken and Mike, who made your return trip to Hong Kong memorable! We look forward to welcoming you back in the future. Best regards, Greg Liddell General Manager The Landmark Mandarin Oriental, Hong Kong More

Beijing, China
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed in this hotel from Step.6th to 10th. In one morning of our stay, my wife accidentally lost her ear nail plug (the little metal piece that fixes the nail on the ear) when dressing up herself. We spent half an hour looking for it but end up with finding nothing. Without informing the room service,... More

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New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Istayed with them for one night on 8/9/14 , good food, excellent service, great people. i wish them all the best and hope they keep maintain the same standards the next time i see them. with the location advantage you have good shopping arcades and good restaurants nearby .

Review collected in partnership with this hotel

Was this review helpful? Yes 3
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Koul A Thank you for posting your review on TripAdvisor and it is with pleasure to read that you enjoyed your stay with us at The Landmark Mandarin Oriental, Hong Kong and found our location, food, service and my colleagues all to your satisfaction. We look forward to welcoming you again in the near future. Best regards, Greg Liddell... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to Hong Kong and this hotel lives us to the mandarin oriental standard - excellent in every respect! The service was extremely good and professional the bathroom a joy and i slept like a baby

Review collected in partnership with this hotel

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear 399Dav Thank you for your comments and we're happy to read that you enjoyed your stay with us at The Landmark Mandarin Oriental, Hong Kong. Our personalized services and spacious guestrooms are some of our best attributes and we are delighted that these contributed to some of the highlights of your stay. Once again thank you for your comments... More

London
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Absolutely faultless hotel. The rooms are stunning, the food and breakfast superb and the location great. I don't like the compulsory 10% "service charge" which is added to the bill, and applied to the full room rate. Just put the prices up by 10% and don't leave people with a nasty taste!

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LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear Peter S Thank you for your review on TripAdvisor and we are sorry to read that our billing practice has not lived up to your expectations. The billing practice does vary from one country to another, in Hong Kong most of the luxury hotels do add a 10% service charge in addition to the room rate, however, government tax... More

Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No matter what fate threw at us, the staff of this stellar example of what service is all about made things right. Noisy neighbors that wont quiet down; "we can move you right away", a minor plumbing deficiency; an engineer in a shirt and tie is at the door in 3 minutes, at 9:30 PM! So many examples of how... More

Was this review helpful? Yes
LandmarkMO, General Manager at The Landmark Mandarin Oriental, Hong Kong, responded to this review

Dear VanAndrew Thank you very much for posting your review on TripAdvisor and we are happy to read that you enjoyed your stay at The Landmark Mandarin Oriental, Hong Kong. It is our pleasure to have valuable guests like you who appreciate our continuous efforts to provide a memorable experience. When you plan your return to Hong Kong, we hope... More

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Additional Information about The Landmark Mandarin Oriental, Hong Kong

Address: The Landmark, 15 Queen's Road Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Landmark Mandarin Oriental, Hong Kong 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Mandarin Oriental, Tingo, Ctrip DaoDao, Otel, TripOnline SA and Venere so you can book your The Landmark Mandarin Oriental, Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Landmark Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental Landmark
Mandarin Oriental Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental
Landmark Mandarin Oriental

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